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  • What has Virgin Media done to My O2?

    From Richmond@dnomhcir@gmx.com to uk.telecom.mobile on Fri Nov 28 17:54:41 2025
    From Newsgroup: uk.telecom.mobile

    I have an app called My O2 where I used to be able to look at my
    balance, now I get stuck in a never ended verification loop. What is the correct website?

    https://myo2payg.o2.co.uk/

    I can sign in here but I cannot get my balance it says it is not available.

    https://www.o2.co.uk/

    This says forbidden.

    https://www.virginmediao2.co.uk/

    You are in a twisty twervy maze of magic mirrors.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Andy Burns@usenet@andyburns.uk to uk.telecom.mobile on Fri Nov 28 18:30:49 2025
    From Newsgroup: uk.telecom.mobile

    Richmond wrote:

    I have an app called My O2 where I used to be able to look at my
    balance, now I get stuck in a never ended verification loop. What is the correct website?

    I have similar, the app works better if you disable wifi and force it to
    use 4G, that way it knows from the SIM who you are ...

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Andy Burns@usenet@andyburns.uk to uk.telecom.mobile on Fri Nov 28 18:38:03 2025
    From Newsgroup: uk.telecom.mobile

    Andy Burns wrote:

    the app works better if you disable wifi and force it to
    use 4G, that way it knows from the SIM who you are ...
    I just tried to login using wifi, to see what level of hoops are
    involved, and all it required was a 4 digit PIN.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Richmond@dnomhcir@gmx.com to uk.telecom.mobile on Fri Nov 28 21:35:42 2025
    From Newsgroup: uk.telecom.mobile

    Andy Burns <usenet@andyburns.uk> writes:

    Andy Burns wrote:

    the app works better if you disable wifi and force it to use 4G,
    that way it knows from the SIM who you are ...
    I just tried to login using wifi, to see what level of hoops are
    involved, and all it required was a 4 digit PIN.

    It seems the first problem is that I had no password set up, but I had a passkey. So that should be really easy, except it kept telling me my
    passkey had not been verified so I had to log in a different way, which
    was to send an email link.

    Having got in, I created a new passkey but the same problems occurred
    with that, so I created a password.

    Now the problem is I have two phone numbers. I select the main phone
    number on the first screen, click 'check balance' and it shows me the
    balance for the second phone number with no way to change it.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Richmond@dnomhcir@gmx.com to uk.telecom.mobile on Fri Nov 28 22:20:11 2025
    From Newsgroup: uk.telecom.mobile

    Richmond <dnomhcir@gmx.com> writes:

    Andy Burns <usenet@andyburns.uk> writes:

    Andy Burns wrote:

    the app works better if you disable wifi and force it to use 4G,
    that way it knows from the SIM who you are ... >> I just tried to
    login using wifi, to see what level of hoops are >> involved, and
    all it required was a 4 digit PIN.

    It seems the first problem is that I had no password set up, but I had
    a passkey. So that should be really easy, except it kept telling me my passkey had not been verified so I had to log in a different way,
    which was to send an email link.

    Having got in, I created a new passkey but the same problems occurred
    with that, so I created a password.

    Now the problem is I have two phone numbers. I select the main phone
    number on the first screen, click 'check balance' and it shows me the
    balance for the second phone number with no way to change it.

    The trick is to go here:

    https://www.o2.co.uk/ecare/home

    and don't use the app.
    --- Synchronet 3.21a-Linux NewsLink 1.2