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I need to find another provider ASAP that supports my phone, ideally at
the same price.
Ottavio Caruso wrote:
I need to find another provider ASAP that supports my phone, ideally at the same price.
Wouldn't you be better off getting a phone with working VoLTE?
Ottavio Caruso wrote:
I need to find another provider ASAP that supports my phone, ideally
at the same price.
Wouldn't you be better off getting a phone with working VoLTE?
Andy Burns <usenet@andyburns.uk> wrote:
Ottavio Caruso wrote:
I need to find another provider ASAP that supports my phone, ideally at
the same price.
Wouldn't you be better off getting a phone with working VoLTE?
Yes, I suspect what's happening is the phone hasn't enabled VoLTE, so it's falling back to 2G or 3G for voice. 3G service is being turned off (I think it's gone now on EE?) and 2G wound down. That means voice service is
spotty. Data remains 4G and is unaffected, which is why you're seeing full bars.
Unfortunately VoLTE needs to be supported by the network on a per-model basis, which means support for off-brand phones is limited. The same goes for wifi calling, which is an alternative if you don't have mobile signal.
You can try changing network but I suspect you're going to have the same problems at other networks. O2 hasn't shut down all of their 3G yet but
it's gone in some places and coming very soon in others.
(There are some 'VoLTE patching' hacks for Android which can try to force enable VoLTE where the network hasn't. Couldn't speak for the situation on Huawei, but quite likely will need a rooted phone)
Am 09.10.25 um 10:55 schrieb Theo:
Andy Burns <usenet@andyburns.uk> wrote:
Ottavio Caruso wrote:
I need to find another provider ASAP that supports my phone, ideally at >>> the same price.
Wouldn't you be better off getting a phone with working VoLTE?
Yes, I suspect what's happening is the phone hasn't enabled VoLTE, so it's falling back to 2G or 3G for voice. 3G service is being turned off (I think
it's gone now on EE?) and 2G wound down. That means voice service is spotty. Data remains 4G and is unaffected, which is why you're seeing full bars.
The chap on the phone said that also 4g was affected and that's why I
had such bad data speeds-
Unfortunately VoLTE needs to be supported by the network on a per-model basis, which means support for off-brand phones is limited. The same goes for wifi calling, which is an alternative if you don't have mobile signal.
You can try changing network but I suspect you're going to have the same problems at other networks. O2 hasn't shut down all of their 3G yet but it's gone in some places and coming very soon in others.
(There are some 'VoLTE patching' hacks for Android which can try to force enable VoLTE where the network hasn't. Couldn't speak for the situation on Huawei, but quite likely will need a rooted phone)
So, what's the point of having a 4g phone if it doesn't support Volte?
Your phone does support VoLTE, but UK carriers are not enabling it. That's common among lower popularity phone brands, based on the list here: https://www.spusu.co.uk/volte
Theo <theom+news@chiark.greenend.org.uk> wrote:
Your phone does support VoLTE, but UK carriers are not enabling it. That's common among lower popularity phone brands, based on the list here: https://www.spusu.co.uk/volte
Interestingly, the Y9 is on Smarty's will-not-work list: https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
but if you look at some other carriers the list of supported phones is quite short: https://help.giffgaff.com/en/articles/258841-what-is-wifi-calling-and-volte https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling
ID Mobile probably have the longest list based on a cursory scan: https://www.idmobile.co.uk/4g-calling
Theo <theom+news@chiark.greenend.org.uk> wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Your phone does support VoLTE, but UK carriers are not enabling it. That's
common among lower popularity phone brands, based on the list here: https://www.spusu.co.uk/volte
Interestingly, the Y9 is on Smarty's will-not-work list: https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
but if you look at some other carriers the list of supported phones is quite
short: https://help.giffgaff.com/en/articles/258841-what-is-wifi-calling-and-volte https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling
ID Mobile probably have the longest list based on a cursory scan: https://www.idmobile.co.uk/4g-calling
I have a 'no name' tablet from China and it's working OK on 4G with
Spusu, so the lists aren't definitive.
Chris Green <cl@isbd.net> wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Your phone does support VoLTE, but UK carriers are not enabling it. That's
common among lower popularity phone brands, based on the list here: https://www.spusu.co.uk/volte
Interestingly, the Y9 is on Smarty's will-not-work list: https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
but if you look at some other carriers the list of supported phones is quite
short: https://help.giffgaff.com/en/articles/258841-what-is-wifi-calling-and-volte
https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling
ID Mobile probably have the longest list based on a cursory scan: https://www.idmobile.co.uk/4g-calling
I have a 'no name' tablet from China and it's working OK on 4G with
Spusu, so the lists aren't definitive.
Does it register for VoLTE?
Dial *#*#INFO#*#* (aka *#*#4636#*#*) and go to Phone Information then look for 'VoLTE provisioned' and see whether it's turned on.
It looks like Spusu have recently provisioned it for Pixels so now I have:
VoLTE provisioned: slider to the right = yes
On a Pixel 4a on O2 I get the slider to the left = no VoLTE.
(it does still say Voice network type: LTE though)
Theo <theom+news@chiark.greenend.org.uk> wrote:
Chris Green <cl@isbd.net> wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Your phone does support VoLTE, but UK carriers are not enabling it. That's
common among lower popularity phone brands, based on the list here: https://www.spusu.co.uk/volte
Interestingly, the Y9 is on Smarty's will-not-work list: https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
but if you look at some other carriers the list of supported phones is quite
short: https://help.giffgaff.com/en/articles/258841-what-is-wifi-calling-and-volte
https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling
ID Mobile probably have the longest list based on a cursory scan: https://www.idmobile.co.uk/4g-calling
I have a 'no name' tablet from China and it's working OK on 4G with Spusu, so the lists aren't definitive.
Does it register for VoLTE?
Dial *#*#INFO#*#* (aka *#*#4636#*#*) and go to Phone Information then look for 'VoLTE provisioned' and see whether it's turned on.
It looks like Spusu have recently provisioned it for Pixels so now I have:
VoLTE provisioned: slider to the right = yes
On a Pixel 4a on O2 I get the slider to the left = no VoLTE.
(it does still say Voice network type: LTE though)
It says (among other things):-
Voice service; in service
Voice network type: LTE
Ottavio Caruso wrote:
I need to find another provider ASAP that supports my phone, ideally at
the same price.
Wouldn't you be better off getting a phone with working VoLTE?
Chris Green <cl@isbd.net> wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Chris Green <cl@isbd.net> wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Your phone does support VoLTE, but UK carriers are not enabling it. That's
common among lower popularity phone brands, based on the list here: https://www.spusu.co.uk/volte
Interestingly, the Y9 is on Smarty's will-not-work list: https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
but if you look at some other carriers the list of supported phones is quite
short: https://help.giffgaff.com/en/articles/258841-what-is-wifi-calling-and-volte
https://www.o2.co.uk/help/international-and-network/wifi/wifi-and-4g-calling
ID Mobile probably have the longest list based on a cursory scan: https://www.idmobile.co.uk/4g-calling
I have a 'no name' tablet from China and it's working OK on 4G with Spusu, so the lists aren't definitive.
Does it register for VoLTE?
Dial *#*#INFO#*#* (aka *#*#4636#*#*) and go to Phone Information then look
for 'VoLTE provisioned' and see whether it's turned on.
It looks like Spusu have recently provisioned it for Pixels so now I have:
VoLTE provisioned: slider to the right = yes
On a Pixel 4a on O2 I get the slider to the left = no VoLTE.
(it does still say Voice network type: LTE though)
It says (among other things):-
Voice service; in service
Voice network type: LTE
My 4a says that even though VoLTE is not available. What position is your 'VoLTE provisioned' slider in?
It's off ('VoLTE provisioned' slider that is).
However I can make calls from here (Northern France) OK and it says I
have a 4G connection. I don't think it can be using WiFi because this
is a new tablet and I haven't told it the WiFi password yet.
Chris Green wrote:
It's off ('VoLTE provisioned' slider that is).
However I can make calls from here (Northern France) OK and it says I
have a 4G connection. I don't think it can be using WiFi because this
is a new tablet and I haven't told it the WiFi password yet.
Sounds like it's using 2G for calls then.
if you place the phone near a radio, does the radio pick up the "traditional" pulsed interference during ringing/calls?
Andy Burns <usenet@andyburns.uk> wrote:
Chris Green wrote:Radio? Where would I find one of those? :-)
It's off ('VoLTE provisioned' slider that is).
However I can make calls from here (Northern France) OK and it says I
have a 4G connection. I don't think it can be using WiFi because this
is a new tablet and I haven't told it the WiFi password yet.
Sounds like it's using 2G for calls then.
if you place the phone near a radio, does the radio pick up the
"traditional" pulsed interference during ringing/calls?
The status bar on the tablet says 'Orange F - spusu' so spusu are
using Orange here, I'm not sure if they still have 2G.
The status bar on the tablet says 'Orange F - spusu' so spusu are
using Orange here, I'm not sure if they still have 2G.
Am 09.10.25 um 10:55 schrieb Theo:
Andy Burns <usenet@andyburns.uk> wrote:
Ottavio Caruso wrote:
I need to find another provider ASAP that supports my phone, ideally at >>>> the same price.
Wouldn't you be better off getting a phone with working VoLTE?
Yes, I suspect what's happening is the phone hasn't enabled VoLTE, so
it's
falling back to 2G or 3G for voice.-a 3G service is being turned off (I
think
it's gone now on EE?) and 2G wound down.-a That means voice service is
spotty.-a Data remains 4G and is unaffected, which is why you're seeing
full
bars.
The chap on the phone said that also 4g was affected and that's why I
had such bad data speeds-
Unfortunately VoLTE needs to be supported by the network on a per-model
basis, which means support for off-brand phones is limited.-a The same
goes
for wifi calling, which is an alternative if you don't have mobile
signal.
You can try changing network but I suspect you're going to have the same
problems at other networks.-a O2 hasn't shut down all of their 3G yet but
it's gone in some places and coming very soon in others.
(There are some 'VoLTE patching' hacks for Android which can try to force
enable VoLTE where the network hasn't.-a Couldn't speak for the
situation on
Huawei, but quite likely will need a rooted phone)
So, what's the point of having a 4g phone if it doesn't support Volte?
Chris Green wrote:
It's off ('VoLTE provisioned' slider that is).
However I can make calls from here (Northern France) OK and it says I
have a 4G connection.-a I don't think it can be using WiFi because this
is a new tablet and I haven't told it the WiFi password yet.
Sounds like it's using 2G for calls then.
if you place the phone near a radio, does the radio pick up the "traditional" pulsed interference during ringing/calls?
Andy Burns <usenet@andyburns.uk> wrote:
Chris Green wrote:Radio? Where would I find one of those? :-)
It's off ('VoLTE provisioned' slider that is).
However I can make calls from here (Northern France) OK and it says I
have a 4G connection. I don't think it can be using WiFi because this
is a new tablet and I haven't told it the WiFi password yet.
Sounds like it's using 2G for calls then.
if you place the phone near a radio, does the radio pick up the
"traditional" pulsed interference during ringing/calls?
Chris Green <cl@isbd.net> Wrote in message:
Andy Burns <usenet@andyburns.uk> wrote:
Chris Green wrote:Radio? Where would I find one of those? :-)
It's off ('VoLTE provisioned' slider that is).
However I can make calls from here (Northern France) OK and it says I
have a 4G connection. I don't think it can be using WiFi because this >> > is a new tablet and I haven't told it the WiFi password yet.
Sounds like it's using 2G for calls then.
if you place the phone near a radio, does the radio pick up the
"traditional" pulsed interference during ringing/calls?
In a car?