From Newsgroup: uk.telecom.broadband


I've started a separate thread on this following my thread on Plusnet -v-
EE.

I started investigating available packages and despite banner headlines of "Full Fibre" only FTTC is available here. I could spit on the BT and
Giganet manhole covers from my lounge (if I was so vulgar) but they are apparently the wrong sort of manhole. There are 4 houses here served by a private drive (not owned by any of us) and that seems to be blocking point.

I then looked at FTTC (which I have currently) and the packages all offer
a max speed of 14 Mb/s so I did a speed test. I am getting 12 Mb/s, it was
30 when I first moved here 4 years ago but the introduction of full fibre seems to have slowed it down!

I then looked at broadband over the mobile network. I can get 4G indoors
from EE but no 5G here. I went to the EE website and they offer both with reasonable speeds (higher than I am currently getting) and prices. I
worked through their website, clicked all the 4G buttons and ended up on a page headed "4G WiFi" which contains a list of 5G packages.

When I tried the help links they suggest going to an EE shop, nothing
online.

I know I am getting old but how on earth does a customer find out what the heck is going on?
--
Jeff Gaines Dorset UK
All those who believe in psychokinesis raise my hand.
--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: uk.telecom.broadband

Jeff Gaines <jgnewsid@outlook.com> wrote:

I've started a separate thread on this following my thread on Plusnet -v- EE.

I started investigating available packages and despite banner headlines of "Full Fibre" only FTTC is available here. I could spit on the BT and
Giganet manhole covers from my lounge (if I was so vulgar) but they are apparently the wrong sort of manhole. There are 4 houses here served by a private drive (not owned by any of us) and that seems to be blocking point.

I then looked at FTTC (which I have currently) and the packages all offer
a max speed of 14 Mb/s so I did a speed test. I am getting 12 Mb/s, it was 30 when I first moved here 4 years ago but the introduction of full fibre seems to have slowed it down!

I then looked at broadband over the mobile network. I can get 4G indoors from EE but no 5G here. I went to the EE website and they offer both with reasonable speeds (higher than I am currently getting) and prices. I
worked through their website, clicked all the 4G buttons and ended up on a page headed "4G WiFi" which contains a list of 5G packages.

When I tried the help links they suggest going to an EE shop, nothing online.

I know I am getting old but how on earth does a customer find out what the heck is going on?

Starlink. 40 GBP/month, 100 Mbit/sec download. (It seems to have gone up in price recently).

--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: uk.telecom.broadband

On 2026/5/17 12:5:14, Tweed wrote:
[]

Starlink. 40 GBP/month, 100 Mbit/sec download. (It seems to have gone up in price recently).

Do they offer any sort of 'phone service? (I know I could use a VoIP
provider [assuming that still works over Starlink]; was just wondering
if they had their own system for voice [and maybe texts].)
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

It's easy to blame others for your own failures.
No, really Try it.
- joke section back of Russian newspaper - Steve Rosenberg, 2026-5-12
--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: uk.telecom.broadband

J. P. Gilliver <G6JPG@255soft.uk> wrote:

On 2026/5/17 12:5:14, Tweed wrote:
[]

Starlink. 40 GBP/month, 100 Mbit/sec download. (It seems to have gone up in >> price recently).

Do they offer any sort of 'phone service? (I know I could use a VoIP
provider [assuming that still works over Starlink]; was just wondering
if they had their own system for voice [and maybe texts].)

No. Just an Internet connection.

--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: uk.telecom.broadband

On 17/05/2026 11:08, Jeff Gaines wrote:

I've started a separate thread on this following my thread on Plusnet -v-
EE.

I started investigating available packages and despite banner headlines of "Full Fibre" only FTTC is available here. I could spit on the BT and
Giganet manhole covers from my lounge (if I was so vulgar) but they are apparently the wrong sort of manhole. There are 4 houses here served by a private drive (not owned by any of us) and that seems to be blocking point.

I then looked at FTTC (which I have currently) and the packages all offer
a max speed of 14 Mb/s so I did a speed test. I am getting 12 Mb/s, it was
30 when I first moved here 4 years ago but the introduction of full fibre seems to have slowed it down!

I then looked at broadband over the mobile network. I can get 4G indoors
from EE but no 5G here. I went to the EE website and they offer both with reasonable speeds (higher than I am currently getting) and prices. I
worked through their website, clicked all the 4G buttons and ended up on a page headed "4G WiFi" which contains a list of 5G packages.

When I tried the help links they suggest going to an EE shop, nothing
online.

I know I am getting old but how on earth does a customer find out what the heck is going on?

Do you know anyone with an EE smartphone who can see what the actual
up/down speeds are from various places inside your house, perhaps on
more than one occasion? I'm on Vodafone here (4G), and the speed test
I've just run was 21Mbps down and 5 up. It has been up to 26/7, but can
be a bit odd. A couple of months ago I could get a slowish speed (2/0.5)
first thing around 0630, but by 1000 the connection had gone completely
and the internet was unavailable. Phone and SMS worked without problem,
as did wifi via landline (so not the phone). The problem lasted about a
month, but then resolved for some reason.
--
Jeff
--- Synchronet 3.22a-Linux NewsLink 1.2