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  • Anyone having difficulty with VM emails?

    From Woody@harrogate3@ntlworld.com to uk.telecom.broadband on Mon Dec 8 19:33:21 2025
    From Newsgroup: uk.telecom.broadband

    I am a VM user (although most of my addresses are @ntlworld.com).

    My wife and I both had Premium Bond wins (very small!) in November and December but did not receive email notification. Up until October we
    have always received notifications of a win but not these two months.

    I have looked at VM using webmail and they don't appear there, and I
    download all mails into a different mail prog from which I never delete
    any (I won't say how many are in there but its a lot!) All previous NS&I
    mails show but not these two months win notifications.

    Has anyone else suffered this loss of mails? NS&I of course say it is
    not their problem.
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