From Newsgroup: uk.telecom.broadband



It being Sunday afternoon and lack of tech support, can I pick the expert
minds here?

In the week we switched from Plusnet to Onestream. Fibre is not available
so still on straightforward VDSL. And doesn't work.

I kept the same router and poking around I can that the xDSL connection is
live (up 4 days) and I'm seeing a sync speed 65k/20k down/up. Just as
before.

However, the WAN connection is not working: no IP, no DNS, no gateway. All
are 0.0.0.0

I've triple checked all the ISP settings provided and they're all correct.

What else can I do to troubleshoot?

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From Newsgroup: uk.telecom.broadband

Chris wrote:

the WAN connection is not working: no IP, no DNS, no gateway. All
are 0.0.0.0

I've triple checked all the ISP settings provided and they're all correct.

What else can I do to troubleshoot?

Factory reset the router and config from scratch?

--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: uk.telecom.broadband

Chris <ithinkiam@gmail.com> wrote:

It being Sunday afternoon and lack of tech support, can I pick the expert minds here?

In the week we switched from Plusnet to Onestream. Fibre is not available
so still on straightforward VDSL. And doesn't work.

I kept the same router and poking around I can that the xDSL connection is live (up 4 days) and I'm seeing a sync speed 65k/20k down/up. Just as
before.

However, the WAN connection is not working: no IP, no DNS, no gateway. All are 0.0.0.0

I've triple checked all the ISP settings provided and they're all correct.

What else can I do to troubleshoot?

Do you have the PPPoE settings? https://www.reddit.com/r/opnsense/comments/1k0igds/onestream_pppoe_setup_issues/

Theo
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From Newsgroup: uk.telecom.broadband

Theo <theom+news@chiark.greenend.org.uk> wrote:

Chris <ithinkiam@gmail.com> wrote:

It being Sunday afternoon and lack of tech support, can I pick the expert
minds here?

In the week we switched from Plusnet to Onestream. Fibre is not available
so still on straightforward VDSL. And doesn't work.

I kept the same router and poking around I can that the xDSL connection is >> live (up 4 days) and I'm seeing a sync speed 65k/20k down/up. Just as
before.

However, the WAN connection is not working: no IP, no DNS, no gateway. All >> are 0.0.0.0

I've triple checked all the ISP settings provided and they're all correct. >>
What else can I do to troubleshoot?

Do you have the PPPoE settings? https://www.reddit.com/r/opnsense/comments/1k0igds/onestream_pppoe_setup_issues/

Yup. All as specified.

--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: uk.telecom.broadband

Andy Burns <usenet@andyburns.uk> wrote:

Chris wrote:

the WAN connection is not working: no IP, no DNS, no gateway. All
are 0.0.0.0

I've triple checked all the ISP settings provided and they're all correct. >>
What else can I do to troubleshoot?

Factory reset the router and config from scratch?

Good point. Will try that. However, am having to do this remotely with a
family member. Will be a faff.

--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: uk.telecom.broadband

On 16/08/2026 18:44, Chris wrote:

Theo <theom+news@chiark.greenend.org.uk> wrote:

Chris <ithinkiam@gmail.com> wrote:

It being Sunday afternoon and lack of tech support, can I pick the expert >>> minds here?

What else can I do to troubleshoot?

Do you have the PPPoE settings?
https://www.reddit.com/r/opnsense/comments/1k0igds/onestream_pppoe_setup_issues/

Yup. All as specified.

VDSL always used to be PPPoA so the VCI/VPI parameters are 0/38


This is a Cisco config but the PVC parameters are for openreach circuits


!
interface ATM0/0/0
no ip address
no atm ilmi-keepalive
pvc 0/38 <---------------------------------PVC

dialer pool-member 1
protocol ppp dialer
!
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