From Newsgroup: uk.telecom.broadband

Is anyone else having problems accessing their Greenby email at the moment?

I've tried by POP (Thunderbird and Windows Live Mail) and by https://webmail.greenby.com/ and in all cases I get bad
username/password with a spurious prompt to enter the correct password.
The last email that I received was 17:52 on 4 July (today).
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From Newsgroup: uk.telecom.broadband

On 2026/7/5 0:49:24, NY wrote:

Is anyone else having problems accessing their Greenby email at the moment?

I've tried by POP (Thunderbird and Windows Live Mail) and by https://webmail.greenby.com/ and in all cases I get bad
username/password with a spurious prompt to enter the correct password.
The last email that I received was 17:52 on 4 July (today).

See https://status.greenby.com/ - "July 4th, 2026 10:15 PM
Active for
2h 38m". Whether 22:15 is when the fault started, or just when someone
reported it, I don't know.

It happens often enough that I'm certainly not going to be paying
Greenly when the time comes. That'll probably be when I leave PlusNet.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

A. Top-posters.
Q. What's the most irritating thing on Usenet?
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From Newsgroup: uk.telecom.broadband

On 2026/7/5 0:56:40, J. P. Gilliver wrote:

On 2026/7/5 0:49:24, NY wrote:

Is anyone else having problems accessing their Greenby email at the moment? >>
I've tried by POP (Thunderbird and Windows Live Mail) and by
https://webmail.greenby.com/ and in all cases I get bad
username/password with a spurious prompt to enter the correct password.
The last email that I received was 17:52 on 4 July (today).

See https://status.greenby.com/ - "July 4th, 2026 10:15 PM
Active for
2h 38m". Whether 22:15 is when the fault started, or just when someone reported it, I don't know.

It happens often enough that I'm certainly not going to be paying
Greenly when the time comes. That'll probably be when I leave PlusNet.

Still out now - "Active for 8h 31m". Shown as
Reported -> [Assigned] -> Identified -> Monitoring -> Fixed
and
[Critical] Unplanned Outage
and
Latest Update
No updates have been posted yet.
This is totally unacceptable.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf
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From Newsgroup: uk.telecom.broadband

J. P. Gilliver wrote:

It happens often enough that I'm certainly not going to be paying
Greenly when the time comes. That'll probably be when I leave PlusNet.

If greenly are crap (I think they are) why not leave them now? They may
be free for 2 years, but you're going to be subject to crap for 2 years.

Plusnet are cutting corners (usenet, email, landline) but if you think
PN themselves are crap, why wait until your free 2 years of crap email
runs out before leaving?
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From Newsgroup: uk.telecom.broadband

Andy Burns wrote:

If greenly are crap

repeat after me, green*B*y
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From Newsgroup: uk.telecom.broadband

On 2026/7/5 8:23:3, Andy Burns wrote:

J. P. Gilliver wrote:

It happens often enough that I'm certainly not going to be paying
Greenly when the time comes. That'll probably be when I leave PlusNet.

If greenly are crap (I think they are) why not leave them now? They may
be free for 2 years, but you're going to be subject to crap for 2 years.

Plusnet are cutting corners (usenet, email, landline) but if you think
PN themselves are crap, why wait until your free 2 years of crap email
runs out before leaving?

It may well be sooner with the VoIP thing.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

"The great tragedy of science, the slaying of a beautiful theory by an
ugly fact. - Thomas Henry Huxley
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From Newsgroup: uk.telecom.broadband

On 05/07/2026 08:23, Andy Burns wrote:

J. P. Gilliver wrote:

It happens often enough that I'm certainly not going to be paying
Greenly when the time comes. That'll probably be when I leave PlusNet.

If greenly are crap (I think they are) why not leave them now?-a They may
be free for 2 years, but you're going to be subject to crap for 2 years.

Plusnet are cutting corners (usenet, email, landline) but if you think
PN themselves are crap, why wait until your free 2 years of crap email
runs out before leaving?

But it's not that easy to leave. I hope you have better luck than I did.

I was with Plusnet but the only email that I've got on my Plusnet email account in recent months has been the monthly one telling me my bill is available on their website. Despite leaving Plusnet they seem to have
moved my email account to Greenby because I got a welcome message from
them. I tried to cancel it but this did not work. I contacted their
customer services and repeated my request and asked for confirmation
that they had cancelled it. This never came. But I've never signed up
and if they try to get money from me in a year or two I'll force my bank
to return the money.
--
Clive Page

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From Newsgroup: uk.telecom.broadband

Clive Page wrote:

Andy Burns wrote:

why wait until your free 2 years of crap email

runs out before leaving?

But it's not that easy to leave.-a-a I hope you have better luck than I did.

I don't wish to leave PN as my iSP, I have already moved my PSTN number
to a VoIP provider, I've also moved my mailboxes and smarthost away from
PN. (I haven't deleted my greenby mailbox so far, it basically receives
spam now, every time I see that it gets a routine email from some
company I either unsubscribe it, or migrate it to a domain).

I was with Plusnet but the only email that I've got on my Plusnet email account in recent months has been the monthly one telling me my bill is available on their website.-a Despite leaving Plusnet they seem to have moved my email account to Greenby because I got a welcome message from them.-a I tried to cancel it but this did not work.-a I contacted their customer services and repeated my request and asked for confirmation
that they had cancelled it.-a This never came.-a But I've never signed up and if they try to get money from me in a year or two I'll force my bank
to return the money.

I doubt PN will be allowed to "fork" payment details to greenby, it's
not like the situation where companyA takes over companyB and takes the existing payments.

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From Newsgroup: uk.telecom.broadband

On 2026/7/5 6:47:18, J. P. Gilliver wrote:

On 2026/7/5 0:56:40, J. P. Gilliver wrote:

On 2026/7/5 0:49:24, NY wrote:

Is anyone else having problems accessing their Greenby email at the moment? >>>
I've tried by POP (Thunderbird and Windows Live Mail) and by
https://webmail.greenby.com/ and in all cases I get bad
username/password with a spurious prompt to enter the correct password. >>> The last email that I received was 17:52 on 4 July (today).

See https://status.greenby.com/ - "July 4th, 2026 10:15 PM
Active for
2h 38m". Whether 22:15 is when the fault started, or just when someone
reported it, I don't know.

[]
It continued for 8-10 hours, then the above page said "All Systems Operational". But I still couldn't connect - with Thunderbird or webmail.
At one point I got this from Thunderbird:

"The STAT command did not succeed. Error getting message number and
sizes. Mail server mail.plus.net responded: [SYS/TEMP] Internal error occurred. Refer to server log for more information. [2026-07-05 11:39:58]"

that hasn't repeated, just "Login to server mail.plus.net with username <username> failed."
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf
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