I switched to a new digital switchover service from Plusnet that took
away my landline and cost -u1 a month more with a speed of 11 Mb/s
against the 30 Mb/s I got when I first moved here 4 years ago
I checked with ID Mobile who confirmed I can use one of their
unlimited data SIMs in a modem but frankly I seemed to get better
replies from the bot who eventfully handed me over to a human who
didn't seem to understand what I was asking!
Jeff Gaines wrote:
I switched to a new digital switchover service from Plusnet that took >>away my landline and cost -u1 a month more with a speed of 11 Mb/s >>against the 30 Mb/s I got when I first moved here 4 years ago
Are you saying the speed slowly reduced from 30 to 10 over 4 years,
or it instantly dropped when you changed from FTTC to SoGEA?
Quick rant first.
About a month ago I switched to a new digital switchover service from Plusnet that took away my landline and cost -u1 a month more with a speed
of 11 Mb/s against the 30 Mb/s I got when I first moved here 4 years ago,
I was assured it was the absolute maximum the line would support. They
also posted me the latest modem/router that turned out to be exactly the same as the one I had and have now billed me -u6.49 for it.
Today I saw an offer of an upgrade on their website, my page so addressed
to me personally, to the same service with a minimum guaranteed speed of 16.6 Mb/s and -u1 a month less. Tempting to just click the button to accept it and see what happens.
I want to check again how mobile Internet works, there was a lot of good advice on the earlier thread but I want to try and be sure I understand.
Currently if my wire based Internet goes down I can set up my mobile as a "hotspot" and connect my laptop to it by WiFi.
If I get an Archer MR2000 (which takes a SIM) or similar can I just treat that as a mobile hotspot and use it in the same way
or do I need a mobile
Internet service for it to dial?
I checked with ID Mobile who confirmed I can use one of their unlimited
data SIMs in a modem
On 05/06/2026 in message <n8ft0uFplgbU1@mid.individual.net> Andy Burns wrote:
Jeff Gaines wrote:
I switched to a new digital switchover service from Plusnet that took
away my landline and cost -u1 a month more with a speed of 11 Mb/s
against the 30 Mb/s I got when I first moved here 4 years ago
Are you saying the speed slowly reduced from 30 to 10 over 4 years,
or it instantly dropped when you changed from FTTC to SoGEA?
I didn't check it. I know it was 30 when I move in because I checked it
then and when PN said I was being digitally changed over I checked and it was 11 Mb/s. I don't know if it was gradual or happened overnight.
Jeff Gaines <jgnewsid@outlook.com> wrote:
On 05/06/2026 in message <n8ft0uFplgbU1@mid.individual.net> Andy Burns >>wrote:
Jeff Gaines wrote:
I switched to a new digital switchover service from Plusnet that took >>>>away my landline and cost -u1 a month more with a speed of 11 Mb/s >>>>against the 30 Mb/s I got when I first moved here 4 years ago
Are you saying the speed slowly reduced from 30 to 10 over 4 years,
or it instantly dropped when you changed from FTTC to SoGEA?
I didn't check it. I know it was 30 when I move in because I checked it >>then and when PN said I was being digitally changed over I checked and it >>was 11 Mb/s. I don't know if it was gradual or happened overnight.
Is there any hope of getting a full fibre service?
Jeff Gaines <jgnewsid@outlook.com> wrote:
Quick rant first.
About a month ago I switched to a new digital switchover service from >>Plusnet that took away my landline and cost -u1 a month more with a speed >>of 11 Mb/s against the 30 Mb/s I got when I first moved here 4 years ago,
I was assured it was the absolute maximum the line would support. They
also posted me the latest modem/router that turned out to be exactly the >>same as the one I had and have now billed me -u6.49 for it.
Today I saw an offer of an upgrade on their website, my page so addressed >>to me personally, to the same service with a minimum guaranteed speed of >>16.6 Mb/s and -u1 a month less. Tempting to just click the button to >>accept
it and see what happens.
I want to check again how mobile Internet works, there was a lot of good >>advice on the earlier thread but I want to try and be sure I understand.
Currently if my wire based Internet goes down I can set up my mobile as a >>"hotspot" and connect my laptop to it by WiFi.
If I get an Archer MR2000 (which takes a SIM) or similar can I just treat >>that as a mobile hotspot and use it in the same way
No need to hotspot with the router, it'll work exactly the same way within >your LAN as with a broadband line. I don't know whether the Archer will
fail over to mobile automatically or not, but the only different is that
the WAN side will be via a 4G/5G network rather than Plusnet.
or do I need a mobile
Internet service for it to dial?
There are data-only SIMs, but they aren't necessary. I just use a SIM I got >from the local shop.
I checked with ID Mobile who confirmed I can use one of their unlimited >>data SIMs in a modem
Correct except it doesn't need to be an unlimited SIM. You can use any
level of data service.
On 05/06/2026 in message <10vuk36$16a2m$1@dont-email.me> Tweed wrote:
Jeff Gaines <jgnewsid@outlook.com> wrote:
On 05/06/2026 in message <n8ft0uFplgbU1@mid.individual.net> Andy Burns
wrote:
Jeff Gaines wrote:
I switched to a new digital switchover service from Plusnet that took >>>>> away my landline and cost -u1 a month more with a speed of 11 Mb/s
against the 30 Mb/s I got when I first moved here 4 years ago
Are you saying the speed slowly reduced from 30 to 10 over 4 years,
or it instantly dropped when you changed from FTTC to SoGEA?
I didn't check it. I know it was 30 when I move in because I checked it
then and when PN said I was being digitally changed over I checked and it >>> was 11 Mb/s. I don't know if it was gradual or happened overnight.
Is there any hope of getting a full fibre service?
If only :-(
I put up with the pavement being dug up twice over the last 2-3 years,
once by Giganet and once by BT to install fibre. I live in the first of 4 bungalows service by a private driveway and neither company will touch it.
I was standing in the park wondering why Frisbees got bigger as they
get closer.
Then it hit me.
Jeff Gaines <jgnewsid@outlook.com> wrote:
On 05/06/2026 in message <10vuk36$16a2m$1@dont-email.me> Tweed wrote:
Jeff Gaines <jgnewsid@outlook.com> wrote:
On 05/06/2026 in message <n8ft0uFplgbU1@mid.individual.net> Andy Burns >>>>wrote:
Jeff Gaines wrote:
I switched to a new digital switchover service from Plusnet that took >>>>>>away my landline and cost -u1 a month more with a speed of 11 Mb/s >>>>>>against the 30 Mb/s I got when I first moved here 4 years ago
Are you saying the speed slowly reduced from 30 to 10 over 4 years, >>>>>or it instantly dropped when you changed from FTTC to SoGEA?
I didn't check it. I know it was 30 when I move in because I checked it >>>>then and when PN said I was being digitally changed over I checked and >>>>it
was 11 Mb/s. I don't know if it was gradual or happened overnight.
Is there any hope of getting a full fibre service?
If only :-(
I put up with the pavement being dug up twice over the last 2-3 years,
once by Giganet and once by BT to install fibre. I live in the first of 4 >>bungalows service by a private driveway and neither company will touch it.
How does your existing phone wire get to you? Direct buried, underground
duct or overhead?
On 05/06/2026 in message <10vuik2$15rmv$1@dont-email.me> Chris wrote:
Jeff Gaines <jgnewsid@outlook.com> wrote:
Quick rant first.
About a month ago I switched to a new digital switchover service from
Plusnet that took away my landline and cost -u1 a month more with a speed >>> of 11 Mb/s against the 30 Mb/s I got when I first moved here 4 years
ago,
I was assured it was the absolute maximum the line would support. They
also posted me the latest modem/router that turned out to be exactly the >>> same as the one I had and have now billed me -u6.49 for it.
Today I saw an offer of an upgrade on their website, my page so
addressed
to me personally, to the same service with a minimum guaranteed speed of >>> 16.6 Mb/s and -u1 a month less. Tempting to just click the button to
accept
it and see what happens.
I want to check again how mobile Internet works, there was a lot of good >>> advice on the earlier thread but I want to try and be sure I understand. >>>
Currently if my wire based Internet goes down I can set up my mobile
as a
"hotspot" and connect my laptop-a to it by WiFi.
If I get an Archer MR2000 (which takes a SIM) or similar can I just
treat
that as a mobile hotspot and use it in the same way
No need to hotspot with the router, it'll work exactly the same way
within
your LAN as with a broadband line. I don't know whether the Archer will
fail over to mobile automatically or not, but the only different is that
the WAN side will be via a 4G/5G network rather than Plusnet.
or do I need a mobile
Internet service for it to dial?
There are data-only SIMs, but they aren't necessary. I just use a SIM
I got
from the local shop.
I checked with ID Mobile who confirmed I can use one of their unlimited
data SIMs in a modem
Correct except it doesn't need to be an unlimited SIM. You can use any
level of data service.
Many thanks Chris :-)
Excuse my naivete but does that mean I wouldn't actually have an ISP?
On 05/06/2026 in message <10vuk36$16a2m$1@dont-email.me> Tweed wrote:
Jeff Gaines <jgnewsid@outlook.com> wrote:
On 05/06/2026 in message <n8ft0uFplgbU1@mid.individual.net> Andy Burns
wrote:
Jeff Gaines wrote:
I switched to a new digital switchover service from Plusnet that took >>>>> away my landline and cost -u1 a month more with a speed of 11 Mb/s
against the 30 Mb/s I got when I first moved here 4 years ago
Are you saying the speed slowly reduced from 30 to 10 over 4 years,
or it instantly dropped when you changed from FTTC to SoGEA?
I didn't check it. I know it was 30 when I move in because I checked it
then and when PN said I was being digitally changed over I checked
and it
was 11 Mb/s. I don't know if it was gradual or happened overnight.
Is there any hope of getting a full fibre service?
If only :-(
I put up with the pavement being dug up twice over the last 2-3 years,
once by Giganet and once by BT to install fibre. I live in the first of
4 bungalows service by a private driveway and neither company will touch
it.
On 05/06/2026 in message <10vuik2$15rmv$1@dont-email.me> Chris wrote:
Jeff Gaines <jgnewsid@outlook.com> wrote:
Quick rant first.
About a month ago I switched to a new digital switchover service from
Plusnet that took away my landline and cost -u1 a month more with a speed >>> of 11 Mb/s against the 30 Mb/s I got when I first moved here 4 years ago, >>> I was assured it was the absolute maximum the line would support. They
also posted me the latest modem/router that turned out to be exactly the >>> same as the one I had and have now billed me -u6.49 for it.
Today I saw an offer of an upgrade on their website, my page so addressed >>> to me personally, to the same service with a minimum guaranteed speed of >>> 16.6 Mb/s and -u1 a month less. Tempting to just click the button to
accept
it and see what happens.
I want to check again how mobile Internet works, there was a lot of good >>> advice on the earlier thread but I want to try and be sure I understand. >>>
Currently if my wire based Internet goes down I can set up my mobile as a >>> "hotspot" and connect my laptop to it by WiFi.
If I get an Archer MR2000 (which takes a SIM) or similar can I just treat >>> that as a mobile hotspot and use it in the same way
No need to hotspot with the router, it'll work exactly the same way within >> your LAN as with a broadband line. I don't know whether the Archer will
fail over to mobile automatically or not, but the only different is that
the WAN side will be via a 4G/5G network rather than Plusnet.
or do I need a mobile
Internet service for it to dial?
There are data-only SIMs, but they aren't necessary. I just use a SIM I got >> from the local shop.
I checked with ID Mobile who confirmed I can use one of their unlimited
data SIMs in a modem
Correct except it doesn't need to be an unlimited SIM. You can use any
level of data service.
Many thanks Chris :-)
Excuse my naivete but does that mean I wouldn't actually have an ISP?
On 05/06/2026 in message <10vuik2$15rmv$1@dont-email.me> Chris wrote:
Excuse my naivete but does that mean I wouldn't actually have an ISP?
On 05/06/2026 15:09, Jeff Gaines wrote:
On 05/06/2026 in message <10vuk36$16a2m$1@dont-email.me> Tweed wrote:We also live in a private road and some years ago when some fibre outfit called around (Virgin I think) they said that all of us in the road
Jeff Gaines <jgnewsid@outlook.com> wrote:
On 05/06/2026 in message <n8ft0uFplgbU1@mid.individual.net> Andy Burns >>>> wrote:
Jeff Gaines wrote:
I switched to a new digital switchover service from Plusnet that took >>>>>> away my landline and cost -u1 a month more with a speed of 11 Mb/s >>>>>> against the 30 Mb/s I got when I first moved here 4 years ago
Are you saying the speed slowly reduced from 30 to 10 over 4 years,
or it instantly dropped when you changed from FTTC to SoGEA?
I didn't check it. I know it was 30 when I move in because I checked it >>>> then and when PN said I was being digitally changed over I checked
and it
was 11 Mb/s. I don't know if it was gradual or happened overnight.
Is there any hope of getting a full fibre service?
If only :-(
I put up with the pavement being dug up twice over the last 2-3 years,
once by Giganet and once by BT to install fibre. I live in the first
of 4 bungalows service by a private driveway and neither company will
touch it.
would have to agree to the installation before they would do anything,
and presumably at least one of our neighbours didn't do so.
But last year City Fibre installed their ducts and fibres right to the
end of our private road and they seem to be happy to install it to us.
It could be because we are the first in the private road section or it
could be that the rules have changed.-a-a There are so many private roads around that I suspect that a solution just needed to be found.
Just to confirm that being in a private road appears to be no problem,We also live in a private road and some years ago when some fibre outfit >>called around (Virgin I think) they said that all of us in the road would >>have to agree to the installation before they would do anything, and >>presumably at least one of our neighbours didn't do so.Is there any hope of getting a full fibre service?
If only :-(
I put up with the pavement being dug up twice over the last 2-3 years, >>>once by Giganet and once by BT to install fibre. I live in the first of 4 >>>bungalows service by a private driveway and neither company will touch >>>it.
But last year City Fibre installed their ducts and fibres right to the >>end of our private road and they seem to be happy to install it to us. It >>could be because we are the first in the private road section or it could >>be that the rules have changed.-a-a There are so many private roads >>around that I suspect that a solution just needed to be found.
here is what City Fibre say now: >https://cityfibre.com/help-support/how-can-i-get-full-fibre-broadband-installed-if-i-live-on-a-private-road
<quote>
How can I get full fibre broadband installed if I live on a private road?
While most of our work happens on public highways, we sometimes need to >cross private land to bring the network within your reach.
If you live on a private road yourCOll need to sign a Wayleave agreement, >that grants us permission to install to your home. ThererCOs no cost to
you, and you have no obligation to buy a full fibre broadband package.
Giving permission is easy - just enter your details into our form and >werCOll be in touch to bring our full fibre network within reach of your >home.
For more information and support if you own multiple properties, please >visit our landlords enquiry page and complete the form which can be found
at the bottom of the page.
</quote>
On 05/06/2026 in message <n8gsmiFu651U1@mid.individual.net> Clive Page wrote:
Just to confirm that being in a private road appears to be no problem,We also live in a private road and some years ago when some fibre outfit >>> called around (Virgin I think) they said that all of us in the road would >>> have to agree to the installation before they would do anything, andIs there any hope of getting a full fibre service?
If only :-(
I put up with the pavement being dug up twice over the last 2-3 years, >>>> once by Giganet and once by BT to install fibre. I live in the first of 4
bungalows service by a private driveway and neither company will touch >>>> it.
presumably at least one of our neighbours didn't do so.
But last year City Fibre installed their ducts and fibres right to the >>> end of our private road and they seem to be happy to install it to us. It >>> could be because we are the first in the private road section or it could >>> be that the rules have changed.-a-a There are so many private roads
around that I suspect that a solution just needed to be found.
here is what City Fibre say now:
https://cityfibre.com/help-support/how-can-i-get-full-fibre-broadband-installed-if-i-live-on-a-private-road
<quote>
How can I get full fibre broadband installed if I live on a private road?
While most of our work happens on public highways, we sometimes need to
cross private land to bring the network within your reach.
If you live on a private road yourCOll need to sign a Wayleave agreement, >> that grants us permission to install to your home. ThererCOs no cost to
you, and you have no obligation to buy a full fibre broadband package.
Giving permission is easy - just enter your details into our form and
werCOll be in touch to bring our full fibre network within reach of your
home.
For more information and support if you own multiple properties, please
visit our landlords enquiry page and complete the form which can be found >> at the bottom of the page.
</quote>
Many thanks :-)
I too am the first property and if I was so vulgar I could spit on both
the Giganet and BT main manholes from where I am sitting. I think they
have done the easy ones first, question is will I still be here when they get round to those requiring more thought...
Jeff Gaines <jgnewsid@outlook.com> wrote:
On 05/06/2026 in message <n8gsmiFu651U1@mid.individual.net> Clive Page >>wrote:
Just to confirm that being in a private road appears to be no problem, >>>here is what City Fibre say now: >>>https://cityfibre.com/help-support/how-can-i-get-full-fibre-broadband-installed-if-i-live-on-a-private-roadWe also live in a private road and some years ago when some fibre outfit >>>>called around (Virgin I think) they said that all of us in the road >>>>wouldIs there any hope of getting a full fibre service?
If only :-(
I put up with the pavement being dug up twice over the last 2-3 years, >>>>>once by Giganet and once by BT to install fibre. I live in the first of >>>>>4
bungalows service by a private driveway and neither company will touch >>>>>it.
have to agree to the installation before they would do anything, and >>>>presumably at least one of our neighbours didn't do so.
But last year City Fibre installed their ducts and fibres right to the >>>>end of our private road and they seem to be happy to install it to us. >>>>It
could be because we are the first in the private road section or it >>>>could
be that the rules have changed.-a-a There are so many private roads >>>>around that I suspect that a solution just needed to be found.
<quote>
How can I get full fibre broadband installed if I live on a private road? >>>
While most of our work happens on public highways, we sometimes need to >>>cross private land to bring the network within your reach.
If you live on a private road yourCOll need to sign a Wayleave agreement, >>>that grants us permission to install to your home. ThererCOs no cost to >>>you, and you have no obligation to buy a full fibre broadband package.
Giving permission is easy - just enter your details into our form and >>>werCOll be in touch to bring our full fibre network within reach of your >>>home.
For more information and support if you own multiple properties, please >>>visit our landlords enquiry page and complete the form which can be found >>>at the bottom of the page.
</quote>
Many thanks :-)
I too am the first property and if I was so vulgar I could spit on both
the Giganet and BT main manholes from where I am sitting. I think they
have done the easy ones first, question is will I still be here when they >>get round to those requiring more thought...
https://www.openreach.com/forms/fibre-broadband-availability---customer-form
I canrCOt remember if IrCOve recommended this form to you in the past. It >worked for me, but in a bizarre fashion. My situation was that the
telegraph pole feeding my property was not fibre enabled but one further
down the street was. I completed the form and got a response stating I >wasnrCOt going to get fibre. But then the fibre checker changed to saying >available. The upshot was that they fitted an extra long drop wire from the >enabled pole. Filling in the form made someone do a local boots on the
ground check. Worth a try if yourCOve not already done it. The details
field
is probably the place to make your case about how close you are to their >service.
On 06/06/2026 in message <1100kmk$1n39t$1@dont-email.me> Tweed wrote:
Jeff Gaines <jgnewsid@outlook.com> wrote:
On 05/06/2026 in message <n8gsmiFu651U1@mid.individual.net> Clive Page
wrote:
Just to confirm that being in a private road appears to be no problem, >>>> here is what City Fibre say now:We also live in a private road and some years ago when some fibre outfit >>>>> called around (Virgin I think) they said that all of us in the road >>>>> wouldIs there any hope of getting a full fibre service?
If only :-(
I put up with the pavement being dug up twice over the last 2-3 years, >>>>>> once by Giganet and once by BT to install fibre. I live in the first of
4
bungalows service by a private driveway and neither company will touch >>>>>> it.
have to agree to the installation before they would do anything, and >>>>> presumably at least one of our neighbours didn't do so.
But last year City Fibre installed their ducts and fibres right to the >>>>> end of our private road and they seem to be happy to install it to us. >>>>> It
could be because we are the first in the private road section or it >>>>> could
be that the rules have changed.-a-a There are so many private roads
around that I suspect that a solution just needed to be found.
https://cityfibre.com/help-support/how-can-i-get-full-fibre-broadband-installed-if-i-live-on-a-private-road
<quote>
How can I get full fibre broadband installed if I live on a private road? >>>>
While most of our work happens on public highways, we sometimes need to >>>> cross private land to bring the network within your reach.
If you live on a private road yourCOll need to sign a Wayleave agreement, >>>> that grants us permission to install to your home. ThererCOs no cost to >>>> you, and you have no obligation to buy a full fibre broadband package. >>>>
Giving permission is easy - just enter your details into our form and
werCOll be in touch to bring our full fibre network within reach of your >>>> home.
For more information and support if you own multiple properties, please >>>> visit our landlords enquiry page and complete the form which can be found >>>> at the bottom of the page.
</quote>
Many thanks :-)
I too am the first property and if I was so vulgar I could spit on both
the Giganet and BT main manholes from where I am sitting. I think they
have done the easy ones first, question is will I still be here when they >>> get round to those requiring more thought...
https://www.openreach.com/forms/fibre-broadband-availability---customer-form >>
I canrCOt remember if IrCOve recommended this form to you in the past. It
worked for me, but in a bizarre fashion. My situation was that the
telegraph pole feeding my property was not fibre enabled but one further
down the street was. I completed the form and got a response stating I
wasnrCOt going to get fibre. But then the fibre checker changed to saying
available. The upshot was that they fitted an extra long drop wire from the >> enabled pole. Filling in the form made someone do a local boots on the
ground check. Worth a try if yourCOve not already done it. The details
field
is probably the place to make your case about how close you are to their
service.
You have and I did complete it, they just said I couldn't get FTTP. I
have submitted it again with a (hopefully) more persuasive argument, thank you :-)
On 06/06/2026 in message <1100kmk$1n39t$1@dont-email.me> Tweed wrote:
Jeff Gaines <jgnewsid@outlook.com> wrote:
On 05/06/2026 in message <n8gsmiFu651U1@mid.individual.net> Clive Page
wrote:
Just to confirm that being in a private road appears to be no problem, >>>> here is what City Fibre say now:We also live in a private road and some years ago when some fibre outfit >>>>> called around (Virgin I think) they said that all of us in the road >>>>> wouldIs there any hope of getting a full fibre service?
If only :-(
I put up with the pavement being dug up twice over the last 2-3 years, >>>>>> once by Giganet and once by BT to install fibre. I live in the first of
4
bungalows service by a private driveway and neither company will touch >>>>>> it.
have to agree to the installation before they would do anything, and >>>>> presumably at least one of our neighbours didn't do so.
But last year City Fibre installed their ducts and fibres right to the >>>>> end of our private road and they seem to be happy to install it to us. >>>>> It
could be because we are the first in the private road section or it >>>>> could
be that the rules have changed.-a-a There are so many private roads
around that I suspect that a solution just needed to be found.
https://cityfibre.com/help-support/how-can-i-get-full-fibre-broadband-installed-if-i-live-on-a-private-road
<quote>
How can I get full fibre broadband installed if I live on a private road? >>>>
While most of our work happens on public highways, we sometimes need to >>>> cross private land to bring the network within your reach.
If you live on a private road yourCOll need to sign a Wayleave agreement, >>>> that grants us permission to install to your home. ThererCOs no cost to >>>> you, and you have no obligation to buy a full fibre broadband package. >>>>
Giving permission is easy - just enter your details into our form and
werCOll be in touch to bring our full fibre network within reach of your >>>> home.
For more information and support if you own multiple properties, please >>>> visit our landlords enquiry page and complete the form which can be found >>>> at the bottom of the page.
</quote>
Many thanks :-)
I too am the first property and if I was so vulgar I could spit on both
the Giganet and BT main manholes from where I am sitting. I think they
have done the easy ones first, question is will I still be here when they >>> get round to those requiring more thought...
https://www.openreach.com/forms/fibre-broadband-availability---customer-form >>
I canrCOt remember if IrCOve recommended this form to you in the past. It
worked for me, but in a bizarre fashion. My situation was that the
telegraph pole feeding my property was not fibre enabled but one further
down the street was. I completed the form and got a response stating I
wasnrCOt going to get fibre. But then the fibre checker changed to saying
available. The upshot was that they fitted an extra long drop wire from the >> enabled pole. Filling in the form made someone do a local boots on the
ground check. Worth a try if yourCOve not already done it. The details
field
is probably the place to make your case about how close you are to their
service.
You have and I did complete it, they just said I couldn't get FTTP. I
have submitted it again with a (hopefully) more persuasive argument, thank you :-)
We also live in a private road and some years ago when some fibre outfit >called around (Virgin I think) they said that all of us in the road
would have to agree to the installation before they would do anything,
and presumably at least one of our neighbours didn't do so.
But last year City Fibre installed their ducts and fibres right to the
end of our private road and they seem to be happy to install it to us.
It could be because we are the first in the private road section or it
could be that the rules have changed. There are so many private roads >around that I suspect that a solution just needed to be found.
On 5 Jun 2026 12:10:38 GMT
"Jeff Gaines" <jgnewsid@outlook.com> wrote:
I checked with ID Mobile who confirmed I can use one of their
unlimited data SIMs in a modem but frankly I seemed to get better
replies from the bot who eventfully handed me over to a human who
didn't seem to understand what I was asking!
My usual conversation with a chatbot goes something like:
Me. What is 2 plus 2?
Bot: I don't understand your question, please rephrase it.
Me: I wish to speak to a human.
Bot: All agents are busy, current waiting time is approximately 40
minutes. What kind of background music would you prefer?
Are you saying the speed slowly reduced from 30 to 10 over 4 years,
or it instantly dropped when you changed from FTTC to SoGEA?
I didn't check it. I know it was 30 when I move in because I checked it
then and when PN said I was being digitally changed over I checked and
it was 11 Mb/s. I don't know if it was gradual or happened overnight.
I put up with the pavement being dug up twice over the last 2-3 years,
once by Giganet and once by BT to install fibre. I live in the first of
4 bungalows service by a private driveway and neither company will touch
it.
On 5 Jun 2026 12:10:38 GMT
"Jeff Gaines" <jgnewsid@outlook.com> wrote:
I checked with ID Mobile who confirmed I can use one of their
unlimited data SIMs in a modem but frankly I seemed to get better
replies from the bot who eventfully handed me over to a human who
didn't seem to understand what I was asking!
My usual conversation with a chatbot goes something like:
Me. What is 2 plus 2?
Bot: I don't understand your question, please rephrase it.
Me: I wish to speak to a human.
Bot: All agents are busy, current waiting time is approximately 40
minutes. What kind of background music would you prefer?
| Sysop: | Amessyroom |
|---|---|
| Location: | Fayetteville, NC |
| Users: | 70 |
| Nodes: | 6 (0 / 6) |
| Uptime: | 01:44:28 |
| Calls: | 949 |
| Calls today: | 1 |
| Files: | 1,325 |
| Messages: | 280,998 |