From Newsgroup: uk.telecom

Worth listening to today's You and Yours for a report on terrible
service from Virgin


Broadband Outages, Border Delays and House Flipping

You and Yours

"An elderly couple have been without broadband or landline since January
- we'll speak to them and ask why it has been taking Virgin Media so
long to reconnect them. "

https://www.bbc.co.uk/programmes/m002v0z1



Given a mobile phone then told to only use for emergency calls!
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