We moved house just before Xmas and set up a postal redirect which has
now expired. We changed all the important addresses of course.
Since the redirect ended (and the timing may be a co-incidence) I've received correctly addressed mail at my new address from both a hearing
test outfit and the RNLI, both of whom have reason to have my old
address, but neither of whom I informed about the change.
How can this be? How do they know?
On 2026-06-12, Simon Simple <nothanks@nottoday.co.uk> wrote:
We moved house just before Xmas and set up a postal redirect which has
now expired. We changed all the important addresses of course.
Since the redirect ended (and the timing may be a co-incidence) I've
received correctly addressed mail at my new address from both a hearing
test outfit and the RNLI, both of whom have reason to have my old
address, but neither of whom I informed about the change.
How can this be? How do they know?
The Royal Mail Redirection service includes an "Address update" feature, unless you specifically opt-out of it:
We'll share the name and address details of everyone over the age of
16 years old whose mail is being redirected with organisations that
already have those details. Those organisations will use this
information to update their records. This can help prevent fraud and
reduce waste.
See clauses 20.6 and 20.7 in their T&Cs:
https://www.royalmail.com/sites/royalmail.com/files/2026-04/consumer-and-special-circumstances-redirection-teams-and-conditions-2026.pdf
On 2026-06-12, Simon Simple <nothanks@nottoday.co.uk> wrote:
We moved house just before Xmas and set up a postal redirect which has
now expired. We changed all the important addresses of course.
Since the redirect ended (and the timing may be a co-incidence) I've
received correctly addressed mail at my new address from both a hearing
test outfit and the RNLI, both of whom have reason to have my old
address, but neither of whom I informed about the change.
How can this be? How do they know?
The Royal Mail Redirection service includes an "Address update" feature, unless you specifically opt-out of it:
We'll share the name and address details of everyone over the age of
16 years old whose mail is being redirected with organisations that
already have those details. Those organisations will use this
information to update their records. This can help prevent fraud and
reduce waste.
See clauses 20.6 and 20.7 in their T&Cs:
https://www.royalmail.com/sites/royalmail.com/files/2026-04/consumer-and-special-circumstances-redirection-teams-and-conditions-2026.pdf
On 12/06/2026 11:51, Jon Ribbens wrote:
On 2026-06-12, Simon Simple <nothanks@nottoday.co.uk> wrote:
We moved house just before Xmas and set up a postal redirect which has
now expired. We changed all the important addresses of course.
Since the redirect ended (and the timing may be a co-incidence) I've
received correctly addressed mail at my new address from both a hearing
test outfit and the RNLI, both of whom have reason to have my old
address, but neither of whom I informed about the change.
How can this be? How do they know?
The Royal Mail Redirection service includes an "Address update" feature,
unless you specifically opt-out of it:
We'll share the name and address details of everyone over the age of
16 years old whose mail is being redirected with organisations that
already have those details. Those organisations will use this
information to update their records. This can help prevent fraud and
reduce waste.
See clauses 20.6 and 20.7 in their T&Cs:
https://www.royalmail.com/sites/royalmail.com/files/2026-04/consumer-and-special-circumstances-redirection-teams-and-conditions-2026.pdf
Thanks! Shoulda read the small print, not that it matters. I wonder how
they do it.
On 12/06/2026 11:51, Jon Ribbens wrote:
On 2026-06-12, Simon Simple <nothanks@nottoday.co.uk> wrote:
We moved house just before Xmas and set up a postal redirect which has
now expired. We changed all the important addresses of course.
Since the redirect ended (and the timing may be a co-incidence) I've
received correctly addressed mail at my new address from both a hearing
test outfit and the RNLI, both of whom have reason to have my old
address, but neither of whom I informed about the change.
How can this be? How do they know?
The Royal Mail Redirection service includes an "Address update" feature,
unless you specifically opt-out of it:
We'll share the name and address details of everyone over the age of
16 years old whose mail is being redirected with organisations that
already have those details. Those organisations will use this
information to update their records. This can help prevent fraud and
reduce waste.
See clauses 20.6 and 20.7 in their T&Cs:
https://www.royalmail.com/sites/royalmail.com/files/2026-04/consumer-and-special-circumstances-redirection-teams-and-conditions-2026.pdf
How do they know whether the addressee is over 16 or not?
On 2026-06-12, Simon Simple <nothanks@nottoday.co.uk> wrote:
We moved house just before Xmas and set up a postal redirect which has
now expired. We changed all the important addresses of course.
Since the redirect ended (and the timing may be a co-incidence) I've
received correctly addressed mail at my new address from both a hearing
test outfit and the RNLI, both of whom have reason to have my old
address, but neither of whom I informed about the change.
How can this be? How do they know?
The Royal Mail Redirection service includes an "Address update" feature, unless you specifically opt-out of it:
We'll share the name and address details of everyone over the age of
16 years old whose mail is being redirected with organisations that
already have those details. Those organisations will use this
information to update their records. This can help prevent fraud and
reduce waste.
See clauses 20.6 and 20.7 in their T&Cs:
https://www.royalmail.com/sites/royalmail.com/files/2026-04/consumer-and-special-circumstances-redirection-teams-and-conditions-2026.pdf
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