• Risks of foreign book purchases

    From Gary McGath@garym@mcgath.com to rec.arts.sf.fandom on Mon Jul 20 19:36:31 2026
    From Newsgroup: rec.arts.sf.fandom

    Back in June, a friend mentioned interest in a limited-edition book
    called 8 Missions in Ukraine but said she wasnrCOt planning to order it. Ukraine is an interest of hers, so I decided to order the book for her
    from Rehi. It arrived in a few days, and she got the book. Then, just
    last week, I got an invoice from FedEx for $18.50 in customs fees. I couldnrCOt figure out what I was being billed for, so I wrote to their
    dispute address. I got a response a couple of days later with more
    documents, letting me figure out it was that book purchase.

    Just a few problems. Rehi hadnrCOt told me I was ordering from outside the
    US or would be subject to customs charges. According to the
    documentation, it was shipped from Estonia. Second, I thought books
    werenrCOt subject to customs. Not long before that, I ordered Walter
    MoersrCO novel Qwert from the UK, and so far no onerCOs charged me customs
    for that. Third, $18.50 is over 50% of the price of the book! Are
    customs fees really that high? That seems exorbitant even for Trump.

    IrCOm trying to get this straightened out. An Internet search shows IrCOm
    far from the only person being billed for surprise customs fees, and
    some of the reports predate last yearrCOs tariff blitz.

    This morning, I got a followup reply from Fedex.
    //////////////
    Dear Valued FedEx Customer,

    Thank you for contacting FedEx Disputes.

    Our records show that the duty amount in question is less than $20.00.

    If you wish to proceed with an entry correction, please note this
    may be subject to a $90-$150 processing fee for correction US Customs &
    Border Protection if deemed customer caused (No additional fee may apply
    if it a FedEx/customs cause)

    Kindly confirm whether you would like to continue with the
    correction process under these terms.
    ////////////////

    Seriously. It could cost me $150 to get a charge of $18.50 removed.
    That's like plea bargaining, though I'll grant the stakes are smaller.
    IrCOm better off just refusing to pay.

    (Slightly rewritten from my blog post: https://garymcgath.com/a-customs-surprise/ )
    --
    Gary McGath http://www.mcgath.com

    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From Evelyn C. Leeper@evelynchimelisleeper@gmail.com to rec.arts.sf.fandom on Mon Jul 20 19:46:26 2026
    From Newsgroup: rec.arts.sf.fandom

    From DuckDuckGo:

    Ordinary printed books are typically exempt from customs fees when they
    are classified correctly under the appropriate codes. This means that if
    you are importing books, you should ensure they are labeled as
    "informational materials" to qualify for this exemption.

    Correct Classification: To avoid customs fees, it is essential to use
    the correct classification codes when shipping books. For example, using Chapter 49 for printed books and the relevant Chapter 99 exemption code
    can help maintain their duty-free status.

    [Before the Don decided to extort tariffs from everyone, small-value
    parcels weren't tariffed. Now, he'd tariff the air if he could. Wait,
    he's threatening Canada to do basically that.]

    Probably this was incorrectly labeled.

    On 7/20/26 19:36, Gary McGath wrote:
    Back in June, a friend mentioned interest in a limited-edition book
    called 8 Missions in Ukraine but said she wasnrCOt planning to order it. Ukraine is an interest of hers, so I decided to order the book for her
    from Rehi. It arrived in a few days, and she got the book. Then, just
    last week, I got an invoice from FedEx for $18.50 in customs fees. I couldnrCOt figure out what I was being billed for, so I wrote to their dispute address. I got a response a couple of days later with more documents, letting me figure out it was that book purchase.

    Just a few problems. Rehi hadnrCOt told me I was ordering from outside the US or would be subject to customs charges. According to the
    documentation, it was shipped from Estonia. Second, I thought books werenrCOt subject to customs. Not long before that, I ordered Walter MoersrCO novel Qwert from the UK, and so far no onerCOs charged me customs for that. Third, $18.50 is over 50% of the price of the book! Are
    customs fees really that high? That seems exorbitant even for Trump.

    IrCOm trying to get this straightened out. An Internet search shows IrCOm far from the only person being billed for surprise customs fees, and
    some of the reports predate last yearrCOs tariff blitz.

    This morning, I got a followup reply from Fedex.
    //////////////
    -a-a-a Dear Valued FedEx Customer,

    -a-a-a Thank you for contacting FedEx Disputes.

    -a-a-a Our records show that the duty amount in question is less than $20.00.

    -a-a-a If you wish to proceed with an entry correction, please note this may be subject to a $90-$150 processing fee for correction US Customs & Border Protection if deemed customer caused (No additional fee may apply
    if it a FedEx/customs cause)

    -a-a-a Kindly confirm whether you would like to continue with the correction process under these terms.
    ////////////////

    Seriously. It could cost me $150 to get a charge of $18.50 removed.
    That's like plea bargaining, though I'll grant the stakes are smaller.
    IrCOm better off just refusing to pay.

    (Slightly rewritten from my blog post: https://garymcgath.com/a-customs-surprise/ )
    --
    Evelyn C. Leeper, http://leepers.us/evelyn
    Call me crazy but maybe two men who fathered 17 children with
    6 different women between them shouldn't be lecturing us about
    family values. --@rajazohaibmehtab
    86 47 II/4 25
    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From Keith F. Lynch@kfl@KeithLynch.net to rec.arts.sf.fandom on Tue Jul 21 00:32:09 2026
    From Newsgroup: rec.arts.sf.fandom

    Speaking of risks, I regret to announce that Peter G. Neumann, the
    creator and moderator of the ACM Risks Digest (and parallel newsgroup, comp.risks) died in May of this year. And he apparently made no
    provision for the digest to continue.

    Well, it did have a 41-year run, which is impressive.
    --
    Keith F. Lynch - http://keithlynch.net/
    Please see http://keithlynch.net/email.html before emailing me.
    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From Lawrence =?iso-8859-13?q?D=FFOliveiro?=@ldo@nz.invalid to rec.arts.sf.fandom on Tue Jul 21 00:49:36 2026
    From Newsgroup: rec.arts.sf.fandom

    On Mon, 20 Jul 2026 19:36:31 -0400, Gary McGath wrote:

    It arrived in a few days, and she got the book. Then, just last
    week, I got an invoice from FedEx for $18.50 in customs fees.

    We donrCOt get those sorts of after-the-fact unpleasant surprises here
    in NZ. If thererCOs something to be paid (typically GST), the delivery
    service will demand it up front before letting you have the item.

    I remember when I ordered my second Android phone (a Samsung Galaxy
    Nexus -- yes, it was a while ago) it came from Hong Kong I think it
    was, and FedEx wanted a GST payment from me. So I gave them my credit
    card details, which they charged. I had ideas about getting work doing
    Android development at the time, so I wanted a receipt to keep in the
    records for my GST return. I called to ask them for one, they said
    they would send one out, but they never did.

    Finally, as a last resort, I contacted my bank, explained that I
    wanted a chargeback on my credit card, and explained why: they took a
    payment, but werenrCOt supplying the necessary paperwork, which in my
    view was the rCLservicerCY they were supplying in return for the payment.
    They agreed this was a reasonable request, but first, after confirming
    I had taken all reasonable steps to contact FedEx, they said they
    would try getting in touch directly.

    And would you believe, my bank was unable to find a person to talk to
    at FedEx. They had a warehouse in Auckland, but their closest official
    location was actually in Australia. But nobody seemed to be responding
    to their queries.

    Finally they gave up trying to make contact, and refunded my money,
    just with the proviso that FedEx could get in touch to dispute the
    issue, and demand payment again.

    Only they never did.
    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From kludge@kludge@panix.com (Scott Dorsey) to rec.arts.sf.fandom on Mon Jul 20 21:03:12 2026
    From Newsgroup: rec.arts.sf.fandom

    Gary McGath <garym@mcgath.com> wrote:
    Back in June, a friend mentioned interest in a limited-edition book
    called 8 Missions in Ukraine but said she wasnrCOt planning to order it. >Ukraine is an interest of hers, so I decided to order the book for her
    from Rehi. It arrived in a few days, and she got the book. Then, just
    last week, I got an invoice from FedEx for $18.50 in customs fees. I >couldnrCOt figure out what I was being billed for, so I wrote to their >dispute address. I got a response a couple of days later with more >documents, letting me figure out it was that book purchase.

    What you are paying for is not a customs fee, it is a customs brokerage
    fee. FedEx is charging you for taking the package through customs where
    no duty was applied.

    UPS will do the same thing. When shipping stuff like this, it is best to request the mails rather than any of the private carriers.

    $18 is not insane. I was charged $300 in brokerage fees for some old
    WWII radio gear (of little or no value) that I sent to a museum in Europe. --scott
    --
    "C'est un Nagra. C'est suisse, et tres, tres precis."
    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From Tim Illingworth@tim@smofs.org to rec.arts.sf.fandom on Mon Jul 20 22:51:43 2026
    From Newsgroup: rec.arts.sf.fandom

    This seems to be the new normal, alas. My usual bookstore in the UK will
    no longer ship to the US because of this uncertainty. Just as I was
    about to put in a $200 order, too...

    Tim

    On 7/20/2026 7:36 PM, Gary McGath wrote:
    Back in June, a friend mentioned interest in a limited-edition book
    called 8 Missions in Ukraine but said she wasnrCOt planning to order it. Ukraine is an interest of hers, so I decided to order the book for her
    from Rehi. It arrived in a few days, and she got the book. Then, just
    last week, I got an invoice from FedEx for $18.50 in customs fees. I couldnrCOt figure out what I was being billed for, so I wrote to their dispute address. I got a response a couple of days later with more documents, letting me figure out it was that book purchase.

    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From Gary R. Schmidt@grschmidt@acm.org to rec.arts.sf.fandom on Tue Jul 21 17:27:28 2026
    From Newsgroup: rec.arts.sf.fandom

    On 21/07/2026 10:32, Keith F. Lynch wrote:
    Speaking of risks, I regret to announce that Peter G. Neumann, the
    creator and moderator of the ACM Risks Digest (and parallel newsgroup, comp.risks) died in May of this year. And he apparently made no
    provision for the digest to continue.

    Well, it did have a 41-year run, which is impressive.

    Oh, bugger. :-(

    Cheers,
    Gary B-(
    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From kludge@kludge@panix.com (Scott Dorsey) to rec.arts.sf.fandom on Tue Jul 21 12:00:11 2026
    From Newsgroup: rec.arts.sf.fandom

    In article <113mms0$1dsg4$1@dont-email.me>,
    Tim Illingworth <tim@smofs.org> wrote:
    This seems to be the new normal, alas. My usual bookstore in the UK will
    no longer ship to the US because of this uncertainty. Just as I was
    about to put in a $200 order, too...

    This was normal _before_ the tariff craziness began. The tariff craziness
    just gives UPS more opportunities. Ship books by mail.
    --scott
    --
    "C'est un Nagra. C'est suisse, et tres, tres precis."
    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From Evelyn C. Leeper@evelynchimelisleeper@gmail.com to rec.arts.sf.fandom on Tue Jul 21 12:47:34 2026
    From Newsgroup: rec.arts.sf.fandom

    On 7/21/26 12:00, Scott Dorsey wrote:
    In article <113mms0$1dsg4$1@dont-email.me>,
    Tim Illingworth <tim@smofs.org> wrote:
    This seems to be the new normal, alas. My usual bookstore in the UK will
    no longer ship to the US because of this uncertainty. Just as I was
    about to put in a $200 order, too...

    This was normal _before_ the tariff craziness began. The tariff craziness just gives UPS more opportunities. Ship books by mail.
    --scott

    Totally unrelated to the problem, but two "amusing" overseas book order stories:

    1) Back before electronic payments were a thing (the early 1990s,
    perhaps), I ordered a book about the golem from a dealer in Amsterdam.
    (I have no idea how I discovered it; bookfinder.com started in 1997, but
    there must have been something before.) Anyway, the total cost came to
    US$8 (I said it was a long time ago!), and the only reasonable way to
    pay was to send cash. So I sent them $10. Why $10? Because if I sent $8
    that was four bills (I had no $2 bills), while $10 was one bill, and the
    extra three bills would have pushed the weight up above a half-ounce,
    where I would have ended up paying more--in fact, almost as much, but
    with more going to USPS.

    2) Mark wanted to order a book by Sleeman about the thuggee in India,
    but the only place it was reasonably priced was from a publishing house
    in Nepal. They warned him it would take a while, and they must have sent
    it by yak, because it took almost six months to arrive.
    --
    Evelyn C. Leeper, http://leepers.us/evelyn
    Call me crazy but maybe two men who fathered 17 children with
    6 different women between them shouldn't be lecturing us about
    family values. --@rajazohaibmehtab
    86 47 II/4 25
    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From Keith F. Lynch@kfl@KeithLynch.net to rec.arts.sf.fandom on Tue Jul 21 18:50:30 2026
    From Newsgroup: rec.arts.sf.fandom

    Evelyn C. Leeper <evelynchimelisleeper@gmail.com> wrote:
    2) Mark wanted to order a book by Sleeman about the thuggee in
    India, but the only place it was reasonably priced was from a
    publishing house in Nepal. They warned him it would take a while,
    and they must have sent it by yak, because it took almost six months
    to arrive.

    Or perhaps by frog. Or are those only used for crossing the Andes?
    --
    Keith F. Lynch - http://keithlynch.net/
    Please see http://keithlynch.net/email.html before emailing me.
    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From kludge@kludge@panix.com (Scott Dorsey) to rec.arts.sf.fandom on Tue Jul 21 19:58:42 2026
    From Newsgroup: rec.arts.sf.fandom

    Keith F. Lynch <kfl@KeithLynch.net> wrote:
    Evelyn C. Leeper <evelynchimelisleeper@gmail.com> wrote:
    2) Mark wanted to order a book by Sleeman about the thuggee in
    India, but the only place it was reasonably priced was from a
    publishing house in Nepal. They warned him it would take a while,
    and they must have sent it by yak, because it took almost six months
    to arrive.

    Or perhaps by frog. Or are those only used for crossing the Andes?

    That's about par for surface mail. Back in the nineties I was often
    sending small electronic parts to a radio operator in Thailand and it was usually taking about four to six months to arrive. These days we can't
    ship international surface mail anymore (although the Thais can still
    ship that way to the US).
    --scott
    --
    "C'est un Nagra. C'est suisse, et tres, tres precis."
    --- Synchronet 3.22a-Linux NewsLink 1.2