From Newsgroup: comp.periphs.printers

Printer is an HP DeskJet 3755. It uses a tri-color cartridge, and a
black cartridge. It's connected to various Windows computers via a
Netgear router. Connection is fine.

The black cartridge is empty, as demonstrated by the fact that when
printing a 'Test page', all that is printed is the blue printer icon, and
also in blue, the words "Windows Printer Test Page".

When printing any multi-color document, all colors are printed, but
nothing black, such as text, appears. OK, it's out of black, but...

If I use the printer's control panel to print out internal reports such
as "Printer Information Page", or "Printer Status Report", which are in
black text, these reports are printed perfectly in black.

How is this possible?

Hmmm...print jobs issued from Windows don't print black, but print jobs
issued internally from the printer's control panel do print black.

I downloaded and ran HP's Print and Scan Doctor for Windows. It said it corrected a printer issue (it didn't identify the issue), and then went
on to check ink and printing quality, such as alignment and cleaning printheads. The result was that colors were fine, alignment was fine,
but it didn't print out any black patterns, saying that the black
cartridge was empty.

So, HP's own diagnostic verified black ink was empty.

But where does the black ink come from to print the internal reports, perfectly?

Any ideas?
--- Synchronet 3.21d-Linux NewsLink 1.2

From Newsgroup: comp.periphs.printers

Boris <Boris@invalid.invalid> wrote:

Printer is an HP DeskJet 3755. It uses a tri-color cartridge, and a
black cartridge. It's connected to various Windows computers via a
Netgear router. Connection is fine.

The black cartridge is empty, as demonstrated by the fact that when
printing a 'Test page', all that is printed is the blue printer icon, and >also in blue, the words "Windows Printer Test Page".

When printing any multi-color document, all colors are printed, but
nothing black, such as text, appears. OK, it's out of black, but...

If I use the printer's control panel to print out internal reports such
as "Printer Information Page", or "Printer Status Report", which are in >black text, these reports are printed perfectly in black.

How is this possible?

Hmmm...print jobs issued from Windows don't print black, but print jobs >issued internally from the printer's control panel do print black.

I downloaded and ran HP's Print and Scan Doctor for Windows. It said it >corrected a printer issue (it didn't identify the issue), and then went
on to check ink and printing quality, such as alignment and cleaning >printheads. The result was that colors were fine, alignment was fine,
but it didn't print out any black patterns, saying that the black
cartridge was empty.

So, HP's own diagnostic verified black ink was empty.

But where does the black ink come from to print the internal reports, >perfectly?

Any ideas?

If the black cartridge is empty then the only way that the printer can print black is to use the colour cartridges. That is probably what is happening. The printer is probably designed to combine the colours to print black for internal
reports.
--- Synchronet 3.21d-Linux NewsLink 1.2

From Newsgroup: comp.periphs.printers

Tony <lizandtony@orcon.net.nz> wrote in
news:part1of1.1.#oXtwiQt3MA89g@ue.ph:

Boris <Boris@invalid.invalid> wrote:

Printer is an HP DeskJet 3755. It uses a tri-color cartridge, and a
black cartridge. It's connected to various Windows computers via a >>Netgear router. Connection is fine.

The black cartridge is empty, as demonstrated by the fact that when >>printing a 'Test page', all that is printed is the blue printer icon,
and also in blue, the words "Windows Printer Test Page".

When printing any multi-color document, all colors are printed, but >>nothing black, such as text, appears. OK, it's out of black, but...

If I use the printer's control panel to print out internal reports
such as "Printer Information Page", or "Printer Status Report", which
are in black text, these reports are printed perfectly in black.

How is this possible?

Hmmm...print jobs issued from Windows don't print black, but print
jobs issued internally from the printer's control panel do print
black.

I downloaded and ran HP's Print and Scan Doctor for Windows. It said
it corrected a printer issue (it didn't identify the issue), and then
went on to check ink and printing quality, such as alignment and
cleaning printheads. The result was that colors were fine, alignment
was fine, but it didn't print out any black patterns, saying that the
black cartridge was empty.

So, HP's own diagnostic verified black ink was empty.

But where does the black ink come from to print the internal reports, >>perfectly?

Any ideas?

If the black cartridge is empty then the only way that the printer can
print black is to use the colour cartridges. That is probably what is happening. The printer is probably designed to combine the colours to
print black for internal reports.

Tony, you may have been correct. I finally got around to getting a new
black cartridge (the printer is 3 hours away from where I normally
reside, thus the long time to reply). Once installed, the printers is
working beautifully. It prints black (and all colors) perfectly.
Thanks for the reply.
--- Synchronet 3.21d-Linux NewsLink 1.2

From Newsgroup: comp.periphs.printers

Boris <Boris@invalid.invalid> wrote:

Tony <lizandtony@orcon.net.nz> wrote in
news:part1of1.1.#oXtwiQt3MA89g@ue.ph:

Boris <Boris@invalid.invalid> wrote:

Printer is an HP DeskJet 3755. It uses a tri-color cartridge, and a >>>black cartridge. It's connected to various Windows computers via a >>>Netgear router. Connection is fine.

The black cartridge is empty, as demonstrated by the fact that when >>>printing a 'Test page', all that is printed is the blue printer icon,
and also in blue, the words "Windows Printer Test Page".

When printing any multi-color document, all colors are printed, but >>>nothing black, such as text, appears. OK, it's out of black, but...

If I use the printer's control panel to print out internal reports
such as "Printer Information Page", or "Printer Status Report", which
are in black text, these reports are printed perfectly in black.

How is this possible?

Hmmm...print jobs issued from Windows don't print black, but print
jobs issued internally from the printer's control panel do print
black.

I downloaded and ran HP's Print and Scan Doctor for Windows. It said
it corrected a printer issue (it didn't identify the issue), and then >>>went on to check ink and printing quality, such as alignment and
cleaning printheads. The result was that colors were fine, alignment
was fine, but it didn't print out any black patterns, saying that the >>>black cartridge was empty.

So, HP's own diagnostic verified black ink was empty.

But where does the black ink come from to print the internal reports, >>>perfectly?

Any ideas?

If the black cartridge is empty then the only way that the printer can
print black is to use the colour cartridges. That is probably what is
happening. The printer is probably designed to combine the colours to
print black for internal reports.

Tony, you may have been correct. I finally got around to getting a new >black cartridge (the printer is 3 hours away from where I normally
reside, thus the long time to reply). Once installed, the printers is >working beautifully. It prints black (and all colors) perfectly.
Thanks for the reply.

You are most welcome.
--- Synchronet 3.21d-Linux NewsLink 1.2