Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
Windows 7 Ultimate SP1 x64[]
Thunderbird 52.9.1
Broadband Internet via Spectrum (cable, not WiFi)
* Main E-Mail (Sunset.net, a unit of Great Basin Internet([]
* Spectrum (E-mail)
The two E-mail accounts are POP3/STMP with no IMAP.
Except for the Spectrum account, all of them seem okay. Usually,
attempting to send an E-mail message via the Spectrum account results in
an error popup that says:
Sending of the message failed.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
These are intermittant problems. Sometimes, messages do go out and are received. However, these problems occur more often than not.
I have no such problems with E-mail messages through Main E-mail, RSS messages through Blogs & News Feeds, or newsgroup messages through
Eternal September. I can also readily browse the Web via SeaMonkey and Firefox. I have a clock synchronization application on my PC that has
no problem querying atomic clocks world-wide via the Internet. I use
VLC to listen to music streaming via the Internet. I quickly connect to Sunset.net's Web server via an FTP application (My personal Web site is
quite large). Etc, etc.
Is anyone else having problems sending or receiving E-mail messages with Spectrum accounts?
Followup To: alt.windows7.general
-- David E. Ross <http://www.rossde.com> NO, not everyone has a smart
phone. My wife and I have "dumb cell phones" and a land-line. Neither of
us can handle QR codes, reply to text messages, or have any kind of phone-based Internet connections. We can send and receive photos only
through our desktop PCs.
Am 07.06.26 um 08:06 schrieb David E. Ross:
Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
That is very old.
Probably you will have issues with current encryption standards.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
Use telnet/ncat with the port and test connectivity.
telnet mail.twc.com <port>
There needs to be a message that the connection has been established.
On 2026/6/7 8:17:42, Marco Moock wrote:
Am 07.06.26 um 08:06 schrieb David E. Ross:
Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
That is very old.
Probably you will have issues with current encryption standards.
That wouldn't explain why his connections (in _and_ out) _do_ sometimes
work; if there was an encryption problem, then presumably they would
_never_ work.
On 2026/6/7 7:6:52, David E. Ross wrote:
Windows 7 Ultimate SP1 x64[]
Thunderbird 52.9.1
Broadband Internet via Spectrum (cable, not WiFi)
* Main E-Mail (Sunset.net, a unit of Great Basin Internet([]
* Spectrum (E-mail)
The two E-mail accounts are POP3/STMP with no IMAP.
Except for the Spectrum account, all of them seem okay. Usually,
attempting to send an E-mail message via the Spectrum account results in
an error popup that says:
Sending of the message failed.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
So it's the same server for incoming (POP) and outgoing (SMTP).
These are intermittant problems. Sometimes, messages do go out and are
received. However, these problems occur more often than not.
_Sounds_ like Spectrum's email server(s?) are overloaded/unreliable.
Have you asked them - especially as they're your ISP too - about it?
(Raising a ticket or whatever means they use.)
What happens if you ping them/it? (Run, cmd, type "ping mail.twc.com".)
Followup To: alt.windows7.general
Why take out the Thunderbird 'group? There might be TB-specific matters
to resolve - for example, have you got identical settings (apart from
the server names and login/password, obviously!) for your Sunset and
Spectrum email accounts?
Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
Broadband Internet via Spectrum (cable, not WiFi)
I have four accounts setup on my Thunderbird (plus local folders):
* Main E-Mail (Sunset.net, a unit of Great Basin Internet(
* Spectrum (E-mail)
* Blogs & News Feeds
* Eternal September (newsgroups)
The two E-mail accounts are POP3/STMP with no IMAP.
Except for the Spectrum account, all of them seem okay. Usually,
attempting to send an E-mail message via the Spectrum account results in
an error popup that says:
Sending of the message failed.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
These are intermittant problems. Sometimes, messages do go out and are received. However, these problems occur more often than not.
I have no such problems with E-mail messages through Main E-mail, RSS messages through Blogs & News Feeds, or newsgroup messages through
Eternal September. I can also readily browse the Web via SeaMonkey and Firefox. I have a clock synchronization application on my PC that has
no problem querying atomic clocks world-wide via the Internet. I use
VLC to listen to music streaming via the Internet. I quickly connect to Sunset.net's Web server via an FTP application (My personal Web site is
quite large). Etc, etc.
Is anyone else having problems sending or receiving E-mail messages with Spectrum accounts?
Followup To: alt.windows7.general
Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
Broadband Internet via Spectrum (cable, not WiFi)
I have four accounts setup on my Thunderbird (plus local folders):
* Main E-Mail (Sunset.net, a unit of Great Basin Internet(
* Spectrum (E-mail)
* Blogs & News Feeds
* Eternal September (newsgroups)
The two E-mail accounts are POP3/STMP with no IMAP.
Except for the Spectrum account, all of them seem okay. Usually,
attempting to send an E-mail message via the Spectrum account results in
an error popup that says:
Sending of the message failed.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
These are intermittant problems. Sometimes, messages do go out and are received. However, these problems occur more often than not.
I have no such problems with E-mail messages through Main E-mail, RSS messages through Blogs & News Feeds, or newsgroup messages through
Eternal September. I can also readily browse the Web via SeaMonkey and Firefox. I have a clock synchronization application on my PC that has
no problem querying atomic clocks world-wide via the Internet. I use
VLC to listen to music streaming via the Internet. I quickly connect to Sunset.net's Web server via an FTP application (My personal Web site is
quite large). Etc, etc.
Is anyone else having problems sending or receiving E-mail messages with Spectrum accounts?
Followup To: alt.windows7.general
On 6/7/26 2:06 AM, David E. Ross wrote:
Windows 7 Ultimate SP1 x64Do you have any other mail client that can be setup to Spectrum?
Thunderbird 52.9.1
Broadband Internet via Spectrum (cable, not WiFi)
I have four accounts setup on my Thunderbird (plus local folders):
* Main E-Mail (Sunset.net, a unit of Great Basin Internet(
* Spectrum (E-mail)
* Blogs & News Feeds
* Eternal September (newsgroups)
The two E-mail accounts are POP3/STMP with no IMAP.
Except for the Spectrum account, all of them seem okay. Usually,
attempting to send an E-mail message via the Spectrum account results in
an error popup that says:
Sending of the message failed.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
These are intermittant problems. Sometimes, messages do go out and are
received. However, these problems occur more often than not.
I have no such problems with E-mail messages through Main E-mail, RSS
messages through Blogs & News Feeds, or newsgroup messages through
Eternal September. I can also readily browse the Web via SeaMonkey and
Firefox. I have a clock synchronization application on my PC that has
no problem querying atomic clocks world-wide via the Internet. I use
VLC to listen to music streaming via the Internet. I quickly connect to
Sunset.net's Web server via an FTP application (My personal Web site is
quite large). Etc, etc.
Is anyone else having problems sending or receiving E-mail messages with
Spectrum accounts?
Followup To: alt.windows7.general
Do they have a web mail access?
On 6/7/2026 12:28 AM, J. P. Gilliver wrote:
On 2026/6/7 7:6:52, David E. Ross wrote:
Windows 7 Ultimate SP1 x64[]
Thunderbird 52.9.1
Broadband Internet via Spectrum (cable, not WiFi)
* Main E-Mail (Sunset.net, a unit of Great Basin Internet([]
* Spectrum (E-mail)
The two E-mail accounts are POP3/STMP with no IMAP.
Except for the Spectrum account, all of them seem okay. Usually,
attempting to send an E-mail message via the Spectrum account results in >>> an error popup that says:
Sending of the message failed.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
So it's the same server for incoming (POP) and outgoing (SMTP).
These are intermittant problems. Sometimes, messages do go out and are
received. However, these problems occur more often than not.
_Sounds_ like Spectrum's email server(s?) are overloaded/unreliable.
Have you asked them - especially as they're your ISP too - about it?
(Raising a ticket or whatever means they use.)
Yes, I did raise the issue with Spectrum. Until I retired, I was a
software test engineer for over 30 years. My professional opinion is
that Spectrum's E-mail servers are often overloaded. Spectrum rejected
that opinion.
What happens if you ping them/it? (Run, cmd, type "ping mail.twc.com".)
Even with timeout setting increased to 10 sec, I get "No reply from
target". I suspect Spectrum blocks ping requests.
Am 07.06.26 um 08:06 schrieb David E. Ross:
Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
That is very old.
Probably you will have issues with current encryption standards.
Ubuntu Live DVD. All Ross needs is a spare USB flash drive with at least[]
8 GB of storage and a small Ventoy file to enable the flash drive to
boot up with any ISO file. He will also need to download the Ubuntu ISO
file from the official channel. All the links are here:
Ventoy: https://www.ventoy.net/en/download.html
Ubuntu version 20.04.6: https://www.releases.ubuntu.com/focal/
On 6/7/2026 12:28 AM, J. P. Gilliver wrote:[]
_Sounds_ like Spectrum's email server(s?) are overloaded/unreliable.
Have you asked them - especially as they're your ISP too - about it?
(Raising a ticket or whatever means they use.)
Yes, I did raise the issue with Spectrum. Until I retired, I was a
software test engineer for over 30 years. My professional opinion is
that Spectrum's E-mail servers are often overloaded. Spectrum rejected
that opinion.
What happens if you ping them/it? (Run, cmd, type "ping mail.twc.com".)
Even with timeout setting increased to 10 sec, I get "No reply from
target". I suspect Spectrum blocks ping requests.
[snipped]
Followup To: alt.windows7.general
Why take out the Thunderbird 'group? There might be TB-specific matters
to resolve - for example, have you got identical settings (apart from
the server names and login/password, obviously!) for your Sunset and
Spectrum email accounts?
Yes, the settings for two accounts are the same except for the URIs of
the servers.
I set Followup to alt.windows7.general becasue I still think this is a Spectrum problem that might affect different E-mail clients.
On 2026/6/7 21:44:35, Ventoy User wrote:
[]
Ubuntu Live DVD. All Ross needs is a spare USB flash drive with at least[]
8 GB of storage and a small Ventoy file to enable the flash drive to
boot up with any ISO file. He will also need to download the Ubuntu ISO
file from the official channel. All the links are here:
Ventoy: https://www.ventoy.net/en/download.html
Ubuntu version 20.04.6: https://www.releases.ubuntu.com/focal/
I notice that that post is by "Ventoy User".
I've not heard of Ventoy before; there is another utility whose name
escapes me at the moment (something like Rufus is it?) for making
bootable USBs, that is often mentioned here. Is Ventoy an alternative to that?
Am 07.06.26 um 08:06 schrieb David E. Ross:
Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
That is very old.
Probably you will have issues with current encryption standards.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
Use telnet/ncat with the port and test connectivity.
telnet mail.twc.com <port>
There needs to be a message that the connection has been established.
On 2026/6/7 21:44:35, Ventoy User wrote:
[]
Ubuntu Live DVD. All Ross needs is a spare USB flash drive with at least[]
8 GB of storage and a small Ventoy file to enable the flash drive to
boot up with any ISO file. He will also need to download the Ubuntu ISO
file from the official channel. All the links are here:
Ventoy: https://www.ventoy.net/en/download.html
Ubuntu version 20.04.6: https://www.releases.ubuntu.com/focal/
I notice that that post is by "Ventoy User".
I've not heard of Ventoy before; there is another utility whose name
escapes me at the moment (something like Rufus is it?) for making
bootable USBs, that is often mentioned here. Is Ventoy an alternative to that?
Marco Moock <mm@dorfdsl.de> wrote in news:11035um$gg6j$1@solani.org:
Am 07.06.26 um 08:06 schrieb David E. Ross:
Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
That is very old.
Probably you will have issues with current encryption standards.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
Use telnet/ncat with the port and test connectivity.
telnet mail.twc.com <port>
There needs to be a message that the connection has been established.
Same issue here. Win 7 Pro, Thunderbird
About once a week the connection will fail to send. I keep TBird running continuously. Usually after 6-12 hours the send will become reliable again.
This problem started perhaps about a month ago.
On Sun, 6/7/2026 8:00 PM, J. P. Gilliver wrote:
On 2026/6/7 21:44:35, Ventoy User wrote:
[]
Ubuntu Live DVD. All Ross needs is a spare USB flash drive with at least >>> 8 GB of storage and a small Ventoy file to enable the flash drive to[]
boot up with any ISO file. He will also need to download the Ubuntu ISO
file from the official channel. All the links are here:
Ventoy: https://www.ventoy.net/en/download.html
Ubuntu version 20.04.6: https://www.releases.ubuntu.com/focal/
I notice that that post is by "Ventoy User".
I've not heard of Ventoy before; there is another utility whose name
escapes me at the moment (something like Rufus is it?) for making
bootable USBs, that is often mentioned here. Is Ventoy an alternative to
that?
Ventoy is a mechanism for hosting multiple OS images on
a USB stick, at the same time. You can then select one
and boot it.
Whereas the rufus.ie tool, only places one OS on the stick
at a time.
As a software test engineer, here is how you can test.ccessfully, then the packet-fragmentation issue comes up, with no ICMP
1) Prepare a small email. "Hello World". A one line message.
This will "Send" because the message can be carried in one (sub-sized) packet.
Your total message is less than 1500 bytes (which may include headers).
2) Prepare a long message, several pages of text. One packet will leave the machine
su
protocol (idiots turned it off), then the connection "freezes" and both
ends of the connection wait for the other end to respond. A good email
program eventually times out and reports an error during the "Send" phase.
The email program generally does not understand what happened.
So that is how you do your diagnosis. You will notice short messages
always send, long messages do not send. Give that a try, as part
of problem identification.
On Sun, 6/7/2026 8:00 PM, J. P. Gilliver wrote:
On 2026/6/7 21:44:35, Ventoy User wrote:
[]
Ubuntu Live DVD. All Ross needs is a spare USB flash drive with at least >>> 8 GB of storage and a small Ventoy file to enable the flash drive to[]
boot up with any ISO file. He will also need to download the Ubuntu ISO >>> file from the official channel. All the links are here:
Ventoy: https://www.ventoy.net/en/download.html
Ubuntu version 20.04.6: https://www.releases.ubuntu.com/focal/
I notice that that post is by "Ventoy User".
I've not heard of Ventoy before; there is another utility whose name
escapes me at the moment (something like Rufus is it?) for making
bootable USBs, that is often mentioned here. Is Ventoy an alternative to
that?
Ventoy is a mechanism for hosting multiple OS images on
a USB stick, at the same time. You can then select one
and boot it.
Whereas the rufus.ie tool, only places one OS on the stick
at a time.
On 2026/6/8 4:26:22, Paul wrote:
On Sun, 6/7/2026 8:00 PM, J. P. Gilliver wrote:
On 2026/6/7 21:44:35, Ventoy User wrote:
[]
Ubuntu Live DVD. All Ross needs is a spare USB flash drive with at least >>>> 8 GB of storage and a small Ventoy file to enable the flash drive to[]
boot up with any ISO file. He will also need to download the Ubuntu ISO >>>> file from the official channel. All the links are here:
Ventoy: https://www.ventoy.net/en/download.html
Ubuntu version 20.04.6: https://www.releases.ubuntu.com/focal/
I notice that that post is by "Ventoy User".
I've not heard of Ventoy before; there is another utility whose name
escapes me at the moment (something like Rufus is it?) for making
bootable USBs, that is often mentioned here. Is Ventoy an alternative to >>> that?
Ventoy is a mechanism for hosting multiple OS images on
a USB stick, at the same time. You can then select one
and boot it.
Whereas the rufus.ie tool, only places one OS on the stick
at a time.
Thanks for that. I was just a bit wary of something I hadn't heard of
before, being advocated by someone with its name in their ID - since we
have had in the past posts "recommending" something, by people who turn
out to be promoting it/them for less than honest purposes. Looks like
this one is genuine.
[]
I tried sending a short message from my Spectrum account. The subject
was "test", and the body was "Spectrum". I suppressed the signature
block. Sending this failed.
In the meantime, I sent a test message from my Main E-mail (Sunset.net) account. Almost immediately, I received it in my Spectrum account.
I tried sending a short message from my Spectrum account. The subject
was "test", and the body was "Spectrum". I suppressed the signature
block. Sending this failed.
In the meantime, I sent a test message from my Main E-mail (Sunset.net) account. Almost immediately, I received it in my Spectrum account.
Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
Broadband Internet via Spectrum (cable, not WiFi)
I have four accounts setup on my Thunderbird (plus local folders):
* Main E-Mail (Sunset.net, a unit of Great Basin Internet(
* Spectrum (E-mail)
* Blogs & News Feeds
* Eternal September (newsgroups)
The two E-mail accounts are POP3/STMP with no IMAP.
Except for the Spectrum account, all of them seem okay. Usually,
attempting to send an E-mail message via the Spectrum account results in
an error popup that says:
Sending of the message failed.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
These are intermittant problems. Sometimes, messages do go out and are received. However, these problems occur more often than not.
On 6/6/2026 11:06 PM, David E. Ross wrote:
Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
Broadband Internet via Spectrum (cable, not WiFi)
I have four accounts setup on my Thunderbird (plus local folders):
* Main E-Mail (Sunset.net, a unit of Great Basin Internet(
* Spectrum (E-mail)
* Blogs & News Feeds
* Eternal September (newsgroups)
The two E-mail accounts are POP3/STMP with no IMAP.
Except for the Spectrum account, all of them seem okay. Usually,
attempting to send an E-mail message via the Spectrum account results in
an error popup that says:
Sending of the message failed.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
These are intermittant problems. Sometimes, messages do go out and are
received. However, these problems occur more often than not.
[my own ranting snipped]
Getting no satisfaction from an online chat with two of Spectrum's technicians, I tried a different approach. First, I tested sending
E-mail from my wife's Spectrum account; and it was successful! So I
copied here account settings into mine. All tests of POP3 and STMP on
my own Spectrum account were successful. Unfortunately, that requires unsecure POP3 connections.
I am thinking of contacting all those who communicate with me via my
Spectrum E-mail address to switch to my Sunset.net address.
On 6/6/2026 11:06 PM, David E. Ross wrote:
Windows 7 Ultimate SP1 x64
Thunderbird 52.9.1
Broadband Internet via Spectrum (cable, not WiFi)
I have four accounts setup on my Thunderbird (plus local folders):
* Main E-Mail (Sunset.net, a unit of Great Basin Internet(
* Spectrum (E-mail)
* Blogs & News Feeds
* Eternal September (newsgroups)
The two E-mail accounts are POP3/STMP with no IMAP.
Except for the Spectrum account, all of them seem okay. Usually,
attempting to send an E-mail message via the Spectrum account results in
an error popup that says:
Sending of the message failed.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
These are intermittant problems. Sometimes, messages do go out and are
received. However, these problems occur more often than not.
[my own ranting snipped]
Getting no satisfaction from an online chat with two of Spectrum's technicians, I tried a different approach. First, I tested sending
E-mail from my wife's Spectrum account; and it was successful! So I
copied here account settings into mine. All tests of POP3 and STMP on
my own Spectrum account were successful. Unfortunately, that requires unsecure POP3 connections.
I am thinking of contacting all those who communicate with me via my
Spectrum E-mail address to switch to my Sunset.net address.
On Mon, 6/8/2026 10:49 AM, David E. Ross wrote:
I tried sending a short message from my Spectrum account. The
subject was "test", and the body was "Spectrum". I suppressed the
signature block. Sending this failed.
In the meantime, I sent a test message from my Main E-mail
(Sunset.net) account. Almost immediately, I received it in my
Spectrum account.
OK, on to the next theory :-/
I saw several threads indicating that Spectrum Support has the mail
user test via "WebMail" and if webmail works, they wash their hands
of any other protocols (like using that SMTP server with the strange characteristic).
Whether someone has a botnet testing passwords against the SMTP
server, who knows.
They would not be worthy of the term "IT people", if they could not
prepare a solution scaled for the size of the user population. It's
hard to believe it would be a simple load problem.
The processing of email is rather slow, or at least the behavior ofDaniel70
the setup at work indicated it needs horsepower. We had a hundred
servers to spread the load at work. Any time there was a major
failure, it took that set of equipment 12 to 24 hours to "clear the
queue".
Paul --
Seems to me, the system has worked .... until just recently.
Has the number of subscribers to Spectrum increased soooo drastically
soooo recently to have caused the problem??
On Tue, 6/9/2026 5:03 AM, Daniel70 wrote:
Seems to me, the system has worked .... until just recently.
Has the number of subscribers to Spectrum increased soooo drastically
soooo recently to have caused the problem??
Internet facing equipment is routinely exposed to DDOS attacks.
The news server I am posting to, has had a DDOS attack on a weekend,
which would be carried out by a botnet. You can buy time on botnets
like that, for about $200.
Larger companies also face this. Like Canonical got tested recently,
causing some outages. The suspicion at the time, was that perhaps
the DDOS was hiding an attack on Canonical infrastructure (a break-in).[]
At one point, all the mirrors were disabled. the mirror I would normally
use, had a variety of different status for the day(s) this lasted.
There is nothing "normal" about the Internet any more. Only
the operators can tell you the story, and policy is not to do so.
Paul
Shocking. A provider accepts connections with no TLS in the year 2026 ?
(which TB would tell you about). It could be the TLS negotiation
Devs should be proud, every time they make me think about
writing my own email client :-/ Good work, guys.
So maybe what you need, is two email clients. An email client
that makes the screwy Spectrum happy. An email client
that works with all the others. Then, if you need to
"experiment with Spectrum", there is no need to compromise
the working state of anything else.
Paul
On Mon, 6/8/2026 10:49 AM, David E. Ross wrote:
I tried sending a short message from my Spectrum account. The subject
was "test", and the body was "Spectrum". I suppressed the signature
block. Sending this failed.
In the meantime, I sent a test message from my Main E-mail (Sunset.net)
account. Almost immediately, I received it in my Spectrum account.
OK, on to the next theory :-/
I saw several threads indicating that Spectrum Support has the
mail user test via "WebMail" and if webmail works, they wash their
hands of any other protocols (like using that SMTP server with the
strange characteristic).
Whether someone has a botnet testing passwords against the
SMTP server, who knows.
They would not be worthy of the term "IT people", if they
could not prepare a solution scaled for the size of the user population.
It's hard to believe it would be a simple load problem. The processing
of email is rather slow, or at least the behavior of the setup at
work indicated it needs horsepower. We had a hundred servers
to spread the load at work. Any time there was a major failure,
it took that set of equipment 12 to 24 hours to "clear the queue".
We have the Spectrum problem in our house today.-a The mobile phones work just fine with data off using only the spectrum wifi.-a But Desktop and laptop cannot receive.-a They will send, but you get the error message saying a "copy was not placed in your sent folder due to network or file access errors."-a The mail will then appear on the phones, but not in the desktop or laptop.
On 6/9/2026 8:27 AM, sticks wrote:
We have the Spectrum problem in our house today.-a The mobile phones
work just fine with data off using only the spectrum wifi.-a But
Desktop and laptop cannot receive.-a They will send, but you get the
error message saying a "copy was not placed in your sent folder due to
network or file access errors."-a The mail will then appear on the
phones, but not in the desktop or laptop.
A little correction.-a On my wife's account, she says it's the opposite.
Her phone has no new mail, but they are there on her laptop.-a Strange
Windows 7 Ultimate SP1 x64--
Thunderbird 52.9.1
Broadband Internet via Spectrum (cable, not WiFi)
I have four accounts setup on my Thunderbird (plus local folders):
* Main E-Mail (Sunset.net, a unit of Great Basin Internet(
* Spectrum (E-mail)
* Blogs & News Feeds
* Eternal September (newsgroups)
The two E-mail accounts are POP3/STMP with no IMAP.
Except for the Spectrum account, all of them seem okay. Usually,
attempting to send an E-mail message via the Spectrum account results in
an error popup that says:
Sending of the message failed.
The message could not be sent because the connection to Outgoing
server (SMTP) mail.twc.com timed out. Try again.
Usually, attempting to check for or receiving incoming E-mail messages
from the Spectrum account results in an error popup that says:
Connection to server mail.twc.com timed out.
These are intermittant problems. Sometimes, messages do go out and are received. However, these problems occur more often than not.
I have no such problems with E-mail messages through Main E-mail, RSS messages through Blogs & News Feeds, or newsgroup messages through
Eternal September. I can also readily browse the Web via SeaMonkey and Firefox. I have a clock synchronization application on my PC that has
no problem querying atomic clocks world-wide via the Internet. I use
VLC to listen to music streaming via the Internet. I quickly connect to Sunset.net's Web server via an FTP application (My personal Web site is
quite large). Etc, etc.
Is anyone else having problems sending or receiving E-mail messages with Spectrum accounts?
Followup To: alt.windows7.general
On 6/9/2026 9:10 AM, sticks wrote:
On 6/9/2026 8:27 AM, sticks wrote:
We have the Spectrum problem in our house today.a The mobile phones
work just fine with data off using only the spectrum wifi.a But
Desktop and laptop cannot receive.a They will send, but you get the
error message saying a "copy was not placed in your sent folder due to
network or file access errors."a The mail will then appear on the
phones, but not in the desktop or laptop.
A little correction.a On my wife's account, she says it's the opposite. Her phone has no new mail, but they are there on her laptop.a Strange
I decided to call Spectrum to see if they were aware of any server
issues. Naturally they had me go to webmail and see if that was
working, which it is. So she claimed the problem is a Thunderbird
problem. When I asked her to then explain why my wife using Thunderbird
on the laptop is fine, but her Android phone does not work. Or why my iphone works, but my desktop does not.
I don't know what to think, but since the android doesn't work either I think the Birds can be eliminated as the problem. They are having some
kind of server issues they will not admit.
On Mon, 6/8/2026 12:20 PM, J. P. Gilliver wrote:
On 2026/6/8 4:26:22, Paul wrote:
On Sun, 6/7/2026 8:00 PM, J. P. Gilliver wrote:
On 2026/6/7 21:44:35, Ventoy User wrote:
[]
Ubuntu Live DVD. All Ross needs is a spare USB flash drive with at least[]
8 GB of storage and a small Ventoy file to enable the flash drive to >>>> boot up with any ISO file. He will also need to download the Ubuntu ISO >>>> file from the official channel. All the links are here:
Ventoy: https://www.ventoy.net/en/download.html
Ubuntu version 20.04.6: https://www.releases.ubuntu.com/focal/
I notice that that post is by "Ventoy User".
I've not heard of Ventoy before; there is another utility whose name
escapes me at the moment (something like Rufus is it?) for making
bootable USBs, that is often mentioned here. Is Ventoy an alternative to >>> that?
Ventoy is a mechanism for hosting multiple OS images on
a USB stick, at the same time. You can then select one
and boot it.
Whereas the rufus.ie tool, only places one OS on the stick
at a time.
Thanks for that. I was just a bit wary of something I hadn't heard of before, being advocated by someone with its name in their ID - since we have had in the past posts "recommending" something, by people who turn
out to be promoting it/them for less than honest purposes. Looks like
this one is genuine.
[]
Mike Easter is the Ventoy expert. He has extensive experience
carting OSes around. There are a few others using it, but not
that visibly.
In alt.comp.software.thunderbird sticks <wolverine01@charter.net> wrote:
On 6/9/2026 9:10 AM, sticks wrote:
On 6/9/2026 8:27 AM, sticks wrote:
We have the Spectrum problem in our house today.-a The mobile phones
work just fine with data off using only the spectrum wifi.-a But
Desktop and laptop cannot receive.-a They will send, but you get the
error message saying a "copy was not placed in your sent folder due to >>>> network or file access errors."-a The mail will then appear on the
phones, but not in the desktop or laptop.
A little correction.-a On my wife's account, she says it's the opposite. >>> Her phone has no new mail, but they are there on her laptop.-a Strange
I decided to call Spectrum to see if they were aware of any server
issues. Naturally they had me go to webmail and see if that was
working, which it is. So she claimed the problem is a Thunderbird
problem. When I asked her to then explain why my wife using Thunderbird
on the laptop is fine, but her Android phone does not work. Or why my
iphone works, but my desktop does not.
I don't know what to think, but since the android doesn't work either I
think the Birds can be eliminated as the problem. They are having some
kind of server issues they will not admit.
Maybe https://community.spectrum.net/discussion/179135/is-mobile-charter-nets-imap-e-mail-server-having-problems-right-now is related to yours.
On 6/9/2026 7:02 PM, Ant wrote:
In alt.comp.software.thunderbird sticks <wolverine01@charter.net> wrote:
On 6/9/2026 9:10 AM, sticks wrote:
On 6/9/2026 8:27 AM, sticks wrote:
We have the Spectrum problem in our house today.-a The mobile phones >>>>> work just fine with data off using only the spectrum wifi.-a But
Desktop and laptop cannot receive.-a They will send, but you get the >>>>> error message saying a "copy was not placed in your sent folder due to >>>>> network or file access errors."-a The mail will then appear on the
phones, but not in the desktop or laptop.
A little correction.-a On my wife's account, she says it's the opposite. >>>> Her phone has no new mail, but they are there on her laptop.-a Strange
I decided to call Spectrum to see if they were aware of any server
issues.-a Naturally they had me go to webmail and see if that was
working, which it is.-a So she claimed the problem is a Thunderbird
problem.-a When I asked her to then explain why my wife using Thunderbird >>> on the laptop is fine, but her Android phone does not work.-a Or why my
iphone works, but my desktop does not.
I don't know what to think, but since the android doesn't work either I
think the Birds can be eliminated as the problem.-a They are having some >>> kind of server issues they will not admit.
Maybe https://community.spectrum.net/discussion/179135/is-mobile-charter-nets-imap-e-mail-server-having-problems-right-now is related to yours.
This is exactly the problem I am having.-a Been working all day to get it going.-a The darn community site won't let me register to add my info unfortunately.-a They tell me I have info already and then refuse to use it.-a Go figure.
For me, my iphone works just fine as well as a desktop in my office, but my main computer out in the garage cannot get mail.-a My wife is the opposite.-a Her android phone can't do squat, but her laptop works just fine.-a I have logs now at least showing they are refusing connections for some reason, but I got to the point my head was spinning and kinda quit.-a I'm hoping they admit they are aware of the problem and get it fixed.-a I bookmarked the site and will check back.-a Thank you very much!
On Tue, 6/9/2026 8:49 PM, sticks wrote:
On 6/9/2026 7:02 PM, Ant wrote:
In alt.comp.software.thunderbird sticks <wolverine01@charter.net> wrote: >>>> On 6/9/2026 9:10 AM, sticks wrote:
On 6/9/2026 8:27 AM, sticks wrote:I decided to call Spectrum to see if they were aware of any server
We have the Spectrum problem in our house today.-a The mobile phones >>>>>> work just fine with data off using only the spectrum wifi.-a But
Desktop and laptop cannot receive.-a They will send, but you get the >>>>>> error message saying a "copy was not placed in your sent folder due to >>>>>> network or file access errors."-a The mail will then appear on the >>>>>> phones, but not in the desktop or laptop.
A little correction.-a On my wife's account, she says it's the opposite. >>>>> Her phone has no new mail, but they are there on her laptop.-a Strange >>>
issues.-a Naturally they had me go to webmail and see if that was
working, which it is.-a So she claimed the problem is a Thunderbird
problem.-a When I asked her to then explain why my wife using Thunderbird >>>> on the laptop is fine, but her Android phone does not work.-a Or why my >>>> iphone works, but my desktop does not.
I don't know what to think, but since the android doesn't work either I >>>> think the Birds can be eliminated as the problem.-a They are having some >>>> kind of server issues they will not admit.
Maybe https://community.spectrum.net/discussion/179135/is-mobile-charter-nets-imap-e-mail-server-having-problems-right-now is related to yours.
This is exactly the problem I am having.-a Been working all day to get it going.-a The darn community site won't let me register to add my info unfortunately.-a They tell me I have info already and then refuse to use it.-a Go figure.
For me, my iphone works just fine as well as a desktop in my office, but my main computer out in the garage cannot get mail.-a My wife is the opposite.-a Her android phone can't do squat, but her laptop works just fine.-a I have logs now at least showing they are refusing connections for some reason, but I got to the point my head was spinning and kinda quit.-a I'm hoping they admit they are aware of the problem and get it fixed.-a I bookmarked the site and will check back.-a Thank you very much!
OK, you spectrum people. Try this.
I can't expect this to work here, as I'm outside your ISP.
https://ssl-tools.net/mailservers/mail.twc.com
SSLLabs has tools for checking web browsers (the Mozilla products
have captive sets of certificates that do not come from the OS certificate store).
SSLLabs also has tools for checking a website for https: details
But I also located that they have some sort of mailserver check.
For whatever it is worth.
At one time the ssllabs test took two or three minutes to run,
and were quite comprehensive. But they had to dial that back,
and the schemes don't work quite the same way when testing
now as they used to. But perhaps we'll get a "hint", anyway.
Paul
On 6/9/2026 7:02 PM, Ant wrote:
In alt.comp.software.thunderbird sticks <wolverine01@charter.net> wrote:
On 6/9/2026 9:10 AM, sticks wrote:
On 6/9/2026 8:27 AM, sticks wrote:
We have the Spectrum problem in our house today.a The mobile phones
work just fine with data off using only the spectrum wifi.a But
Desktop and laptop cannot receive.a They will send, but you get the
error message saying a "copy was not placed in your sent folder due to >>>> network or file access errors."a The mail will then appear on the
phones, but not in the desktop or laptop.
A little correction.a On my wife's account, she says it's the opposite. >>> Her phone has no new mail, but they are there on her laptop.a Strange
I decided to call Spectrum to see if they were aware of any server
issues. Naturally they had me go to webmail and see if that was
working, which it is. So she claimed the problem is a Thunderbird
problem. When I asked her to then explain why my wife using Thunderbird >> on the laptop is fine, but her Android phone does not work. Or why my
iphone works, but my desktop does not.
I don't know what to think, but since the android doesn't work either I
think the Birds can be eliminated as the problem. They are having some
kind of server issues they will not admit.
Maybe https://community.spectrum.net/discussion/179135/is-mobile-charter-nets-imap-e-mail-server-having-problems-right-now is related to yours.
This is exactly the problem I am having. Been working all day to get it going. The darn community site won't let me register to add my info unfortunately. They tell me I have info already and then refuse to use
it. Go figure.
For me, my iphone works just fine as well as a desktop in my office, but
my main computer out in the garage cannot get mail. My wife is the opposite. Her android phone can't do squat, but her laptop works just
fine. I have logs now at least showing they are refusing connections
for some reason, but I got to the point my head was spinning and kinda
quit. I'm hoping they admit they are aware of the problem and get it
fixed. I bookmarked the site and will check back. Thank you very much!
On Tue, 6/9/2026 8:49 PM, sticks wrote:
On 6/9/2026 7:02 PM, Ant wrote:
In alt.comp.software.thunderbird sticks <wolverine01@charter.net> wrote: >>> On 6/9/2026 9:10 AM, sticks wrote:
On 6/9/2026 8:27 AM, sticks wrote:
We have the Spectrum problem in our house today.a The mobile phones >>>>> work just fine with data off using only the spectrum wifi.a But
Desktop and laptop cannot receive.a They will send, but you get the >>>>> error message saying a "copy was not placed in your sent folder due to >>>>> network or file access errors."a The mail will then appear on the
phones, but not in the desktop or laptop.
A little correction.a On my wife's account, she says it's the opposite. >>>> Her phone has no new mail, but they are there on her laptop.a Strange
I decided to call Spectrum to see if they were aware of any server
issues.a Naturally they had me go to webmail and see if that was
working, which it is.a So she claimed the problem is a Thunderbird
problem.a When I asked her to then explain why my wife using Thunderbird >>> on the laptop is fine, but her Android phone does not work.a Or why my >>> iphone works, but my desktop does not.
I don't know what to think, but since the android doesn't work either I >>> think the Birds can be eliminated as the problem.a They are having some >>> kind of server issues they will not admit.
Maybe https://community.spectrum.net/discussion/179135/is-mobile-charter-nets-imap-e-mail-server-having-problems-right-now is related to yours.
This is exactly the problem I am having.a Been working all day to get it going.a The darn community site won't let me register to add my info unfortunately.a They tell me I have info already and then refuse to use it.a Go figure.
For me, my iphone works just fine as well as a desktop in my office, but my main computer out in the garage cannot get mail.a My wife is the opposite.a Her android phone can't do squat, but her laptop works just fine.a I have logs now at least showing they are refusing connections for some reason, but I got to the point my head was spinning and kinda quit.a I'm hoping they admit they are aware of the problem and get it fixed.a I bookmarked the site and will check back.a Thank you very much!
OK, you spectrum people. Try this.
I can't expect this to work here, as I'm outside your ISP.
https://ssl-tools.net/mailservers/mail.twc.com
SSLLabs has tools for checking web browsers (the Mozilla products
have captive sets of certificates that do not come from the OS certificate store).
SSLLabs also has tools for checking a website for https: details
But I also located that they have some sort of mailserver check.
For whatever it is worth.
At one time the ssllabs test took two or three minutes to run,
and were quite comprehensive. But they had to dial that back,
and the schemes don't work quite the same way when testing
now as they used to. But perhaps we'll get a "hint", anyway.
It got more people posting in it. I ran into this problem last night. A
mod finally esclated this issue to its engineers. They broke something
on their end so they have to fix it. We'll have to wait! :(
Paul wrote:They're probably busy congratulating themselves for implementing a new
-a-a-a https://ssl-tools.net/mailservers/mail.twc.com
Here's what it said:
"No connection to the mail servers of mobile.charter.net could be established."
sticks wrote:
Paul wrote:They're probably busy congratulating themselves for implementing a new
-a-a-a https://ssl-tools.net/mailservers/mail.twc.com
Here's what it said:
"No connection to the mail servers of mobile.charter.net could be
established."
AI based system that blocks scammers from their email servers, but
haven't yet realised it's keeping some fraction of their users out too ...
Yep.-a Nothing can be done until they fix this issue I guess.-a The Birds auto config does come up with the right stuff, but I tried it manually several times and made no difference.-a Once you're blocked, you're screwed.
| Sysop: | Amessyroom |
|---|---|
| Location: | Fayetteville, NC |
| Users: | 70 |
| Nodes: | 6 (0 / 6) |
| Uptime: | 39:13:50 |
| Calls: | 948 |
| Calls today: | 2 |
| Files: | 1,325 |
| Messages: | 280,644 |