From Newsgroup: alt.windows7.general

Op 6-1-2026 om 23:13 schreef Rink:

Op 6-1-2026 om 22:07 schreef Paul:

On Tue, 1/6/2026 1:24 PM, Rink wrote:

Since about a month (after I updated Firefox),
I have problems with closing Windows 7 when I used Firefox
(now Firefox 115.31.0esr 64bits).
I see a BSOD with a lot of text, mentioning "Bad_Pool_Header",
"Page_Fault_in_nonpage_area", or "System_Service_Exception".

I have no idea what that is and I do not understand what to do.

Workaround is let the PC start again in "Veilige Modus" (Safe Mode)
and as that is finished, just close it down.

Sometimes I get the BSOD when I'm just doing something.
In that case always Firefox is active.

What can I do to repair this?

Rink

When The BSOD appears, does it have a driver name ?

The driver name might begin with "nv" and it is
an NVidia driver problem.

*******

Your problem description suggests:

-a-a-a "disable hardware acceleration setting in Firefox"

Some hardware/driver combinations, may not be the best
for working with Firefox. In such cases when instability
is a side effect, you can try turning acceleration off.
In this example, I have unticked both boxes (unticked top
one first, then second one appears).

-a-a-a Settings : General : Performance
-a-a-a-a-a-a __
-a-a-a-a-a |-a |-a-a Use recommended performance settings
-a-a-a-a-a-a --
-a-a-a-a-a-a-a-a-a-a-a --
-a-a-a-a-a-a-a-a-a-a |-a |-a Use hardware acceleration when available
-a-a-a-a-a-a-a-a-a-a-a --

See if the box stays up a bit more, when FFx is set that way.

We've had some fun with this in the past, when Firefox would
not stay running long enough to use that interface...

-a-a-a Paul

Thanks Paul,

I will try this first.

In Dutch:
Instellingen : Algemeen : Prestaties
-a-a - Aanbevolen prestatie-instellingen gebruiken
-a-a-a-a-a-a-a - Hardwareversnelling gebruiken wanneer beschikbaar

I unticked both boxes and will see if the BSOD is gone.

Rink

It looks like this is the solution for me.
After unticking these two boxes, I haven't seen a BSOD.
Even not while switching off the computer two times.

Rink

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From Newsgroup: alt.windows7.general

Op 7-1-2026 om 2:05 schreef VanguardLH:

Rink <rink.hof.haalditmaarweg@planet.nl> wrote:

Since about a month (after I updated Firefox),
I have problems with closing Windows 7 when I used Firefox
(now Firefox 115.31.0esr 64bits).
I see a BSOD with a lot of text, mentioning "Bad_Pool_Header",
"Page_Fault_in_nonpage_area", or "System_Service_Exception".

I have no idea what that is and I do not understand what to do.

Workaround is let the PC start again in "Veilige Modus" (Safe Mode)
and as that is finished, just close it down.

Sometimes I get the BSOD when I'm just doing something.
In that case always Firefox is active.

What can I do to repair this?

Possibly you got an update to your video drivers. Did you leave Windows
to automatically update drivers? Don't do that. To update drivers, get
them from the hardware manufacturer, not from Microsoft. Disable
automated hardware/driver updates in Windows.

I do not automatically update drivers.
I even did not update Windows7 for about 5 years.
I do not want W10 and certainly not W11.
Thinking about Linux (Mint?) but I have no experience with other OS's.

Disable hardware acceleration in Firefox. That uses the GPU which means Firefox is using the driver to access the video card, and sometimes how Firefox thinks it can do accelerated computation is not what the video
card maker implemented. Hardware/GPU acceleration only some slight
effect then playing online video games inside of Firefox.

Paul gave this advise too on Jan 6th.
It looks like this is the solution. I haven't seen BSOD's after I
unticked those two hardware acceleration boxes.

https://www.youtube.com/watch?v=51MeJd0VVYY https://support.mozilla.org/en-US/kb/performance-settings

If you have a Samsung m.2 NVMe SSD, you might also have installed their Magician program. A feature it present is RAPID mode: a driver they
install that will accelerate the SSD under very rare scenarios, like for benchmarking. Do not use Magician's RAPID driver.

Old fashioned HDD's here.

Thank you, VanguardLH.

Rink
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