• Laptop can connect to FTP server; camcorder can't

    From None@none@none.none to alt.internet.wireless on Mon Jun 17 20:43:13 2024
    From Newsgroup: alt.internet.wireless

    The router is a Netgear D7000 just upgraded to the latest firmware. I recently marked a milestone birthday-don't ask which one-by treating
    myself to a Canon XF605 camcorder. One of the main reasons I popped for
    it is its capability to do things over Wi-Fi like livestream, which I've tested and gotten to work, and, more importantly, transfer clips via FTP.

    So in anticipation of this last I picked up a compact 2TB USB hard drive
    to hook into the router and went to set it up as an FTP server. I
    configured dynamic DNS to allow remote access and it works with my
    laptop both at home and away, but the camcorder won't connect to the
    server for love or money. It just gives up with the useful and
    informative message "Unable to connect to FTP server."

    I've got it narrowed down to an issue with either the router itself or
    the DDNS provider (no-ip.com, which provides the mynetgear.com domain
    Netgear routers use for this purpose). I found a test FTP server online
    that the camcorder CAN connect to, proving that it's not the problem.
    I've reset the router to factory defauts-after which I had to manually
    reenter all my settings wien it refused to load the settings file I
    saved first. And once more, the camera's other Wi-Fi cabalities I've
    tried so far work,

    Am I looking at trashing an otherwise perfectly good router or should I
    maybe go with what I originally thought about doing-picking up a
    Raspberry PI and setting it up as an FTP server instead of relying on
    the router? Or are there any tweaks I'm not seeing in the router's
    settings that will let the camcorder connect?

    Thanks in advance.
    --- Synchronet 3.21d-Linux NewsLink 1.2
  • From Jeff Liebermann@jeffl@cruzio.com to alt.internet.wireless on Tue Jun 18 14:52:17 2024
    From Newsgroup: alt.internet.wireless

    On Mon, 17 Jun 2024 20:43:13 -0500, None <none@none.none> wrote:

    The router is a Netgear D7000 just upgraded to the latest firmware.

    Ugh. DSL router. DSL is too slow for 4K UHD video, which requires
    about 25 Mbits/sec minumum. See chart: <https://www.cable.co.uk/broadband/guides/broadband-streaming/>

    I recently marked a milestone birthday-don't ask which one-by treating >myself to a Canon XF605 camcorder.

    That's a $4000+ camcorder. I'm jealous.

    One of the main reasons I popped for
    it is its capability to do things over Wi-Fi like livestream, which I've >tested and gotten to work, and, more importantly, transfer clips via FTP.

    transfering? Are you talking about uploading your 4K UHD videos to
    something like YouTube? If so, DSL upload as maybe 1 Mbit/sec is so
    slow as to be unusable. Try calculating your transfer time with: <https://www.omnicalculator.com/other/data-transfer>

    So in anticipation of this last I picked up a compact 2TB USB hard drive
    to hook into the router and went to set it up as an FTP server.

    You were doing great by actually specifying the maker and model number
    of your equipment. However, now you're getting what seems to be
    intentionally vague. What maker and model 2TB USB hard drive? SSD,
    NvMO? Does "hard drive" mean a rotating platter? I hope not.

    Incidentally, is this a D7000 (obsolete) or a D7000v2 ?

    I'm not familiar with the Netgear D7000, but my experience similar USB
    3.0 connected devices, plugged into wireless routers, for media
    servers has been dismal. Try running some benchmarks on just file
    transfers to and from the router with 2TB drive connected.

    I
    configured dynamic DNS to allow remote access and it works with my
    laptop both at home and away, but the camcorder won't connect to the
    server for love or money. It just gives up with the useful and
    informative message "Unable to connect to FTP server."

    That's not very helpful. Dive into the web based router setup menus
    for the D7000 and see if you can find the system log. You should find
    a long list of more useful error messages. Assuming is the D7000v2
    see the user manual at: <https://www.downloads.netgear.com/files/GDC/D7000v2/D7000v2_UM_EN.pdf>
    The section on log files start at Pg 170.

    I've got it narrowed down to an issue with either the router itself or
    the DDNS provider (no-ip.com, which provides the mynetgear.com domain >Netgear routers use for this purpose). I found a test FTP server online >that the camcorder CAN connect to, proving that it's not the problem.
    I've reset the router to factory defauts-after which I had to manually >reenter all my settings wien it refused to load the settings file I
    saved first. And once more, the camera's other Wi-Fi cabalities I've
    tried so far work,

    Am I looking at trashing an otherwise perfectly good router or should I >maybe go with what I originally thought about doing-picking up a
    Raspberry PI and setting it up as an FTP server instead of relying on
    the router? Or are there any tweaks I'm not seeing in the router's
    settings that will let the camcorder connect?

    Thanks in advance.

    If the FTP test server works with your new camcorder (I'm still
    jealous), the problem is probably hiding in the D7000 router. My
    guess(tm) is that you didn't setup port forwarding in your D7000 for
    FTP.

    Best to test everything locally, before you deal with the internet. In
    the D7000 manual, see Pg 121 for "Enable FTP access within your
    network". You will be configuring using "ReadyShare".

    After you get local access to your USB connected drive working, go to
    Pg 130 and configure "Setup FTP access through the internet".

    Try to stay within the instructions provided by Netgear.

    Good luck.
    --
    Jeff Liebermann jeffl@cruzio.com
    PO Box 272 http://www.LearnByDestroying.com
    Ben Lomond CA 95005-0272
    Skype: JeffLiebermann AE6KS 831-336-2558
    --- Synchronet 3.21d-Linux NewsLink 1.2
  • From Jonathan L. Parker@jlparker001@SPAMMENOTcharter.net to alt.internet.wireless on Tue Jun 18 21:04:02 2024
    From Newsgroup: alt.internet.wireless

    On 06/18/2024 16:52, Jeff Liebermann wrote:
    On Mon, 17 Jun 2024 20:43:13 -0500, None <none@none.none> wrote:

    The router is a Netgear D7000 just upgraded to the latest firmware.

    Ugh. DSL router. DSL is too slow for 4K UHD video, which requires
    about 25 Mbits/sec minumum. See chart: <https://www.cable.co.uk/broadband/guides/broadband-streaming/>

    I had DSL when I bought it. Got 50MB cable now.

    I recently marked a milestone birthday-don't ask which one-by treating >>myself to a Canon XF605 camcorder.

    That's a $4000+ camcorder. I'm jealous.


    Gotta save up for those milestones. The fact that my venerable Canon
    XL1s finally bit the big one was a factor as well.

    One of the main reasons I popped for
    it is its capability to do things over Wi-Fi like livestream, which I've >>tested and gotten to work, and, more importantly, transfer clips via FTP.

    transfering? Are you talking about uploading your 4K UHD videos to
    something like YouTube? If so, DSL upload as maybe 1 Mbit/sec is so
    slow as to be unusable.

    Or at least it would be if I were still on DSL. Actually though I
    anticipate using the Wi-Fi capability to upload to my FTP server from
    the field. Not much need to do that at home.

    So in anticipation of this last I picked up a compact 2TB USB hard drive >>to hook into the router and went to set it up as an FTP server.

    You were doing great by actually specifying the maker and model number
    of your equipment. However, now you're getting what seems to be intentionally vague. What maker and model 2TB USB hard drive? SSD,
    NvMO? Does "hard drive" mean a rotating platter? I hope not.

    Sorry to disappoint. Seagate spinner. Don't know the exact model but
    it works.

    Incidentally, is this a D7000 (obsolete) or a D7000v2 ?

    The former.

    I've got it narrowed down to an issue with either the router itself or
    the DDNS provider (no-ip.com, which provides the mynetgear.com domain >>Netgear routers use for this purpose). I found a test FTP server online >>that the camcorder CAN connect to, proving that it's not the problem.
    I've reset the router to factory defauts-after which I had to manually >>reenter all my settings wien it refused to load the settings file I
    saved first. And once more, the camera's other Wi-Fi cabalities I've >>tried so far work,

    If the FTP test server works with your new camcorder (I'm still
    jealous), the problem is probably hiding in the D7000 router. My
    guess(tm) is that you didn't setup port forwarding in your D7000 for
    FTP.

    From what I've read port forwarding isn't necessary (and doesn't appear
    to even be possible in the settings) when the router itself acts as the
    FTP server. (I tried forwarding port 21 to the router's IP address; the interface wouldn't let me enter it.) And once again access to the
    server from both the local LAN and the Internet works on my laptop.

    Best to test everything locally, before you deal with the internet. In
    the D7000 manual, see Pg 121 for "Enable FTP access within your
    network". You will be configuring using "ReadyShare".

    Already done and working with the laptop.

    After you get local access to your USB connected drive working, go to
    Pg 130 and configure "Setup FTP access through the internet".

    Again working with the laptop.


    Try to stay within the instructions provided by Netgear.

    Good luck.

    Thanks for trying to help.


    --- Synchronet 3.21d-Linux NewsLink 1.2
  • From Jeff Liebermann@jeffl@cruzio.com to alt.internet.wireless on Thu Jun 20 10:13:25 2024
    From Newsgroup: alt.internet.wireless

    On Tue, 18 Jun 2024 21:04:02 -0500, "Jonathan L. Parker" <jlparker001@SPAMMENOTcharter.net> wrote:

    On 06/18/2024 16:52, Jeff Liebermann wrote:
    On Mon, 17 Jun 2024 20:43:13 -0500, None <none@none.none> wrote:

    The router is a Netgear D7000 just upgraded to the latest firmware.

    Ugh. DSL router. DSL is too slow for 4K UHD video, which requires
    about 25 Mbits/sec minumum. See chart:
    <https://www.cable.co.uk/broadband/guides/broadband-streaming/>

    I had DSL when I bought it. Got 50MB cable now.

    Hint: Use upper case "B" for bytes and lower case "b" for bits.

    The D7000 is an integrated (conglomerated) DSL modem and router in one
    package. There's no direct access to the DSL modem output or the
    router section input. Where are you plugging in the cable modem/router/gateway/whatever?

    My guess is you opted for what Xfinity calls a gateway, where the
    cable modem, router, ethernet switch, phone modem and wi-fi are all in
    one package. If so, the D7000 is superfluous and can be recycled or
    resold.

    Incidentally, I prefer to use a stand alone modem and wi-fi router.
    This way, when I upgrade to greater than 1 Gigabit cable service or
    invest in the latest wi-fi technology, I don't need to buy all new
    hardware.

    I recently marked a milestone birthday-don't ask which one-by treating >>>myself to a Canon XF605 camcorder.

    That's a $4000+ camcorder. I'm jealous.

    Gotta save up for those milestones. The fact that my venerable Canon
    XL1s finally bit the big one was a factor as well.

    I would have fixed the XL1 instead of spending $4,000. I do my own
    repairs:
    <https://www.google.com/search?q=canon+xl1+repair>
    However, I'm 75.5 years old and am having difficulties working with
    today's tiny hardware. I recently had cataract surgery, which was a
    huge help. Or, buy a used XL1 on eBay for $100 to $300: <https://www.ebay.com/sch/i.html?_nkw=canon+xl1+camcorder&_sacat=0&rt=nc&LH_Sold=1&LH_Complete=1>

    You were doing great by actually specifying the maker and model number
    of your equipment. However, now you're getting what seems to be
    intentionally vague. What maker and model 2TB USB hard drive? SSD,
    NvMO? Does "hard drive" mean a rotating platter? I hope not.

    From what I've read port forwarding isn't necessary (and doesn't appear
    to even be possible in the settings) when the router itself acts as the
    FTP server. (I tried forwarding port 21 to the router's IP address; the >interface wouldn't let me enter it.) And once again access to the
    server from both the local LAN and the Internet works on my laptop.

    FTP access to/from your LAN should not require any port forwarding.
    FTP access from the internet, via the inaccessible WAN port, needs to
    be configured with port forwarding.

    Best to test everything locally, before you deal with the internet. In
    the D7000 manual, see Pg 121 for "Enable FTP access within your
    network". You will be configuring using "ReadyShare".

    Already done and working with the laptop.

    Working from your LAN or from the internet?

    After you get local access to your USB connected drive working, go to
    Pg 130 and configure "Setup FTP access through the internet".

    Again working with the laptop.

    Working from your LAN or from the internet?

    Thanks for trying to help.

    Hint: The more detail you provide, the better answer you'll get.
    Changing the details (DSL vs cable) literally overnight does not help.
    --
    Jeff Liebermann jeffl@cruzio.com
    PO Box 272 http://www.LearnByDestroying.com
    Ben Lomond CA 95005-0272
    Skype: JeffLiebermann AE6KS 831-336-2558
    --- Synchronet 3.21d-Linux NewsLink 1.2
  • From Jonathan L. Parker@jlparker001@SPAMMENOTcharter.net to alt.internet.wireless on Thu Jun 20 17:47:18 2024
    From Newsgroup: alt.internet.wireless

    On 06/20/2024 12:13, Jeff Liebermann wrote:
    On Tue, 18 Jun 2024 21:04:02 -0500, "Jonathan L. Parker" <jlparker001@SPAMMENOTcharter.net> wrote:

    On 06/18/2024 16:52, Jeff Liebermann wrote:
    On Mon, 17 Jun 2024 20:43:13 -0500, None <none@none.none> wrote:


    The D7000 is an integrated (conglomerated) DSL modem and router in one package. There's no direct access to the DSL modem output or the
    router section input. Where are you plugging in the cable modem/router/gateway/whatever?

    Into the red port labeled "Internet" on the back of the router. Worked
    like a charm since I got the modem.


    My guess is you opted for what Xfinity calls a gateway, where the
    cable modem, router, ethernet switch, phone modem and wi-fi are all in
    one package. If so, the D7000 is superfluous and can be recycled or
    resold.

    Wrong. They tried to foist that off on me but I didn't let them get
    away with it.


    Incidentally, I prefer to use a stand alone modem and wi-fi router.

    So do I, which is why I went with that when I switched from DSL.


    Gotta save up for those milestones. The fact that my venerable Canon
    XL1s finally bit the big one was a factor as well.

    I would have fixed the XL1 instead of spending $4,000.

    I'd eventually have had to go with Plan B anyway. When was the last
    time you saw a new laptop with Firewire or the ability to add it?
    That's the only way you can transfer video from an XL1s without a digital-to-analog conversion.

    That said, I may see if it anyone can do anything for it sometime.
    Still have a sentimental attachment to it. Got anyone in mind?


    FTP access to/from your LAN should not require any port forwarding.
    FTP access from the internet, via the inaccessible WAN port, needs to
    be configured with port forwarding.

    Again, from what I'm seeing I don't need to do this since the router
    itself is acting as the FTP server. It looks like if I do end up adding
    an external device like a Raspberry PI as a server, I WILL have to
    forward port 21 to it.


    Best to test everything locally, before you deal with the internet. In
    the D7000 manual, see Pg 121 for "Enable FTP access within your
    network". You will be configuring using "ReadyShare".

    Already done and working with the laptop.

    Working from your LAN or from the internet?

    Both.

    After you get local access to your USB connected drive working, go to
    Pg 130 and configure "Setup FTP access through the internet".

    Again working with the laptop.

    Working from your LAN or from the internet?

    Again, both.

    Thanks once more for trying to help.
    --- Synchronet 3.21d-Linux NewsLink 1.2
  • From Jeff Liebermann@jeffl@cruzio.com to alt.internet.wireless on Thu Jun 20 22:15:02 2024
    From Newsgroup: alt.internet.wireless

    On Thu, 20 Jun 2024 17:47:18 -0500, "Jonathan L. Parker" <jlparker001@SPAMMENOTcharter.net> wrote:

    On 06/20/2024 12:13, Jeff Liebermann wrote:
    On Tue, 18 Jun 2024 21:04:02 -0500, "Jonathan L. Parker"
    <jlparker001@SPAMMENOTcharter.net> wrote:

    On 06/18/2024 16:52, Jeff Liebermann wrote:
    On Mon, 17 Jun 2024 20:43:13 -0500, None <none@none.none> wrote:


    The D7000 is an integrated (conglomerated) DSL modem and router in one
    package. There's no direct access to the DSL modem output or the
    router section input. Where are you plugging in the cable
    modem/router/gateway/whatever?

    Into the red port labeled "Internet" on the back of the router. Worked
    like a charm since I got the modem.

    Oops. My apologies. As I mentioned, I'm not familiar with the D7000.
    The D7000 would be the first combination modem/router/wi-fi that I've
    seen which has access to the router input port. <https://www.comms-express.com/assets/images/D7000_Ov.png.pagespeed.ce.Z3DhoVFt6A.png>

    Gotta save up for those milestones. The fact that my venerable Canon >>>XL1s finally bit the big one was a factor as well.

    I would have fixed the XL1 instead of spending $4,000.

    I'd eventually have had to go with Plan B anyway. When was the last
    time you saw a new laptop with Firewire or the ability to add it?
    That's the only way you can transfer video from an XL1s without a >digital-to-analog conversion.

    Firewire 800 (IEEE 1384a) is not very common, but you only need to
    find one: <https://www.google.com/search?q=firewire+to+ethernet+converter&tbm=isch> <https://eoe.works/products/original-apple-thunderbolt-2-male-to-firewire-800-female-adapter-dongle-a1463-used>
    I'll admit that I've never seen one, mostly because I don't do much
    with Apple products.

    That said, I may see if it anyone can do anything for it sometime.
    Still have a sentimental attachment to it. Got anyone in mind?

    Not offhand. I've been retired since Dec 2020 and have not kept up to
    date. These days, finding a repair tech with legacy hardware
    experience (and knows which end of the soldering iron to grab) is
    becoming very difficult. I'll send you an email if I find someone.

    You might try some YouTube XL1 repair videos: <https://www.youtube.com/results?search_query=canon+xl1+repair>
    If you see someone who seems qualified, ask if they want to try fixing
    it for you.

    Best to test everything locally, before you deal with the internet. In >>>> the D7000 manual, see Pg 121 for "Enable FTP access within your
    network". You will be configuring using "ReadyShare".

    Already done and working with the laptop.

    Working from your LAN or from the internet?

    Both.

    Then it should work as expected. I don't have an instant answer, but
    my guess(tm) is that the addition of the red internet port is somehow
    connected with the router section of the D7000 not doing proper port forwarding. At this point, I would run Wireshark on a PC and sniff
    the traffic going in and out of the red internet port to see what it's
    doing. That's probably more work than the D7000 is worth.

    Thanks once more for trying to help.

    I haven't given up yet. Find a different (wireless) router. Nothing
    fancy but just something that will substitute for the D7000. If the replacement router works where the D7000 does not, I think you know
    what to do with the D7000.

    Good luck.
    --
    Jeff Liebermann jeffl@cruzio.com
    PO Box 272 http://www.LearnByDestroying.com
    Ben Lomond CA 95005-0272
    Skype: JeffLiebermann AE6KS 831-336-2558
    --- Synchronet 3.21d-Linux NewsLink 1.2
  • From None@none@none.none to alt.internet.wireless on Fri Nov 15 03:17:15 2024
    From Newsgroup: alt.internet.wireless

    On 06/17/2024 20:43, None wrote:
    The router is (was) a Netgear D7000 just upgraded to the latest firmware.... I
    recently marked a milestone birthday-don't ask which one-by treating
    myself to a Canon XF605 camcorder...(wanting to use) its capability to do things over Wi-Fi like..transfer clips via FTP.

    That was the gist of my original post. For the benefit of anyone else
    running into similar issues, the real culprit has proven to be the
    camcorder's somewhat crippled implementation of networking. I sent it
    back to Canon under the warranty, and they returned it declaring there
    was nothing wrong with it. So I took them at their word and continued
    the fight, which culminated in my discovery of the following
    deficiencies when it comes to the camcorder's networking capabilities.

    It can't connect to a server using SFTP on port 22, meaning that I had
    to set up a straight port 21 FTP server on the Raspberry Pi i ended up
    buying rather than relying on its built-in SSH/SFTP capability (don't
    worry; I set up SSL to give me at least some security). I did go ahead
    and replace the router, though, and bought the Pi after that in itself
    didn't help.

    In addition, the camcorder appears not to be compliant with IPv6. To
    get it to connect to anythng I have to disable that in its settings and
    go with IPv4 only. That and its additional apparent inability to
    connect using 5 GHz Wi-Fi makes me hope Canon has a firmware update in
    the works to ensure that my investment with them continues to pay off as technology continues to evolve-especialy since its user manual indicates
    it SHOULD be able to do all of the above.

    Anyway, the camcorder can do what I bought it to do, even if getting it
    to wasn't as fast or easy as it should have been these days.
    --- Synchronet 3.21d-Linux NewsLink 1.2