From Newsgroup: alt.comp.os.windows-10

I want to uninstall my HP Laserjet Pro M15W, connected wirelessly to my Windows 10 laptop. The printer shows up as installed, but there's no print dialog.

I've tried three methods to uninstall the printer.

1) If I go to Settings>Devices>Printers & Scanners, the HP M15W shows,
"Driver is unavailable". It doesn't show "Manage" or "Open que", but it
does give the option to "Remove device". I select Remove Device, and I'm presented with "Removing device...Remove failed".

2) I've tried uninstalling using Device Manager, which shows uninstalling,
but it still remains in the Printers section of Device Manager.

3) Same thing if I try using Control Panel...Remove failed.

The printer's been working fine until recently. (It's also connected to my wife's Windows 11 laptop, and working fine.)

I want to remove the printer completely from my Windows 10 laptop, and try reinstalling it fresh, but I can't get it to uninstall or remove.

Any ideas?
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From Newsgroup: alt.comp.os.windows-10

On 10/08/2026 02:07, Boris wrote:

I want to uninstall my HP Laserjet Pro M15W, connected wirelessly to my Windows 10 laptop. The printer shows up as installed, but there's no print dialog.

I've tried three methods to uninstall the printer.

1) If I go to Settings>Devices>Printers & Scanners, the HP M15W shows, "Driver is unavailable". It doesn't show "Manage" or "Open que", but it
does give the option to "Remove device". I select Remove Device, and I'm presented with "Removing device...Remove failed".

2) I've tried uninstalling using Device Manager, which shows uninstalling, but it still remains in the Printers section of Device Manager.

3) Same thing if I try using Control Panel...Remove failed.

The printer's been working fine until recently. (It's also connected to my wife's Windows 11 laptop, and working fine.)

I want to remove the printer completely from my Windows 10 laptop, and try reinstalling it fresh, but I can't get it to uninstall or remove.

Any ideas?

Install this driver to see if it works:

<https://ftp.hp.com/pub/softlib/software13/printers/LJ/M15/Basic_Webpack_x64-46.4.2644-LJM14-M17_UWL_Basicx64_Webpack.exe>

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From Newsgroup: alt.comp.os.windows-10

Boris <Boris@invalid.invalid> wrote in news:XnsB4A3B859937DFBorisinvalidinvalid@157.180.91.226:

I want to uninstall my HP Laserjet Pro M15W, connected wirelessly to my Windows 10 laptop. The printer shows up as installed, but there's no
print dialog.

I've tried three methods to uninstall the printer.

1) If I go to Settings>Devices>Printers & Scanners, the HP M15W shows, "Driver is unavailable". It doesn't show "Manage" or "Open que", but it
does give the option to "Remove device". I select Remove Device, and
I'm presented with "Removing device...Remove failed".

2) I've tried uninstalling using Device Manager, which shows
uninstalling, but it still remains in the Printers section of Device
Manager.

3) Same thing if I try using Control Panel...Remove failed.

The printer's been working fine until recently. (It's also connected to
my wife's Windows 11 laptop, and working fine.)

I want to remove the printer completely from my Windows 10 laptop, and
try reinstalling it fresh, but I can't get it to uninstall or remove.

Any ideas?

This is odd.

I was able to set up a WiFi-direct connection to the M15W. I now had two 'connections' to the printer, the original connection, which now showed "Default, not connected", and the new one that showed "Manage", "Open
que", and "Remove device". I selected a document and tried to print, but
no luck...error.

I selected the new printer connection, and "Remove device", hoping
that both connections would be removed, and BOTH connections were removed, including the connection that I could not previously remove. Now that I didn't have any instance of the M15W, I clicked "Add a printer...", and Windows found the M15W and installed it. I printed a test page,and it
worked. I have no idea what went on, and why this worked. Life and
computers are mysterious.
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From Newsgroup: alt.comp.os.windows-10

Update Drivers <invalid@invalid.invalid> wrote in news:115b8tb$2ani2$1@paganini.bofh.team:

On 10/08/2026 02:07, Boris wrote:

I want to uninstall my HP Laserjet Pro M15W, connected wirelessly to my
Windows 10 laptop. The printer shows up as installed, but there's no
print dialog.

I've tried three methods to uninstall the printer.

1) If I go to Settings>Devices>Printers & Scanners, the HP M15W shows,
"Driver is unavailable". It doesn't show "Manage" or "Open que", but
it does give the option to "Remove device". I select Remove Device,
and I'm presented with "Removing device...Remove failed".

2) I've tried uninstalling using Device Manager, which shows
uninstalling, but it still remains in the Printers section of Device
Manager.

3) Same thing if I try using Control Panel...Remove failed.

The printer's been working fine until recently. (It's also connected
to my wife's Windows 11 laptop, and working fine.)

I want to remove the printer completely from my Windows 10 laptop, and
try reinstalling it fresh, but I can't get it to uninstall or remove.

Any ideas?

Install this driver to see if it works:

<https://ftp.hp.com/pub/softlib/software13/printers/LJ/M15/Basic_Webpack_ x64-46.4.2644-LJM14-M17_UWL_Basicx64_Webpack.exe>

Thanks for the reply.

I have the same driver but with all the extras, from Feb. 01, 2021: LJM14-M17_UWL_Full_WebPack_46.2.2636

It's the same one I used to install the M15W on my wife's Windows 11
laptop, and my laptop long ago.

It was still installed (never removed) on my laptop. The driver didn't
seem to be the problem.
--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: alt.comp.os.windows-10

Update Drivers <invalid@invalid.invalid> wrote in news:115b8tb$2ani2$1@paganini.bofh.team:

On 10/08/2026 02:07, Boris wrote:

I want to uninstall my HP Laserjet Pro M15W, connected wirelessly to my
Windows 10 laptop. The printer shows up as installed, but there's no
print dialog.

I've tried three methods to uninstall the printer.

1) If I go to Settings>Devices>Printers & Scanners, the HP M15W shows,
"Driver is unavailable". It doesn't show "Manage" or "Open que", but
it does give the option to "Remove device". I select Remove Device,
and I'm presented with "Removing device...Remove failed".

2) I've tried uninstalling using Device Manager, which shows
uninstalling, but it still remains in the Printers section of Device
Manager.

3) Same thing if I try using Control Panel...Remove failed.

The printer's been working fine until recently. (It's also connected
to my wife's Windows 11 laptop, and working fine.)

I want to remove the printer completely from my Windows 10 laptop, and
try reinstalling it fresh, but I can't get it to uninstall or remove.

Any ideas?

Install this driver to see if it works:

<https://ftp.hp.com/pub/softlib/software13/printers/LJ/M15/Basic_Webpack_ x64-46.4.2644-LJM14-M17_UWL_Basicx64_Webpack.exe>

I'm curious. Where did you get that driver? Did you already have it on
your computer?

It was no longer on the HP support site. Every search there said, "We're sorry. We can't seem to find the page you were looking for".
--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: alt.comp.os.windows-10

On Sun, 8/9/2026 10:50 PM, Boris wrote:

Update Drivers <invalid@invalid.invalid> wrote in news:115b8tb$2ani2$1@paganini.bofh.team:

On 10/08/2026 02:07, Boris wrote:

I want to uninstall my HP Laserjet Pro M15W, connected wirelessly to my
Windows 10 laptop. The printer shows up as installed, but there's no
print dialog.

I've tried three methods to uninstall the printer.

1) If I go to Settings>Devices>Printers & Scanners, the HP M15W shows,
"Driver is unavailable". It doesn't show "Manage" or "Open que", but
it does give the option to "Remove device". I select Remove Device,
and I'm presented with "Removing device...Remove failed".

2) I've tried uninstalling using Device Manager, which shows
uninstalling, but it still remains in the Printers section of Device
Manager.

3) Same thing if I try using Control Panel...Remove failed.

The printer's been working fine until recently. (It's also connected
to my wife's Windows 11 laptop, and working fine.)

I want to remove the printer completely from my Windows 10 laptop, and
try reinstalling it fresh, but I can't get it to uninstall or remove.

Any ideas?

Install this driver to see if it works:

<https://ftp.hp.com/pub/softlib/software13/printers/LJ/M15/Basic_Webpack_
x64-46.4.2644-LJM14-M17_UWL_Basicx64_Webpack.exe>

I'm curious. Where did you get that driver? Did you already have it on
your computer?

It was no longer on the HP support site. Every search there said, "We're sorry. We can't seem to find the page you were looking for".

I ended up on the Irish site I think. I was unable to verify whether the
driver actually applies to your printer.

https://support.hp.com/ie-en/drivers/hp-laserjet-pro-m14-m17-printer-series/16647043

https://ftp.hp.com/pub/softlib/software13/printers/LJ/M15/Full_Webpack-46.4.2644-LJM14-M17_U_Full_Webpack.exe

Name: Full_Webpack-46.4.2644-LJM14-M17_U_Full_Webpack.exe
Size: 117,800,224 bytes (112 MiB)
SHA256: 9FEAE6868BA6584E10BC7228F49FC985F1268D1C398543337C890D464058DC4B

Some things never change at HP. Their drivers... o.O

I don't think I saw an MSI file in there, so that directory likely
"unpacks" in an HP folder under C: somewhere. The Windows Defender
scan said something about 41000 files inside.

This stuff makes a great hobby.

Paul
--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: alt.comp.os.windows-10

In article <XnsB4A3BE81BB7B3Borisinvalidinvalid@157.180.91.226>, Boris@invalid.invalid says...

...I clicked "Add a printer...", and
Windows found the M15W and installed it. I printed a test page,and it >worked. I have no idea what went on, and why this worked. Life and >computers are mysterious.

For future reference Revo Uninstaller (free version is fine) does a
marvellous job of clearing out the rubbish that some applications (most notably major antivirus programs) leave behind after their own
uninstaller has finished. Thousands of files, sometimes! Warmly
recommended.

https://www.revouninstaller.com/revo-uninstaller-free-download/
--
--
Phil, London
--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: alt.comp.os.windows-10

On Sun, 8/9/2026 9:43 PM, Boris wrote:

Boris <Boris@invalid.invalid> wrote in news:XnsB4A3B859937DFBorisinvalidinvalid@157.180.91.226:

I want to uninstall my HP Laserjet Pro M15W, connected wirelessly to my
Windows 10 laptop. The printer shows up as installed, but there's no
print dialog.

I've tried three methods to uninstall the printer.

1) If I go to Settings>Devices>Printers & Scanners, the HP M15W shows,
"Driver is unavailable". It doesn't show "Manage" or "Open que", but it
does give the option to "Remove device". I select Remove Device, and
I'm presented with "Removing device...Remove failed".

2) I've tried uninstalling using Device Manager, which shows
uninstalling, but it still remains in the Printers section of Device
Manager.

3) Same thing if I try using Control Panel...Remove failed.

The printer's been working fine until recently. (It's also connected to
my wife's Windows 11 laptop, and working fine.)

I want to remove the printer completely from my Windows 10 laptop, and
try reinstalling it fresh, but I can't get it to uninstall or remove.

Any ideas?

This is odd.

I was able to set up a WiFi-direct connection to the M15W. I now had two 'connections' to the printer, the original connection, which now showed "Default, not connected", and the new one that showed "Manage", "Open
que", and "Remove device". I selected a document and tried to print, but
no luck...error.

I selected the new printer connection, and "Remove device", hoping
that both connections would be removed, and BOTH connections were removed, including the connection that I could not previously remove. Now that I didn't have any instance of the M15W, I clicked "Add a printer...", and Windows found the M15W and installed it. I printed a test page,and it worked. I have no idea what went on, and why this worked. Life and computers are mysterious.

Well, you know there are TWO paths to printing.

1) Install manufacturer driver having 41000 files in it (according to Windows Defender
when I scanned the download). All these years have passed, and HP didn't even put
an MSI or MSIX in there, it was CAB files, DLLs, and prayer.

2) Install the "generic" driver from catalog.update.microsoft.com . This
has way way fewer than 41000 files.

The difference is, the Manufacturer Driver, supports six-up wallet photos
on custom coated stock (you select the stock from a pulldown menu
of custom coated stock types).

Whereas the Generic Driver does a single stinking print on Letter Paper.
There are no options. Maybe the Generic Driver doesn't even know how
to run the Duplexer, but I exaggerate. Such a driver can be based
on one of the Frameworks Microsoft wrote for printing.

Starting with a clean install on a scratch drive, you can leave
the printer disconnected, then decide whether to install the
HP driver and plug the printer in, and see what options you
are offered for printing. If you were to plug the printer in
too early, maybe some other, more Generic driver would be installed.
I don't own a lot of printers, so I wouldn't know.

Paul
--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: alt.comp.os.windows-10

Philip Herlihy wrote on 8/10/2026 7:57 AM:

In article <XnsB4A3BE81BB7B3Borisinvalidinvalid@157.180.91.226>, Boris@invalid.invalid says...

...I clicked "Add a printer...", and
Windows found the M15W and installed it. I printed a test page,and it
worked. I have no idea what went on, and why this worked. Life and
computers are mysterious.

For future reference Revo Uninstaller (free version is fine) does a marvellous job of clearing out the rubbish that some applications (most notably major antivirus programs) leave behind after their own
uninstaller has finished. Thousands of files, sometimes! Warmly recommended.

https://www.revouninstaller.com/revo-uninstaller-free-download/

Revo is a must have program. I wonder what extra benefits are available
with the paid version.


--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: alt.comp.os.windows-10

On 2026/8/10 13:57:49, Philip Herlihy wrote:

In article <XnsB4A3BE81BB7B3Borisinvalidinvalid@157.180.91.226>, Boris@invalid.invalid says...

...I clicked "Add a printer...", and
Windows found the M15W and installed it. I printed a test page,and it
worked. I have no idea what went on, and why this worked. Life and
computers are mysterious.

For future reference Revo Uninstaller (free version is fine) does a marvellous job of clearing out the rubbish that some applications (most notably major antivirus programs) leave behind after their own
uninstaller has finished. Thousands of files, sometimes! Warmly recommended.

https://www.revouninstaller.com/revo-uninstaller-free-download/

I second your endorsement of Revo. But does it work with drivers, rather
than what are now called "apps"?

(OP has managed to get things working anyway.)
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

A man is not contemptible because he thinks science explains
everything, and a man is not contemptible because he doesn't.
- Howard Jacobson, in Radio Times
2010/1/23-29.
--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: alt.comp.os.windows-10

"J. P. Gilliver" <G6JPG@255soft.uk> wrote in news:115ddhv$3f53o$1@dont- email.me:

On 2026/8/10 13:57:49, Philip Herlihy wrote:

In article <XnsB4A3BE81BB7B3Borisinvalidinvalid@157.180.91.226>,
Boris@invalid.invalid says...

...I clicked "Add a printer...", and
Windows found the M15W and installed it. I printed a test page,and it
worked. I have no idea what went on, and why this worked. Life and
computers are mysterious.

For future reference Revo Uninstaller (free version is fine) does a
marvellous job of clearing out the rubbish that some applications (most
notably major antivirus programs) leave behind after their own
uninstaller has finished. Thousands of files, sometimes! Warmly
recommended.

https://www.revouninstaller.com/revo-uninstaller-free-download/

I second your endorsement of Revo. But does it work with drivers, rather
than what are now called "apps"?

(OP has managed to get things working anyway.)

Yes, I did manage to get the printer uninstalled and then reinstalled. I
did not have to reinstall the printer's driver, as it was never
uninstalled).

I did look at Revo's interface, and the "All Programs" uninstaller listed Browsers, Games, Utilities, and Other Programs. I didn't see anything like Devices listed.

AI Overview provides:
"No, Revo Uninstaller cannot remove physical hardware devices or manage hardware drivers; it is strictly designed to uninstall software programs, Windows apps, and clean up their leftover files or registry entries."
--- Synchronet 3.22a-Linux NewsLink 1.2

From Newsgroup: alt.comp.os.windows-10

Philip Herlihy <nothing@invalid.com> wrote in news:MPG.44e3db288fac41819896c3@news.eternal-september.org:

In article <XnsB4A3BE81BB7B3Borisinvalidinvalid@157.180.91.226>, Boris@invalid.invalid says...

...I clicked "Add a printer...", and
Windows found the M15W and installed it. I printed a test page,and it >>worked. I have no idea what went on, and why this worked. Life and >>computers are mysterious.

For future reference Revo Uninstaller (free version is fine) does a marvellous job of clearing out the rubbish that some applications (most notably major antivirus programs) leave behind after their own
uninstaller has finished. Thousands of files, sometimes! Warmly recommended.

https://www.revouninstaller.com/revo-uninstaller-free-download/

Thanks, I'll take a look.
--- Synchronet 3.22a-Linux NewsLink 1.2