• Re: Complaints Desk

    From Dude@punditster@gmail.com to alt.buddha.short.fat.guy on Tue Aug 11 12:53:20 2026
    From Newsgroup: alt.buddha.short.fat.guy

    On 7/24/2026 7:29 PM, Dude wrote:
    On 7/18/2026 6:39 PM, Dude wrote:
    On 7/12/2026 7:59 PM, Dude wrote:
    On 6/12/2026 4:22 PM, Dude wrote:
    On 6/12/2026 3:01 PM, dart200 wrote:
    On 6/12/26 12:14 PM, Dude wrote:
    On 6/4/2026 2:06 PM, Dude wrote:
    On 1/5/2026 2:38 PM, Dude wrote:
    "So, I'm still upset at having to listen to the annoying drone >>>>>>>> of someone or something running something in the near vicinity >>>>>>>> where I live. I know I'm noise sensitive, but I can't even sleep >>>>>>>> in my own bedroom anymore!

    Not only does it make noise, but it also resonates through my >>>>>>>> whole body. My sister has heard it too. I probably will talk to >>>>>>>> the manager about it. Meanwhile, I'm going to research this
    thing myself, short of selling the house before I go insane." - >>>>>>>> Bubba, Santa Rosa Mobile Village

    Complaint #538 - shoppers beware- Safeway Calistoga Road
    yesterday in broad daylight with witnesses:

    "So, I went yesterday to buy groceries and one of the items was >>>>>>> butter. I got home and realized that it was 34 days expired.

    Played phone tag with the manager Sandra yesterday and today I
    went in and the other manager had no idea what was going on. I
    told him I wanted to go to the butter to make sure that it was
    removed since I told employees the night before that it was
    expired and sure enough the expired butter was still on the shelf. >>>>>>>
    It expired April 29, 2026!

    Employees and managers have passed that butter for the last 35
    days and no one has touched it or checked to make sure that it
    was still good. This is a massive health risk.

    Check your products before buying at this Safeway. They obviously >>>>>>> donrCOt have regulations set to catch things like this. If it was a >>>>>>> couple days expired fine minor error. But werCOre talking 35 days >>>>>>> nobody touched or checked.

    This couldrCOve killed somebody!" - Bob, Santa Rosa, Ca

    The rent is too damn high!" -Jimmy

    that's just capitalism

    Is that your complaint?

    It depends on your taste for butter.

    You would expect better butter service from Safeway!

    Me and Rita get our butter directly from the Farmers Market, from
    cows that we know personally, that are pastured less than one mile
    away, and costs less!

    That's capitalism. I hate that company butter! You call that butter?
    That's not better butter brother! Think about the baby, Nick!

    This complaint just in:

    "IrCOm sick of Aguila Restaurant on North Dutton blasting their music
    and keeping my two year old up. HerCOs so tired herCOs crying now.

    Granted my home is only 500 ft from them but we are a working family
    neighborhood and the floor is vibrating our windows itrCOs so loud!"

    - Carrie, Santa Rosa

    "I am taking a break from being judged and criticized, and having
    people argue with me on ND. There are better ways to spend my time." -
    Karen

    "Safeway on Mendocino Ave sucks. I work with many ex-Safeway employees.
    They don't really say anything good about the company. Long lines and
    the staff are rude and from what I've heard, totally under staffed." - Steve, Santa Rosa, CA

    The whole world is short staffed be kind to those that have showed up.

    "So, I was out running errands today and ended up placing a pickup order
    at the Marlow Road Safeway because the three Safeway locations closer to
    me didnrCOt have everything I needed.

    Before leaving the Kaiser Permanente area on Bicentennial, I used the
    app to let the store know I was on my way. When I arrived, I entered my parking-space numberrCoand waited. And waited some more.

    Eventually, the app recognized that I had been waiting unusually long
    and gave me the option to contact the store. While I was waiting to be connected, I spotted the familiar pickup cart rolling outside with its
    bins. I showed the employee my order code, and we started talking.

    It turned out that this person was the **interim store manager**,
    currently commuting all the way from Clear Lake (if memory serves
    correct) to manage the Marlow Road location.

    That conversation reminded me of something important.

    I frequently see people on Nextdoor complaining about customer service
    at Safeway, Starbucks and other local businesses. Sometimes those
    concerns are completely validrCobut please direct them to someone who
    actually has the authority to address them.

    The barista taking your order did not decide how many employees would be scheduled or hired.

    The grocery employee bringing your order outside did not design the app, determine staffing levels or create corporate policy.

    Frontline employees are usually doing their best to carry out decisions
    made far above their pay graderCooften while working short-staffed and absorbing the frustration of customers all day.

    I donrCOt know the circumstances that led Marlow Road Safeway to need an interim manager from Clear Lake. However, if this transition ultimately improves employee morale, store operations and service to the community, perhaps we can extend the team a little patience while they adjust.

    By all means, hold businesses accountablerCobut take complaints to
    corporate leadership, where the decisions are actually being made.

    Complain upward, not downward." - Heather D., Santa Rosa Junior College
    --- Synchronet 3.22a-Linux NewsLink 1.2
  • From Dude@punditster@gmail.com to alt.buddha.short.fat.guy on Tue Aug 11 13:23:51 2026
    From Newsgroup: alt.buddha.short.fat.guy

    On 8/11/2026 12:53 PM, Dude wrote:
    On 7/24/2026 7:29 PM, Dude wrote:
    On 7/18/2026 6:39 PM, Dude wrote:
    On 7/12/2026 7:59 PM, Dude wrote:
    On 6/12/2026 4:22 PM, Dude wrote:
    On 6/12/2026 3:01 PM, dart200 wrote:
    On 6/12/26 12:14 PM, Dude wrote:
    On 6/4/2026 2:06 PM, Dude wrote:
    On 1/5/2026 2:38 PM, Dude wrote:
    "So, I'm still upset at having to listen to the annoying drone >>>>>>>>> of someone or something running something in the near vicinity >>>>>>>>> where I live. I know I'm noise sensitive, but I can't even
    sleep in my own bedroom anymore!

    Not only does it make noise, but it also resonates through my >>>>>>>>> whole body. My sister has heard it too. I probably will talk to >>>>>>>>> the manager about it. Meanwhile, I'm going to research this >>>>>>>>> thing myself, short of selling the house before I go insane." - >>>>>>>>> Bubba, Santa Rosa Mobile Village

    Complaint #538 - shoppers beware- Safeway Calistoga Road
    yesterday in broad daylight with witnesses:

    "So, I went yesterday to buy groceries and one of the items was >>>>>>>> butter. I got home and realized that it was 34 days expired.

    Played phone tag with the manager Sandra yesterday and today I >>>>>>>> went in and the other manager had no idea what was going on. I >>>>>>>> told him I wanted to go to the butter to make sure that it was >>>>>>>> removed since I told employees the night before that it was
    expired and sure enough the expired butter was still on the shelf. >>>>>>>>
    It expired April 29, 2026!

    Employees and managers have passed that butter for the last 35 >>>>>>>> days and no one has touched it or checked to make sure that it >>>>>>>> was still good. This is a massive health risk.

    Check your products before buying at this Safeway. They
    obviously donrCOt have regulations set to catch things like this. >>>>>>>> If it was a couple days expired fine minor error. But werCOre >>>>>>>> talking 35 days nobody touched or checked.

    This couldrCOve killed somebody!" - Bob, Santa Rosa, Ca

    The rent is too damn high!" -Jimmy

    that's just capitalism

    Is that your complaint?

    It depends on your taste for butter.

    You would expect better butter service from Safeway!

    Me and Rita get our butter directly from the Farmers Market, from
    cows that we know personally, that are pastured less than one mile
    away, and costs less!

    That's capitalism. I hate that company butter! You call that
    butter? That's not better butter brother! Think about the baby, Nick! >>>> -a>
    This complaint just in:

    "IrCOm sick of Aguila Restaurant on North Dutton blasting their music >>>> and keeping my two year old up. HerCOs so tired herCOs crying now.

    Granted my home is only 500 ft from them but we are a working family
    neighborhood and the floor is vibrating our windows itrCOs so loud!"

    - Carrie, Santa Rosa

    "I am taking a break from being judged and criticized, and having
    people argue with me on ND. There are better ways to spend my time."
    - Karen

    "Safeway on Mendocino Ave sucks. I work with many ex-Safeway
    employees. They don't really say anything good about the company. Long
    lines and the staff are rude and from what I've heard, totally under
    staffed." - Steve, Santa Rosa, CA

    The whole world is short staffed be kind to those that have showed up.

    "So, I was out running errands today and ended up placing a pickup order
    at the Marlow Road Safeway because the three Safeway locations closer to
    me didnrCOt have everything I needed.

    Before leaving the Kaiser Permanente area on Bicentennial, I used the
    app to let the store know I was on my way. When I arrived, I entered my parking-space numberrCoand waited. And waited some more.

    Eventually, the app recognized that I had been waiting unusually long
    and gave me the option to contact the store. While I was waiting to be connected, I spotted the familiar pickup cart rolling outside with its
    bins. I showed the employee my order code, and we started talking.

    It turned out that this person was the **interim store manager**,
    currently commuting all the way from Clear Lake (if memory serves
    correct) to manage the Marlow Road location.

    That conversation reminded me of something important.

    I frequently see people on Nextdoor complaining about customer service
    at Safeway, Starbucks and other local businesses. Sometimes those
    concerns are completely validrCobut please direct them to someone who actually has the authority to address them.

    The barista taking your order did not decide how many employees would be scheduled or hired.

    The grocery employee bringing your order outside did not design the app, determine staffing levels or create corporate policy.

    Frontline employees are usually doing their best to carry out decisions
    made far above their pay graderCooften while working short-staffed and absorbing the frustration of customers all day.

    I donrCOt know the circumstances that led Marlow Road Safeway to need an interim manager from Clear Lake. However, if this transition ultimately improves employee morale, store operations and service to the community, perhaps we can extend the team a little patience while they adjust.

    By all means, hold businesses accountablerCobut take complaints to
    corporate leadership, where the decisions are actually being made.

    Complain upward, not downward." - Heather D., Santa Rosa Junior College

    "At eight-thirty this evening we stopped at Safeway to pick up a few
    items. There was a yellow tape between the self-check area & the nearest
    exit door.

    We walked around it, heading for the door, when a young woman told us we couldn't go out that way, that we must use the far door, even though our
    car was just outside.

    If the door was locked, I believe this is a violation of the fire code.
    After we went out the other door, she placed a large riding cart in
    front of the door, and a few minutes later moved the yellow tape to
    block access to the door. We talked with another employee on our way to
    the car; he said she was the manager.

    So why do I still shop at Safeway? I don't regularly, but they had our favorite ice cream & a few other items on sale. I hope everything I
    bought was a loss leader." - Barbara, Bennett Valley Creekside
    --- Synchronet 3.22a-Linux NewsLink 1.2