• Loss of email

    From Marland@gemehabal@btinternet.co.uk to uk.telecom.broadband on Sun Dec 21 15:48:26 2025
    From Newsgroup: uk.telecom.broadband


    My 95 year old Mother who still lives in her own home has for years
    ignored advice to change to a more recognisable broadband provider because
    she just would not accept that after several changes of ownership it was
    no longer the same small local provider she started with over 25 years
    ago.
    Well it has happened the latest owners have issued notice that her
    email account and address is ceasing because the third party provider is closing. Unfortunately due to having to go digital
    my less technical Brother who lives closer than I do allowed her sign a
    new contract back in July
    rather than restart with someone reputable so I expect changing providers
    now would involve a lot
    in cancellation fees/ penalty charges.
    She isnrCOt a great user of email but the odd important contact needs to be maintained.
    Any suggestions, is a G Mail account the answer or is a potential spam pit?
    Though she is mainly savvy there is some mental deterioration setting in
    and unfortunately IrCOm not in a position to pop in regularly due to living
    200 miles away.
    Due to poor signal it has to be a landline provider.

    GH
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Theo@theom+news@chiark.greenend.org.uk to uk.telecom.broadband on Sun Dec 21 16:33:50 2025
    From Newsgroup: uk.telecom.broadband

    Marland <gemehabal@btinternet.co.uk> wrote:

    My 95 year old Mother who still lives in her own home has for years
    ignored advice to change to a more recognisable broadband provider because she just would not accept that after several changes of ownership it was
    no longer the same small local provider she started with over 25 years
    ago.
    Well it has happened the latest owners have issued notice that her
    email account and address is ceasing because the third party provider is closing. Unfortunately due to having to go digital
    my less technical Brother who lives closer than I do allowed her sign a
    new contract back in July
    rather than restart with someone reputable so I expect changing providers
    now would involve a lot
    in cancellation fees/ penalty charges.
    She isnrCOt a great user of email but the odd important contact needs to be maintained.
    Any suggestions, is a G Mail account the answer or is a potential spam pit?
    Though she is mainly savvy there is some mental deterioration setting in
    and unfortunately IrCOm not in a position to pop in regularly due to living 200 miles away.
    Due to poor signal it has to be a landline provider.

    I would guess you want a company who is able to hand-hold her on the phone
    if she has problems, eg if she calls to say 'X email didn't go through' then they can check the log and see what happened. Maybe is willing to do a screen-share to help her out, etc.

    Gmail seems to be the antithesis of this - Google doesn't do customer
    support. There is nobody to phone and if there was they wouldn't be able to
    do anything for you.

    I don't really have any good suggestions (this is not a use case I have experience of), but that seems more like the smaller the outfit the better.

    I've heard RISC OS users (who are 'difficult' users of IT because they
    are using unusual clients which are often behind times, and tend to skew elderly) praise Orpheus Internet for the support (it's more or less a one
    man band, called Richard Brown):

    https://www.orpheusinternet.co.uk/

    but I have no direct experience. I'm not sure if they sell email standalone but you could ask; eg if you agreed to move to their broadband when the
    current contract was up.

    Of course that sounds like the same kind of outfit she was previously with,
    so you still have the risk that Richard goes under a bus. Same goes for similar kinds of small companies.

    There are hosting providers aimed at techies like Mythic Beasts (very good customer support IMX) but I'm not sure whether they would be 'too
    complicated'.

    Theo
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Wade@g4ugm@dave.invalid to uk.telecom.broadband on Sun Dec 21 16:46:19 2025
    From Newsgroup: uk.telecom.broadband

    On 21/12/2025 15:48, Marland wrote:

    My 95 year old Mother who still lives in her own home has for years
    ignored advice to change to a more recognisable broadband provider because she just would not accept that after several changes of ownership it was
    no longer the same small local provider she started with over 25 years
    ago.
    Well it has happened the latest owners have issued notice that her
    email account and address is ceasing because the third party provider is closing. Unfortunately due to having to go digital
    my less technical Brother who lives closer than I do allowed her sign a
    new contract back in July
    rather than restart with someone reputable so I expect changing providers
    now would involve a lot
    in cancellation fees/ penalty charges.
    She isnrCOt a great user of email but the odd important contact needs to be maintained.
    Any suggestions, is a G Mail account the answer or is a potential spam pit?

    Why should GMAIL be any more or less of a spam pit than any other
    provider. E-Mail addresses tend to leak from other we servers, not the ISP.

    Though she is mainly savvy there is some mental deterioration setting in and unfortunately IrCOm not in a position to pop in regularly due to living 200 miles away.

    My wife seems to cope with gmail. A local lady of a similar age whose PC
    I have supported for many years, has few issues with it, accessed via Thunderbird. If she has a PC set her up with AnyDesk so you can do
    remote support.

    Due to poor signal it has to be a landline provider.

    GH

    Dave
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Tim+@timdownieuk@yahoo.co.youkay to uk.telecom.broadband on Sun Dec 21 16:56:54 2025
    From Newsgroup: uk.telecom.broadband

    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Marland <gemehabal@btinternet.co.uk> wrote:

    My 95 year old Mother who still lives in her own home has for years
    ignored advice to change to a more recognisable broadband provider because >> she just would not accept that after several changes of ownership it was
    no longer the same small local provider she started with over 25 years
    ago.
    Well it has happened the latest owners have issued notice that her
    email account and address is ceasing because the third party provider is >> closing. Unfortunately due to having to go digital
    my less technical Brother who lives closer than I do allowed her sign a
    new contract back in July
    rather than restart with someone reputable so I expect changing providers
    now would involve a lot
    in cancellation fees/ penalty charges.
    She isnrCOt a great user of email but the odd important contact needs to be >> maintained.
    Any suggestions, is a G Mail account the answer or is a potential spam pit? >> Though she is mainly savvy there is some mental deterioration setting in
    and unfortunately IrCOm not in a position to pop in regularly due to living >> 200 miles away.
    Due to poor signal it has to be a landline provider.

    I would guess you want a company who is able to hand-hold her on the phone
    if she has problems, eg if she calls to say 'X email didn't go through' then they can check the log and see what happened. Maybe is willing to do a screen-share to help her out, etc.

    Gmail seems to be the antithesis of this - Google doesn't do customer support. There is nobody to phone and if there was they wouldn't be able to do anything for you.

    All probably true, but my gmail account rCLjust worksrCY. Never had an issue with it.

    Tim
    --
    Please don't feed the trolls
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From J. P. Gilliver@G6JPG@255soft.uk to uk.telecom.broadband on Sun Dec 21 17:20:08 2025
    From Newsgroup: uk.telecom.broadband

    On 2025/12/21 15:48:26, Marland wrote:

    []

    Well it has happened the latest owners have issued notice that her
    email account and address is ceasing because the third party provider is closing. Unfortunately due to having to go digital
    my less technical Brother who lives closer than I do allowed her sign a
    new contract back in July
    rather than restart with someone reputable so I expect changing providers
    now would involve a lot
    in cancellation fees/ penalty charges.
    She isnrCOt a great user of email but the odd important contact needs to be maintained.
    Any suggestions, is a G Mail account the answer or is a potential spam pit?
    Though she is mainly savvy there is some mental deterioration setting in
    and unfortunately IrCOm not in a position to pop in regularly due to living 200 miles away.
    Due to poor signal it has to be a landline provider.

    GH

    Well, gmail probably _is_ the way to go.

    She's going to have to suffer a change of email anyway, so the choice is
    either gmail or an alternative. Better to set it up sooner rather than
    later, so she can notify all her contacts of the change in good time to
    make sure they actually do it.

    (FWIW: when I was doing it a few years ago [when Demon emails finally
    ceased], I just drew up a list of my contacts, with a tick column or
    similar for when I was sure they had changed it. I informed them of the
    change, by sending an email saying something like "this is my new
    address - please email it when you've changed your records"; I sent
    these emails from my _old_ address, so I could see which of the replies
    saying "I've changed it" had actually been sent just using a "reply"
    button or similar.)

    The alternatives to gmail: either:

    have her buy a domain, the hosting provider of which will handle emails
    to it - note there are then _two_ annual payments, one to keep the new
    domain registered in her name, the other to keep the handling going
    (which is not the same thing as the registration). Though the provider
    may handle (and thus bill) both at once. (I have krystal handle both of
    these for me [though not on the same date], and they're fine, but I
    think I'm paying more than just email would need.)

    or

    take up with an email-only provider. I don't know how they handle the
    actual setting up of the email; I presume they _can't_ just take it over
    from the existing ISP, as they (the existing ISP) are probably
    discontinuing the registration of the domain. I imagine new customers
    get an email @ the email provider - in other words, no different from
    gmail, unless they provide better customer service. FWIW PlusNet are in
    the process of outsourcing their email provision to Greenly; PN have
    negotiated two years free, then Greenly will charge 15 pounds a year.
    Which isn't a lot if their customer service is any good; I have no idea.

    Basically, ISPs are very much becoming connection-only; they are in the
    process of shedding (most have already done so, and don't offer to new customers)

    rCo news
    rCo email
    rCo webspace

    and in the case of PlusNet, not even 'phones (i. e. they're _not_ doing
    VoIP).
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

    If vegetarians eat vegetables,..beware of humanitarians!
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Theo@theom+news@chiark.greenend.org.uk to uk.telecom.broadband on Sun Dec 21 18:56:21 2025
    From Newsgroup: uk.telecom.broadband

    Tim+ <timdownieuk@yahoo.co.youkay> wrote:
    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Marland <gemehabal@btinternet.co.uk> wrote:

    I would guess you want a company who is able to hand-hold her on the phone if she has problems, eg if she calls to say 'X email didn't go through' then
    they can check the log and see what happened. Maybe is willing to do a screen-share to help her out, etc.

    Gmail seems to be the antithesis of this - Google doesn't do customer support. There is nobody to phone and if there was they wouldn't be able to
    do anything for you.

    All probably true, but my gmail account rCLjust worksrCY. Never had an issue with it.

    I suspect you aren't 95... the service may not be faulty but she may still need somebody to hold her hand, as to how to use her client or any
    difficulties she has with it. Google is not going to do that. That's
    part of what you're paying a provider for.

    Theo
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Java Jive@java@evij.com.invalid to uk.telecom.broadband on Sun Dec 21 19:05:01 2025
    From Newsgroup: uk.telecom.broadband

    On 2025-12-21 17:20, J. P. Gilliver wrote:

    (FWIW: when I was doing it a few years ago [when Demon emails finally ceased], I just drew up a list of my contacts, with a tick column or
    similar for when I was sure they had changed it. I informed them of the change, by sending an email saying something like "this is my new
    address - please email it when you've changed your records"; I sent
    these emails from my_old_ address, so I could see which of the replies saying "I've changed it" had actually been sent just using a "reply"
    button or similar.)

    With me recently the phone number has changed more often than the email address. My way of ensuring people know my latest contact details is to
    print out sticky labels - each containing address, phone, email,
    website home page - one of which I peel off and stick into every
    Christmas card. That way, at least once a year, the family can check
    that they have the correct contact details for me.
    --

    Fake news kills!

    I may be contacted via the contact address given on my website: www.macfh.co.uk

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From J. P. Gilliver@G6JPG@255soft.uk to uk.telecom.broadband on Sun Dec 21 19:22:50 2025
    From Newsgroup: uk.telecom.broadband

    On 2025/12/21 19:5:1, Java Jive wrote:
    On 2025-12-21 17:20, J. P. Gilliver wrote:

    (FWIW: when I was doing it a few years ago [when Demon emails finally
    ceased], I just drew up a list of my contacts, with a tick column or
    similar for when I was sure they had changed it. I informed them of the
    change, by sending an email saying something like "this is my new
    address - please email it when you've changed your records"; I sent
    these emails from my_old_ address, so I could see which of the replies
    saying "I've changed it" had actually been sent just using a "reply"
    button or similar.)

    With me recently the phone number has changed more often than the email address. My way of ensuring people know my latest contact details is to print out sticky labels - each containing address, phone, email,
    website home page - one of which I peel off and stick into every
    Christmas card. That way, at least once a year, the family can check
    that they have the correct contact details for me.

    I found - with a few people - it wasn't just the matter of telling them,
    but of getting them to change their records. Especially electronic ones
    like "address books", which they may not have known _how_ to change
    ("add to address book" is often easier than change address book entry).
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

    How do you make somebody do something harder than it has to be
    just because it's good for them? - "The Real Bev", 2025/8/17
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Davey@davey@example.invalid to uk.telecom.broadband on Sun Dec 21 19:57:27 2025
    From Newsgroup: uk.telecom.broadband

    On 21 Dec 2025 18:56:21 +0000 (GMT)
    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Tim+ <timdownieuk@yahoo.co.youkay> wrote:
    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Marland <gemehabal@btinternet.co.uk> wrote:

    I would guess you want a company who is able to hand-hold her on
    the phone if she has problems, eg if she calls to say 'X email
    didn't go through' then they can check the log and see what
    happened. Maybe is willing to do a screen-share to help her out,
    etc.

    Gmail seems to be the antithesis of this - Google doesn't do
    customer support. There is nobody to phone and if there was they wouldn't be able to do anything for you.

    All probably true, but my gmail account rCLjust worksrCY. Never had an issue with it.

    I suspect you aren't 95... the service may not be faulty but she may
    still need somebody to hold her hand, as to how to use her client or
    any difficulties she has with it. Google is not going to do that.
    That's part of what you're paying a provider for.

    Theo
    One advantage of g-mail is that they hold all the messages you have
    ever sent or received. Great when your PC has a brain-fart and you
    need to rebuild some of your Local Folders.
    --
    Davey.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Tim+@timdownieuk@yahoo.co.youkay to uk.telecom.broadband on Sun Dec 21 20:10:23 2025
    From Newsgroup: uk.telecom.broadband

    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Tim+ <timdownieuk@yahoo.co.youkay> wrote:
    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Marland <gemehabal@btinternet.co.uk> wrote:

    I would guess you want a company who is able to hand-hold her on the phone >>> if she has problems, eg if she calls to say 'X email didn't go through' then
    they can check the log and see what happened. Maybe is willing to do a
    screen-share to help her out, etc.

    Gmail seems to be the antithesis of this - Google doesn't do customer
    support. There is nobody to phone and if there was they wouldn't be able to
    do anything for you.

    All probably true, but my gmail account rCLjust worksrCY. Never had an issue >> with it.

    I suspect you aren't 95... the service may not be faulty but she may still need somebody to hold her hand, as to how to use her client or any difficulties she has with it.

    ThatrCOs the job of rCLnext of kinrCY surely?

    If I canrCOt cope with my email client at 95 I doubt any phone support will
    be helpful. IrCOll need my daughters to sort me out. ;-)

    Tim
    --
    Please don't feed the trolls
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Marland@gemehabal@btinternet.co.uk to uk.telecom.broadband on Sun Dec 21 20:23:02 2025
    From Newsgroup: uk.telecom.broadband

    Marland <gemehabal@btinternet.co.uk> wrote:

    My 95 year old Mother who still lives in her own home has for years
    ignored advice to change to a more recognisable broadband provider because she just would not accept that after several changes of ownership it was
    no longer the same small local provider she started with over 25 years
    ago.
    Well it has happened the latest owners have issued notice that her
    email account and address is ceasing because the third party provider is closing. Unfortunately due to having to go digital
    my less technical Brother who lives closer than I do allowed her sign a
    new contract back in July
    rather than restart with someone reputable so I expect changing providers
    now would involve a lot
    in cancellation fees/ penalty charges.
    She isnrCOt a great user of email but the odd important contact needs to be maintained.
    Any suggestions, is a G Mail account the answer or is a potential spam pit?
    Though she is mainly savvy there is some mental deterioration setting in
    and unfortunately IrCOm not in a position to pop in regularly due to living 200 miles away.
    Due to poor signal it has to be a landline provider.


    Thanks all for the replies, it looks like GMail will suit. Being realistic most of her email contacts have departed so she only needs an email address
    for the odd Amazon or shopping order and I think she will need one to
    retain Facebook and Messenger , the latter being the main method she keeps
    in contact with rellies now.

    GH


    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Graham J@nobody@nowhere.co.uk to uk.telecom.broadband on Sun Dec 21 20:31:03 2025
    From Newsgroup: uk.telecom.broadband

    Marland wrote:

    My 95 year old Mother who still lives in her own home has for years
    ignored advice to change to a more recognisable broadband provider because she just would not accept that after several changes of ownership it was
    no longer the same small local provider she started with over 25 years
    ago.

    [snip]

    Oh dear!

    Probably the most important thing is to set up her system so you can
    have remote control over her computer, at will, without expecting her to
    click any buttons or open any websites. This will overcome the
    impending mental deterioration.

    So:

    == Ideally, ensure that the broadband provider can allocate a static
    public IP address. Zen would be my suggestion. But I understand that
    this might be difficult. If FTTP is available then get that.

    == Configure her router and yours so that you can have a LAN-to-LAN VPN
    to her house. Draytek routers are good for this; but others are
    available. This avoids the need for AnyDesk or TeamViewer or similar,
    and would allow management of other devices on her LAN (security camera, printer, or the like).

    == Configure her router and computer so that you can use Wake-on-LAN.
    That way you can start her computer even if she is unable to do so
    herself. Obviously needs the computer to connect by Ethernet cable to
    the router

    == Install VNC client on your PC, and a VNC server on hers. I have
    found TightVNC from <https://www.tightvnc.com/> good for this. Identify wehther she has a username and password required for login.


    You will now be in a position to manage her computer whenever you need
    to, as well as watching what she does when she needs help.

    GMail exists to harvest the user's data, so if you're happy with that
    then go ahead. You can buy a domain name and rent an email service that
    will handle a good many email accounts. You could do so for yourself,
    and allocate one email address to her; thus for example
    mum@marland.co.uk and son@marland.co.uk for yourself. You should be
    able to find a domain name and email service for under -u100 per year.
    --
    Graham J
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From snipeco.2@snipeco.2@gmail.com (Sn!pe) to uk.telecom.broadband on Sun Dec 21 21:31:15 2025
    From Newsgroup: uk.telecom.broadband

    Marland <gemehabal@btinternet.co.uk> wrote:

    Thanks all for the replies, it looks like GMail will suit. Being realistic most of her email contacts have departed so she only needs an email address for the odd Amazon or shopping order and I think she will need one to
    retain Facebook and Messenger , the latter being the main method she keeps
    in contact with rellies now.


    I have a handful of Gmail accounts for different purposes. I very rarely receive junk to any of them. My recommendation is to use Gmail.
    --
    ^-^. Sn!pe, FIBS, PTB, UPA My pet rock Gordon just is.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Marland@gemehabal@btinternet.co.uk to uk.telecom.broadband on Sun Dec 21 22:16:34 2025
    From Newsgroup: uk.telecom.broadband

    Graham J <nobody@nowhere.co.uk> wrote:
    Marland wrote:

    My 95 year old Mother who still lives in her own home has for years
    ignored advice to change to a more recognisable broadband provider because >> she just would not accept that after several changes of ownership it was
    no longer the same small local provider she started with over 25 years
    ago.

    [snip]

    Oh dear!

    Probably the most important thing is to set up her system so you can
    have remote control over her computer, at will, without expecting her to click any buttons or open any websites. This will overcome the
    impending mental deterioration.

    So:

    == Ideally, ensure that the broadband provider can allocate a static
    public IP address. Zen would be my suggestion. But I understand that
    this might be difficult. If FTTP is available then get that.

    == Configure her router and yours so that you can have a LAN-to-LAN VPN
    to her house. Draytek routers are good for this; but others are
    available. This avoids the need for AnyDesk or TeamViewer or similar,
    and would allow management of other devices on her LAN (security camera, printer, or the like).

    == Configure her router and computer so that you can use Wake-on-LAN.
    That way you can start her computer even if she is unable to do so
    herself. Obviously needs the computer to connect by Ethernet cable to
    the router

    == Install VNC client on your PC, and a VNC server on hers. I have
    found TightVNC from <https://www.tightvnc.com/> good for this. Identify wehther she has a username and password required for login.


    You will now be in a position to manage her computer whenever you need
    to, as well as watching what she does when she needs help.

    GMail exists to harvest the user's data, so if you're happy with that
    then go ahead. You can buy a domain name and rent an email service that will handle a good many email accounts. You could do so for yourself,
    and allocate one email address to her; thus for example
    mum@marland.co.uk and son@marland.co.uk for yourself. You should be
    able to find a domain name and email service for under -u100 per year.



    She hasnrCOt used a PC for some years now, her laptop if I was turn on it on is probably still Windows 7.
    Everything is done on an I-Pad , IrCOll give GMail a go , for around 10 emails a year paying would not be cost effective especially as at the
    moment my own is still available . But if that changes I might have to do something like that.

    GH
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.telecom.broadband on Mon Dec 22 07:37:16 2025
    From Newsgroup: uk.telecom.broadband

    Marland <gemehabal@btinternet.co.uk> wrote:
    Graham J <nobody@nowhere.co.uk> wrote:
    Marland wrote:

    My 95 year old Mother who still lives in her own home has for years
    ignored advice to change to a more recognisable broadband provider because >>> she just would not accept that after several changes of ownership it was >>> no longer the same small local provider she started with over 25 years
    ago.

    [snip]

    Oh dear!

    Probably the most important thing is to set up her system so you can
    have remote control over her computer, at will, without expecting her to
    click any buttons or open any websites. This will overcome the
    impending mental deterioration.

    So:

    == Ideally, ensure that the broadband provider can allocate a static
    public IP address. Zen would be my suggestion. But I understand that
    this might be difficult. If FTTP is available then get that.

    == Configure her router and yours so that you can have a LAN-to-LAN VPN
    to her house. Draytek routers are good for this; but others are
    available. This avoids the need for AnyDesk or TeamViewer or similar,
    and would allow management of other devices on her LAN (security camera,
    printer, or the like).

    == Configure her router and computer so that you can use Wake-on-LAN.
    That way you can start her computer even if she is unable to do so
    herself. Obviously needs the computer to connect by Ethernet cable to
    the router

    == Install VNC client on your PC, and a VNC server on hers. I have
    found TightVNC from <https://www.tightvnc.com/> good for this. Identify
    wehther she has a username and password required for login.


    You will now be in a position to manage her computer whenever you need
    to, as well as watching what she does when she needs help.

    GMail exists to harvest the user's data, so if you're happy with that
    then go ahead. You can buy a domain name and rent an email service that
    will handle a good many email accounts. You could do so for yourself,
    and allocate one email address to her; thus for example
    mum@marland.co.uk and son@marland.co.uk for yourself. You should be
    able to find a domain name and email service for under -u100 per year.



    She hasnrCOt used a PC for some years now, her laptop if I was turn on it on is probably still Windows 7.
    Everything is done on an I-Pad , IrCOll give GMail a go , for around 10 emails a year paying would not be cost effective especially as at the
    moment my own is still available . But if that changes I might have to do something like that.

    GH


    Apple provide free @icloud.com email addresses.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Rance@david@SPAMOFF.invalid to uk.telecom.broadband on Mon Dec 22 07:59:25 2025
    From Newsgroup: uk.telecom.broadband

    On 21/12/2025 19:22, J. P. Gilliver wrote:
    On 2025/12/21 19:5:1, Java Jive wrote:
    On 2025-12-21 17:20, J. P. Gilliver wrote:

    (FWIW: when I was doing it a few years ago [when Demon emails finally
    ceased], I just drew up a list of my contacts, with a tick column or
    similar for when I was sure they had changed it. I informed them of the
    change, by sending an email saying something like "this is my new
    address - please email it when you've changed your records"; I sent
    these emails from my_old_ address, so I could see which of the replies
    saying "I've changed it" had actually been sent just using a "reply"
    button or similar.)

    With me recently the phone number has changed more often than the email
    address. My way of ensuring people know my latest contact details is to
    print out sticky labels - each containing address, phone, email,
    website home page - one of which I peel off and stick into every
    Christmas card. That way, at least once a year, the family can check
    that they have the correct contact details for me.

    I found - with a few people - it wasn't just the matter of telling them,
    but of getting them to change their records. Especially electronic ones
    like "address books", which they may not have known _how_ to change
    ("add to address book" is often easier than change address book entry).

    I agree. I had a Christmas card this year from someone (a nephew) who
    used a postcode that was changed more than thirty years ago! And it took several goes for me to get a daughter to change that postcode.

    David
    --
    David Rance writing from Caversham, Reading, UK


    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Gaines@jgnewsid@outlook.com to uk.telecom.broadband on Mon Dec 22 08:43:34 2025
    From Newsgroup: uk.telecom.broadband

    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P. Gilliver
    wrote:

    I found - with a few people - it wasn't just the matter of telling them,
    but of getting them to change their records. Especially electronic ones
    like "address books", which they may not have known how to change
    ("add to address book" is often easier than change address book entry).

    Is there a "standard" electronic business card, perhaps vcf, that you can
    send to people and by double clicking it it creates an entry in your
    address book?
    --
    Jeff Gaines Dorset UK
    Those are my principles rCo and if you donrCOt like them, well, I have
    others.
    (Groucho Marx)
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Layman@Jeff@invalid.invalid to uk.telecom.broadband on Mon Dec 22 08:56:40 2025
    From Newsgroup: uk.telecom.broadband

    On 22/12/2025 08:43, Jeff Gaines wrote:
    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P. Gilliver wrote:

    I found - with a few people - it wasn't just the matter of telling them,
    but of getting them to change their records. Especially electronic ones
    like "address books", which they may not have known how to change
    ("add to address book" is often easier than change address book entry).

    Is there a "standard" electronic business card, perhaps vcf, that you can send to people and by double clicking it it creates an entry in your
    address book?

    No idea, but I would make the point that double-clicking *anything*
    attached to an email is a bad idea. Always check it for malware first.

    Perhaps that's what you intended, and I haven't seen any malware
    associated with vCards for a few years. And, although unlikely, it could
    be possible make something appear to be a vCard when it isn't.
    --
    Jeff
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Wade@g4ugm@dave.invalid to uk.telecom.broadband on Mon Dec 22 09:20:19 2025
    From Newsgroup: uk.telecom.broadband

    On 22/12/2025 07:37, Tweed wrote:
    Marland <gemehabal@btinternet.co.uk> wrote:
    Graham J <nobody@nowhere.co.uk> wrote:
    Marland wrote:

    My 95 year old Mother who still lives in her own home has for years
    ignored advice to change to a more recognisable broadband provider because >>>> she just would not accept that after several changes of ownership it was >>>> no longer the same small local provider she started with over 25 years >>>> ago.

    [snip]

    Oh dear!

    Probably the most important thing is to set up her system so you can
    have remote control over her computer, at will, without expecting her to >>> click any buttons or open any websites. This will overcome the
    impending mental deterioration.

    So:

    == Ideally, ensure that the broadband provider can allocate a static
    public IP address. Zen would be my suggestion. But I understand that
    this might be difficult. If FTTP is available then get that.

    == Configure her router and yours so that you can have a LAN-to-LAN VPN
    to her house. Draytek routers are good for this; but others are
    available. This avoids the need for AnyDesk or TeamViewer or similar,
    and would allow management of other devices on her LAN (security camera, >>> printer, or the like).

    == Configure her router and computer so that you can use Wake-on-LAN.
    That way you can start her computer even if she is unable to do so
    herself. Obviously needs the computer to connect by Ethernet cable to
    the router

    == Install VNC client on your PC, and a VNC server on hers. I have
    found TightVNC from <https://www.tightvnc.com/> good for this. Identify >>> wehther she has a username and password required for login.


    You will now be in a position to manage her computer whenever you need
    to, as well as watching what she does when she needs help.

    GMail exists to harvest the user's data, so if you're happy with that
    then go ahead. You can buy a domain name and rent an email service that >>> will handle a good many email accounts. You could do so for yourself,
    and allocate one email address to her; thus for example
    mum@marland.co.uk and son@marland.co.uk for yourself. You should be
    able to find a domain name and email service for under -u100 per year.



    She hasnrCOt used a PC for some years now, her laptop if I was turn on it on
    is probably still Windows 7.
    Everything is done on an I-Pad , IrCOll give GMail a go , for around 10
    emails a year paying would not be cost effective especially as at the
    moment my own is still available . But if that changes I might have to do
    something like that.

    GH


    Apple provide free @icloud.com email addresses.


    They do, but they frequently block legitimate e-mails. I look after a
    couple of e-mail lists for local clubs and societies. Always have issues
    with icloud addresses

    Dave
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Mark Carver@mark@invalid.com to uk.telecom.broadband on Mon Dec 22 09:49:05 2025
    From Newsgroup: uk.telecom.broadband

    On 21/12/2025 20:10, Tim+ wrote:

    I suspect you aren't 95... the service may not be faulty but she may still >> need somebody to hold her hand, as to how to use her client or any
    difficulties she has with it.

    ThatrCOs the job of rCLnext of kinrCY surely?

    If I canrCOt cope with my email client at 95 I doubt any phone support will be helpful. IrCOll need my daughters to sort me out. ;-)

    +1

    I set my late mother-in-law with GMail yonks ago. Never had a problem.
    My brother-in-law also 'kept an eye' on it via his phone, and would jump
    in and erase the occasional spam email before she'd even seen it

    Gmail storing everything forever came in very handy for us when sorting
    out her affairs after she'd passed away too...
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Gaines@jgnewsid@outlook.com to uk.telecom.broadband on Mon Dec 22 10:01:28 2025
    From Newsgroup: uk.telecom.broadband

    On 22/12/2025 in message <10ib148$3bcpn$1@dont-email.me> Jeff Layman wrote:

    On 22/12/2025 08:43, Jeff Gaines wrote:
    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P. Gilliver >>wrote:

    I found - with a few people - it wasn't just the matter of telling them, >>>but of getting them to change their records. Especially electronic ones >>>like "address books", which they may not have known how to change
    ("add to address book" is often easier than change address book entry).

    Is there a "standard" electronic business card, perhaps vcf, that you can >>send to people and by double clicking it it creates an entry in your >>address book?

    No idea, but I would make the point that double-clicking anything attached >to an email is a bad idea. Always check it for malware first.

    Perhaps that's what you intended, and I haven't seen any malware
    associated with vCards for a few years. And, although unlikely, it could
    be possible make something appear to be a vCard when it isn't.

    Yes, understood, but if it's from a known contact should be OK,
    --
    Jeff Gaines Dorset UK
    The only thing Flat Earthers fear is sphere itself.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From J. P. Gilliver@G6JPG@255soft.uk to uk.telecom.broadband on Mon Dec 22 11:45:54 2025
    From Newsgroup: uk.telecom.broadband

    On 2025/12/22 10:1:28, Jeff Gaines wrote:
    On 22/12/2025 in message <10ib148$3bcpn$1@dont-email.me> Jeff Layman wrote:

    On 22/12/2025 08:43, Jeff Gaines wrote:
    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P. Gilliver
    wrote:

    I found - with a few people - it wasn't just the matter of telling them, >>>> but of getting them to change their records. Especially electronic ones >>>> like "address books", which they may not have known how to change
    ("add to address book" is often easier than change address book entry). >>>
    Is there a "standard" electronic business card, perhaps vcf, that you can >>> send to people and by double clicking it it creates an entry in your
    address book?

    That will indeed, if you're lucky, create a new entry in the recipient's address book. What it probably _won't_ do, is delete any _existing_ such
    entry. So then, if the person decides to email you, they'll bring you up
    by whatever means they've always used. (Even if you give the new "card"
    what you think is the same "name", you don't know what "name" your
    recipient has stored you under: you may have called yourself "Fred", but
    if the recipient has stored you as "uncle Fred", that will remain.)

    No idea, but I would make the point that double-clicking anything attached >> to an email is a bad idea. Always check it for malware first.

    That too.

    Perhaps that's what you intended, and I haven't seen any malware
    associated with vCards for a few years. And, although unlikely, it could
    be possible make something appear to be a vCard when it isn't.

    I think such malware has certainly existed in the past.


    Yes, understood, but if it's from a known contact should be OK,

    Well ... :-)
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

    interracial marriage was still illegal in 17 states in 1967.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Theo@theom+news@chiark.greenend.org.uk to uk.telecom.broadband on Mon Dec 22 13:21:58 2025
    From Newsgroup: uk.telecom.broadband

    Tim+ <timdownieuk@yahoo.co.youkay> wrote:
    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Tim+ <timdownieuk@yahoo.co.youkay> wrote:
    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Marland <gemehabal@btinternet.co.uk> wrote:

    I would guess you want a company who is able to hand-hold her on the phone
    if she has problems, eg if she calls to say 'X email didn't go through' then
    they can check the log and see what happened. Maybe is willing to do a >>> screen-share to help her out, etc.

    Gmail seems to be the antithesis of this - Google doesn't do customer
    support. There is nobody to phone and if there was they wouldn't be able to
    do anything for you.

    All probably true, but my gmail account rCLjust worksrCY. Never had an issue
    with it.

    I suspect you aren't 95... the service may not be faulty but she may still need somebody to hold her hand, as to how to use her client or any difficulties she has with it.

    ThatrCOs the job of rCLnext of kinrCY surely?

    If I canrCOt cope with my email client at 95 I doubt any phone support will be helpful. IrCOll need my daughters to sort me out. ;-)

    The OP's original post said they were too far away to help.

    It might be a good idea to set up Teamviewer or some other screen sharing
    tool so you can log in remotely, but it doesn't work for everything. In particular, the 'why is my internet not working' problem, as is trying to
    talk people through fixing a broken wifi connection over the phone.
    Anything where Teamviewer isn't connecting and you're back to stone tools.

    Of course, if you're buying just email then there's a limit to what the provider will help with. But if you are getting internet too they should in theory be able to help with some kinds of connectivity problems (not least, 'everything looks ok from our end')

    Theo
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.telecom.broadband on Mon Dec 22 13:26:52 2025
    From Newsgroup: uk.telecom.broadband

    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Tim+ <timdownieuk@yahoo.co.youkay> wrote:
    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Tim+ <timdownieuk@yahoo.co.youkay> wrote:
    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Marland <gemehabal@btinternet.co.uk> wrote:

    I would guess you want a company who is able to hand-hold her on the phone
    if she has problems, eg if she calls to say 'X email didn't go through' then
    they can check the log and see what happened. Maybe is willing to do a >>>>> screen-share to help her out, etc.

    Gmail seems to be the antithesis of this - Google doesn't do customer >>>>> support. There is nobody to phone and if there was they wouldn't be able to
    do anything for you.

    All probably true, but my gmail account rCLjust worksrCY. Never had an issue
    with it.

    I suspect you aren't 95... the service may not be faulty but she may still >>> need somebody to hold her hand, as to how to use her client or any
    difficulties she has with it.

    ThatrCOs the job of rCLnext of kinrCY surely?

    If I canrCOt cope with my email client at 95 I doubt any phone support will >> be helpful. IrCOll need my daughters to sort me out. ;-)

    The OP's original post said they were too far away to help.

    It might be a good idea to set up Teamviewer or some other screen sharing tool so you can log in remotely, but it doesn't work for everything. In particular, the 'why is my internet not working' problem, as is trying to talk people through fixing a broken wifi connection over the phone.
    Anything where Teamviewer isn't connecting and you're back to stone tools.

    Of course, if you're buying just email then there's a limit to what the provider will help with. But if you are getting internet too they should in theory be able to help with some kinds of connectivity problems (not least, 'everything looks ok from our end')

    Theo


    An iPad can be remotely controlled via FaceTime, assuming Apple kit at both ends. I found an iPad for my, now deceased, elderly mother a boon. As the decline increased it was possible to set her FaceTime to auto answer, so
    the only interaction she needed was to pick up and hold the device.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.telecom.broadband on Mon Dec 22 15:44:37 2025
    From Newsgroup: uk.telecom.broadband

    On 21/12/2025 19:05, Java Jive wrote:
    With me recently the phone number has changed more often than the email address.-a My way of ensuring people know my latest contact details is to print out sticky labels-a --a each containing address, phone, email,
    website home page-a --a one of which I peel off and stick into every Christmas card.-a That way, at least once a year, the family can check
    that they have the correct contact details for me.


    It is relatively cheap to get large numbers of business cards printed, I
    did that years ago and not used them up.

    I used to stick one in with things like Christmas cards, more likely to
    be kept than a Christmas card.

    Think I had three variants printed. One with all details but also
    others without mobile phone number or EMail address.

    Some years ago now but when my mother died, we knew she used to exchange Christmas card with several people but we did not know who they were and
    what their addresses were. Took me years to find she had a cousin and
    make contact with her. If I had known earlier then I might have had
    chance to find out who my grandmother was and meet her and my Aunt.









    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.telecom.broadband on Mon Dec 22 15:49:10 2025
    From Newsgroup: uk.telecom.broadband

    On 22/12/2025 07:59, David Rance wrote:
    I agree. I had a Christmas card this year from someone (a nephew) who
    used a postcode that was changed more than thirty years ago! And it took several goes for me to get a daughter to change that postcode.

    David


    Sometimes it can help to make a mistake on their address / postcode so
    if they contact you to correct it then you can suggest they correct
    their record of your address.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Mark Carver@mark@invalid.com to uk.telecom.broadband on Mon Dec 22 16:41:05 2025
    From Newsgroup: uk.telecom.broadband

    On 22/12/2025 13:26, Tweed wrote:


    An iPad can be remotely controlled via FaceTime, assuming Apple kit at both ends. I found an iPad for my, now deceased, elderly mother a boon. As the decline increased it was possible to set her FaceTime to auto answer, so
    the only interaction she needed was to pick up and hold the device.


    Furthermore my Mother-in-Law simply rang (or whatever) Apple Help, and
    some 'young person' far away remoted into her i-pad and just sorted
    things (usually, by showing her what to do)

    I was never involved in any support (despite living only 2.5 miles away)
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From J. P. Gilliver@G6JPG@255soft.uk to uk.telecom.broadband on Mon Dec 22 19:59:23 2025
    From Newsgroup: uk.telecom.broadband

    On 2025/12/22 15:44:37, JMB99 wrote:

    []

    Some years ago now but when my mother died, we knew she used to exchange Christmas card with several people but we did not know who they were and what their addresses were. Took me years to find she had a cousin and
    make contact with her. If I had known earlier then I might have had
    chance to find out who my grandmother was and meet her and my Aunt.

    Even (perhaps especially) if the first person you would ask is getting forgetful, then - if you're in the UK - you can probably do basic genealogy/cousin finding using freebmd.org.uk, unless you have a very
    common name or are a lot younger than I (recent decades are patchy or
    absent). Certainly finding grandmothers, aunts, and the like, isn't that
    hard, usually.








    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

    "If you have ten thousand regulations you destroy all respect for the
    law." - Winston Churchill.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Chris@ithinkiam@gmail.com to uk.telecom.broadband on Sat Dec 27 15:46:10 2025
    From Newsgroup: uk.telecom.broadband

    Marland <gemehabal@btinternet.co.uk> wrote:
    Graham J <nobody@nowhere.co.uk> wrote:
    Marland wrote:

    My 95 year old Mother who still lives in her own home has for years
    ignored advice to change to a more recognisable broadband provider because >>> she just would not accept that after several changes of ownership it was >>> no longer the same small local provider she started with over 25 years
    ago.

    [snip]

    Oh dear!

    Probably the most important thing is to set up her system so you can
    have remote control over her computer, at will, without expecting her to
    click any buttons or open any websites. This will overcome the
    impending mental deterioration.

    So:

    == Ideally, ensure that the broadband provider can allocate a static
    public IP address. Zen would be my suggestion. But I understand that
    this might be difficult. If FTTP is available then get that.

    == Configure her router and yours so that you can have a LAN-to-LAN VPN
    to her house. Draytek routers are good for this; but others are
    available. This avoids the need for AnyDesk or TeamViewer or similar,
    and would allow management of other devices on her LAN (security camera,
    printer, or the like).

    == Configure her router and computer so that you can use Wake-on-LAN.
    That way you can start her computer even if she is unable to do so
    herself. Obviously needs the computer to connect by Ethernet cable to
    the router

    == Install VNC client on your PC, and a VNC server on hers. I have
    found TightVNC from <https://www.tightvnc.com/> good for this. Identify
    wehther she has a username and password required for login.


    You will now be in a position to manage her computer whenever you need
    to, as well as watching what she does when she needs help.

    GMail exists to harvest the user's data, so if you're happy with that
    then go ahead. You can buy a domain name and rent an email service that
    will handle a good many email accounts. You could do so for yourself,
    and allocate one email address to her; thus for example
    mum@marland.co.uk and son@marland.co.uk for yourself. You should be
    able to find a domain name and email service for under -u100 per year.



    She hasnrCOt used a PC for some years now, her laptop if I was turn on it on is probably still Windows 7.
    Everything is done on an I-Pad , IrCOll give GMail a go , for around 10 emails a year paying would not be cost effective especially as at the
    moment my own is still available . But if that changes I might have to do something like that.


    Went with gmail my aged mother as well. Would recommend you definitely set yourself up as her legacy contact and, optionally, set up her gmail account
    on your phone as well.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Chris@ithinkiam@gmail.com to uk.telecom.broadband on Sat Dec 27 16:03:07 2025
    From Newsgroup: uk.telecom.broadband

    Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P. Gilliver wrote:

    I found - with a few people - it wasn't just the matter of telling them,
    but of getting them to change their records. Especially electronic ones
    like "address books", which they may not have known how to change
    ("add to address book" is often easier than change address book entry).

    Is there a "standard" electronic business card, perhaps vcf, that you can send to people and by double clicking it it creates an entry in your
    address book?

    It'll create a second entry for that person/contact. Confusing for the recipient to know which is the correct one.



    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Chris@ithinkiam@gmail.com to uk.telecom.broadband on Sat Dec 27 16:03:08 2025
    From Newsgroup: uk.telecom.broadband

    Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 22/12/2025 in message <10ib148$3bcpn$1@dont-email.me> Jeff Layman wrote:

    On 22/12/2025 08:43, Jeff Gaines wrote:
    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P. Gilliver
    wrote:

    I found - with a few people - it wasn't just the matter of telling them, >>>> but of getting them to change their records. Especially electronic ones >>>> like "address books", which they may not have known how to change
    ("add to address book" is often easier than change address book entry). >>>
    Is there a "standard" electronic business card, perhaps vcf, that you can >>> send to people and by double clicking it it creates an entry in your
    address book?

    No idea, but I would make the point that double-clicking anything attached >> to an email is a bad idea. Always check it for malware first.

    Perhaps that's what you intended, and I haven't seen any malware
    associated with vCards for a few years. And, although unlikely, it could
    be possible make something appear to be a vCard when it isn't.

    Yes, understood, but if it's from a known contact should be OK,

    That's how phishing works. It's best not to trust *any* unsolicited emails.


    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Chris@ithinkiam@gmail.com to uk.telecom.broadband on Sat Dec 27 16:03:10 2025
    From Newsgroup: uk.telecom.broadband

    JMB99 <mb@nospam.net> wrote:
    On 21/12/2025 19:05, Java Jive wrote:
    With me recently the phone number has changed more often than the email
    address.-a My way of ensuring people know my latest contact details is to >> print out sticky labels-a --a each containing address, phone, email,
    website home page-a --a one of which I peel off and stick into every
    Christmas card.-a That way, at least once a year, the family can check
    that they have the correct contact details for me.


    It is relatively cheap to get large numbers of business cards printed, I
    did that years ago and not used them up.

    I used to stick one in with things like Christmas cards, more likely to
    be kept than a Christmas card.

    Think I had three variants printed. One with all details but also
    others without mobile phone number or EMail address.

    Some years ago now but when my mother died, we knew she used to exchange Christmas card with several people but we did not know who they were and what their addresses were. Took me years to find she had a cousin and
    make contact with her. If I had known earlier then I might have had
    chance to find out who my grandmother was and meet her and my Aunt.

    This is the beauty of an analogue address book.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Gaines@jgnewsid@outlook.com to uk.telecom.broadband on Sat Dec 27 21:09:05 2025
    From Newsgroup: uk.telecom.broadband

    On 27/12/2025 in message <10iovvs$3is00$2@dont-email.me> Chris wrote:

    Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 22/12/2025 in message <10ib148$3bcpn$1@dont-email.me> Jeff Layman >>wrote:

    On 22/12/2025 08:43, Jeff Gaines wrote:
    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P. Gilliver >>>>wrote:

    I found - with a few people - it wasn't just the matter of telling >>>>>them,
    but of getting them to change their records. Especially electronic ones >>>>>like "address books", which they may not have known how to change >>>>>("add to address book" is often easier than change address book entry). >>>>
    Is there a "standard" electronic business card, perhaps vcf, that you >>>>can
    send to people and by double clicking it it creates an entry in your >>>>address book?

    No idea, but I would make the point that double-clicking anything >>>attached
    to an email is a bad idea. Always check it for malware first.

    Perhaps that's what you intended, and I haven't seen any malware >>>associated with vCards for a few years. And, although unlikely, it could >>>be possible make something appear to be a vCard when it isn't.

    Yes, understood, but if it's from a known contact should be OK,

    That's how phishing works. It's best not to trust any unsolicited emails.

    Sorry but that is daft, if you can't trust an email from anybody then
    there's no point in having it.
    --
    Jeff Gaines Dorset UK
    Here we go it's getting close, now it's just who wants it most.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Rance@david@SPAMOFF.invalid to uk.telecom.broadband on Sat Dec 27 22:12:25 2025
    From Newsgroup: uk.telecom.broadband

    On 27/12/2025 21:09, Jeff Gaines wrote:
    On 27/12/2025 in message <10iovvs$3is00$2@dont-email.me> Chris wrote:

    Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 22/12/2025 in message <10ib148$3bcpn$1@dont-email.me> Jeff Layman
    wrote:

    On 22/12/2025 08:43, Jeff Gaines wrote:
    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P.
    Gilliver
    wrote:

    I found - with a few people - it wasn't just the matter of telling >>>>>> them,
    but of getting them to change their records. Especially electronic >>>>>> ones
    like "address books", which they may not have known how to change
    ("add to address book" is often easier than change address book
    entry).

    Is there a "standard" electronic business card, perhaps vcf, that
    you can
    send to people and by double clicking it it creates an entry in your >>>>> address book?

    No idea, but I would make the point that double-clicking anything
    attached
    to an email is a bad idea. Always check it for malware first.

    Perhaps that's what you intended, and I haven't seen any malware
    associated with vCards for a few years. And, although unlikely, it
    could
    be possible make something appear to be a vCard when it isn't.

    Yes, understood, but if it's from a known contact should be OK,

    That's how phishing works. It's best not to trust any unsolicited emails.

    Sorry but that is daft, if you can't trust an email from anybody then there's no point in having it.


    No, it isn't daft. Not trusting doesn't mean delete it out of hand. It
    means take extra precautions to ensure that it actually does come from
    whom it purports to come. I have had, even in the last couple of weeks,
    emails supposedly from people I know. Short messages that the persons I
    know could easily have written. A quick examination of the headers
    seemed to indicate that they were genuine. The From address was correct
    and I had to spend quite a time examining the headers before I could
    find anything wrong.

    So if I get a message that I wasn't expecting from one of my contacts,
    then I don't trust it until I've proved the authenticity either way.

    David
    --
    David Rance writing from Caversham, Reading, UK


    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Wade@g4ugm@dave.invalid to uk.telecom.broadband on Sat Dec 27 23:51:53 2025
    From Newsgroup: uk.telecom.broadband

    On 27/12/2025 21:09, Jeff Gaines wrote:
    On 27/12/2025 in message <10iovvs$3is00$2@dont-email.me> Chris wrote:

    Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 22/12/2025 in message <10ib148$3bcpn$1@dont-email.me> Jeff Layman
    wrote:

    On 22/12/2025 08:43, Jeff Gaines wrote:
    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P.
    Gilliver
    wrote:

    I found - with a few people - it wasn't just the matter of telling >>>>>> them,
    but of getting them to change their records. Especially electronic >>>>>> ones
    like "address books", which they may not have known how to change
    ("add to address book" is often easier than change address book
    entry).

    Is there a "standard" electronic business card, perhaps vcf, that
    you can
    send to people and by double clicking it it creates an entry in your >>>>> address book?

    No idea, but I would make the point that double-clicking anything
    attached
    to an email is a bad idea. Always check it for malware first.

    Perhaps that's what you intended, and I haven't seen any malware
    associated with vCards for a few years. And, although unlikely, it
    could
    be possible make something appear to be a vCard when it isn't.

    Yes, understood, but if it's from a known contact should be OK,

    That's how phishing works. It's best not to trust any unsolicited emails.

    Sorry but that is daft, if you can't trust an email from anybody then there's no point in having it.


    The problem is that you can't know who its really from. Well you could possibly could if it was digitally signed, but we generally we don't do
    that.

    Dave
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From J. P. Gilliver@G6JPG@255soft.uk to uk.telecom.broadband on Sun Dec 28 03:05:26 2025
    From Newsgroup: uk.telecom.broadband

    On 2025/12/27 22:12:25, David Rance wrote:
    On 27/12/2025 21:09, Jeff Gaines wrote:
    On 27/12/2025 in message <10iovvs$3is00$2@dont-email.me> Chris wrote:

    Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 22/12/2025 in message <10ib148$3bcpn$1@dont-email.me> Jeff Layman
    wrote:

    On 22/12/2025 08:43, Jeff Gaines wrote:
    []

    Is there a "standard" electronic business card, perhaps vcf, that >>>>>> you can
    send to people and by double clicking it it creates an entry in your >>>>>> address book?

    No idea, but I would make the point that double-clicking anything
    attached
    to an email is a bad idea. Always check it for malware first.

    Perhaps that's what you intended, and I haven't seen any malware
    associated with vCards for a few years. And, although unlikely, it
    could
    be possible make something appear to be a vCard when it isn't.

    Yes, understood, but if it's from a known contact should be OK,

    That's how phishing works. It's best not to trust any unsolicited emails. >>
    Sorry but that is daft, if you can't trust an email from anybody then
    there's no point in having it.


    No, it isn't daft. Not trusting doesn't mean delete it out of hand. It
    means take extra precautions to ensure that it actually does come from
    whom it purports to come. I have had, even in the last couple of weeks, emails supposedly from people I know. Short messages that the persons I
    know could easily have written. A quick examination of the headers
    seemed to indicate that they were genuine. The From address was correct
    and I had to spend quite a time examining the headers before I could
    find anything wrong.

    So if I get a message that I wasn't expecting from one of my contacts,
    then I don't trust it until I've proved the authenticity either way.

    David

    And even if you do trust the sender, clicking on links (and/or running attachments) in emails from them ... they could be genuine emails that
    have been tampered with (added to or altered).

    Remember, we're considering the sort of non-tech-savvy people who we've
    just about trained to follow "don't click on anything in an email, even
    if it's from someone you trust, including me".
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

    I long for the commercialised Christmas of the 1970s. It's got so
    religious now, it's lost its true meaning.
    - Mike [{at}ostic.demon.co.uk], 2003-12-24
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Gaines@jgnewsid@outlook.com to uk.telecom.broadband on Sun Dec 28 08:43:36 2025
    From Newsgroup: uk.telecom.broadband

    On 27/12/2025 in message <10ipreq$3scr7$1@dont-email.me> David Wade wrote:

    On 27/12/2025 21:09, Jeff Gaines wrote:
    On 27/12/2025 in message <10iovvs$3is00$2@dont-email.me> Chris wrote:

    Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 22/12/2025 in message <10ib148$3bcpn$1@dont-email.me> Jeff Layman >>>>wrote:

    On 22/12/2025 08:43, Jeff Gaines wrote:
    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P. >>>>>>Gilliver
    wrote:

    I found - with a few people - it wasn't just the matter of telling >>>>>>>them,
    but of getting them to change their records. Especially electronic >>>>>>>ones
    like "address books", which they may not have known how to change >>>>>>>("add to address book" is often easier than change address book >>>>>>>entry).

    Is there a "standard" electronic business card, perhaps vcf, that you >>>>>>can
    send to people and by double clicking it it creates an entry in your >>>>>>address book?

    No idea, but I would make the point that double-clicking anything >>>>>attached
    to an email is a bad idea. Always check it for malware first.

    Perhaps that's what you intended, and I haven't seen any malware >>>>>associated with vCards for a few years. And, although unlikely, it >>>>>could
    be possible make something appear to be a vCard when it isn't.

    Yes, understood, but if it's from a known contact should be OK,

    That's how phishing works. It's best not to trust any unsolicited emails.

    Sorry but that is daft, if you can't trust an email from anybody then >>there's no point in having it.


    The problem is that you can't know who its really from. Well you could >possibly could if it was digitally signed, but we generally we don't do >that.

    Dave

    My email app (emClient) shows the actual link address of any link in an
    email when I hover over it and I am pretty clear what emails from regular contacts look like.
    --
    Jeff Gaines Dorset UK
    If you ever find something you like buy a lifetime supply because they
    will stop making it
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Chris@ithinkiam@gmail.com to uk.telecom.broadband on Sun Dec 28 09:44:56 2025
    From Newsgroup: uk.telecom.broadband

    Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 27/12/2025 in message <10iovvs$3is00$2@dont-email.me> Chris wrote:

    Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 22/12/2025 in message <10ib148$3bcpn$1@dont-email.me> Jeff Layman
    wrote:

    On 22/12/2025 08:43, Jeff Gaines wrote:
    On 21/12/2025 in message <10i9hea$2svag$3@dont-email.me> J. P. Gilliver >>>>> wrote:

    I found - with a few people - it wasn't just the matter of telling >>>>>> them,
    but of getting them to change their records. Especially electronic ones >>>>>> like "address books", which they may not have known how to change
    ("add to address book" is often easier than change address book entry). >>>>>
    Is there a "standard" electronic business card, perhaps vcf, that you >>>>> can
    send to people and by double clicking it it creates an entry in your >>>>> address book?

    No idea, but I would make the point that double-clicking anything
    attached
    to an email is a bad idea. Always check it for malware first.

    Perhaps that's what you intended, and I haven't seen any malware
    associated with vCards for a few years. And, although unlikely, it could >>>> be possible make something appear to be a vCard when it isn't.

    Yes, understood, but if it's from a known contact should be OK,

    That's how phishing works. It's best not to trust any unsolicited emails.

    Sorry but that is daft, if you can't trust an email from anybody then there's no point in having it.

    The reality is that email is not a trustworthy medium. Over the years I've received many emails purportedly from a known contact which was actually a phishing attempt.

    *Any* email asking you to do an action needs to be treated carefully.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Gaines@jgnewsid@outlook.com to uk.telecom.broadband on Sun Dec 28 10:03:17 2025
    From Newsgroup: uk.telecom.broadband

    On 28/12/2025 in message <10iqu6o$4uqa$1@dont-email.me> Chris wrote:

    Yes, understood, but if it's from a known contact should be OK,

    That's how phishing works. It's best not to trust any unsolicited emails.

    Sorry but that is daft, if you can't trust an email from anybody then >>there's no point in having it.

    The reality is that email is not a trustworthy medium. Over the years I've >received many emails purportedly from a known contact which was actually a >phishing attempt.

    Any email asking you to do an action needs to be treated carefully.

    Yes I know that and have set out my rationale.

    I have never been caught out by a phishing email because to me it it
    pretty obvious when they are dangerous.
    --
    Jeff Gaines Dorset UK
    Roses are #FF0000, violets are #0000FF
    if you can read this, you're a nerd 10.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Marland@gemehabal@btinternet.co.uk to uk.telecom.broadband on Wed Dec 31 00:02:54 2025
    From Newsgroup: uk.telecom.broadband

    Chris <ithinkiam@gmail.com> wrote:
    Marland <gemehabal@btinternet.co.uk> wrote:




    Went with gmail my aged mother as well. Would recommend you definitely set yourself up as her legacy contact and, optionally, set up her gmail account on your phone as well.



    Thanks , that is what I did do in the end.

    GH
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.telecom.broadband on Wed Dec 31 08:34:24 2025
    From Newsgroup: uk.telecom.broadband

    On 22/12/2025 19:59, J. P. Gilliver wrote:
    Even (perhaps especially) if the first person you would ask is getting forgetful, then - if you're in the UK - you can probably do basic genealogy/cousin finding using freebmd.org.uk, unless you have a very
    common name or are a lot younger than I (recent decades are patchy or absent). Certainly finding grandmothers, aunts, and the like, isn't that hard, usually.


    We will never know who it was, though several theories.

    I did eventually find her sister's family (we did not know she had a
    sister) with the help of an appeal on a radio programme, her parents separated around the 1920s (they never married) and then lived in
    different parts of the country.


    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.telecom.broadband on Wed Dec 31 09:28:12 2025
    From Newsgroup: uk.telecom.broadband

    On 28/12/2025 08:43, Jeff Gaines wrote:
    My email app (emClient) shows the actual link address of any link in an email when I hover over it and I am pretty clear what emails from
    regular contacts look like.



    That is a big disadvantage of mobile phones. All the ones that I have
    seen, often make it difficult to see actual EMail addresses. With most
    PCs, you can hover over something to read it or the actual address is displayed.

    Quite often when I get some junk mail, I will leave it until I get home
    and check on the PC before opening it.



    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Java Jive@java@evij.com.invalid to uk.telecom.broadband on Wed Dec 31 09:42:04 2025
    From Newsgroup: uk.telecom.broadband

    On 2025-12-22 15:44, JMB99 wrote:

    Some years ago now but when my mother died, we knew she used to exchange Christmas card with several people but we did not know who they were and what their addresses were.-a Took me years to find she had a cousin and
    make contact with her.-a If I had known earlier then I might have had
    chance to find out who my grandmother was and meet her and my Aunt.

    My mother died around the turn of the millennium. As she wasn't a
    computer or email user, we went through her written address book to
    notify her friends and relatives, and invite the closest ones to her
    funeral.
    --

    Fake news kills!

    I may be contacted via the contact address given on my website: www.macfh.co.uk

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From J. P. Gilliver@G6JPG@255soft.uk to uk.telecom.broadband on Wed Dec 31 11:17:34 2025
    From Newsgroup: uk.telecom.broadband

    On 2025/12/31 8:34:24, JMB99 wrote:
    On 22/12/2025 19:59, J. P. Gilliver wrote:
    Even (perhaps especially) if the first person you would ask is getting
    forgetful, then - if you're in the UK - you can probably do basic
    genealogy/cousin finding using freebmd.org.uk, unless you have a very
    common name or are a lot younger than I (recent decades are patchy or
    absent). Certainly finding grandmothers, aunts, and the like, isn't that
    hard, usually.


    We will never know who it was, though several theories.

    I did eventually find her sister's family (we did not know she had a
    sister) with the help of an appeal on a radio programme, her parents separated around the 1920s (they never married) and then lived in
    different parts of the country.


    DNA may clear that up one day - the price is coming down all the time
    (go for Ancestry, even if they're not the cheapest; they have an offer
    on, though I don't know when it ends).
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

    Does the pope sh*t in the woods? - John Cleese (2017-4-22 or before)
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.telecom.broadband on Wed Dec 31 11:46:34 2025
    From Newsgroup: uk.telecom.broadband

    On 31/12/2025 11:17, J. P. Gilliver wrote:
    DNA may clear that up one day - the price is coming down all the time
    (go for Ancestry, even if they're not the cheapest; they have an offer
    on, though I don't know when it ends).

    I have found a few that way but greatest find was someone in Australia
    whose Grandmother never knew who her father was. I found there is a high probability that it was my Great Grandfather.


    --- Synchronet 3.21a-Linux NewsLink 1.2