• Avanti Delay Repay

    From Scott@newsgroups@gefion.myzen.co.uk to uk.railway on Thu Feb 26 10:29:27 2026
    From Newsgroup: uk.railway

    My recent Delay Repay application has been approved but I see the BACS
    payment takes 5-10 days. My bank can transfer money in 2 hours. What
    is going on?
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Recliner@recliner.usenet@gmail.com to uk.railway on Thu Feb 26 10:34:06 2026
    From Newsgroup: uk.railway

    Scott <newsgroups@gefion.myzen.co.uk> wrote:
    My recent Delay Repay application has been approved but I see the BACS payment takes 5-10 days.

    DoesnrCOt it actually arrive much quicker than that?


    My bank can transfer money in 2 hours. What is going on?

    I think theyrCOre just allowing for slow admin processes.

    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.railway on Thu Feb 26 11:47:30 2026
    From Newsgroup: uk.railway

    Recliner <recliner.usenet@gmail.com> wrote:
    Scott <newsgroups@gefion.myzen.co.uk> wrote:
    My recent Delay Repay application has been approved but I see the BACS
    payment takes 5-10 days.

    DoesnrCOt it actually arrive much quicker than that?


    My bank can transfer money in 2 hours. What is going on?

    I think theyrCOre just allowing for slow admin processes.



    Probably to allow for the possibility of internal manual approval/audit
    before the money goes out.

    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Roland Perry@roland@perry.uk to uk.railway on Thu Feb 26 12:41:41 2026
    From Newsgroup: uk.railway

    In message <10npbsi$1jqms$1@dont-email.me>, at 11:47:30 on Thu, 26 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:
    My recent Delay Repay application has been approved but I see the BACS
    payment takes 5-10 days.

    DoesnrCOt it actually arrive much quicker than that?


    My bank can transfer money in 2 hours. What is going on?

    I think theyrCOre just allowing for slow admin processes.

    Probably to allow for the possibility of internal manual approval/audit >before the money goes out.

    You do that *before* approving the claim, not afterwards.
    --
    Roland Perry
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Roland Perry@roland@perry.uk to uk.railway on Thu Feb 26 12:40:48 2026
    From Newsgroup: uk.railway

    In message <6080qk1j8frfealcc294604ra9k8ir7us0@4ax.com>, at 10:29:27 on
    Thu, 26 Feb 2026, Scott <newsgroups@gefion.myzen.co.uk> remarked:

    My recent Delay Repay application has been approved but I see the BACS >payment takes 5-10 days.

    What's the actual wording? iirc they fail to say whether it's calendar
    days, or working days.

    My bank can transfer money in 2 hours. What
    is going on?

    You have a very slow bank, mine transfers funds instantaneously.
    --
    Roland Perry
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.railway on Thu Feb 26 14:49:10 2026
    From Newsgroup: uk.railway

    Roland Perry <roland@perry.uk> wrote:
    In message <6080qk1j8frfealcc294604ra9k8ir7us0@4ax.com>, at 10:29:27 on
    Thu, 26 Feb 2026, Scott <newsgroups@gefion.myzen.co.uk> remarked:

    My recent Delay Repay application has been approved but I see the BACS
    payment takes 5-10 days.

    What's the actual wording? iirc they fail to say whether it's calendar
    days, or working days.

    My bank can transfer money in 2 hours. What
    is going on?

    You have a very slow bank, mine transfers funds instantaneously.

    Depends on both ends. A transfer from my bank to two different credit cards
    is instant for one, and up to an hour for the other.

    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.railway on Thu Feb 26 14:54:58 2026
    From Newsgroup: uk.railway

    Roland Perry <roland@perry.uk> wrote:
    In message <10npbsi$1jqms$1@dont-email.me>, at 11:47:30 on Thu, 26 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:
    My recent Delay Repay application has been approved but I see the BACS >>>> payment takes 5-10 days.

    DoesnrCOt it actually arrive much quicker than that?


    My bank can transfer money in 2 hours. What is going on?

    I think theyrCOre just allowing for slow admin processes.

    Probably to allow for the possibility of internal manual approval/audit
    before the money goes out.

    You do that *before* approving the claim, not afterwards.

    Not if you are auditing/approving internal processes, including the final payment process. ThererCOs also the possibility of a payment freeze during financial year end.

    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Scott@newsgroups@gefion.myzen.co.uk to uk.railway on Thu Feb 26 14:56:07 2026
    From Newsgroup: uk.railway

    On Thu, 26 Feb 2026 14:49:10 -0000 (UTC), Tweed
    <usenet.tweed@gmail.com> wrote:

    Roland Perry <roland@perry.uk> wrote:
    In message <6080qk1j8frfealcc294604ra9k8ir7us0@4ax.com>, at 10:29:27 on
    Thu, 26 Feb 2026, Scott <newsgroups@gefion.myzen.co.uk> remarked:

    My recent Delay Repay application has been approved but I see the BACS
    payment takes 5-10 days.

    What's the actual wording? iirc they fail to say whether it's calendar
    days, or working days.

    My bank can transfer money in 2 hours. What
    is going on?

    You have a very slow bank, mine transfers funds instantaneously.

    Depends on both ends. A transfer from my bank to two different credit cards >is instant for one, and up to an hour for the other.

    Is FPS available to businesses, or only to personal customers?
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Scott@newsgroups@gefion.myzen.co.uk to uk.railway on Thu Feb 26 14:57:18 2026
    From Newsgroup: uk.railway

    On Thu, 26 Feb 2026 14:49:10 -0000 (UTC), Tweed
    <usenet.tweed@gmail.com> wrote:

    Roland Perry <roland@perry.uk> wrote:
    In message <6080qk1j8frfealcc294604ra9k8ir7us0@4ax.com>, at 10:29:27 on
    Thu, 26 Feb 2026, Scott <newsgroups@gefion.myzen.co.uk> remarked:

    My recent Delay Repay application has been approved but I see the BACS
    payment takes 5-10 days.

    What's the actual wording? iirc they fail to say whether it's calendar
    days, or working days.

    My bank can transfer money in 2 hours. What
    is going on?

    You have a very slow bank, mine transfers funds instantaneously.

    Depends on both ends. A transfer from my bank to two different credit cards >is instant for one, and up to an hour for the other.

    Is FPS available to businesses or just to personal customers?
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Roland Perry@roland@perry.uk to uk.railway on Thu Feb 26 17:42:06 2026
    From Newsgroup: uk.railway

    In message <10npms2$1nmbq$1@dont-email.me>, at 14:54:58 on Thu, 26 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:
    Roland Perry <roland@perry.uk> wrote:
    In message <10npbsi$1jqms$1@dont-email.me>, at 11:47:30 on Thu, 26 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:
    My recent Delay Repay application has been approved but I see the BACS >>>>> payment takes 5-10 days.

    DoesnrCOt it actually arrive much quicker than that?


    My bank can transfer money in 2 hours. What is going on?

    I think theyrCOre just allowing for slow admin processes.

    Probably to allow for the possibility of internal manual approval/audit
    before the money goes out.

    You do that *before* approving the claim, not afterwards.

    Not if you are auditing/approving internal processes, including the final >payment process. ThererCOs also the possibility of a payment freeze during >financial year end.

    Neither is especially relevant. If you send something back to Amazon
    they credit you within minutes of the courier picking it up, or if not
    the next day.
    --
    Roland Perry
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.railway on Thu Feb 26 18:11:54 2026
    From Newsgroup: uk.railway

    Roland Perry <roland@perry.uk> wrote:
    In message <10npms2$1nmbq$1@dont-email.me>, at 14:54:58 on Thu, 26 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:
    Roland Perry <roland@perry.uk> wrote:
    In message <10npbsi$1jqms$1@dont-email.me>, at 11:47:30 on Thu, 26 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:
    My recent Delay Repay application has been approved but I see the BACS >>>>>> payment takes 5-10 days.

    DoesnrCOt it actually arrive much quicker than that?


    My bank can transfer money in 2 hours. What is going on?

    I think theyrCOre just allowing for slow admin processes.

    Probably to allow for the possibility of internal manual approval/audit >>>> before the money goes out.

    You do that *before* approving the claim, not afterwards.

    Not if you are auditing/approving internal processes, including the final
    payment process. ThererCOs also the possibility of a payment freeze during >> financial year end.

    Neither is especially relevant. If you send something back to Amazon
    they credit you within minutes of the courier picking it up, or if not
    the next day.

    Well thererCOs an Apples and Pears comparison.

    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From D A Stocks@nospam@nospam.com to uk.railway on Thu Feb 26 21:58:23 2026
    From Newsgroup: uk.railway

    "Roland Perry" <roland@perry.uk> wrote in message news:xujnPZZF+DopFAbj@perry.uk...
    In message <10npbsi$1jqms$1@dont-email.me>, at 11:47:30 on Thu, 26 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:
    My recent Delay Repay application has been approved but I see the BACS >>>> payment takes 5-10 days.

    DoesnrCOt it actually arrive much quicker than that?


    My bank can transfer money in 2 hours. What is going on?

    I think theyrCOre just allowing for slow admin processes.

    Probably to allow for the possibility of internal manual approval/audit >>before the money goes out.

    You do that *before* approving the claim, not afterwards.

    I would expect claim approval and payment release to be separate processes carried out by different people. This 'two pairs of eyes' principle is intended to reduce the scope for fraud and it's very common.

    That's how all my expenses claims worked with a number of employers:
    1. a local manager approved the claim.
    2. someone in Group Finance (usually offshore) did their checks before releasing the payment.

    --
    DAS

    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Roland Perry@roland@perry.uk to uk.railway on Fri Feb 27 07:28:47 2026
    From Newsgroup: uk.railway

    In message <10nqfm4$20up8$6@dont-email.me>, at 21:58:23 on Thu, 26 Feb
    2026, D A Stocks <nospam@nospam.com> remarked:
    "Roland Perry" <roland@perry.uk> wrote in message >news:xujnPZZF+DopFAbj@perry.uk...
    In message <10npbsi$1jqms$1@dont-email.me>, at 11:47:30 on Thu, 26
    Feb 2026, Tweed <usenet.tweed@gmail.com> remarked:
    My recent Delay Repay application has been approved but I see the BACS >>>>> payment takes 5-10 days.

    Doesn|ore4raot it actually arrive much quicker than that?


    My bank can transfer money in 2 hours. What is going on?

    I think they|ore4raore just allowing for slow admin processes.

    Probably to allow for the possibility of internal manual approval/audit >>>before the money goes out.

    You do that *before* approving the claim, not afterwards.

    I would expect claim approval and payment release to be separate
    processes carried out by different people. This 'two pairs of eyes' >principle is intended to reduce the scope for fraud and it's very common.

    That's how all my expenses claims worked with a number of employers:
    1. a local manager approved the claim.
    2. someone in Group Finance (usually offshore) did their checks before >releasing the payment.

    Given the scale at which delay-repay operates, and the relatively straightforward task involved in approving a claim (was that train
    late, is this ticket valid for the journey) I'd expect the fraud
    detection to be done by spotting long term patterns, not re-evaluating
    every single claim form.
    --
    Roland Perry
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.railway on Fri Feb 27 07:48:45 2026
    From Newsgroup: uk.railway

    D A Stocks <nospam@nospam.com> wrote:
    "Roland Perry" <roland@perry.uk> wrote in message news:xujnPZZF+DopFAbj@perry.uk...
    In message <10npbsi$1jqms$1@dont-email.me>, at 11:47:30 on Thu, 26 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:
    My recent Delay Repay application has been approved but I see the BACS >>>>> payment takes 5-10 days.

    Doesn|ore4raot it actually arrive much quicker than that?


    My bank can transfer money in 2 hours. What is going on?

    I think they|ore4raore just allowing for slow admin processes.

    Probably to allow for the possibility of internal manual approval/audit
    before the money goes out.

    You do that *before* approving the claim, not afterwards.

    I would expect claim approval and payment release to be separate processes carried out by different people. This 'two pairs of eyes' principle is intended to reduce the scope for fraud and it's very common.

    That's how all my expenses claims worked with a number of employers:
    1. a local manager approved the claim.
    2. someone in Group Finance (usually offshore) did their checks before releasing the payment.

    --
    DAS



    Exactly. I can imagine that secondary approval is not routine here, given
    the volume of refunds. But I can see they would like the opportunity for
    random audits. And if they did think there was something amiss they would
    want to either stop or slow payments.
    My own employer stops all outgoing payments for a week at financial year
    end. I doubt this is unusual.

    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Roland Perry@roland@perry.uk to uk.railway on Fri Feb 27 09:05:40 2026
    From Newsgroup: uk.railway

    In message <10nri8t$2b1dh$1@dont-email.me>, at 07:48:45 on Fri, 27 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:

    My own employer stops all outgoing payments for a week at financial year
    end. I doubt this is unusual.

    Sometimes limits like "We'll pay you within 14 working days"[1] are to
    cope with year-ends and Easter, but my experience is that the
    delays-in-repay (hmm, I quite like that catchphrase) are routine. Which
    smacks of cashflow issues.

    [1] 15 would be three calendar weeks, or do they really mean 14 calendar
    days.
    --
    Roland Perry
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.railway on Fri Feb 27 10:29:01 2026
    From Newsgroup: uk.railway

    Roland Perry <roland@perry.uk> wrote:
    In message <10nri8t$2b1dh$1@dont-email.me>, at 07:48:45 on Fri, 27 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:

    My own employer stops all outgoing payments for a week at financial year
    end. I doubt this is unusual.

    Sometimes limits like "We'll pay you within 14 working days"[1] are to
    cope with year-ends and Easter, but my experience is that the delays-in-repay (hmm, I quite like that catchphrase) are routine. Which smacks of cashflow issues.

    [1] 15 would be three calendar weeks, or do they really mean 14 calendar
    days.

    I wonder where the actual funds for delay repay comes from these days. Top sliced from the ticket revenue before that revenue is handed over to DfT/Treasury, or from a payment by DfT/Treasury to the TOC.?

    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Scott@newsgroups@gefion.myzen.co.uk to uk.railway on Fri Feb 27 10:38:33 2026
    From Newsgroup: uk.railway

    On Fri, 27 Feb 2026 10:29:01 -0000 (UTC), Tweed
    <usenet.tweed@gmail.com> wrote:

    Roland Perry <roland@perry.uk> wrote:
    In message <10nri8t$2b1dh$1@dont-email.me>, at 07:48:45 on Fri, 27 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:

    My own employer stops all outgoing payments for a week at financial year >>> end. I doubt this is unusual.

    Sometimes limits like "We'll pay you within 14 working days"[1] are to
    cope with year-ends and Easter, but my experience is that the
    delays-in-repay (hmm, I quite like that catchphrase) are routine. Which
    smacks of cashflow issues.

    [1] 15 would be three calendar weeks, or do they really mean 14 calendar
    days.

    I wonder where the actual funds for delay repay comes from these days. Top >sliced from the ticket revenue before that revenue is handed over to >DfT/Treasury, or from a payment by DfT/Treasury to the TOC.?

    If trains require additional maintenance (as in one of my claims),
    would this not be a claim against the leasing company for failing to
    provide trains in a serviceable condition?
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Recliner@recliner.usenet@gmail.com to uk.railway on Fri Feb 27 12:08:21 2026
    From Newsgroup: uk.railway

    Scott <newsgroups@gefion.myzen.co.uk> wrote:
    On Fri, 27 Feb 2026 10:29:01 -0000 (UTC), Tweed
    <usenet.tweed@gmail.com> wrote:

    Roland Perry <roland@perry.uk> wrote:
    In message <10nri8t$2b1dh$1@dont-email.me>, at 07:48:45 on Fri, 27 Feb
    2026, Tweed <usenet.tweed@gmail.com> remarked:

    My own employer stops all outgoing payments for a week at financial year >>>> end. I doubt this is unusual.

    Sometimes limits like "We'll pay you within 14 working days"[1] are to
    cope with year-ends and Easter, but my experience is that the
    delays-in-repay (hmm, I quite like that catchphrase) are routine. Which >>> smacks of cashflow issues.

    [1] 15 would be three calendar weeks, or do they really mean 14 calendar >>> days.

    I wonder where the actual funds for delay repay comes from these days. Top >> sliced from the ticket revenue before that revenue is handed over to
    DfT/Treasury, or from a payment by DfT/Treasury to the TOC.?

    If trains require additional maintenance (as in one of my claims),
    would this not be a claim against the leasing company for failing to
    provide trains in a serviceable condition?


    Generally, the leasing companies donrCOt provide routine train maintenance (I canrCOt think of any that do). ItrCOs either done by the TOC itself, the manufacturer or in a depot operated by another TOC or manufacturer. The
    leasing company is a financial institution, not an engineering company.

    It might organise and fund the occasional refurbishment of a fleet, but the work will be done in a specialist facility not owned by the leasing
    company. For example, the whole XC Voyager fleet is owned by Beacon, and is currently being refurbished. rCLThe Voyagers are normally maintained,
    serviced and overhauled by Alstom at its Central Rivers Depot in
    Staffordshire, while the refurbishment has been carried out by around 130
    staff at its Derby Litchurch Lane facility. Legacy Alstom [ie, Bombardier] trains, the Voyagers are operated by CrossCountry and owned by rolling
    stock company Beacon.rCY

    https://www.alstom.com/press-releases-news/2026/2/alstom-reveals-first-refurbished-crosscountry-voyager-train-uk

    For another example, consider the Craigentinny depot in Edinburgh. The
    depot has been operated by Hitachi Rail since 2018, with the arrival of the IETs. Before that, LNER and its predecessors operated it. But never a
    ROSCO.

    The depot originally opened in 1904, as a carriage sidings for the North British Railway, and was later home to HSTs. It was operated by LNER until 2018, when it transferred to Hitachi. It currently services:
    XC Voyagers
    TPE 397s
    LNER Azumas
    TPE 802s
    Lumo 803s
    ScotRail Class 385s
    CS Class 73s.

    I dare say that some of the more experienced mechanics there have been
    employed by BR, GNER, NXEC, EC, VTEC, LNER and now Hitachi, without ever changing jobs!


    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Peter Johnson@peter@parksidewood.nospam to uk.railway on Fri Feb 27 18:05:00 2026
    From Newsgroup: uk.railway

    On Thu, 26 Feb 2026 10:29:27 +0000, Scott
    <newsgroups@gefion.myzen.co.uk> wrote:

    My recent Delay Repay application has been approved but I see the BACS >payment takes 5-10 days. My bank can transfer money in 2 hours. What
    is going on?

    Nothing. Arse covering. Let us know when the money arrives.
    It's not the first time that this 'issue' has been raised and
    discussed here.
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Roland Perry@roland@perry.uk to uk.railway on Fri Feb 27 18:18:05 2026
    From Newsgroup: uk.railway

    In message <t2n3qkliqdqh5trmrn8nu9e4h61r5kmd26@4ax.com>, at 18:05:00 on
    Fri, 27 Feb 2026, Peter Johnson <peter@parksidewood.nospam> remarked:
    On Thu, 26 Feb 2026 10:29:27 +0000, Scott
    <newsgroups@gefion.myzen.co.uk> wrote:

    My recent Delay Repay application has been approved but I see the BACS >>payment takes 5-10 days. My bank can transfer money in 2 hours. What
    is going on?

    Nothing. Arse covering. Let us know when the money arrives.

    In my experience it arrives very much to the end of the window they
    allow themselves.

    It's not the first time that this 'issue' has been raised and
    discussed here.
    --
    Roland Perry
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Sam Wilson@ukr@dummy.wislons.fastmail.co.uk to uk.railway on Fri Feb 27 18:22:48 2026
    From Newsgroup: uk.railway

    Recliner <recliner.usenet@gmail.com> wrote:

    For another example, consider the Craigentinny depot in Edinburgh. The
    depot has been operated by Hitachi Rail since 2018, with the arrival of the IETs. Before that, LNER and its predecessors operated it. But never a
    ROSCO.

    The depot originally opened in 1904, as a carriage sidings for the North British Railway, and was later home to HSTs. It was operated by LNER until 2018, when it transferred to Hitachi. It currently services:
    XC Voyagers
    TPE 397s
    LNER Azumas
    TPE 802s
    Lumo 803s
    ScotRail Class 385s
    CS Class 73s.

    I dare say that some of the more experienced mechanics there have been employed by BR, GNER, NXEC, EC, VTEC, LNER and now Hitachi, without ever changing jobs!

    I can confirm that a wide variety of stock is serviced at Craigentinny. I passed it today at around 3.45 and it was almost empty. There was a TPE
    802 or 397 in the siding beyond the wheel lathe and the rest of the visible part of the site (there are several large sheds) was deserted except for a class 73 just visible in one shed and a 37 in scottie dog livery at the far
    end of the sidings.

    Sam
    --
    The entity formerly known as Sam.Wilson@ed.ac.uk
    Spit the dummy to reply
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.railway on Mon Mar 2 17:57:31 2026
    From Newsgroup: uk.railway

    On 26/02/2026 10:29, Scott wrote:
    My recent Delay Repay application has been approved but I see the BACS payment takes 5-10 days. My bank can transfer money in 2 hours. What
    is going on?



    Today's edition of 'You and Yours' had a feature on people having
    difficulty getting payments.


    "claiming money back from your rail journey if you're delayed over a
    certain amount of time. They say it's too convoluted and we hear how
    there may be changes to the system on the way."

    https://www.bbc.co.uk/programmes/m002s359


    --- Synchronet 3.21d-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.railway on Mon Mar 2 18:17:02 2026
    From Newsgroup: uk.railway

    JMB99 <mb@nospam.net> wrote:
    On 26/02/2026 10:29, Scott wrote:
    My recent Delay Repay application has been approved but I see the BACS
    payment takes 5-10 days. My bank can transfer money in 2 hours. What
    is going on?



    Today's edition of 'You and Yours' had a feature on people having
    difficulty getting payments.


    "claiming money back from your rail journey if you're delayed over a
    certain amount of time. They say it's too convoluted and we hear how
    there may be changes to the system on the way."

    https://www.bbc.co.uk/programmes/m002s359


    Unfortunately I suspect the changes will be a far less generous system. I
    hear there are already proposals to make 30 minutes the minimum threshold. (Some TOCs have delay repay kicking in at 15 minutes).

    --- Synchronet 3.21d-Linux NewsLink 1.2
  • From Roland Perry@roland@perry.uk to uk.railway on Tue Mar 3 07:12:10 2026
    From Newsgroup: uk.railway

    In message <10o4k6u$1ch14$1@dont-email.me>, at 18:17:02 on Mon, 2 Mar
    2026, Tweed <usenet.tweed@gmail.com> remarked:

    Today's edition of 'You and Yours' had a feature on people having
    difficulty getting payments.

    "claiming money back from your rail journey if you're delayed over a
    certain amount of time. They say it's too convoluted and we hear how
    there may be changes to the system on the way."

    https://www.bbc.co.uk/programmes/m002s359

    Unfortunately I suspect the changes will be a far less generous system. I >hear there are already proposals to make 30 minutes the minimum threshold. >(Some TOCs have delay repay kicking in at 15 minutes).

    I've lost count of the number of trains I've been on which were 28, 29
    minutes late getting to Kings Cross. Presumably they prioritise the last minute pathing for ones which might trigger payments
    --
    Roland Perry
    --- Synchronet 3.21d-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.railway on Tue Mar 3 09:43:11 2026
    From Newsgroup: uk.railway

    Roland Perry <roland@perry.uk> wrote:
    In message <10o4k6u$1ch14$1@dont-email.me>, at 18:17:02 on Mon, 2 Mar
    2026, Tweed <usenet.tweed@gmail.com> remarked:

    Today's edition of 'You and Yours' had a feature on people having
    difficulty getting payments.

    "claiming money back from your rail journey if you're delayed over a
    certain amount of time. They say it's too convoluted and we hear how
    there may be changes to the system on the way."

    https://www.bbc.co.uk/programmes/m002s359

    Unfortunately I suspect the changes will be a far less generous system. I
    hear there are already proposals to make 30 minutes the minimum threshold. >> (Some TOCs have delay repay kicking in at 15 minutes).

    I've lost count of the number of trains I've been on which were 28, 29 minutes late getting to Kings Cross. Presumably they prioritise the last minute pathing for ones which might trigger payments

    I doubt the signallers care about delay repay.

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