On 29 Nov 2025 11:37:05 GMT
Bob Eager <news0009@eager.cx> wrote:
On Sat, 29 Nov 2025 11:11:59 +0000, Davey wrote:
On Wed, 26 Nov 2025 11:35:24 +0000 Davey <davey@example.invalid>
wrote:
After an hour-long power cut this morning, when I discovered thatI have received the Eaton unit, and put it on charge for 24 hours,
my APC UPS had yet again lost its battery power, I looked at
other manufacturers. I am only looking for a domestic system,
not any of the massive-capacity units that were discussed
recently (not sure in which NG). I see Vida, Powercool and Power
Walker are favoured by CPC. Are they good, specifically can they
hold their capacity for more years than a typical APC unit?
Advice welcome.
--
Davey.
as instructed in the minimalist manual. It told me to go to an
Eaton webpage to download the software, but the exact page did
not exist. I eventually found the right page, after maybe 20
minutes floundering around in an unfamiliar website, which seemed
to have no easy way to find what I wanted. But I found it,
software for an Ubuntu 64-bit AMD system.
I will try it after installing the unit.
Thanks for all the help and discussions, much appreciated.
One last thing. If the functionality is what what you need, Eaton
are supported by NUT.
https://networkupstools.org/ddl/Eaton/
Yes, somebody mentioned that!
I now have three non-functioning UPSs.
I have yet to receive a response about the third. As for the first two,
Eaton do not want them back, even to analyse the fault, which seems
strange to me.
Davey wrote:
I now have three non-functioning UPSs.
I have yet to receive a response about the third. As for the first
two, Eaton do not want them back, even to analyse the fault, which
seems strange to me.
Could you try them at work, or in a neighbour's house?
They
have also said that they do not give credit, but will continue this
process until it works. I replied that, if it goes on much longer, I
will invoke my option under the Consumer Rights Act for a refund for
faulty goods, and that I will happily co-operate in sending any or all
units back so they can find out what is wrong.
On Fri, 9 Jan 2026 10:59:13 +0000
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
I now have three non-functioning UPSs.
I have yet to receive a response about the third. As for the first
two, Eaton do not want them back, even to analyse the fault, which
seems strange to me.
Could you try them at work, or in a neighbour's house?
I retired from work some years ago! I am now 75 years old. But I could
try a neighbour's house, yes. At the moment, I am getting ready to make
a video of what happens on attempted startup, at Eaton's request. They
have also said that they do not give credit, but will continue this
process until it works. I replied that, if it goes on much longer, I
will invoke my option under the Consumer Rights Act for a refund for
faulty goods, and that I will happily co-operate in sending any or all
units back so they can find out what is wrong. They have expressed no interest in what is, to me, a basic troubleshooting process. My next
trip to my local WEEE recycling centre will be loaded down with an
excess of UPS units.
Watch this space.....
what on earth could be wrong with any ones house wiring to cause this?
On 09/01/2026 12:26, Davey wrote:
On Fri, 9 Jan 2026 10:59:13 +0000what on earth could be wrong with any ones house wiring to cause this?
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
I now have three non-functioning UPSs.
I have yet to receive a response about the third. As for the first
two, Eaton do not want them back, even to analyse the fault, which
seems strange to me.
Could you try them at work, or in a neighbour's house?
I retired from work some years ago! I am now 75 years old. But I could
try a neighbour's house, yes. At the moment, I am getting ready to make
a video of what happens on attempted startup, at Eaton's request. They
have also said that they do not give credit, but will continue this
process until it works. I replied that, if it goes on much longer, I
will invoke my option under the Consumer Rights Act for a refund for
faulty goods, and that I will happily co-operate in sending any or all
units back so they can find out what is wrong. They have expressed no
interest in what is, to me, a basic troubleshooting process. My next
trip to my local WEEE recycling centre will be loaded down with an
excess of UPS units.
Watch this space.....
Dave--
David Wade wrote:
what on earth could be wrong with any ones house wiring to cause this?
Various possibilities, but if an electrician has done checks they've presumably been ruled-out (L/N reversed, high impedance earth, broken N
in neighbouring property or street)
On 09/01/2026 12:30, David Wade wrote:
On 09/01/2026 12:26, Davey wrote:JUST possibly a high impedance socket...that cannot deliver current.
On Fri, 9 Jan 2026 10:59:13 +0000what on earth could be wrong with any ones house wiring to cause this?
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
I now have three non-functioning UPSs.
I have yet to receive a response about the third. As for the first
two, Eaton do not want them back, even to analyse the fault, which
seems strange to me.
Could you try them at work, or in a neighbour's house?
I retired from work some years ago! I am now 75 years old. But I could
try a neighbour's house, yes. At the moment, I am getting ready to make
a video of what happens on attempted startup, at Eaton's request. They
have also said that they do not give credit, but will continue this
process until it works. I replied that, if it goes on much longer, I
will invoke my option under the Consumer Rights Act for a refund for
faulty goods, and that I will happily co-operate in sending any or all
units back so they can find out what is wrong. They have expressed no
interest in what is, to me, a basic troubleshooting process. My next
trip to my local WEEE recycling centre will be loaded down with an
excess of UPS units.
Watch this space.....
Dave
On Fri, 9 Jan 2026 10:59:13 +0000
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
I now have three non-functioning UPSs.
I have yet to receive a response about the third. As for the first
two, Eaton do not want them back, even to analyse the fault, which
seems strange to me.
Could you try them at work, or in a neighbour's house?
I retired from work some years ago! I am now 75 years old. But I could
try a neighbour's house, yes. At the moment, I am getting ready to make
a video of what happens on attempted startup, at Eaton's request. They
have also said that they do not give credit, but will continue this
process until it works. I replied that, if it goes on much longer, I
will invoke my option under the Consumer Rights Act for a refund for
faulty goods, and that I will happily co-operate in sending any or all
units back so they can find out what is wrong. They have expressed no interest in what is, to me, a basic troubleshooting process. My next
trip to my local WEEE recycling centre will be loaded down with an
excess of UPS units.
Watch this space.....
On 09/01/2026 14:13, The Natural Philosopher wrote:
On 09/01/2026 12:30, David Wade wrote:
On 09/01/2026 12:26, Davey wrote:JUST possibly a high impedance socket...that cannot deliver current.
On Fri, 9 Jan 2026 10:59:13 +0000what on earth could be wrong with any ones house wiring to cause this?
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
I now have three non-functioning UPSs.
I have yet to receive a response about the third. As for the first >>>>>> two, Eaton do not want them back, even to analyse the fault, which >>>>>> seems strange to me.
Could you try them at work, or in a neighbour's house?
I retired from work some years ago! I am now 75 years old. But I could >>>> try a neighbour's house, yes. At the moment, I am getting ready to make >>>> a video of what happens on attempted startup, at Eaton's request. They >>>> have also said that they do not give credit, but will continue this
process until it works. I replied that, if it goes on much longer, I
will invoke my option under the Consumer Rights Act for a refund for
faulty goods, and that I will happily co-operate in sending any or all >>>> units back so they can find out what is wrong. They have expressed no
interest in what is, to me, a basic troubleshooting process. My next
trip to my local WEEE recycling centre will be loaded down with an
excess of UPS units.
Watch this space.....
So in that case, things plugged directly into the socket wouldn't work.
--Dave
Dave
Those units should be
100% tested (the unit should be energized long enough
to do a self-test at the factory, t
On 09/01/2026 14:03, Andy Burns wrote:
David Wade wrote:
what on earth could be wrong with any ones house wiring to cause this?
Various possibilities, but if an electrician has done checks they've
presumably been ruled-out (L/N reversed, high impedance earth, broken
N in neighbouring property or street)
How would any of these cause issues with a UPS.
It MUST not pass anyUPSes monitor the mains carefully (where normal appliances don't) I've
current down the earth wire otherwise it would trip RCDs and fail a PAT test. If there was a neutral fault everything else wouldn't work.
Its CE marked, and as continental mains sockets are reservable live/
neutral interchange should also be a non-issue.
On 09/01/2026 12:26, Davey wrote:
On Fri, 9 Jan 2026 10:59:13 +0000
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
I now have three non-functioning UPSs.
I have yet to receive a response about the third. As for the first
two, Eaton do not want them back, even to analyse the fault, which
seems strange to me.
Could you try them at work, or in a neighbour's house?
I retired from work some years ago! I am now 75 years old. But I
could try a neighbour's house, yes. At the moment, I am getting
ready to make a video of what happens on attempted startup, at
Eaton's request. They have also said that they do not give credit,
but will continue this process until it works. I replied that, if
it goes on much longer, I will invoke my option under the Consumer
Rights Act for a refund for faulty goods, and that I will happily co-operate in sending any or all units back so they can find out
what is wrong. They have expressed no interest in what is, to me, a
basic troubleshooting process. My next trip to my local WEEE
recycling centre will be loaded down with an excess of UPS units.
Watch this space.....what on earth could be wrong with any ones house wiring to cause this?
Dave
On 09/01/2026 11:26, Davey wrote:
They
have also said that they do not give credit, but will continue this
process until it works. I replied that, if it goes on much longer, I
will invoke my option under the Consumer Rights Act for a refund for
faulty goods, and that I will happily co-operate in sending any or
all units back so they can find out what is wrong.
Correct approach. Document everything.
What is the status of a credit card or debit card purchase?
You might be able to get the transaction reversed.
On 09/01/2026 13:46, Paul wrote:
Those units should be
100% tested (the unit should be energized long enough
to do a self-test at the factory, t
In China? Hardly.
I got a pair of brushless motors and controllers. The first one burst into flames the moment power was drawn.
I got a full refund for both items. The other one works OK.
I got 10 transistors from China. Every single one failed, My guess is that if even one person oin ten cant be arsed to get a refund its profitable
Does the unit have a selector switch for voltage ?
Is it a 60Hz unit in a 50Hz environment ?No.
( Looking for any detail that hints they shipped the wrong unit to
you... )
Some line interactive units in the past, were ferroresonant,
which might mean they would not be happy if conditions
were not just right for them. Those tended to run warm in
any case, and they may have stopped making things like that.
Line interactive, boosts the line voltage, if the line voltage
is low. Check your line voltage to see if it falls within
the acceptance band.
Get the exact part number off the plate on the back,
and run it through a Google for review comments.
*******
Getting two bad units in a row, hints at a systematic problem,
not a random manufacturing failure. Those units should be
100% tested (the unit should be energized long enough
to do a self-test at the factory, they may also run the unit
long enough to fully charge the battery, as part of test).
*******
NOTE: Some UPS ship with the battery cables DISCONNECTED.
You are required to take the access panel or cover off
the thing and verify it is connected. Disconnecting the
battery, helps prevent reverse bias damage to the battery
if it self-discharges too low.
Visually inspect the unit for damage. If the UPS punctured
the cardboard box (which is normal for transit of UPS),
see if the corners have been crushed by the impact.
See if the unit has a diagnostic LCD display, or a USB
or RS232 port that has diagnostic capability. The computer
inside it may have power, when other parts do not. The one
with the flashing LEDs likely had the computer section powered.
Paul
I now would like a recommendation for a different supplier to try.
Now, I just checked the 3rd unit, and it is indeed Made in China, which supports the theory that Eaton know they have bought a bad batch, andVery frustrating. When dealing with Chinesium crap simply get yer money
just keep on sending them out until one finally works. Hopefully.
Very interesting. But I still do not have a working UPS.
--
On 2026-01-09, Davey <davey@example.invalid> wrote:
[snip tale of woe...]
I now would like a recommendation for a different supplier to try.
What we do...
Get a refurbed APC SmartUPS from ups-trader on ebay
(https://www.ebay.co.uk/str/upstrader). One of the older
models with a proper serial port for management.
(Just a satisfied customer :)
Accept that the battery is a consumable, and will need replacing
every 2-3 years, again from ups-trader, not APC! Just get the
cells and build your own pack if you want to be cheap, after the
second replacement, as you'll have the bits to hand. You can swap
the battery without an outage (if you place the UPS somewhere
accessible...).
Monitor it with apcupsd, not the APC PowerChute shitware.
Ensure a battery test is done every 1-2 weeks so you know when
it's buggered, rather than finding out when the lights go out.
We have 5 of them keeping the servers, PCs, AV, security and lighting
going here. Never had an outage caused by the UPS, and they have
saved our ass many times. Just need to get a proper genny now,
for when things get really bad...
On Fri, 9 Jan 2026 18:04:21 -0000 (UTC)@jusme.com>
Ian
<${send-direct-email-to-news1021-at-jusme-dot-com-if-you-must}
wrote:
On 2026-01-09, Davey <davey@example.invalid> wrote:Thanks, I will keep that handy.
[snip tale of woe...]
I now would like a recommendation for a different supplier to try.What we do...
Get a refurbed APC SmartUPS from ups-trader on ebay
(https://www.ebay.co.uk/str/upstrader). One of the older models with
a proper serial port for management.
(Just a satisfied customer :)
Accept that the battery is a consumable, and will need replacing
every 2-3 years, again from ups-trader, not APC! Just get the cells
and build your own pack if you want to be cheap, after the second
replacement, as you'll have the bits to hand. You can swap the
battery without an outage (if you place the UPS somewhere
accessible...).
Monitor it with apcupsd, not the APC PowerChute shitware.
Ensure a battery test is done every 1-2 weeks so you know when it's
buggered, rather than finding out when the lights go out.
We have 5 of them keeping the servers, PCs, AV, security and lighting
going here. Never had an outage caused by the UPS, and they have saved
our ass many times. Just need to get a proper genny now,
for when things get really bad...
On Fri, 09 Jan 2026 21:41:04 +0000, Davey wrote:
On Fri, 9 Jan 2026 18:04:21 -0000 (UTC)@jusme.com>
Ian
<${send-direct-email-to-news1021-at-jusme-dot-com-if-you-must}
wrote:
On 2026-01-09, Davey <davey@example.invalid> wrote:Thanks, I will keep that handy.
[snip tale of woe...]
I now would like a recommendation for a different supplier toWhat we do...
try.
Get a refurbed APC SmartUPS from ups-trader on ebay
(https://www.ebay.co.uk/str/upstrader). One of the older models
with a proper serial port for management.
(Just a satisfied customer :)
Accept that the battery is a consumable, and will need replacing
every 2-3 years, again from ups-trader, not APC! Just get the
cells and build your own pack if you want to be cheap, after the
second replacement, as you'll have the bits to hand. You can swap
the battery without an outage (if you place the UPS somewhere
accessible...).
Monitor it with apcupsd, not the APC PowerChute shitware.
Ensure a battery test is done every 1-2 weeks so you know when
it's buggered, rather than finding out when the lights go out.
We have 5 of them keeping the servers, PCs, AV, security and
lighting going here. Never had an outage caused by the UPS, and
they have saved our ass many times. Just need to get a proper
genny now, for when things get really bad...
I should add that I purchased a new APC unit probably over 20 years
ago and it is still going strong. I also got two secondhand ones not
long after, and they are still running. Batteries last 3-5 years
(shorter life for the one in the rack). Two are 1500kVA units and the
other (rack mount) is 700kVA.
I use Network UPS Tools to monitor them all, and it works well.
- we get quite a lot of sags and surges, but they are Smart-UPS
models and handle that well. I did get the units partly for
overvoltage protection.
- I have them set up to handle three groups of systems, and they do a
group shutdown in each case when the battery goes low. I have never
had to do this in anger, but have tested it thoroughly.
- I run a battery test once a week. I have a script that then waits
for 5 minutes and reports the battery percentage. Given the shortness
of the test, the battery ought to be back at 100% after that time. If
it isn't, I keep a very close eye on it.
- I get batteries from MDS Battery (https://www.mdsbattery.co.uk/) who
sell CSB batteries, which I understand APC rebadge and sell at a
higher price.
On Fri, 9 Jan 2026 13:30:57 +0100
David Wade <dave@is.invalid> wrote:
On 09/01/2026 12:26, Davey wrote:
On Fri, 9 Jan 2026 10:59:13 +0000what on earth could be wrong with any ones house wiring to cause this?
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
I now have three non-functioning UPSs.
I have yet to receive a response about the third. As for the first
two, Eaton do not want them back, even to analyse the fault, which
seems strange to me.
Could you try them at work, or in a neighbour's house?
I retired from work some years ago! I am now 75 years old. But I
could try a neighbour's house, yes. At the moment, I am getting
ready to make a video of what happens on attempted startup, at
Eaton's request. They have also said that they do not give credit,
but will continue this process until it works. I replied that, if
it goes on much longer, I will invoke my option under the Consumer
Rights Act for a refund for faulty goods, and that I will happily
co-operate in sending any or all units back so they can find out
what is wrong. They have expressed no interest in what is, to me, a
basic troubleshooting process. My next trip to my local WEEE
recycling centre will be loaded down with an excess of UPS units.
Watch this space.....
Dave
When the first unit failed, the only reference in the online manual
that resembled the light flashing that I saw said that a flashing red
light indicated a fault with the house wiring. I wanted to be sure that
that was not the case.
On Fri, 1/9/2026 10:59 AM, Davey wrote:
On Fri, 9 Jan 2026 13:30:57 +0100
David Wade <dave@is.invalid> wrote:
On 09/01/2026 12:26, Davey wrote:
On Fri, 9 Jan 2026 10:59:13 +0000what on earth could be wrong with any ones house wiring to cause
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
I now have three non-functioning UPSs.
I have yet to receive a response about the third. As for the
first two, Eaton do not want them back, even to analyse the
fault, which seems strange to me.
Could you try them at work, or in a neighbour's house?
I retired from work some years ago! I am now 75 years old. But I
could try a neighbour's house, yes. At the moment, I am getting
ready to make a video of what happens on attempted startup, at
Eaton's request. They have also said that they do not give credit,
but will continue this process until it works. I replied that, if
it goes on much longer, I will invoke my option under the Consumer
Rights Act for a refund for faulty goods, and that I will happily
co-operate in sending any or all units back so they can find out
what is wrong. They have expressed no interest in what is, to me,
a basic troubleshooting process. My next trip to my local WEEE
recycling centre will be loaded down with an excess of UPS units.
Watch this space.....
this?
Dave
When the first unit failed, the only reference in the online manual
that resembled the light flashing that I saw said that a flashing
red light indicated a fault with the house wiring. I wanted to be
sure that that was not the case.
Even outlet testers aren't infallible.
"What's inside a neon socket tester?"
https://www.youtube.com/watch?v=03y12S1A464
Paul
On 09/01/2026 17:43, Davey wrote:
Now, I just checked the 3rd unit, and it is indeed Made in China,
which supports the theory that Eaton know they have bought a bad
batch, and just keep on sending them out until one finally works. Hopefully.
Very interesting. But I still do not have a working UPS.
--Very frustrating. When dealing with Chinesium crap simply get yer
money back and try somewhere else is my recommendation. Make sure
people lose money on it
Davey wrote:I have three of them (2x SU2200 that take four 19Ah batteries each and
I now would like a recommendation for a different supplier to try.
Get a refurbed APC SmartUPS from ups-trader on ebay
(https://www.ebay.co.uk/str/upstrader). One of the older
models with a proper serial port for management.
(Just a satisfied customer :)
Accept that the battery is a consumable, and will need replacing
every 2-3 years
We have 5 of them
Ian wrote:
Davey wrote:
I now would like a recommendation for a different supplier to try.
Get a refurbed APC SmartUPS from ups-trader on ebay
(https://www.ebay.co.uk/str/upstrader). One of the older
models with a proper serial port for management.
(Just a satisfied customer :)
Accept that the battery is a consumable, and will need replacing
every 2-3 years
We have 5 of themI have three of them (2x SU2200 that take four 19Ah batteries each
and 1x SU1400 which takes two of the same batteries) only one is in
use. They're cold-war engineering no SMD components or custom chips
AFAIR, built to withstand anything short of a direct nuclear strike
...
Thanks, I will keep that handy.
I should add that I purchased a new APC unit probably over 20 years ago
and it is still going strong. I also got two secondhand ones not long
after, and they are still running. Batteries last 3-5 years (shorter life
for the one in the rack). Two are 1500kVA units and the other (rack mount)
is 700kVA.
I use Network UPS Tools to monitor them all, and it works well
Thanks, I will keep that handy.
I should add that I purchased a new APC unit probably over 20 years ago
and it is still going strong. I also got two secondhand ones not long
after, and they are still running. Batteries last 3-5 years (shorter
life for the one in the rack). Two are 1500kVA units and the other
(rack mount)
is 700kVA.
I use Network UPS Tools to monitor them all, and it works well
Good god! that is some serious UPS to give you a total capacity of 3700
kVA, so assuming a PF of 1.0, at 220 V, thats a max current of 16 kA.
Given that a domestic electricity supply is 100 A single phase giving 22
kW max load, you must have a 11 kV feed and a transformer on site to
give you that 3700 kW which at 220 V is a current demand of at least 17 kA.....
I hope you have bought shares in National Grid.....
On Fri, 9 Jan 2026 18:39:48 +0000
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 09/01/2026 17:43, Davey wrote:
Now, I just checked the 3rd unit, and it is indeed Made in China,Very frustrating. When dealing with Chinesium crap simply get yer
which supports the theory that Eaton know they have bought a bad
batch, and just keep on sending them out until one finally works.
Hopefully.
Very interesting. But I still do not have a working UPS.
--
money back and try somewhere else is my recommendation. Make sure
people lose money on it
OK. I have processed a Return with Amazon, and it has been accepted. It
will go using Royal Mail. But I know that Royal Mail does not allow batteries, so what happens if I say, truthfully, that there are
batteries inside? The Returns process has no option to ask this
question.
Davey <davey@example.invalid> wrote:
On Fri, 9 Jan 2026 18:39:48 +0000
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 09/01/2026 17:43, Davey wrote:
Now, I just checked the 3rd unit, and it is indeed Made in China,Very frustrating. When dealing with Chinesium crap simply get yer
which supports the theory that Eaton know they have bought a bad
batch, and just keep on sending them out until one finally works.
Hopefully.
Very interesting. But I still do not have a working UPS.
--
money back and try somewhere else is my recommendation. Make sure
people lose money on it
OK. I have processed a Return with Amazon, and it has been
accepted. It will go using Royal Mail. But I know that Royal Mail
does not allow batteries, so what happens if I say, truthfully,
that there are batteries inside? The Returns process has no option
to ask this question.
I *think* as long as theyrCOre built in or connected (eg batteries in
phones or UPS say) and if theyrCOre lead acid (but of an unspillable
type) you should be okay.
ThatrCOs my reading of the rules anyway.
https://www.postoffice.co.uk/mail/what-can-i-send
Tim
On 10 Jan 2026 13:36:54 GMT
Tim+ <timdownieuk@yahoo.co.youkay> wrote:
Davey <davey@example.invalid> wrote:
On Fri, 9 Jan 2026 18:39:48 +0000
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 09/01/2026 17:43, Davey wrote:
Now, I just checked the 3rd unit, and it is indeed Made in China,Very frustrating. When dealing with Chinesium crap simply get yer
which supports the theory that Eaton know they have bought a bad
batch, and just keep on sending them out until one finally works.
Hopefully.
Very interesting. But I still do not have a working UPS.
--
money back and try somewhere else is my recommendation. Make sure
people lose money on it
OK. I have processed a Return with Amazon, and it has been
accepted. It will go using Royal Mail. But I know that Royal Mail
does not allow batteries, so what happens if I say, truthfully,
that there are batteries inside? The Returns process has no option
to ask this question.
I *think* as long as theyrCOre built in or connected (eg batteries in
phones or UPS say) and if theyrCOre lead acid (but of an unspillable
type) you should be okay.
ThatrCOs my reading of the rules anyway.
https://www.postoffice.co.uk/mail/what-can-i-send
Tim
Amazon reconsidered, and then said that they would have it returned by Hermes. I pointed out that Hermes is now called Evri, and soon after,
they sent me an Evri shipping label. The unit will be dropped of at the
local Evri agent on Monday.
So I should get my money back from Amazon for the first unit, and I can continue on with Eaton, in case I get a working unit soon. They don't
care what happens to the other two, I think they know what's wrong with
them, and they are not worth fixing.
--
Davey.
Davey <davey@example.invalid> wrote:
On 10 Jan 2026 13:36:54 GMT
Tim+ <timdownieuk@yahoo.co.youkay> wrote:
Davey <davey@example.invalid> wrote:
On Fri, 9 Jan 2026 18:39:48 +0000
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 09/01/2026 17:43, Davey wrote:
Now, I just checked the 3rd unit, and it is indeed Made inVery frustrating. When dealing with Chinesium crap simply get yer
China, which supports the theory that Eaton know they have
bought a bad batch, and just keep on sending them out until one
finally works. Hopefully.
Very interesting. But I still do not have a working UPS.
--
money back and try somewhere else is my recommendation. Make sure
people lose money on it
OK. I have processed a Return with Amazon, and it has been
accepted. It will go using Royal Mail. But I know that Royal Mail
does not allow batteries, so what happens if I say, truthfully,
that there are batteries inside? The Returns process has no option
to ask this question.
I *think* as long as theyrCOre built in or connected (eg batteries in
phones or UPS say) and if theyrCOre lead acid (but of an unspillable
type) you should be okay.
ThatrCOs my reading of the rules anyway.
https://www.postoffice.co.uk/mail/what-can-i-send
Tim
Amazon reconsidered, and then said that they would have it returned
by Hermes. I pointed out that Hermes is now called Evri, and soon
after, they sent me an Evri shipping label. The unit will be
dropped of at the local Evri agent on Monday.
So I should get my money back from Amazon for the first unit, and I
can continue on with Eaton, in case I get a working unit soon. They
don't care what happens to the other two, I think they know what's
wrong with them, and they are not worth fixing.
--
Davey.
Get in touch with Big Clive. Sounds like something right up his
street. It would make a good rCLfix it rCL video.
bigclive1@gmail.com
Tim
I tried to send Big Clive a message, but I get a reply that the SSl/TLS certificate is faulty.
Get in touch with Big Clive. Sounds like something right up his street. It would make a good rCLfix it rCL video.
bigclive1@gmail.com
Tim+ writes:He replied to me about an ioniser about 13 years ago, but his youtube
bigclive1@gmail.com
I tried to contact Big Clive on that address [...] but have never received a reply.
Davey wrote:
I tried to send Big Clive a message, but I get a reply that the
SSl/TLS certificate is faulty.
Can an individual gmail user supply their own certificate? I
wouldn't expect so ...
"Alan J. Wylie" wrote:
Tim+ writes:He replied to me about an ioniser about 13 years ago, but his youtube channel has really blown-up since then ...
bigclive1@gmail.com
-aI tried to contact Big Clive on that address [...] but have never
received a reply.
On Fri, 9 Jan 2026 18:39:48 +0000
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 09/01/2026 17:43, Davey wrote:
Now, I just checked the 3rd unit, and it is indeed Made in China,Very frustrating. When dealing with Chinesium crap simply get yer
which supports the theory that Eaton know they have bought a bad
batch, and just keep on sending them out until one finally works.
Hopefully.
Very interesting. But I still do not have a working UPS.
--
money back and try somewhere else is my recommendation. Make sure
people lose money on it
OK. I have processed a Return with Amazon, and it has been accepted. It
will go using Royal Mail. But I know that Royal Mail does not allow batteries, so what happens if I say, truthfully, that there are
batteries inside? The Returns process has no option to ask this
question.
David Wade wrote:
On 09/01/2026 14:03, Andy Burns wrote:
David Wade wrote:
what on earth could be wrong with any ones house wiring to cause this?
Various possibilities, but if an electrician has done checks they've presumably been ruled-out (L/N reversed, high impedance earth, broken N in neighbouring property or street)
How would any of these cause issues with a UPS.
non-trivial voltage difference between N and E, fluctuating voltage
It MUST not pass any current down the earth wire otherwise it would trip RCDs and fail a PAT test. If there was a neutral fault everything else wouldn't work.UPSes monitor the mains carefully (where normal appliances don't) I've known several that got upset by the quality of mains put out by large site-wide generators ...
Its CE marked, and as continental mains sockets are reservable live/ neutral interchange should also be a non-issue.
On Fri, 1/9/2026 8:57 AM, Andy Burns wrote:
David Wade wrote:
On 09/01/2026 14:03, Andy Burns wrote:
David Wade wrote:
what on earth could be wrong with any ones house wiring to cause
this?
Various possibilities, but if an electrician has done checks
they've presumably been ruled-out (L/N reversed, high impedance
earth, broken N in neighbouring property or street)
How would any of these cause issues with a UPS.
non-trivial voltage difference between N and E, fluctuating voltage
It MUST not pass any current down the earth wire otherwise itUPSes monitor the mains carefully (where normal appliances don't)
would trip RCDs and fail a PAT test. If there was a neutral fault
everything else wouldn't work.
Its CE marked, and as continental mains sockets are reservable
live/ neutral interchange should also be a non-issue.
I've known several that got upset by the quality of mains put out
by large site-wide generators ...
The computer in a modern UPS (even if it only has a flashing red LED
for status), can have all sorts of firmware for monitoring "power
quality".
If it does have such a feature, you'd want to check whatever software
is offered with it, to see if any analysis it is doing, is printed
out in the Application.
Paul
On Sat, 1/10/2026 5:33 AM, Davey wrote:The unit is an Eaton 3S 700B UPS. I mentioned yesterday that the cost
On Fri, 9 Jan 2026 18:39:48 +0000
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 09/01/2026 17:43, Davey wrote:
Now, I just checked the 3rd unit, and it is indeed Made in China,Very frustrating. When dealing with Chinesium crap simply get yer
which supports the theory that Eaton know they have bought a bad
batch, and just keep on sending them out until one finally works.
Hopefully.
Very interesting. But I still do not have a working UPS.
--
money back and try somewhere else is my recommendation. Make sure
people lose money on it
OK. I have processed a Return with Amazon, and it has been
accepted. It will go using Royal Mail. But I know that Royal Mail
does not allow batteries, so what happens if I say, truthfully,
that there are batteries inside? The Returns process has no option
to ask this question.
The battery would be SLA (sealed lead acid), and not a Lithium
flammable type. For cargo planes, there can be rules about Lithium.
For a Post Office, their main concern other than that, is
with dimensions or weight of the item. A big UPS would likely
exceed any of their available options. Even some couriers can object
to carriage of a UPS, just from the weight of the thing.
For the fossil record, you should include the model number of
this product in a post, in order that future generations can benefit
from the discussion thread. We don't even know what SKU bracket
this thing is from, cheapest (10% failure rate) level, mid-range
level, or "business class extra expense" ones. A double-conversion
unit with a fan that runs all the time, is the type popular
in Server rooms (the switchover time on those is 0 milliseconds,
versus the typical 2 cycle switching time of the SPS Standby Power
Supply type popular for cheap ones). My last employer had one like
that (double conversion) for our little server and the tape autoloader
(that was so our single IT guy could go home at night to his wife and
four kids).
If you don't want to include the model number (written on the bill),
then just tell us the price before tax. That will establish its
credentials as a piece of crap.
Paul
Get in touch with Big Clive. Sounds like something right up hisI tried to send Big Clive a message, but I get a reply that the SSl/TLS certificate is faulty.
street. It would make a good rCLfix it rCL video.
bigclive1@gmail.com
Tim
On 10/01/2026 18:09, Davey wrote:
Get in touch with Big Clive. Sounds like something right up hisI tried to send Big Clive a message, but I get a reply that the
street. It would make a good rCLfix it rCL video.
bigclive1@gmail.com
Tim
SSl/TLS certificate is faulty.
That may be gmail being picky about your mail sender. If you have
e.g. a gmail account try that.
On Sun, 11 Jan 2026 10:48:19 +0000
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 10/01/2026 18:09, Davey wrote:
Get in touch with Big Clive. Sounds like something right up hisI tried to send Big Clive a message, but I get a reply that the
street. It would make a good rCLfix it rCL video.
bigclive1@gmail.com
Tim
SSl/TLS certificate is faulty.
That may be gmail being picky about your mail sender. If you have
e.g. a gmail account try that.
It was sent from my gmail account. I have deleted it anyway.
On 11/01/2026 12:23, Davey wrote:
On Sun, 11 Jan 2026 10:48:19 +0000
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 10/01/2026 18:09, Davey wrote:
Get in touch with Big Clive. Sounds like something right up hisI tried to send Big Clive a message, but I get a reply that the
street. It would make a good rCLfix it rCL video.
bigclive1@gmail.com
Tim
SSl/TLS certificate is faulty.
That may be gmail being picky about your mail sender. If you have
e.g. a gmail account try that.
It was sent from my gmail account. I have deleted it anyway.Ah well, that may be a problem at Clive's end..
On Sun, 11 Jan 2026 12:29:50 +0000
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 11/01/2026 12:23, Davey wrote:
On Sun, 11 Jan 2026 10:48:19 +0000Ah well, that may be a problem at Clive's end..
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 10/01/2026 18:09, Davey wrote:
Get in touch with Big Clive. Sounds like something right up hisI tried to send Big Clive a message, but I get a reply that the
street. It would make a good rCLfix it rCL video.
bigclive1@gmail.com
Tim
SSl/TLS certificate is faulty.
That may be gmail being picky about your mail sender. If you have
e.g. a gmail account try that.
It was sent from my gmail account. I have deleted it anyway.
I have never seen that fault before anywhere else, so I couldn't be
bothered to dig further.
On 11/01/2026 12:32, Davey wrote:
On Sun, 11 Jan 2026 12:29:50 +0000
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 11/01/2026 12:23, Davey wrote:
On Sun, 11 Jan 2026 10:48:19 +0000Ah well, that may be a problem at Clive's end..
The Natural Philosopher <tnp@invalid.invalid> wrote:
On 10/01/2026 18:09, Davey wrote:
Get in touch with Big Clive. Sounds like something right up hisI tried to send Big Clive a message, but I get a reply that the
street. It would make a good rCLfix it rCL video.
bigclive1@gmail.com
Tim
SSl/TLS certificate is faulty.
That may be gmail being picky about your mail sender. If you have
e.g. a gmail account try that.
It was sent from my gmail account. I have deleted it anyway.
I have never seen that fault before anywhere else, so I couldn't be bothered to dig further.Oh I have...but never from a mail system. Only from a browser.
It usually means your SMTP relay server is not up to date.
The Natural Philosopher wrote:
It usually means your SMTP relay server is not up to date.
It is updated whenever Mozilla sends out an update. And why just that
one message?
Davey wrote:
The Natural Philosopher wrote:
It usually means your SMTP relay server is not up to date.
It is updated whenever Mozilla sends out an update. And why just
that one message?
Since you mentioned gmail, presumably you're referring to firefox,
but that's your client not your relay server, you're using gmail's
own servers ...
One gmail user having problems sending to another gmail user, is
basically gmail's problem, as you said ... if it happens again post
the message
On Sun, 11 Jan 2026 15:49:22 +0000
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
The Natural Philosopher wrote:
It usually means your SMTP relay server is not up to date.
It is updated whenever Mozilla sends out an update. And why just
that one message?
Since you mentioned gmail, presumably you're referring to firefox,
but that's your client not your relay server, you're using gmail's
own servers ...
One gmail user having problems sending to another gmail user, is
basically gmail's problem, as you said ... if it happens again post
the message
Ok. I was referring to Thunderbird, not Firefox.
On 11/01/2026 16:44, Davey wrote:
On Sun, 11 Jan 2026 15:49:22 +0000Is there a different email address for him somewhere on his web site?
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
The Natural Philosopher wrote:
It usually means your SMTP relay server is not up to date.
It is updated whenever Mozilla sends out an update. And why just
that one message?
Since you mentioned gmail, presumably you're referring to firefox,
but that's your client not your relay server, you're using gmail's
own servers ...
One gmail user having problems sending to another gmail user, is
basically gmail's problem, as you said ... if it happens again post
the message
Ok. I was referring to Thunderbird, not Firefox.
https://www.bigclive.com/
Is there a different email address for him somewhere on his web site?The same gmail addr is mentioned on the (now defunct) shop page, that's
https://www.bigclive.com/
On 11/01/2026 16:44, Davey wrote:
On Sun, 11 Jan 2026 15:49:22 +0000
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
The Natural Philosopher wrote:
It usually means your SMTP relay server is not up to date.
It is updated whenever Mozilla sends out an update. And why just
that one message?
Since you mentioned gmail, presumably you're referring to firefox,
but that's your client not your relay server, you're using gmail's
own servers ...
One gmail user having problems sending to another gmail user, is
basically gmail's problem, as you said ... if it happens again post
the message
Ok. I was referring to Thunderbird, not Firefox.Is there a different email address for him somewhere on his web site?
https://www.bigclive.com/
On 11/01/2026 16:44, Davey wrote:
On Sun, 11 Jan 2026 15:49:22 +0000
Andy Burns <usenet@andyburns.uk> wrote:
Davey wrote:
The Natural Philosopher wrote:
It usually means your SMTP relay server is not up to date.
It is updated whenever Mozilla sends out an update. And why just
that one message?
Since you mentioned gmail, presumably you're referring to firefox,
but that's your client not your relay server, you're using gmail's
own servers ...
One gmail user having problems sending to another gmail user, is
basically gmail's problem, as you said ... if it happens again post
the message
Ok. I was referring to Thunderbird, not Firefox.Is there a different email address for him somewhere on his web site?
https://www.bigclive.com/
On Sat, 10 Jan 2026 23:50:53 -0500
Paul <nospam@needed.invalid> wrote:
On Fri, 1/9/2026 8:57 AM, Andy Burns wrote:
David Wade wrote:
On 09/01/2026 14:03, Andy Burns wrote:
David Wade wrote:
what on earth could be wrong with any ones house wiring to
cause this?
Various possibilities, but if an electrician has done checks
they've presumably been ruled-out (L/N reversed, high impedance
earth, broken N in neighbouring property or street)
How would any of these cause issues with a UPS.
non-trivial voltage difference between N and E, fluctuating
voltage
It MUST not pass any current down the earth wire otherwise itUPSes monitor the mains carefully (where normal appliances don't)
would trip RCDs and fail a PAT test. If there was a neutral fault
everything else wouldn't work.
Its CE marked, and as continental mains sockets are reservable
live/ neutral interchange should also be a non-issue.
I've known several that got upset by the quality of mains put out
by large site-wide generators ...
The computer in a modern UPS (even if it only has a flashing red LED
for status), can have all sorts of firmware for monitoring "power
quality".
If it does have such a feature, you'd want to check whatever
software is offered with it, to see if any analysis it is doing, is
printed out in the Application.
Paul
The software is installed on my PC, it wants to talk, but never gets
the chance to establish communication.
On Sun, 11 Jan 2026 08:45:38 +0000
Davey <davey@example.invalid> wrote:
On Sat, 10 Jan 2026 23:50:53 -0500
Paul <nospam@needed.invalid> wrote:
On Fri, 1/9/2026 8:57 AM, Andy Burns wrote:
David Wade wrote:
On 09/01/2026 14:03, Andy Burns wrote:
David Wade wrote:
what on earth could be wrong with any ones house wiring to
cause this?
Various possibilities, but if an electrician has done checks
they've presumably been ruled-out (L/N reversed, high
impedance earth, broken N in neighbouring property or street)
How would any of these cause issues with a UPS.
non-trivial voltage difference between N and E, fluctuating
voltage
It MUST not pass any current down the earth wire otherwise itUPSes monitor the mains carefully (where normal appliances
would trip RCDs and fail a PAT test. If there was a neutral
fault everything else wouldn't work.
Its CE marked, and as continental mains sockets are reservable
live/ neutral interchange should also be a non-issue.
don't) I've known several that got upset by the quality of
mains put out by large site-wide generators ...
The computer in a modern UPS (even if it only has a flashing red
LED for status), can have all sorts of firmware for monitoring
"power quality".
If it does have such a feature, you'd want to check whatever
software is offered with it, to see if any analysis it is doing,
is printed out in the Application.
Paul
The software is installed on my PC, it wants to talk, but never gets
the chance to establish communication.
Out of interest, I decided to see what, if anything, the PC knew about
the UPS USB connection. I plugged in the cable, and the terminal
'lsusb' command produced the result:
Bus 001 Device 010: ID 0463:ffff MGE UPS Systems UPS
But although the box appears on the screen, it does not respond to any attempt to communicate, there are 4 tabs across the top: Status, Node,
Date, Messages. None of them offer any information., just empty menu
spaces.
I will now read through the 'Tutorial' on Eaton's website and maybe re-install the IPP to see if that helps it communicate.
| Sysop: | Amessyroom |
|---|---|
| Location: | Fayetteville, NC |
| Users: | 54 |
| Nodes: | 6 (0 / 6) |
| Uptime: | 06:46:34 |
| Calls: | 743 |
| Files: | 1,218 |
| Messages: | 189,181 |