Next financial year's water bill plopped into my email yesterday, which reminded me that "they" had pre-emptively installed a smartmeter over a
year ago.
Since the bill is now -u777.77/year I thought I should probably look into moving from rateable value to metered supply, spoke to them this afternoon.-a They don't have any readings phoned-in by it, they were actually unaware that a meter had been fitted, suggested I send them a
photo of it.
The thing is a good 3ft down a damp hole, and the LoraWAN transmitter
"lump" that bolts onto the mechanical meter blocks the view of the
dials, I can't angle the camera to get a better view.
<http://andyburns.uk/misc/smart-water-meter.jpg>
Genius.
Next financial year's water bill plopped into my email yesterday, which reminded me that "they" had pre-emptively installed a smartmeter over a
year ago.
Since the bill is now -u777.77/year I thought I should probably look into moving from rateable value to metered supply, spoke to them this afternoon.-a They don't have any readings phoned-in by it, they were actually unaware that a meter had been fitted, suggested I send them a
photo of it.
The thing is a good 3ft down a damp hole, and the LoraWAN transmitter
"lump" that bolts onto the mechanical meter blocks the view of the
dials, I can't angle the camera to get a better view.
<http://andyburns.uk/misc/smart-water-meter.jpg>
Genius.
Perhaps these meters are only meant to be read by a *drive by* meter
reader. When was the last time you saw one of those.
On 2026-02-19 17:47, Andy Burns wrote:In theory, I can do that with Severn Trent's website. But they keep
Next financial year's water bill plopped into my email yesterday,
which reminded me that "they" had pre-emptively installed a smartmeter
over a year ago.
Since the bill is now -u777.77/year I thought I should probably look
into moving from rateable value to metered supply, spoke to them this
afternoon.-a They don't have any readings phoned-in by it, they were
actually unaware that a meter had been fitted, suggested I send them a
photo of it.
The thing is a good 3ft down a damp hole, and the LoraWAN transmitter
"lump" that bolts onto the mechanical meter blocks the view of the
dials, I can't angle the camera to get a better view.
<http://andyburns.uk/misc/smart-water-meter.jpg>
Genius.
My meter has the transmitter bit fixed to the underside of the hole
cover, so you get a clear view of the meter when the cover is off. Still hard to photo the LCD screen; was easy with the old dials. It has poor contrast and cycles through different displays.
It took a year from installation for it to start working but now I can
see weekly, daily or hourly usage via Anglian Water's website.
nib
Next financial year's water bill plopped into my email yesterday, which reminded me that "they" had pre-emptively installed a smartmeter over a
year ago.
Since the bill is now -u777.77/year I thought I should probably look into moving from rateable value to metered supply, spoke to them this
afternoon. They don't have any readings phoned-in by it, they were
actually unaware that a meter had been fitted, suggested I send them a
photo of it.
The thing is a good 3ft down a damp hole, and the LoraWAN transmitter
"lump" that bolts onto the mechanical meter blocks the view of the
dials, I can't angle the camera to get a better view.
<http://andyburns.uk/misc/smart-water-meter.jpg>
Genius.
Andy Burns wrote:
<http://andyburns.uk/misc/smart-water-meter.jpg>
Genius.
You might find this of interest: <https://www.facebook.com/groups/112611379309137/posts/1678271262743133/>
Jeff Layman wrote:
Andy Burns wrote:
<http://andyburns.uk/misc/smart-water-meter.jpg>
Genius.
You might find this of interest:
<https://www.facebook.com/groups/112611379309137/posts/1678271262743133/>
Thanks, but not sure mine has that hinged part, I'll try to attack it
with a cable rod ...
Jeff Layman wrote:
<https://www.facebook.com/groups/112611379309137/
posts/1678271262743133/>
Thanks, but not sure mine has that hinged part, I'll try to attack it
with a cable rod ...
Did you scroll through all the comments?
The final one or two show photos where the hinged bit opens
(Anonymous participant 253), and what it looks like when it is
hinged open (Terry Lines) so you can see the dials beneath. The
photos look identical to the one you have.
Jeff Layman wrote:
Jeff Layman wrote:
<https://www.facebook.com/groups/112611379309137/
posts/1678271262743133/>
Thanks, but not sure mine has that hinged part, I'll try to attack it
with a cable rod ...
Did you scroll through all the comments?
I did (unless FB hides extra comments from non-users?) the first photo
does indeed look identical to mine
The final one or two show photos where the hinged bit opens
(Anonymous participant 253), and what it looks like when it is
hinged open (Terry Lines) so you can see the dials beneath. The
photos look identical to the one you have.
Not convinced the second photo is the same model, I'll have another look later ... There was some scrunched-up paperwork down the hole, I'll try
to fish that out.
Andy Burns wrote:
Jeff Layman wrote:
Did you scroll through all the comments?
I did (unless FB hides extra comments from non-users?) the first photo
does indeed look identical to mine
It normally only shows "most relevant" and you have to toggle the drop-
down to see all posts.
The final one or two show photos where the hinged bit opens
(Anonymous participant 253), and what it looks like when it is
hinged open (Terry Lines) so you can see the dials beneath. The
photos look identical to the one you have.
Not convinced the second photo is the same model, I'll have another
look later ...
There was some scrunched-up paperwork down the hole,Turns out that was just instructions for installing the telescopic tube
I'll try to fish that out.
The dials read 00014.424 which still seems incredibly low considering
the meter was fitted 19/5/2025
Andy Burns wrote:
The dials read 00014.424
Is that a live feed, because right now it's saying 14.524
Jeff Layman wrote:
Jeff Layman wrote:
<https://www.facebook.com/groups/112611379309137/
posts/1678271262743133/>
Thanks, but not sure mine has that hinged part, I'll try to attack it
with a cable rod ...
Did you scroll through all the comments?
I did (unless FB hides extra comments from non-users?) the first photo
does indeed look identical to mine
The final one or two show photos where the hinged bit opens
(Anonymous participant 253), and what it looks like when it is
hinged open (Terry Lines) so you can see the dials beneath. The
photos look identical to the one you have.
Not convinced the second photo is the same model, I'll have another look later ... There was some scrunched-up paperwork down the hole, I'll try
to fish that out.
David Wade wrote:
-aAndy Burns wrote:
Jeff Layman wrote:
Did you scroll through all the comments?
I did (unless FB hides extra comments from non-users?) the first
photo does indeed look identical to mine
It normally only shows "most relevant" and you have to toggle the
drop- down to see all posts.
Yes, I clicked "show more" twice, until I got to the photo by "Terry"
The final one or two show photos where the hinged bit opens
(Anonymous participant 253), and what it looks like when it is
hinged open (Terry Lines) so you can see the dials beneath. The
photos look identical to the one you have.
Not convinced the second photo is the same model, I'll have another
look later ...
The smart "lump" on mine definitely doesn't hinge up, but I discovered
it does spin around, so I could get a better angle on the camera.
<http://andyburns.uk/misc/smart-water-meter2.jpg>
The dials read 00014.424 which still seems incredibly low considering
the meter was fitted 19/5/2025
There was some scrunched-up paperwork down the hole,Turns out that was just instructions for installing the telescopic tube
I'll try to fish that out.
in the pavement.
<http://andyburns.uk/misc/smart-water-meter2.jpg>
The dials read 00014.424 which still seems incredibly low considering
the meter was fitted 19/5/2025
On 20/02/2026 09:23, Andy Burns wrote:
Jeff Layman wrote:Probably the manufacturers installation instructions, which have
Jeff Layman wrote:
<https://www.facebook.com/groups/112611379309137/posts/1678271262743133/> >>>>Thanks, but not sure mine has that hinged part, I'll try to attack it
with a cable rod ...
Did you scroll through all the comments?
I did (unless FB hides extra comments from non-users?) the first photo
does indeed look identical to mine
The final one or two show photos where the hinged bit opens
(Anonymous participant 253), and what it looks like when it is
hinged open (Terry Lines) so you can see the dials beneath. The
photos look identical to the one you have.
Not convinced the second photo is the same model, I'll have another look
later ... There was some scrunched-up paperwork down the hole, I'll try
to fish that out.
been ignored by the installer, who 'knows better' :-(
Why do you have a water meter and yet still pay according to the
rateable value ?.
I pay about a third of your bill.
How many people are in your house ?
Why do you have a water meter and yet still pay according to the
rateable value ?.
I pay about a third of your bill.
How many people are in your house ?
Andy Burns wrote:Thanks, the rule of thumb seems to be 150 litres/person/day, which would
The dials read 00014.424 which still seems incredibly low considering
the meter was fitted 19/5/2025
14.4 cubic metres is about what I use over the same period. The
most recent 6 month bill was a bit higher but that is because I
used more water on the garden last summer.
Andy Burns wrote:Sever Trent claim 150L/day is average.
<http://andyburns.uk/misc/smart-water-meter2.jpg>
The dials read 00014.424 which still seems incredibly low considering
the meter was fitted 19/5/2025
Not that low - about 50L/day.
On 20/02/2026 14:58, Andy Burns wrote:
David Wade wrote:
-aAndy Burns wrote:
Jeff Layman wrote:
Did you scroll through all the comments?
I did (unless FB hides extra comments from non-users?) the first
photo does indeed look identical to mine
It normally only shows "most relevant" and you have to toggle the
drop- down to see all posts.
Yes, I clicked "show more" twice, until I got to the photo by "Terry"
The final one or two show photos where the hinged bit opens
(Anonymous participant 253), and what it looks like when it is
hinged open (Terry Lines) so you can see the dials beneath. The
photos look identical to the one you have.
Not convinced the second photo is the same model, I'll have another
look later ...
The smart "lump" on mine definitely doesn't hinge up, but I discovered
it does spin around, so I could get a better angle on the camera.
<http://andyburns.uk/misc/smart-water-meter2.jpg>
The dials read 00014.424 which still seems incredibly low considering
the meter was fitted 19/5/2025
14.4 cubic metres is about what I use over the same period. The
most recent 6 month bill was a bit higher but that is because I
used more water on the garden last summer.
RJH wrote:
Andy Burns wrote:Sever Trent claim 150L/day is average.
<http://andyburns.uk/misc/smart-water-meter2.jpg>
The dials read 00014.424 which still seems incredibly low considering
the meter was fitted 19/5/2025
Not that low - about 50L/day.
RJH wrote:
Andrew wrote:
How many people are in your house ?
Is the fairly critical thing. Thirsty gardens can bump it up too.
STwater requested last week that I send a photo of the meter, they have
just replied denying it exists, and tell me that I must have mistaken a neighbour's meter as mine.
They claim they can "calculate" what my metered bill would be from--
knowing whether my house is detached or not, and how many occupants it
has, they seem determined to avoid the word "estimate". They will have
to send out a surveyor who will then arrange a meter fitting appointment ...
Andy Burns wrote:One neighbour who was already on a meter before the smart meters were
STwater requested last week that I send a photo of the meter, they have
just replied denying it exists, and tell me that I must have mistaken a
neighbour's meter as mine.> > Out of interest, what do your neighbours say about their water meters?
If it is one of their meters
are STWater confident that they have installed the meter in
agreement with s3.(2) of The Water (Meters) Regulations 1988?
14 m^3 in 270 days ? Presumably you must wash and shower somewhere else
then ?
On 23/02/2026 10:09, Mark Carver wrote:
14 m^3 in 270 days ? Presumably you must wash and shower somewhere else
then ?
that's 14,000 litres ...50l per day.
Low, but not impossible
RJH wrote:
Andrew wrote:
How many people are in your house ?
Is the fairly critical thing. Thirsty gardens can bump it up too.
STwater requested last week that I send a photo of the meter, they have
just replied denying it exists, and tell me that I must have mistaken a neighbour's meter as mine.
They claim they can "calculate" what my metered bill would be from
knowing whether my house is detached or not, and how many occupants it
has, they seem determined to avoid the word "estimate".-a They will have
to send out a surveyor who will then arrange a meter fitting
appointment ...
On 23 Feb 2026 at 11:14:45 GMT, The Natural Philosopher wrote:
On 23/02/2026 10:09, Mark Carver wrote:
14 m^3 in 270 days ? Presumably you must wash and shower somewhere else
then ?
that's 14,000 litres ...50l per day.
Low, but not impossible
Pretty much my consumption. Draw your own conclusions . . . :-)
On 23/02/2026 09:28, Andy Burns wrote:
RJH wrote:
Andrew wrote:
How many people are in your house ?
Is the fairly critical thing. Thirsty gardens can bump it up too.
STwater requested last week that I send a photo of the meter, they
have just replied denying it exists, and tell me that I must have
mistaken a neighbour's meter as mine.
They claim they can "calculate" what my metered bill would be from
knowing whether my house is detached or not, and how many occupants it
has, they seem determined to avoid the word "estimate".-a They will
have to send out a surveyor who will then arrange a meter fitting
appointment ...
The number of occupants would obviously play into this, but I would love
to know what impact having a home which is detached would have on water usage.
Am I supposed to turn the tap on more(or less) often than someone in a
semi?
Greater surface area for evaporation?
On 23/02/2026 19:59, Sam Plusnet wrote:
On 23/02/2026 09:28, Andy Burns wrote:
RJH wrote:
Andrew wrote:
How many people are in your house ?
Is the fairly critical thing. Thirsty gardens can bump it up too.
STwater requested last week that I send a photo of the meter, they
have just replied denying it exists, and tell me that I must have
mistaken a neighbour's meter as mine.
They claim they can "calculate" what my metered bill would be from
knowing whether my house is detached or not, and how many occupants
it has, they seem determined to avoid the word "estimate".-a They will
have to send out a surveyor who will then arrange a meter fitting
appointment ...
The number of occupants would obviously play into this, but I would
love to know what impact having a home which is detached would have on
water usage.
Am I supposed to turn the tap on more(or less) often than someone in a
semi?
Greater surface area for evaporation?
Possibly a detached house will have larger garden using more water or
have more shower facilities - again using more water
On 23/02/2026 22:45, Charles Hope wrote:
On 23/02/2026 19:59, Sam Plusnet wrote:
On 23/02/2026 09:28, Andy Burns wrote:
RJH wrote:
Andrew wrote:
How many people are in your house ?
Is the fairly critical thing. Thirsty gardens can bump it up too.
STwater requested last week that I send a photo of the meter, they
have just replied denying it exists, and tell me that I must have
mistaken a neighbour's meter as mine.
They claim they can "calculate" what my metered bill would be from
knowing whether my house is detached or not, and how many occupants
it has, they seem determined to avoid the word "estimate". They will
have to send out a surveyor who will then arrange a meter fitting
appointment ...
The number of occupants would obviously play into this, but I would
love to know what impact having a home which is detached would have on
water usage.
Am I supposed to turn the tap on more(or less) often than someone in a
semi?
Greater surface area for evaporation?
Possibly a detached house will have larger garden using more water or
have more shower facilities - again using more water
This is a detatched house - it's smaller than most of our neighbours
semis.
Water the garden??? (You obviously don't live in Wales.)
We haven't watered the garden in the last 25 years, & use rainwater
barrels for the greenhouse.
The number of showers (or baths) isn't relevant.
Consider a house with a single occupant but 3 showers. Will that
occupant shower more often? (repeat the thought experiment for any
number of occupants)
On 23/02/2026 22:45, Charles Hope wrote:
On 23/02/2026 19:59, Sam Plusnet wrote:
On 23/02/2026 09:28, Andy Burns wrote:
RJH wrote:
Andrew wrote:
How many people are in your house ?
Is the fairly critical thing. Thirsty gardens can bump it up too.
STwater requested last week that I send a photo of the meter, they
have just replied denying it exists, and tell me that I must have
mistaken a neighbour's meter as mine.
They claim they can "calculate" what my metered bill would be from
knowing whether my house is detached or not, and how many occupants
it has, they seem determined to avoid the word "estimate".-a They
will have to send out a surveyor who will then arrange a meter
fitting appointment ...
The number of occupants would obviously play into this, but I would
love to know what impact having a home which is detached would have
on water usage.
Am I supposed to turn the tap on more(or less) often than someone in
a semi?
Greater surface area for evaporation?
Possibly a detached house will have larger garden using more water or
have more shower facilities - again using more water
This is a detatched house - it's smaller than most of our neighbours semis. Water the garden???-a (You obviously don't live in Wales.)
We haven't watered the garden in the last 25 years, & use rainwater
barrels for the greenhouse.
The number of showers (or baths) isn't relevant.
Consider a house with a single occupant but 3 showers.-a Will that
occupant shower more often? (repeat the thought experiment for any
number of occupants)
On 24/02/2026 01:53, Sam Plusnet wrote:
On 23/02/2026 22:45, Charles Hope wrote:
On 23/02/2026 19:59, Sam Plusnet wrote:
On 23/02/2026 09:28, Andy Burns wrote:
RJH wrote:
Andrew wrote:
How many people are in your house ?
Is the fairly critical thing. Thirsty gardens can bump it up too.
STwater requested last week that I send a photo of the meter, they
have just replied denying it exists, and tell me that I must have
mistaken a neighbour's meter as mine.
They claim they can "calculate" what my metered bill would be from
knowing whether my house is detached or not, and how many occupants >>>>> it has, they seem determined to avoid the word "estimate".-a They
will have to send out a surveyor who will then arrange a meter
fitting appointment ...
The number of occupants would obviously play into this, but I would
love to know what impact having a home which is detached would have
on water usage.
Am I supposed to turn the tap on more(or less) often than someone in
a semi?
Greater surface area for evaporation?
Possibly a detached house will have larger garden using more water or
have more shower facilities - again using more water
This is a detatched house - it's smaller than most of our neighbours semis. >> Water the garden???-a (You obviously don't live in Wales.)
We haven't watered the garden in the last 25 years, & use rainwater
barrels for the greenhouse.
The number of showers (or baths) isn't relevant.
Consider a house with a single occupant but 3 showers.-a Will that
occupant shower more often? (repeat the thought experiment for any
number of occupants)
They don't seem to factor in having teenagers in their algorithms,
though when ours left home, consumption of bog paper dropped through the floor.
On 23/02/2026 11:26, RJH wrote:
On 23 Feb 2026 at 11:14:45 GMT, The Natural Philosopher wrote:
On 23/02/2026 10:09, Mark Carver wrote:
14 m^3 in 270 days ? Presumably you must wash and shower somewhere else >>>> then ?
that's 14,000 litres ...50l per day.
Low, but not impossible
Pretty much my consumption. Draw your own conclusions . . . :-)
Ah, the great unwashed :)
Timatmarford <tim@marford.uk.com> writes:
Perhaps these meters are only meant to be read by a *drive by* meter
reader. When was the last time you saw one of those.
A bin lorry goes past my house every Monday.
the transmission device on this water meter says LoRaWAN (as in Wide Area Network).
This is the first time I've heard of LoRa being used for metering. Think how many
receivers would need to be spread across the countryside to do this.
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