From Newsgroup: nz.comp

On 1/11/24 16:23, Lawrence D'Oliveiro wrote:

I was using the chat service on one.nz to cancel my old ADSL plan. The chatbot asks you a few questions before putting you through to a human; I found that, if I said I was wanting to cancel, then, after entering some details, the final handoff to a human would always fail and tell me to
start again. This got a bit annoying after it happened 3-4 times.

So I chose a different option, to buy or change a plan. Then I was able to get through to an actual human.

Anyway, if yourCOve been getting the same runaround, itrCOs worth a try. ;)

https://www.scoop.co.nz/stories/BU2411/S00157/consumer-nz-reveals-2024s-best-and-worst-mobile-phone-providers.htm


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From Newsgroup: nz.comp

On Wed, 13 Nov 2024 10:38:45 +1300, greybeard wrote:

On 1/11/24 16:23, Lawrence D'Oliveiro wrote:

I was using the chat service on one.nz to cancel my old ADSL plan.

...
[list of mobile phone providers deleted]

Not sure why thatrCOs relevant ...
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