I was using the chat service on one.nz to cancel my old ADSL plan. The chatbot asks you a few questions before putting you through to a human; I found that, if I said I was wanting to cancel, then, after entering some details, the final handoff to a human would always fail and tell me to
start again. This got a bit annoying after it happened 3-4 times.
So I chose a different option, to buy or change a plan. Then I was able to get through to an actual human.
Anyway, if yourCOve been getting the same runaround, itrCOs worth a try. ;)
On 1/11/24 16:23, Lawrence D'Oliveiro wrote:
...
I was using the chat service on one.nz to cancel my old ADSL plan.
[list of mobile phone providers deleted]
| Sysop: | Amessyroom |
|---|---|
| Location: | Fayetteville, NC |
| Users: | 54 |
| Nodes: | 6 (0 / 6) |
| Uptime: | 12:25:06 |
| Calls: | 742 |
| Files: | 1,218 |
| D/L today: |
2 files (2,024K bytes) |
| Messages: | 183,176 |
| Posted today: | 1 |