Hi All,
Whirlpool GR2SHKXKQ00 freezer on the top, refrigerator
on the bottom.
https://www.partselect.com/Models/GR2SHKXKQ00/Sections/LINER/?ModelID=642838&ModelNum=GR2SHKXKQ00&mfgModelNum=&ManufactureID=3&Selected=JCUUEO7R&Position=3&mfg=Whirlpool&Type=Refrigerator&Mark=3
Symptoms:
[1] Freezer won't stop cooling.-a It is sitting at -15F
at the moment.-a Fan runs continuously.
[2] no air blowing down the vent into the refrigerator.
I caught it at 75F.
I emptied contents of the refrigerator section into to an
alternate refrigerator in the garage.-a Placed ice packs
in the refrigerator.-a Got it down to 45F now.
From the parts list I see:
[a] 4, 2213100 Adaptive,
-aDefrost Control
[b] 13, 2200859 Thermostat Assembly
-a(Includes Items
-a-a-a 5, 18, & 36)
[c] 9, 2179858 Damper, Air
[d] 36, 2205079 Seal, Rear
-aThermostat
I am thinking that something is blocking the air flow
to the refrigerator and that the thermostat is inside the
refrigerator and as such is not picking up the temperature
of the freeze.
Your take?
Yours in Confusion,
-T
T wrote:
Hi All,
Whirlpool GR2SHKXKQ00 freezer on the top, refrigerator
on the bottom.
https://www.partselect.com/Models/GR2SHKXKQ00/Sections/LINER/?
ModelID=642838&ModelNum=GR2SHKXKQ00&mfgModelNum=&ManufactureID=3&Selected=JCUUEO7R&Position=3&mfg=Whirlpool&Type=Refrigerator&Mark=3
Symptoms:
[1] Freezer won't stop cooling.-a It is sitting at -15F
at the moment.-a Fan runs continuously.
[2] no air blowing down the vent into the refrigerator.
I caught it at 75F.
I emptied contents of the refrigerator section into to an
alternate refrigerator in the garage.-a Placed ice packs
in the refrigerator.-a Got it down to 45F now.
-aFrom the parts list I see:
[a] 4, 2213100 Adaptive,
-a-aDefrost Control
[b] 13, 2200859 Thermostat Assembly
-a-a(Includes Items
-a-a-a-a 5, 18, & 36)
[c] 9, 2179858 Damper, Air
[d] 36, 2205079 Seal, Rear
-a-aThermostat
I am thinking that something is blocking the air flow
to the refrigerator and that the thermostat is inside the
refrigerator and as such is not picking up the temperature
of the freeze.
Your take?
Yours in Confusion,
-T
I don't repair refrigerators for a living.-a But I think you are correct about the air flow.-a If you have not already allowed the frig to
*totally* defrost, that is the first thing I would do.-a You could have
ice preventing the air flow.
T wrote:
Hi All,
Whirlpool GR2SHKXKQ00 freezer on the top, refrigerator
on the bottom.
https://www.partselect.com/Models/GR2SHKXKQ00/Sections/LINER/?ModelID=642838&ModelNum=GR2SHKXKQ00&mfgModelNum=&ManufactureID=3&Selected=JCUUEO7R&Position=3&mfg=Whirlpool&Type=Refrigerator&Mark=3
Symptoms:
[1] Freezer won't stop cooling.a It is sitting at -15F
at the moment.a Fan runs continuously.
[2] no air blowing down the vent into the refrigerator.
I caught it at 75F.
I emptied contents of the refrigerator section into to an
alternate refrigerator in the garage.a Placed ice packs
in the refrigerator.a Got it down to 45F now.
From the parts list I see:
[a] 4, 2213100 Adaptive,
aDefrost Control
[b] 13, 2200859 Thermostat Assembly
a(Includes Items
aaa 5, 18, & 36)
[c] 9, 2179858 Damper, Air
[d] 36, 2205079 Seal, Rear
aThermostat
I am thinking that something is blocking the air flow
to the refrigerator and that the thermostat is inside the
refrigerator and as such is not picking up the temperature
of the freeze.
Your take?
Yours in Confusion,
-T
I don't repair refrigerators for a living. But I think you are correct >about the air flow. If you have not already allowed the frig to
*totally* defrost, that is the first thing I would do. You could have
ice preventing the air flow.
Hi All,
Whirlpool GR2SHKXKQ00 freezer on the top, refrigerator
on the bottom.
https://www.partselect.com/Models/GR2SHKXKQ00/Sections/LINER/? ModelID=642838&ModelNum=GR2SHKXKQ00&mfgModelNum=&ManufactureID=3&Selected=JCUUEO7R&Position=3&mfg=Whirlpool&Type=Refrigerator&Mark=3
Symptoms:
[1] Freezer won't stop cooling.-a It is sitting at -15F
at the moment.-a Fan runs continuously.
[2] no air blowing down the vent into the refrigerator.
I caught it at 75F.
I emptied contents of the refrigerator section into to an
alternate refrigerator in the garage.-a Placed ice packs
in the refrigerator.-a Got it down to 45F now.
From the parts list I see:
[a] 4, 2213100 Adaptive,
-aDefrost Control
[b] 13, 2200859 Thermostat Assembly
-a(Includes Items
-a-a-a 5, 18, & 36)
[c] 9, 2179858 Damper, Air
[d] 36, 2205079 Seal, Rear
-aThermostat
I am thinking that something is blocking the air flow
to the refrigerator and that the thermostat is inside the
refrigerator and as such is not picking up the temperature
of the freeze.
Your take?
Yours in Confusion,
-T
On 11/27/2025 3:05 PM, T wrote:I just had the same issue with a friend's freezer. Ends up it was
Hi All,
Whirlpool GR2SHKXKQ00 freezer on the top, refrigerator
on the bottom.
https://www.partselect.com/Models/GR2SHKXKQ00/Sections/LINER/?
ModelID=642838&ModelNum=GR2SHKXKQ00&mfgModelNum=&ManufactureID=3&Selected=JCUUEO7R&Position=3&mfg=Whirlpool&Type=Refrigerator&Mark=3
Symptoms:
[1] Freezer won't stop cooling.a It is sitting at -15F
at the moment.a Fan runs continuously.
[2] no air blowing down the vent into the refrigerator.
I caught it at 75F.
I emptied contents of the refrigerator section into to an
alternate refrigerator in the garage.a Placed ice packs
in the refrigerator.a Got it down to 45F now.
From the parts list I see:
[a] 4, 2213100 Adaptive,
aDefrost Control
[b] 13, 2200859 Thermostat Assembly
a(Includes Items
aaa 5, 18, & 36)
[c] 9, 2179858 Damper, Air
[d] 36, 2205079 Seal, Rear
aThermostat
I am thinking that something is blocking the air flow
to the refrigerator and that the thermostat is inside the
refrigerator and as such is not picking up the temperature
of the freeze.
Your take?
Yours in Confusion,
-T
Could be the self defrost is not working and the coil froze up.
You can verify if you can see the coil, otherwise, turn off, open door,
use a hair dryer to get some hot air. Once done, it may be good for a
few days to a week and will freeze again.
On Thu, 27 Nov 2025 17:27:55 -0500, Ed P <esp@snet.n> wrote:
On 11/27/2025 3:05 PM, T wrote:I just had the same issue with a friend's freezer. Ends up it was over-filled and could not "breathe" - like the one in the video. By
Hi All,
Whirlpool GR2SHKXKQ00 freezer on the top, refrigerator
on the bottom.
https://www.partselect.com/Models/GR2SHKXKQ00/Sections/LINER/?
ModelID=642838&ModelNum=GR2SHKXKQ00&mfgModelNum=&ManufactureID=3&Selected=JCUUEO7R&Position=3&mfg=Whirlpool&Type=Refrigerator&Mark=3
Symptoms:
[1] Freezer won't stop cooling.-a It is sitting at -15F
at the moment.-a Fan runs continuously.
[2] no air blowing down the vent into the refrigerator.
I caught it at 75F.
I emptied contents of the refrigerator section into to an
alternate refrigerator in the garage.-a Placed ice packs
in the refrigerator.-a Got it down to 45F now.
From the parts list I see:
[a] 4, 2213100 Adaptive,
-aDefrost Control
[b] 13, 2200859 Thermostat Assembly
-a(Includes Items
-a-a-a 5, 18, & 36)
[c] 9, 2179858 Damper, Air
[d] 36, 2205079 Seal, Rear
-aThermostat
I am thinking that something is blocking the air flow
to the refrigerator and that the thermostat is inside the
refrigerator and as such is not picking up the temperature
of the freeze.
Your take?
Yours in Confusion,
-T
Could be the self defrost is not working and the coil froze up.
You can verify if you can see the coil, otherwise, turn off, open door,
use a hair dryer to get some hot air. Once done, it may be good for a
few days to a week and will freeze again.
enabling air flow it "allowed" the defrost to work and prevented
re-freazing. It has been working effectively now for over a month
(actually over 2 now). It took 2 applications of the hair drier to get
the air moving and keep it moving - along with removing about 10 lbs
of "frozen stuff" from the freezer compartment and moving things
around in the fridge compartment.. This was in a bottom freezer unit.
The warning sign here was the fan got noisy - then she realized her
lettuce was frozen - along with other things in the refrigerator,
while her ice cream was getting soft .
On 11/27/25 5:08 PM, Clare Snyder wrote:
On Thu, 27 Nov 2025 17:27:55 -0500, Ed P <esp@snet.n> wrote:
On 11/27/2025 3:05 PM, T wrote:-a I just had the same issue with a friend's freezer. Ends up it was
Hi All,
Whirlpool GR2SHKXKQ00 freezer on the top, refrigerator
on the bottom.
https://www.partselect.com/Models/GR2SHKXKQ00/Sections/LINER/?
ModelID=642838&ModelNum=GR2SHKXKQ00&mfgModelNum=&ManufactureID=3&Selected=JCUUEO7R&Position=3&mfg=Whirlpool&Type=Refrigerator&Mark=3
Symptoms:
[1] Freezer won't stop cooling.-a It is sitting at -15F
at the moment.-a Fan runs continuously.
[2] no air blowing down the vent into the refrigerator.
I caught it at 75F.
I emptied contents of the refrigerator section into to an
alternate refrigerator in the garage.-a Placed ice packs
in the refrigerator.-a Got it down to 45F now.
-a From the parts list I see:
[a] 4, 2213100 Adaptive,
-a -aDefrost Control
[b] 13, 2200859 Thermostat Assembly
-a -a(Includes Items
-a -a-a-a 5, 18, & 36)
[c] 9, 2179858 Damper, Air
[d] 36, 2205079 Seal, Rear
-a -aThermostat
I am thinking that something is blocking the air flow
to the refrigerator and that the thermostat is inside the
refrigerator and as such is not picking up the temperature
of the freeze.
Your take?
Yours in Confusion,
-T
Could be the self defrost is not working and the coil froze up.
You can verify if you can see the coil, otherwise, turn off, open door,
use a hair dryer to get some hot air.-a Once done, it may be good for a
few days to a week and will freeze again.
over-filled and could not "breathe" - like the one in the video. By
enabling air flow it "allowed" the defrost to work and prevented
re-freazing. It has been working effectively now for over a month
(actually over 2 now). It took 2 applications of the hair drier to get
the air moving and keep it moving - along with removing about 10 lbs
of "frozen stuff" from the freezer compartment and moving things
around in the fridge compartment.. This was in a bottom freezer unit.
-a The warning sign here was the fan got noisy - then she realized her
lettuce was frozen - along with other things in the refrigerator,
while her ice cream was getting soft .
Hi Claire,
The freezer is getting super cold (-20F) and the refrigerator
is getting hot.-a No air flow from the freezer.-a The fan in the
freeze runs constantly.-a-a (That was some hard broccoli!)
I did empty and shut off the units and opened all the doors
for half a day.-a The Freezer is now at +5F and seems to be
staying there but it is reloaded with stuff that had warmed
up a bit.
The refrigerator is sitting a +45F with a tons of ice blocks
and blue ice in it.
There is still no air being blown into the refrigerator.
If I turn the freeze temperature control knob up, I can hear
the click.-a The freeze still runs anyway.
I poured scalding hot water down the air hole from the freezer
at the vents in the freezer.-a It all came right through.
-T
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