• Making a 999 call from a mobile - can you send pictures and W3W?

    From David@wibble@btinternet.com to uk.telecom.mobile on Sun Oct 5 13:52:29 2025
    From Newsgroup: uk.telecom.mobile

    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a 999 call.

    It seems logical with a modern mobile phone that you could contact the emergency services then send your precise location using What3Words, then
    send a picture of the incident.

    Can this be easily done within the average phone app and received by the emergency call handler?

    Or do you have to start one or more further apps, such as WhatsApp, to eventually achieve this.

    I feel that one app should be able to do all this, but can't initially
    find it.

    Alternatively, can you make an emergency call from WhatApp?

    Cheers



    Dave R
    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --
    This email has been checked for viruses by Avast antivirus software. www.avast.com
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  • From Tweed@usenet.tweed@gmail.com to uk.telecom.mobile on Sun Oct 5 15:00:40 2025
    From Newsgroup: uk.telecom.mobile

    David <wibble@btinternet.com> wrote:
    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a 999 call.

    It seems logical with a modern mobile phone that you could contact the emergency services then send your precise location using What3Words, then send a picture of the incident.

    Can this be easily done within the average phone app and received by the emergency call handler?

    Or do you have to start one or more further apps, such as WhatsApp, to eventually achieve this.

    I feel that one app should be able to do all this, but can't initially
    find it.

    Alternatively, can you make an emergency call from WhatApp?

    Cheers



    Dave R


    Most modern mobile phones transmit their location during an emergency call.
    See

    https://eena.org/our-work/eena-special-focus/advanced-mobile-location/

    https://www.secamb.nhs.uk/wp-content/uploads/2023/08/220805-FOI-AML-W3W-references-.pdf

    IrCOm not sure that encouraging pictures to be sent is a good idea. It will likely cause as many problems as it solves, eg encouraging the caller to
    put themselves in danger.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David@wibble@btinternet.com to uk.telecom.mobile on Sun Oct 5 17:37:07 2025
    From Newsgroup: uk.telecom.mobile

    On Sun, 05 Oct 2025 15:00:40 +0000, Tweed wrote:

    David <wibble@btinternet.com> wrote:
    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a
    999 call.

    It seems logical with a modern mobile phone that you could contact the
    emergency services then send your precise location using What3Words,
    then send a picture of the incident.

    Can this be easily done within the average phone app and received by
    the emergency call handler?

    Or do you have to start one or more further apps, such as WhatsApp, to
    eventually achieve this.

    I feel that one app should be able to do all this, but can't initially
    find it.

    Alternatively, can you make an emergency call from WhatApp?

    Cheers



    Dave R


    Most modern mobile phones transmit their location during an emergency
    call.
    See

    https://eena.org/our-work/eena-special-focus/advanced-mobile-location/

    https://www.secamb.nhs.uk/wp-content/uploads/2023/08/220805-FOI-AML-W3W-
    references-.pdf

    IrCOm not sure that encouraging pictures to be sent is a good idea. It
    will likely cause as many problems as it solves, eg encouraging the
    caller to put themselves in danger.

    Geolocation by triangulating cell towers is not reliable.
    Are you saying that the phone will send a GPS location?

    Cheers



    Dave R
    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --
    This email has been checked for viruses by Avast antivirus software. www.avast.com
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  • From Jeff Layman@Jeff@invalid.invalid to uk.telecom.mobile on Sun Oct 5 18:42:54 2025
    From Newsgroup: uk.telecom.mobile

    On 05/10/2025 16:00, Tweed wrote:
    David <wibble@btinternet.com> wrote:
    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a 999 >> call.

    It seems logical with a modern mobile phone that you could contact the
    emergency services then send your precise location using What3Words, then
    send a picture of the incident.

    Can this be easily done within the average phone app and received by the
    emergency call handler?

    Or do you have to start one or more further apps, such as WhatsApp, to
    eventually achieve this.

    I feel that one app should be able to do all this, but can't initially
    find it.

    Alternatively, can you make an emergency call from WhatApp?

    Cheers



    Dave R


    Most modern mobile phones transmit their location during an emergency call. See

    https://eena.org/our-work/eena-special-focus/advanced-mobile-location/

    But, in general, not if location services are turned off. However, your
    mobile service provider /might/ send location data even if these are
    turned off in your settings.
    --
    Jeff
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Tweed@usenet.tweed@gmail.com to uk.telecom.mobile on Sun Oct 5 18:07:09 2025
    From Newsgroup: uk.telecom.mobile

    David <wibble@btinternet.com> wrote:
    On Sun, 05 Oct 2025 15:00:40 +0000, Tweed wrote:

    David <wibble@btinternet.com> wrote:
    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a
    999 call.

    It seems logical with a modern mobile phone that you could contact the
    emergency services then send your precise location using What3Words,
    then send a picture of the incident.

    Can this be easily done within the average phone app and received by
    the emergency call handler?

    Or do you have to start one or more further apps, such as WhatsApp, to
    eventually achieve this.

    I feel that one app should be able to do all this, but can't initially
    find it.

    Alternatively, can you make an emergency call from WhatApp?

    Cheers



    Dave R


    Most modern mobile phones transmit their location during an emergency
    call.
    See

    https://eena.org/our-work/eena-special-focus/advanced-mobile-location/

    https://www.secamb.nhs.uk/wp-content/uploads/2023/08/220805-FOI-AML-W3W-
    references-.pdf

    IrCOm not sure that encouraging pictures to be sent is a good idea. It
    will likely cause as many problems as it solves, eg encouraging the
    caller to put themselves in danger.

    Geolocation by triangulating cell towers is not reliable.
    Are you saying that the phone will send a GPS location?

    Cheers



    Dave R


    Yes. The phone will transmit its best knowledge of its location.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.telecom.mobile on Mon Oct 6 07:54:27 2025
    From Newsgroup: uk.telecom.mobile

    On 05/10/2025 14:52, David wrote:
    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a 999 call.

    It seems logical with a modern mobile phone that you could contact the emergency services then send your precise location using What3Words, then send a picture of the incident.

    Can this be easily done within the average phone app and received by the emergency call handler?

    Or do you have to start one or more further apps, such as WhatsApp, to eventually achieve this.

    I feel that one app should be able to do all this, but can't initially
    find it.

    Alternatively, can you make an emergency call from WhatApp?



    If the phone has GPS enabled then they can get the position without your knowledge. A friend once checked my location that way and rang me on
    the landline at the house I was visiting. :-)


    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.telecom.mobile on Mon Oct 6 07:59:24 2025
    From Newsgroup: uk.telecom.mobile

    On 05/10/2025 16:00, Tweed wrote:
    IrCOm not sure that encouraging pictures to be sent is a good idea. It will likely cause as many problems as it solves, eg encouraging the caller to
    put themselves in danger.


    I think UK police forces have a number or URL where pictures can be
    sent, it is often given out after an 'incident'.


    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Chris@ithinkiam@gmail.com to uk.telecom.mobile on Mon Oct 6 07:09:54 2025
    From Newsgroup: uk.telecom.mobile

    David <wibble@btinternet.com> wrote:
    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a 999 call.

    It seems logical with a modern mobile phone that you could contact the emergency services then send your precise location using What3Words, then send a picture of the incident.

    Can this be easily done within the average phone app and received by the emergency call handler?

    I doubt it. It would require a huge revamp of the whole call handling
    system to use some form messaging system that links correctly with the
    caller that works for all phones.

    Or do you have to start one or more further apps, such as WhatsApp, to eventually achieve this.

    I feel that one app should be able to do all this, but can't initially
    find it.

    Alternatively, can you make an emergency call from WhatApp?

    A quick google doesn't seem provide much info.

    Cheers



    Dave R




    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Layman@Jeff@invalid.invalid to uk.telecom.mobile on Mon Oct 6 08:33:00 2025
    From Newsgroup: uk.telecom.mobile

    On 06/10/2025 08:09, Chris wrote:
    David <wibble@btinternet.com> wrote:
    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a 999 >> call.

    It seems logical with a modern mobile phone that you could contact the
    emergency services then send your precise location using What3Words, then
    send a picture of the incident.

    Can this be easily done within the average phone app and received by the
    emergency call handler?

    I doubt it. It would require a huge revamp of the whole call handling
    system to use some form messaging system that links correctly with the
    caller that works for all phones.

    <https://www.android.com/intl/en_uk/safety/emergency-help/emergency-location-service/>
    --
    Jeff
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Wade@dave@g4ugm.invalid to uk.telecom.mobile on Mon Oct 6 09:35:33 2025
    From Newsgroup: uk.telecom.mobile

    On 06/10/2025 09:09, Chris wrote:
    David <wibble@btinternet.com> wrote:
    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a 999 >> call.

    It seems logical with a modern mobile phone that you could contact the
    emergency services then send your precise location using What3Words, then
    send a picture of the incident.

    Can this be easily done within the average phone app and received by the
    emergency call handler?

    I doubt it. It would require a huge revamp of the whole call handling
    system to use some form messaging system that links correctly with the
    caller that works for all phones.

    Or do you have to start one or more further apps, such as WhatsApp, to
    eventually achieve this.

    I feel that one app should be able to do all this, but can't initially
    find it.

    Alternatively, can you make an emergency call from WhatApp?

    A quick google doesn't seem provide much info.

    There is a 999 SMS service but you need to register for it.

    https://www.avonandsomerset.police.uk/contact/british-sign-language-bsl/emergency-sms-service-for-deaf-deafened-hard-of-hearing-and-speech-impaired-people/




    Cheers



    Dave R




    Dave
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Woolley@david@ex.djwhome.demon.invalid to uk.telecom.mobile on Mon Oct 6 09:30:45 2025
    From Newsgroup: uk.telecom.mobile

    On 05/10/2025 18:42, Jeff Layman wrote:
    But, in general, not if location services are turned off.

    Samungs will do so even if location services are turned off. There is a separate setting to disable sending location on emergency calls.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Woolley@david@ex.djwhome.demon.invalid to uk.telecom.mobile on Mon Oct 6 09:31:08 2025
    From Newsgroup: uk.telecom.mobile

    On 05/10/2025 19:07, Tweed wrote:
    Yes. The phone will transmit its best knowledge of its location.

    And at least for Samsungs, will turn off any restrictions on location
    sources, whilst doing so, so it will be the most accurate location of
    which it is capable.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Woolley@david@ex.djwhome.demon.invalid to uk.telecom.mobile on Mon Oct 6 18:28:54 2025
    From Newsgroup: uk.telecom.mobile

    On 05/10/2025 14:52, David wrote:
    the
    emergency services then send your precise location using What3Words

    W3W is a way of monetising latitudes and longitudes, and only makes
    sense if the caller personally speaks the information. For emergency purposes, it only has a limited lifetime, because it is only needed for
    phones that don't support emergency location services. Once you send as
    data, there is no advantage in not sending, directly, latitude and
    longitude, or some other non-proprietary encoding, like National Grid Reference.

    There are other codings that attempt to make latitude and longitude
    easier to communicate, and which are not proprietary, or only semi-proprietary, e.g. Google has + codes, which have a full form, which
    is non-proprietary, and can be truncated on the right, to give less
    precise locations. Google use a semi-proprietary form in which they
    replace the the most significant end with a place name, from Google
    maps, to disambiguate. Any place name that successfully disambiguates
    can be used, but you need to be sure both sides know the name, which is
    where some reliance on Google Maps comes in.

    W3W has a nominally secret dictionary of words and reserves the easier
    words for locations with concentrations of people. Having the
    dictionary as a trade secret means they can make money by selling their decoding services to the emergency services.

    Looking at the NHS PDF someone posted, I'd say that W3W has been bolted
    onto a system designed for national grid references, and also with
    support for latitude and longitude, rather than being the primary input method. It isn't used when the location is sent automatically.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Chris@ithinkiam@gmail.com to uk.telecom.mobile on Mon Oct 6 17:40:20 2025
    From Newsgroup: uk.telecom.mobile

    Jeff Layman <Jeff@invalid.invalid> wrote:
    On 06/10/2025 08:09, Chris wrote:
    David <wibble@btinternet.com> wrote:
    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a 999 >>> call.

    It seems logical with a modern mobile phone that you could contact the
    emergency services then send your precise location using What3Words, then >>> send a picture of the incident.

    Can this be easily done within the average phone app and received by the >>> emergency call handler?

    I doubt it. It would require a huge revamp of the whole call handling
    system to use some form messaging system that links correctly with the
    caller that works for all phones.

    <https://www.android.com/intl/en_uk/safety/emergency-help/emergency-location-service/>

    Thanks. Is it being used in the UK at all? Someone mentioned a different service elsethread.

    Generally, I was more referring to the photos part of the OP. Accepting
    photos to 999 will be a challenge.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Woolley@david@ex.djwhome.demon.invalid to uk.telecom.mobile on Mon Oct 6 18:55:06 2025
    From Newsgroup: uk.telecom.mobile

    On 06/10/2025 18:40, Chris wrote:
    Thanks. Is it being used in the UK at all? Someone mentioned a different service elsethread.

    I think they are different names for the same thing.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Chris@ithinkiam@gmail.com to uk.telecom.mobile on Mon Oct 6 18:52:48 2025
    From Newsgroup: uk.telecom.mobile

    David Wade <dave@g4ugm.invalid> wrote:
    On 06/10/2025 09:09, Chris wrote:
    David <wibble@btinternet.com> wrote:
    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a 999 >>> call.

    It seems logical with a modern mobile phone that you could contact the
    emergency services then send your precise location using What3Words, then >>> send a picture of the incident.

    Can this be easily done within the average phone app and received by the >>> emergency call handler?

    I doubt it. It would require a huge revamp of the whole call handling
    system to use some form messaging system that links correctly with the
    caller that works for all phones.

    Or do you have to start one or more further apps, such as WhatsApp, to
    eventually achieve this.

    I feel that one app should be able to do all this, but can't initially
    find it.

    Alternatively, can you make an emergency call from WhatApp?

    A quick google doesn't seem provide much info.

    There is a 999 SMS service but you need to register for it.

    https://www.avonandsomerset.police.uk/contact/british-sign-language-bsl/emergency-sms-service-for-deaf-deafened-hard-of-hearing-and-speech-impaired-people/

    That's explicitly a service for people can't make voice calls and isn't recommended to use instead of dialong 999. It also only does SMS so no
    images nor any use in places with no mobile signal where you might still
    have wifi access.


    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Andy Burns@usenet@andyburns.uk to uk.telecom.mobile on Tue Oct 7 09:17:02 2025
    From Newsgroup: uk.telecom.mobile

    Chris wrote:

    Jeff Layman wrote:

    <https://www.android.com/intl/en_uk/safety/emergency-help/emergency-location-service/>

    Thanks. Is it being used in the UK at all? Someone mentioned a different service elsethread.
    Within an actual blue-light service control room, it is delivered by BT
    as a service they call EISEC.

    It provides the known address for PSTN and VoIP calls, for mobiles it
    provides co-ordinates of an ellipse that the phone is within, the radius varies depending on the uncertainty of the location, and tends towards a circle when stationary and stretches thinner and longer when travelling
    at high speed.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.telecom.mobile on Tue Oct 7 09:43:03 2025
    From Newsgroup: uk.telecom.mobile

    On 07/10/2025 09:17, Andy Burns wrote:
    Within an actual blue-light service control room, it is delivered by BT
    as a service they call EISEC.



    It is not confined to the call centres.

    Watch the BBC series on North Wales Mountain Rescue services, they are regularly seen using it find the location of a casualty. A friend did
    work for the police and had access from home.




    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.telecom.mobile on Tue Oct 7 09:45:38 2025
    From Newsgroup: uk.telecom.mobile

    On 06/10/2025 18:28, David Woolley wrote:
    W3W is a way of monetising latitudes and longitudes, and only makes
    sense if the caller personally speaks the information.-a For emergency purposes, it only has a limited lifetime, because it is only needed for phones that don't support emergency location services.-a Once you send as data, there is no advantage in not sending, directly, latitude and longitude, or some other non-proprietary encoding, like National Grid Reference.



    Didn't many emergency service lose faith it in it because it is
    ambiguous and I think there was an incident where the wrong location was
    got using it.




    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Wade@dave@g4ugm.invalid to uk.telecom.mobile on Tue Oct 7 15:34:49 2025
    From Newsgroup: uk.telecom.mobile

    On 07/10/2025 10:45, JMB99 wrote:
    On 06/10/2025 18:28, David Woolley wrote:
    W3W is a way of monetising latitudes and longitudes, and only makes
    sense if the caller personally speaks the information.-a For emergency
    purposes, it only has a limited lifetime, because it is only needed
    for phones that don't support emergency location services.-a Once you
    send as data, there is no advantage in not sending, directly, latitude
    and longitude, or some other non-proprietary encoding, like National
    Grid Reference.



    Didn't many emergency service lose faith it in it because it is
    ambiguous and I think there was an incident where the wrong location was
    got using it.





    This often happens when you can-|t copy and paste but have to read the
    words out.

    If its possible to copy and paste then google maps will let you copy and paste. e.g. this should be the dead centre of Torrox, Malaga, Spain

    https://maps.app.goo.gl/Khd6PPc8AVSnQSs2A

    W3W sells its self on the the ability to tell some one the address
    verbally, so this is also the dead centre of Torrox

    https://what3words.com/hydrate.benchmarks.rescues

    But in many cases such cases a simple transcription mistake will result
    in locations that are far away from each other.. e.g.

    https://what3words.com/hydrate.benchmarks.rescue

    is I think somewhere in Russia...
    .. then there is language, how many native English speakers have issues spelling "hydrate" so try reading that to a Spaniard. Of course its
    available in Spanish in which case the dead centre of Torrox becomes

    https://what3words.com/aceptamos.contamos.pel%C3%ADcula

    which should have an accented "i" so goodness knows if that works. I did
    check and if you don't put the accent in its fine so

    https://what3words.com/aceptamos.contamos.pelicula

    .. and all this is pointless, because the Spanish Police have their own
    app for alerting them, and they can pass this on to the other services...

    https://alertcops.ses.mir.es/publico/alertcops/en/

    Dave

    without the accented "i" points to the same square....
    ... so in short if you can copy text you don-|t need it.
    If you can-|t use with care.


    the words it
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Andy Burns@usenet@andyburns.uk to uk.telecom.mobile on Tue Oct 7 15:20:42 2025
    From Newsgroup: uk.telecom.mobile

    JMB99 wrote:

    David Woolley wrote:

    W3W is a way of monetising latitudes and longitudes

    Didn't many emergency service lose faith it in it because it is
    ambiguous and I think there was an incident where the wrong location was
    got using it.
    I know some fire services installing a new control system, and it's
    still integrating W3W
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From David Woolley@david@ex.djwhome.demon.invalid to uk.telecom.mobile on Tue Oct 7 15:50:29 2025
    From Newsgroup: uk.telecom.mobile

    On 07/10/2025 15:20, Andy Burns wrote:
    I know some fire services installing a new control system, and it's
    still integrating W3W

    I think that W3W has been better marketed to the public than Emergency Location Services or Google + codes, or even that you can get raw
    latitude and longitude, from Google Maps. That's probably why the OP
    was aware of it, but not ELS.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Chris@ithinkiam@gmail.com to uk.telecom.mobile on Tue Oct 7 16:05:56 2025
    From Newsgroup: uk.telecom.mobile

    David Wade <dave@g4ugm.invalid> wrote:
    On 07/10/2025 10:45, JMB99 wrote:
    On 06/10/2025 18:28, David Woolley wrote:
    W3W is a way of monetising latitudes and longitudes, and only makes
    sense if the caller personally speaks the information.-a For emergency
    purposes, it only has a limited lifetime, because it is only needed
    for phones that don't support emergency location services.-a Once you
    send as data, there is no advantage in not sending, directly, latitude
    and longitude, or some other non-proprietary encoding, like National
    Grid Reference.



    Didn't many emergency service lose faith it in it because it is
    ambiguous and I think there was an incident where the wrong location was
    got using it.





    This often happens when you can-|t copy and paste but have to read the
    words out.

    If its possible to copy and paste then google maps will let you copy and paste. e.g. this should be the dead centre of Torrox, Malaga, Spain

    https://maps.app.goo.gl/Khd6PPc8AVSnQSs2A

    W3W sells its self on the the ability to tell some one the address
    verbally, so this is also the dead centre of Torrox

    https://what3words.com/hydrate.benchmarks.rescues

    But in many cases such cases a simple transcription mistake will result
    in locations that are far away from each other.. e.g.

    https://what3words.com/hydrate.benchmarks.rescue

    is I think somewhere in Russia...

    That's kinda the point. Mistakes are obvious. It would be worse if similar
    w3w were separated by only a few km.

    There are examples where typos are geographically nearby, but I think they
    are rare.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Chris@ithinkiam@gmail.com to uk.telecom.mobile on Tue Oct 7 16:05:59 2025
    From Newsgroup: uk.telecom.mobile

    JMB99 <mb@nospam.net> wrote:
    On 07/10/2025 09:17, Andy Burns wrote:
    Within an actual blue-light service control room, it is delivered by BT
    as a service they call EISEC.



    It is not confined to the call centres.

    Watch the BBC series on North Wales Mountain Rescue services, they are regularly seen using it find the location of a casualty. A friend did
    work for the police and had access from home.


    Good to know.

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Peter Johnson@peter@parksidewood.nospam to uk.telecom.mobile on Tue Oct 7 18:00:07 2025
    From Newsgroup: uk.telecom.mobile

    On Tue, 7 Oct 2025 09:45:38 +0100, JMB99 <mb@nospam.net> wrote:




    Didn't many emergency service lose faith it in it because it is
    ambiguous and I think there was an incident where the wrong location was
    got using it.

    Don't know anything about W3W but when I joined the Leicestershire &
    Rutland Joint Fire Service control in 1969 there had recently been a
    problem with a call caused by Hoton on the Hill being confused with
    Houghton on the Hill, or vice versa, with wouldn't have arisen if the
    operator had taken the caller's phone number, which he was supposed to
    do, because they were on different exchanges, and the exchganges were
    recorded on the predetermined attendance cards which told the
    opperators what to send.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From JMB99@mb@nospam.net to uk.telecom.mobile on Tue Oct 7 23:09:24 2025
    From Newsgroup: uk.telecom.mobile

    On 07/10/2025 18:00, Peter Johnson wrote:
    Don't know anything about W3W but when I joined the Leicestershire &
    Rutland Joint Fire Service control in 1969 there had recently been a
    problem with a call caused by Hoton on the Hill being confused with
    Houghton on the Hill, or vice versa, with wouldn't have arisen if the operator had taken the caller's phone number, which he was supposed to
    do, because they were on different exchanges, and the exchganges were recorded on the predetermined attendance cards which told the
    opperators what to send.



    I remember years ago, when I was working in Wales, the local fire
    brigade requested that people (particularly in rural areas) kept a note
    of the NGR or even postcode by their telephone. Though partly because
    of possible confusion with Welsh place names - most of the fire brigade personnel would be Welsh speakers but the person making the call might
    not be and emergency calls can be routed to other call centres when they
    are busy.




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  • From Roger@invalid@invalid.invalid to uk.telecom.mobile on Wed Oct 8 11:54:49 2025
    From Newsgroup: uk.telecom.mobile

    On 5 Oct 2025 13:52:29 GMT, David <wibble@btinternet.com> wrote:

    I've had a quick search, but no luck so far.

    Suppose that you observe/are involved in an incident which justifies a 999 >call.

    It seems logical with a modern mobile phone that you could contact the >emergency services then send your precise location using What3Words, then >send a picture of the incident.

    An alternative to W3W is FixPhrase which uses up to four words.

    https://fixphrase.com/
    --
    Roger
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