• Unusual feature phone fault

    From Jeff Layman@Jeff@invalid.invalid to uk.telecom.mobile on Mon Jul 21 17:08:15 2025
    From Newsgroup: uk.telecom.mobile

    We have an ancient (12 years old) Samsung E1195 clamshell "feature"
    phone. It's really only used these days for receiving the odd text
    message, mainly those with a 6-number code for 2FA.

    The phone is on a very old Vodafone PAYG contract, and I don't think
    it's been topped up for years. Vodafone sent a text last week to say if
    it wasn't used in the next 90 days the number would be forfeit. I've got
    round this before by sending a short text from it to my phone. This
    time, though, sending a text failed. There was a "spinner" on the screen
    for about 10 seconds. Then the screen went black, and after about 5
    seconds it showed "Error", and asked if I wanted to retry or exit. Retry
    just did the same thing. It still receives texts, and can make and
    receive calls.

    I couldn't work out what was going on, but wondered if, following the
    Vodafone text, the Voda service was somehow stopping the texts. So I
    went to the local Vodafone shop today to ask them if they had any ideas.
    The guy there was as puzzled as I am - neither of us knew the phone was
    even capable of displaying "Error". He confirmed it wasn't the Voda
    service blocking the texts. In the end we agreed that it was probably
    the phone which was faulty, and also agreed that it made sense for me to
    just transfer the 2FA text confirmation to my phone number.

    By the way, there was nothing of help in the E1195 service manual which
    I downloaded from Elektrotanya.
    --
    Jeff

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Richmond@dnomhcir@gmx.com to uk.telecom.mobile on Mon Jul 21 17:20:51 2025
    From Newsgroup: uk.telecom.mobile

    Jeff Layman <Jeff@invalid.invalid> writes:

    We have an ancient (12 years old) Samsung E1195 clamshell "feature"
    phone. It's really only used these days for receiving the odd text
    message, mainly those with a 6-number code for 2FA.

    The phone is on a very old Vodafone PAYG contract, and I don't think
    it's been topped up for years. Vodafone sent a text last week to say
    if it wasn't used in the next 90 days the number would be
    forfeit. I've got round this before by sending a short text from it to
    my phone. This time, though, sending a text failed. There was a
    "spinner" on the screen for about 10 seconds. Then the screen went
    black, and after about 5 seconds it showed "Error", and asked if I
    wanted to retry or exit. Retry just did the same thing. It still
    receives texts, and can make and receive calls.

    I couldn't work out what was going on, but wondered if, following the Vodafone text, the Voda service was somehow stopping the texts. So I
    went to the local Vodafone shop today to ask them if they had any
    ideas. The guy there was as puzzled as I am - neither of us knew the
    phone was even capable of displaying "Error". He confirmed it wasn't
    the Voda service blocking the texts. In the end we agreed that it was probably the phone which was faulty, and also agreed that it made
    sense for me to just transfer the 2FA text confirmation to my phone
    number.

    By the way, there was nothing of help in the E1195 service manual
    which I downloaded from Elektrotanya.

    My old nokia phone started doing strange things after it had been left
    on for a very long time, so I did something like switch it off and on,
    or took the battery out and put it back in and it was OK afterwards.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Scott@newsgroups@gefion.myzen.co.uk to uk.telecom.mobile on Mon Jul 21 17:36:14 2025
    From Newsgroup: uk.telecom.mobile

    On Mon, 21 Jul 2025 17:08:15 +0100, Jeff Layman <Jeff@invalid.invalid>
    wrote:

    We have an ancient (12 years old) Samsung E1195 clamshell "feature"
    phone. It's really only used these days for receiving the odd text
    message, mainly those with a 6-number code for 2FA.

    The phone is on a very old Vodafone PAYG contract, and I don't think
    it's been topped up for years. Vodafone sent a text last week to say if
    it wasn't used in the next 90 days the number would be forfeit. I've got >round this before by sending a short text from it to my phone. This
    time, though, sending a text failed. There was a "spinner" on the screen
    for about 10 seconds. Then the screen went black, and after about 5
    seconds it showed "Error", and asked if I wanted to retry or exit. Retry >just did the same thing. It still receives texts, and can make and
    receive calls.

    If the only stipulation is that you have to 'use' the phone, surely
    making a call would be sufficient? Why do you need to send a text?
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Dave Royal@dave@dave123royal.com to uk.telecom.mobile on Mon Jul 21 17:13:12 2025
    From Newsgroup: uk.telecom.mobile

    On Mon, 21 Jul 2025 17:08:15 +0100, Jeff Layman wrote:

    We have an ancient (12 years old) Samsung E1195 clamshell "feature"
    phone. It's really only used these days for receiving the odd text
    message, mainly those with a 6-number code for 2FA.

    The phone is on a very old Vodafone PAYG contract, and I don't think
    it's been topped up for years. Vodafone sent a text last week to say if
    it wasn't used in the next 90 days the number would be forfeit. I've got round this before by sending a short text from it to my phone. This
    time, though, sending a text failed. There was a "spinner" on the screen
    for about 10 seconds. Then the screen went black, and after about 5
    seconds it showed "Error", and asked if I wanted to retry or exit. Retry
    just did the same thing. It still receives texts, and can make and
    receive calls.

    I couldn't work out what was going on, but wondered if, following the Vodafone text, the Voda service was somehow stopping the texts. So I
    went to the local Vodafone shop today to ask them if they had any ideas.
    The guy there was as puzzled as I am - neither of us knew the phone was
    even capable of displaying "Error". He confirmed it wasn't the Voda
    service blocking the texts. In the end we agreed that it was probably
    the phone which was faulty, and also agreed that it made sense for me to
    just transfer the 2FA text confirmation to my phone number.

    By the way, there was nothing of help in the E1195 service manual which
    I downloaded from Elektrotanya.

    I assume you checked the credit.

    When I changed my main phone number a year or so back it was a PITA
    changing the F2A numbers. Every bank and Savings organisation had a
    different Procedure. Only one allowed me to do it online, I think, most required me to ring up.

    I changed as many as possible to use an authenticator app, but no banks
    etc. allowed that. But PayPal and all my email accounts do.

    It might be easier to just get another old phone. I have a drawer-full of
    old Nokias: I expect lots of people do.
    --
    (Remove any numerics from my email address.)
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Woody@harrogate3@ntlworld.com to uk.telecom.mobile on Mon Jul 21 18:53:59 2025
    From Newsgroup: uk.telecom.mobile

    On Mon 21/07/2025 17:36, Scott wrote:
    On Mon, 21 Jul 2025 17:08:15 +0100, Jeff Layman <Jeff@invalid.invalid>
    wrote:

    We have an ancient (12 years old) Samsung E1195 clamshell "feature"
    phone. It's really only used these days for receiving the odd text
    message, mainly those with a 6-number code for 2FA.

    The phone is on a very old Vodafone PAYG contract, and I don't think
    it's been topped up for years. Vodafone sent a text last week to say if
    it wasn't used in the next 90 days the number would be forfeit. I've got
    round this before by sending a short text from it to my phone. This
    time, though, sending a text failed. There was a "spinner" on the screen
    for about 10 seconds. Then the screen went black, and after about 5
    seconds it showed "Error", and asked if I wanted to retry or exit. Retry
    just did the same thing. It still receives texts, and can make and
    receive calls.

    If the only stipulation is that you have to 'use' the phone, surely
    making a call would be sufficient? Why do you need to send a text?

    The phone is on PAYG so a text message is cheaper than a call.

    Simples?
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Layman@Jeff@invalid.invalid to uk.telecom.mobile on Tue Jul 22 18:43:24 2025
    From Newsgroup: uk.telecom.mobile

    On 21/07/2025 17:08, Jeff Layman wrote:
    We have an ancient (12 years old) Samsung E1195 clamshell "feature"
    phone. It's really only used these days for receiving the odd text
    message, mainly those with a 6-number code for 2FA.

    The phone is on a very old Vodafone PAYG contract, and I don't think
    it's been topped up for years. Vodafone sent a text last week to say if
    it wasn't used in the next 90 days the number would be forfeit. I've got round this before by sending a short text from it to my phone. This
    time, though, sending a text failed. There was a "spinner" on the screen
    for about 10 seconds. Then the screen went black, and after about 5
    seconds it showed "Error", and asked if I wanted to retry or exit. Retry
    just did the same thing. It still receives texts, and can make and
    receive calls.

    I couldn't work out what was going on, but wondered if, following the Vodafone text, the Voda service was somehow stopping the texts. So I
    went to the local Vodafone shop today to ask them if they had any ideas.
    The guy there was as puzzled as I am - neither of us knew the phone was
    even capable of displaying "Error". He confirmed it wasn't the Voda
    service blocking the texts. In the end we agreed that it was probably
    the phone which was faulty, and also agreed that it made sense for me to
    just transfer the 2FA text confirmation to my phone number.

    By the way, there was nothing of help in the E1195 service manual which
    I downloaded from Elektrotanya.

    Thanks for the replies.

    One of the first things I did was remove the battery and sim and clean
    the contacts before replacing. It made no difference.

    I did try to make a call and it worked, but that was after trying to
    send a text (as noted it is cheaper). I thought I'd post here because
    the fault was unusual - but perhaps not so unusual as seeing an error
    message on a feature phone! There is plenty of credit - over -u5 when I checked.

    From what I remember, there are only three or four accounts which use
    2FA with the phone, so changing to a different phone number shouldn't be
    too difficult. I'd forgotten about the possibility of using an old phone
    by moving the sim to it. Until about 6 months ago I had kept an old
    Samsung GT-B3210 for at least 10 years, but one day decided it would
    have to go - isn't that typical?! Then I remembered I had an old Huawei
    Y300 smartphone; I'm trying to charge it up now to see how it behaves.
    If it keeps its charge for more than 72 hours I'll move the sim into it
    and see if it can send a text.
    --
    Jeff
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Theo@theom+news@chiark.greenend.org.uk to uk.telecom.mobile on Wed Jul 23 10:23:55 2025
    From Newsgroup: uk.telecom.mobile

    Jeff Layman <Jeff@invalid.invalid> wrote:
    We have an ancient (12 years old) Samsung E1195 clamshell "feature"
    phone. It's really only used these days for receiving the odd text
    message, mainly those with a 6-number code for 2FA.

    The phone is on a very old Vodafone PAYG contract, and I don't think
    it's been topped up for years. Vodafone sent a text last week to say if
    it wasn't used in the next 90 days the number would be forfeit. I've got round this before by sending a short text from it to my phone. This
    time, though, sending a text failed. There was a "spinner" on the screen
    for about 10 seconds. Then the screen went black, and after about 5
    seconds it showed "Error", and asked if I wanted to retry or exit. Retry just did the same thing. It still receives texts, and can make and
    receive calls.

    I couldn't work out what was going on, but wondered if, following the Vodafone text, the Voda service was somehow stopping the texts. So I
    went to the local Vodafone shop today to ask them if they had any ideas.
    The guy there was as puzzled as I am - neither of us knew the phone was
    even capable of displaying "Error". He confirmed it wasn't the Voda
    service blocking the texts. In the end we agreed that it was probably
    the phone which was faulty, and also agreed that it made sense for me to just transfer the 2FA text confirmation to my phone number.

    On traditional phones you needed to have the number of the SMSC in settings
    to be able to send SMS. Typically this came from the SIM card.

    Not sure how it works on modern phones, but perhaps in all the networks'
    focus on whizzy 5Gness the phone has forgotten the SMSC setting?

    Theo
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Layman@Jeff@invalid.invalid to uk.telecom.mobile on Wed Jul 23 13:23:35 2025
    From Newsgroup: uk.telecom.mobile

    On 23/07/2025 10:23, Theo wrote:
    Jeff Layman <Jeff@invalid.invalid> wrote:
    We have an ancient (12 years old) Samsung E1195 clamshell "feature"
    phone. It's really only used these days for receiving the odd text
    message, mainly those with a 6-number code for 2FA.

    The phone is on a very old Vodafone PAYG contract, and I don't think
    it's been topped up for years. Vodafone sent a text last week to say if
    it wasn't used in the next 90 days the number would be forfeit. I've got
    round this before by sending a short text from it to my phone. This
    time, though, sending a text failed. There was a "spinner" on the screen
    for about 10 seconds. Then the screen went black, and after about 5
    seconds it showed "Error", and asked if I wanted to retry or exit. Retry
    just did the same thing. It still receives texts, and can make and
    receive calls.

    I couldn't work out what was going on, but wondered if, following the
    Vodafone text, the Voda service was somehow stopping the texts. So I
    went to the local Vodafone shop today to ask them if they had any ideas.
    The guy there was as puzzled as I am - neither of us knew the phone was
    even capable of displaying "Error". He confirmed it wasn't the Voda
    service blocking the texts. In the end we agreed that it was probably
    the phone which was faulty, and also agreed that it made sense for me to
    just transfer the 2FA text confirmation to my phone number.

    On traditional phones you needed to have the number of the SMSC in settings to be able to send SMS. Typically this came from the SIM card.

    Not sure how it works on modern phones, but perhaps in all the networks' focus on whizzy 5Gness the phone has forgotten the SMSC setting?

    I hadn't heard of the SMSC number, but my first thought was why can the
    phone receive texts? If there was a problem with the SMSC, wouldn't it
    neither send nor receive texts?

    Anyway, further to my reply above, I put the sim in the Huawei and tried
    to send a text. It failed again, and I got a text from Vodafone
    (automatic reply?) with something relating to using a phone with updated software or it needing a new APN, and reference to a Vodafone webpage.
    The webpage was of no use.

    I played around a bit more and found the Huawei behaved exactly the same
    as the Samsung. It could receive texts, and make and receive phone calls
    only - it could not send a text. I assume the sim is faulty.
    --
    Jeff
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Theo@theom+news@chiark.greenend.org.uk to uk.telecom.mobile on Wed Jul 23 14:08:56 2025
    From Newsgroup: uk.telecom.mobile

    Jeff Layman <Jeff@invalid.invalid> wrote:
    I hadn't heard of the SMSC number, but my first thought was why can the phone receive texts? If there was a problem with the SMSC, wouldn't it neither send nor receive texts?

    "If you canrCOt send, but only receive, text messages, you might need to set the SMS service center number (SMSC) manually. The SMS service center
    number is stored on your SIM card and is dependent on your network operator. Contact your network operator for the correct SMS service center number." https://www.sony.co.uk/electronics/support/articles/SX055201

    Anyway, further to my reply above, I put the sim in the Huawei and tried
    to send a text. It failed again, and I got a text from Vodafone
    (automatic reply?) with something relating to using a phone with updated software or it needing a new APN, and reference to a Vodafone webpage.
    The webpage was of no use.

    I played around a bit more and found the Huawei behaved exactly the same
    as the Samsung. It could receive texts, and make and receive phone calls only - it could not send a text. I assume the sim is faulty.

    An SMSC problem would affect any phone the SIM card is used in.

    (unless it's a smartphone doing RCS, which is completely different transport)

    Theo
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Theo@theom+news@chiark.greenend.org.uk to uk.telecom.mobile on Wed Jul 23 14:26:15 2025
    From Newsgroup: uk.telecom.mobile

    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Jeff Layman <Jeff@invalid.invalid> wrote:
    I hadn't heard of the SMSC number, but my first thought was why can the phone receive texts? If there was a problem with the SMSC, wouldn't it neither send nor receive texts?

    "If you canrCOt send, but only receive, text messages, you might need to set the SMS service center number (SMSC) manually. The SMS service center
    number is stored on your SIM card and is dependent on your network operator. Contact your network operator for the correct SMS service center number." https://www.sony.co.uk/electronics/support/articles/SX055201

    I can confirm the procedure described there (dialling *#*#4636#*#* and
    looking for the SMSC setting at the bottom) works on a modern non-Sony
    Android too.
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Layman@Jeff@invalid.invalid to uk.telecom.mobile on Wed Jul 23 16:50:59 2025
    From Newsgroup: uk.telecom.mobile

    On 23/07/2025 14:26, Theo wrote:
    Theo <theom+news@chiark.greenend.org.uk> wrote:
    Jeff Layman <Jeff@invalid.invalid> wrote:
    I hadn't heard of the SMSC number, but my first thought was why can the
    phone receive texts? If there was a problem with the SMSC, wouldn't it
    neither send nor receive texts?

    "If you canrCOt send, but only receive, text messages, you might need to set >> the SMS service center number (SMSC) manually. The SMS service center
    number is stored on your SIM card and is dependent on your network operator. >> Contact your network operator for the correct SMS service center number."
    https://www.sony.co.uk/electronics/support/articles/SX055201

    I can confirm the procedure described there (dialling *#*#4636#*#* and looking for the SMSC setting at the bottom) works on a modern non-Sony Android too.

    I tried *#*#4636#*#* and all I got was "wrong number".

    And internet search on:
    samsung smsc number vodafone -android

    was of no help. Omitting the -android led mainly to Galaxy-related
    issues. For example, this link suggests I'm not the only one to have
    issues with SMSC: <https://eu.community.samsung.com/t5/other-galaxy-s-series/how-to-change-message-centre-number/td-p/3361569>

    I'm wondering if, for my Samsung, this was something to do with the 3G
    switch off.
    --
    Jeff
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Theo@theom+news@chiark.greenend.org.uk to uk.telecom.mobile on Wed Jul 23 20:26:57 2025
    From Newsgroup: uk.telecom.mobile

    Jeff Layman <Jeff@invalid.invalid> wrote:

    I tried *#*#4636#*#* and all I got was "wrong number".

    That's the Android procedure, but it may get it working in the Huawei. The
    SMSC is saved as a (hidden) contact on the SIM card so if you then move the
    SIM to the Samsung it may work. Else look around the Samsung settings for
    SMSC or Message Centre and set your network's SMSC there.

    I'm wondering if, for my Samsung, this was something to do with the 3G switch off.

    Could be SIM provisioning went wrong somehiw?

    Theo

    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Jeff Layman@Jeff@invalid.invalid to uk.telecom.mobile on Thu Jul 24 13:21:22 2025
    From Newsgroup: uk.telecom.mobile

    On 23/07/2025 20:26, Theo wrote:
    Jeff Layman <Jeff@invalid.invalid> wrote:

    I tried *#*#4636#*#* and all I got was "wrong number".

    That's the Android procedure, but it may get it working in the Huawei. The SMSC is saved as a (hidden) contact on the SIM card so if you then move the SIM to the Samsung it may work. Else look around the Samsung settings for SMSC or Message Centre and set your network's SMSC there.

    The phone won't call *#*#4636#*#* (NB it's Android 5.1). All the
    characters can be entered, but as soon as the final * is entered the
    dialling number pad disappears. If I go into Call settings and then
    Additional settings, it displays:

    Call settings error
    Network or SIM card error.

    Unfortunately, the Huawei can now no longer make or receive calls! I
    replaced the sim in the Samsung, and that is working as it did before
    trying *#*#4636#*#*.

    Here endeth the lesson. Enough time wasted all round. :-)

    I'm wondering if, for my Samsung, this was something to do with the 3G
    switch off.

    Could be SIM provisioning went wrong somehiw?

    Who knows? Thanks for all the suggestions.
    --
    Jeff
    --- Synchronet 3.21a-Linux NewsLink 1.2