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  • Re: In Credit With PlusNet

    From Jason H@jason_hindle@yahoo.com to uk.telecom.broadband on Fri Jul 4 18:42:50 2025
    From Newsgroup: uk.telecom.broadband

    On 04/07/2025 10:33, DrStevenStrange wrote:
    So I have left PlusNet and my contract has ended - checking my final
    bill I note I am in credit by £27.

    Will this automatically be put back in my account do I need to contact >them??

    I had the same situation when leaving BT. It took them a couple of weeks to
    credit the money back to my account.

    --
    A PICKER OF UNCONSIDERED TRIFLES
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From Graham.@usenet@yopmail.com to uk.telecom.broadband on Sat Jul 5 23:34:54 2025
    From Newsgroup: uk.telecom.broadband

    On Fri, 4 Jul 2025 18:42:50 -0000 (UTC), Jason H
    <jason_hindle@yahoo.com> wrote:

    On 04/07/2025 10:33, DrStevenStrange wrote:
    So I have left PlusNet and my contract has ended - checking my final
    bill I note I am in credit by £27.

    Will this automatically be put back in my account do I need to contact >>them??

    I had the same situation when leaving BT. It took them a couple of weeks to
    credit the money back to my account.

    There was a small amount of credit left on my BT bill when I left.
    They clearly had no intention of crediting it to me or closing the
    account.
    Then I realised why, I still had a product with them, a BT Chargecard
    which I hadn't used for ages.
    I decided to leave the account open in case I needed to make a
    cashless call in an emergency.
    A year or two later the Chargecard service was withdrawn and I closed
    the account got the refund.
    --
    Graham.

    %Profound_observation%
    --- Synchronet 3.21a-Linux NewsLink 1.2
  • From DrStevenStrange@kubmw2ce@duck.com to uk.telecom.broadband on Fri Jul 4 11:16:01 2025
    From Newsgroup: uk.telecom.broadband

    Theo wrote:
    DrStevenStrange <kubmw2ce@duck.com> wrote:
    So I have left PlusNet and my contract has ended - checking my final
    bill I note I am in credit by -u27.

    Will this automatically be put back in my account do I need to contact
    them??

    IIRC I think they will automatically credit the account your direct debit came
    from. Give them a few weeks and chase if nothing shows up.

    Theo


    Ok - thanks
    --- Synchronet 3.21a-Linux NewsLink 1.2