| Sysop: | Amessyroom |
|---|---|
| Location: | Fayetteville, NC |
| Users: | 42 |
| Nodes: | 6 (0 / 6) |
| Uptime: | 02:08:06 |
| Calls: | 220 |
| Calls today: | 1 |
| Files: | 824 |
| Messages: | 121,544 |
| Posted today: | 6 |
Wilf <wilf21@is.invalid> wrote:
Hi. I recently ported my (UK) mobile number to a new provider. Since
then, although my iCloud details on my iPhone tell me that the number is
registered for iMessage and FaceTime (it wasn't initially and for a
couple of days), it cannot be used for those apps - a revolving cogwheel
appears on the left of the number in iMessage and FaceTime, instead of a
tick.
I can of course use iMessage and FaceTime with various registered email
addresses, but I want to use my phone number for these facilities, as
always before. I've tried all the recommended standard remedies -
switch off iMessage/FaceTime, restart, reset all the network settings,
etc. etc., to no avail. If anyone here can help with this I'd be very
grateful.
I've had this recently - caused by buying an eSIM for travelling - and the solution has been to log out of your Apple ID and log back in. Faff factor
is that all bank cards are removed from your wallet when you log out.
On 23/09/2024 at 16:13, Chris wrote:
Wilf <wilf21@is.invalid> wrote:
Hi. I recently ported my (UK) mobile number to a new provider. Since >>> then, although my iCloud details on my iPhone tell me that the number is >>> registered for iMessage and FaceTime (it wasn't initially and for a
couple of days), it cannot be used for those apps - a revolving cogwheel >>> appears on the left of the number in iMessage and FaceTime, instead of a >>> tick.
I can of course use iMessage and FaceTime with various registered email
addresses, but I want to use my phone number for these facilities, as
always before. I've tried all the recommended standard remedies -
switch off iMessage/FaceTime, restart, reset all the network settings,
etc. etc., to no avail. If anyone here can help with this I'd be very
grateful.
I've had this recently - caused by buying an eSIM for travelling - and the >> solution has been to log out of your Apple ID and log back in. Faff factor >> is that all bank cards are removed from your wallet when you log out.
I will give that a go and put up with the faff factor!... thank you
Wilf <wilf21@is.invalid> wrote:
It worked! Thank you so much. I did this whole thing before (;logging
out of iCloud, etc.) but at that time, under iCloud, my phone number was
labelled as "not registered for iMessage or FaceTime" and logging out of
iCloud, etc., did not help. Three days later, now, and that message had
disappeared from my phone number, yet it still couldn't be used for
iMessage and FaceTime. But following your advice and again logging out
of iCloud and back in again, and it has finally worked!!! Why it all
took so long to get my ported number registered with Apple, I just don't
know, but it has taken up hours of my time! Thank you again. And
I've restored all my cards to Wallet.
You're welcome.
It's frustrating that such complicated systems sometimes only respond to
such rudimentary solutions.
It's frustrating that such complicated systems sometimes only respond to
such rudimentary solutions.
On 2024-09-24 14:59, Chris wrote:
It's frustrating that such complicated systems sometimes only respond to
such rudimentary solutions.
It's because they're complex that they can get into a state that
requires a heavier nudge to actually fix. May have benefits in
preventing other glitches down the pike too.
On 24/09/2024 at 21:27, Alan Browne wrote:
On 2024-09-24 14:59, Chris wrote:
It's frustrating that such complicated systems sometimes only respond to >>> such rudimentary solutions.
It's because they're complex that they can get into a state that
requires a heavier nudge to actually fix. May have benefits in
preventing other glitches down the pike too.
Yes indeed. For over three days, in the AppleID sign-in and security settings on my iPhone, it said that the number was "Unavailable for
iMessage and FaceTime". Clicking on the information "I" revealed "You
must have a SIM associated with an Apple device for <my number> to be
used for iMessage and FaceTime". Over in appleid.apple.com it said the same thing about my number even though it accepted it as a trusted number.
After 3 days, this Unavailable status disappeared for my mobile number
and it was only then that logging out of iCloud and back in again did
the trick. But I don't know why it took so long for my number to become registered by Apple - all the information available suggests that this process should not take very long at all.
On 2024-09-24 17:33, Wilf wrote:
On 24/09/2024 at 21:27, Alan Browne wrote:
On 2024-09-24 14:59, Chris wrote:
It's frustrating that such complicated systems sometimes only respond to >>>> such rudimentary solutions.
It's because they're complex that they can get into a state that
requires a heavier nudge to actually fix. May have benefits in
preventing other glitches down the pike too.
Yes indeed. For over three days, in the AppleID sign-in and security
settings on my iPhone, it said that the number was "Unavailable for
iMessage and FaceTime". Clicking on the information "I" revealed "You
must have a SIM associated with an Apple device for <my number> to be
used for iMessage and FaceTime". Over in appleid.apple.com it said the
same thing about my number even though it accepted it as a trusted number. >>
After 3 days, this Unavailable status disappeared for my mobile number
and it was only then that logging out of iCloud and back in again did
the trick. But I don't know why it took so long for my number to become
registered by Apple - all the information available suggests that this
process should not take very long at all.
I've never had issues with numbers 'registering' - but have had - from
time to time - to log out of AppleID on 1 or more devices to right
things. Annoying when it happens but it's not very often - and likely
been over a year since I had to do so.