• Interesting learnings about Guix contributor dynamics that apply to Deb

    From =?UTF-8?B?T3R0byBLZWvDpGzDpGluZW4=?@21:1/5 to All on Wed May 21 17:50:01 2025
    Hi!

    I came across this post https://issues.guix.gnu.org/76503 in Guix
    where they discuss how to improve the contributor experience, and in
    particular what technical changes they are doing.

    Guix is interesting as they use a clone of Debbugs as their bug
    tracker at https://debbugs.gnu.org/cgi/pkgreport.cgi?pkg=guix.

    Apparently they too noticed that the UI is lacking to say the least,
    and they created MUMI to use as an additional view into Debbugs. This
    can be seen in action in https://issues.guix.gnu.org/ with docs at https://guix.gnu.org/manual/en/html_node/Debbugs-User-Interfaces.html

    Now they decided to ditch Debbugs completely and replace email-only
    workflow with using Codeberg (Forgejo). I am not saying Debian should
    do this, or replace Debbugs with Salsa issues. We don't even develop
    using a monorepo so the solutions don't apply 1:1. But there are a lot
    of similarities and e.g. https://guix.gnu.org/en/blog/2025/guix-user-and-contributor-survey-2024-the-results-part-3/
    are interesting to read as an in-depth analysis of how to attract and
    retain contributors. It will be interesting to see how the move away
    from Debbugs affects contributor activity and quality in Guix going
    forward.

    Debian has certainly done many things right in the past 30 years, but
    treatment of new contributors is currently pretty harsh, considering
    how many cracks and false turns they need to overcome on to become
    regular contributors.

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  • From Marc Haber@21:1/5 to All on Wed May 21 21:30:01 2025
    On Wed, 21 May 2025 08:48:00 -0700, Otto Kekäläinen <otto@debian.org>
    wrote:
    Debian has certainly done many things right in the past 30 years, but >treatment of new contributors is currently pretty harsh, considering
    how many cracks and false turns they need to overcome on to become
    regular contributors.

    I would significantly reduce my enjoyment of Debian if we were to move
    away from mailing lists and the BTS. Surely the BTS could be a bit
    more friendly in its advanced features, but new contibutors can simply
    ignore those, and a motivated person mght build a nice web interface
    for those.

    I would like to keep the BTS with its opportunity to pull up a
    complicated bug report in my mail client WITH FULL THREADING.

    Greetings
    Marc
    --
    ---------------------------------------------------------------------------- Marc Haber | " Questions are the | Mailadresse im Header Rhein-Neckar, DE | Beginning of Wisdom " |
    Nordisch by Nature | Lt. Worf, TNG "Rightful Heir" | Fon: *49 6224 1600402

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  • From Marco d'Itri@21:1/5 to Marc Haber on Wed May 21 21:40:01 2025
    On May 21, Marc Haber <mh+debian-devel@zugschlus.de> wrote:

    I would like to keep the BTS with its opportunity to pull up a
    complicated bug report in my mail client WITH FULL THREADING.
    Amen.

    --
    ciao,
    Marco

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  • From Ahmad Khalifa@21:1/5 to Marc Haber on Wed May 21 22:00:02 2025
    On 21/05/2025 20:23, Marc Haber wrote:
    On Wed, 21 May 2025 08:48:00 -0700, Otto Kekäläinen <otto@debian.org> wrote:
    Debian has certainly done many things right in the past 30 years, but
    treatment of new contributors is currently pretty harsh, considering
    how many cracks and false turns they need to overcome on to become
    regular contributors.

    I would significantly reduce my enjoyment of Debian if we were to move
    away from mailing lists and the BTS. Surely the BTS could be a bit
    more friendly in its advanced features, but new contibutors can simply
    ignore those, and a motivated person mght build a nice web interface
    for those.

    I would like to keep the BTS with its opportunity to pull up a
    complicated bug report in my mail client WITH FULL THREADING.

    Doesn't bugzilla have the same capability through command line, APIs and
    Web already?

    The inability to hide emails from public web alone shouldn't exist in
    any online system. And the regular 30-45 min waits are also unbelievable.

    Definitely a big barrier for newcomers.


    --
    Regards,
    Ahmad

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  • From =?UTF-8?B?T3R0byBLZWvDpGzDpGluZW4=?@21:1/5 to All on Thu May 22 07:30:02 2025
    I would significantly reduce my enjoyment of Debian if we were to move
    away from mailing lists and the BTS. Surely the BTS could be a bit
    more friendly in its advanced features, but new contibutors can simply
    ignore those, and a motivated person mght build a nice web interface
    for those.

    I would like to keep the BTS with its opportunity to pull up a
    complicated bug report in my mail client WITH FULL THREADING.

    Please don't make strawman arguments. If you read the links I provided
    and the how Guix folks summarized their needs, you can see that
    maintaining the e-mail capabilities was one of their main
    requirements.

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  • From Marc Haber@21:1/5 to All on Thu May 22 09:50:02 2025
    On Wed, 21 May 2025 22:25:36 -0700, Otto Kekäläinen <otto@debian.org>
    wrote:
    I would significantly reduce my enjoyment of Debian if we were to move
    away from mailing lists and the BTS. Surely the BTS could be a bit
    more friendly in its advanced features, but new contibutors can simply
    ignore those, and a motivated person mght build a nice web interface
    for those.

    I would like to keep the BTS with its opportunity to pull up a
    complicated bug report in my mail client WITH FULL THREADING.

    Please don't make strawman arguments. If you read the links I provided
    and the how Guix folks summarized their needs, you can see that
    maintaining the e-mail capabilities was one of their main
    requirements.

    I have seen Debian discuss introducing Discourse to replace the
    mailing lists while claiming this "keeps the feeling of a mailing
    list". That is so utterly false...

    Listen. You're entitled to suggest new tools. I am entitled to say
    that the tools we have are just fine. That's the way it is.

    Greetings
    Marc
    --
    ---------------------------------------------------------------------------- Marc Haber | " Questions are the | Mailadresse im Header Rhein-Neckar, DE | Beginning of Wisdom " |
    Nordisch by Nature | Lt. Worf, TNG "Rightful Heir" | Fon: *49 6224 1600402

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  • From =?UTF-8?B?SsOpcsOpbXkgTGFs?=@21:1/5 to All on Thu May 22 10:00:01 2025
    Le jeu. 22 mai 2025 à 09:40, Marc Haber <mh+debian-devel@zugschlus.de> a écrit :

    On Wed, 21 May 2025 22:25:36 -0700, Otto Kekäläinen <otto@debian.org> wrote:
    I would significantly reduce my enjoyment of Debian if we were to move
    away from mailing lists and the BTS. Surely the BTS could be a bit
    more friendly in its advanced features, but new contibutors can simply
    ignore those, and a motivated person mght build a nice web interface
    for those.

    I would like to keep the BTS with its opportunity to pull up a
    complicated bug report in my mail client WITH FULL THREADING.

    Please don't make strawman arguments. If you read the links I provided
    and the how Guix folks summarized their needs, you can see that
    maintaining the e-mail capabilities was one of their main
    requirements.

    I have seen Debian discuss introducing Discourse to replace the
    mailing lists while claiming this "keeps the feeling of a mailing
    list". That is so utterly false...

    Listen. You're entitled to suggest new tools. I am entitled to say
    that the tools we have are just fine. That's the way it is.


    What would help is a web ui built on top of debbugs, and made available to anyone,
    possibly by adding another link next to tracker.d.o bugs link.
    Something like "the return of the Amancay" but not necessarily built with
    RoR.
    It requires more work than adopting an existing solution, but it wouldn't change
    the current workflow, and we'd just get email notifications the same way.

    Jérémy

    <div dir="ltr"><div dir="ltr"><br></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">Le jeu. 22 mai 2025 à 09:40, Marc Haber &lt;<a href="mailto:mh%2Bdebian-devel@zugschlus.de">mh+debian-devel@zugschlus.de</a>&
    gt; a écrit :<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">On Wed, 21 May 2025 22:25:36 -0700, Otto Kekäläinen &lt;<a href="mailto:otto@debian.org" target="_blank">
    otto@debian.org</a>&gt;<br>
    wrote:<br>
    &gt;&gt; I would significantly reduce my enjoyment of Debian if we were to move<br>
    &gt;&gt; away from mailing lists and the BTS. Surely the BTS could be a bit<br> &gt;&gt; more friendly in its advanced features, but new contibutors can simply<br>
    &gt;&gt; ignore those, and a motivated person mght build a nice web interface<br>
    &gt;&gt; for those.<br>
    &gt;&gt;<br>
    &gt;&gt; I would like to keep the BTS with its opportunity to pull up a<br> &gt;&gt; complicated bug report in my mail client WITH FULL THREADING.<br> &gt;<br>
    &gt;Please don&#39;t make strawman arguments. If you read the links I provided<br>
    &gt;and the how Guix folks summarized their needs, you can see that<br> &gt;maintaining the e-mail capabilities was one of their main<br> &gt;requirements.<br>

    I have seen Debian discuss introducing Discourse to replace the<br>
    mailing lists while claiming this &quot;keeps the feeling of a mailing<br> list&quot;. That is so utterly false...<br>

    Listen. You&#39;re entitled to suggest new tools. I am entitled to say<br>
    that the tools we have are just fine. That&#39;s the way it is.<br></blockquote><div><br></div><div>What would help is a web ui built on top of debbugs, and made available to anyone,</div><div>possibly by adding another link next to tracker.d.o bugs link.
    </div><div>Something like &quot;the return of the Amancay&quot; but not necessarily built with RoR.</div><div>It requires more work than adopting an existing solution, but it wouldn&#39;t change</div><div>the current workflow, and we&#39;d just get
    email notifications the same way.</div><div><br></div><div>Jérémy</div></div></div>

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  • From Marc Haber@21:1/5 to All on Thu May 22 11:00:02 2025
    On Thu, May 22, 2025 at 09:53:10AM +0200, Jérémy Lal wrote:
    What would help is a web ui built on top of debbugs, and made available to >anyone,
    possibly by adding another link next to tracker.d.o bugs link.

    That noone has done this yet is a sign for me that we don't actually
    need it so urgently. I think the distribution has more pressing things
    to solve.

    It requires more work than adopting an existing solution, but it >wouldn'tchangethe current workflow, and we'd just get email
    notifications the same way.

    Adopting an existing solution would also mean converting the current
    BTS'es contents. That means hundreds of thousands of reports with
    millions of messages, without losing information that cost human time to
    put in.

    I recently closed a bug in adduser that was filed 22 years ago.

    How would we do that when we change to an "existing" solution, when our
    data is in another "existing" solution?

    Greetings
    Marc

    -- ----------------------------------------------------------------------------- Marc Haber | "I don't trust Computers. They | Mailadresse im Header Leimen, Germany | lose things." Winona Ryder | Fon: *49 6224 1600402 Nordisch by Nature | How to make an American Quilt | Fax: *49 6224 1600421

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  • From Andrey Rakhmatullin@21:1/5 to Marc Haber on Thu May 22 11:40:01 2025
    On Thu, May 22, 2025 at 10:54:21AM +0200, Marc Haber wrote:
    What would help is a web ui built on top of debbugs, and made available to >>anyone,
    possibly by adding another link next to tracker.d.o bugs link.

    That noone has done this yet is a sign for me that we don't actually
    need it so urgently.

    Yes, the problem of not getting new contributors is by its nature not
    urgent. Besides, it only affects the project as a whole, not individual people, and only individual people can implement this. And the underlying problem of debbugs being crappy affects the existing contributors less, because otherwise they wouldn't be existing contributors.


    --
    WBR, wRAR

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  • From Marc Haber@21:1/5 to Andrey Rakhmatullin on Thu May 22 12:30:01 2025
    On Thu, May 22, 2025 at 02:37:00PM +0500, Andrey Rakhmatullin wrote:
    Yes, the problem of not getting new contributors is by its nature not
    urgent.

    It is not proven that we will get new contributors by throwing away the
    BTS and the mailing lists.

    It is, however, proven, that we will lose old contributors by throwing
    away the BTS and the mailing lists.

    The project is going to get a lot more diversity this way, yes.

    I'll stop participating here, I don't want to get friendly advice from
    the community team and know when to shut up.

    Greetings
    Marc

    -- ----------------------------------------------------------------------------- Marc Haber | "I don't trust Computers. They | Mailadresse im Header Leimen, Germany | lose things." Winona Ryder | Fon: *49 6224 1600402 Nordisch by Nature | How to make an American Quilt | Fax: *49 6224 1600421

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  • From Faidon Liambotis@21:1/5 to Marc Haber on Thu May 22 12:30:01 2025
    On Thu, May 22, 2025 at 10:54:21AM +0200, Marc Haber wrote:
    On Thu, May 22, 2025 at 09:53:10AM +0200, JΘrΘmy Lal wrote:
    What would help is a web ui built on top of debbugs, and made available to anyone,
    possibly by adding another link next to tracker.d.o bugs link.

    That noone has done this yet is a sign for me that we don't actually need it so urgently. I think the distribution has more pressing things to solve.

    Respectfully, there are two additional logical flaws in your argument:

    The first one is an either/or fallacy, also known as a false dichotomy.
    Noone is asking to choose between solving this problem and other (more
    pressing or not) problems. While we have a finite pool of people and
    resources, these are not interchangeable. The people potentially
    interested in solving this problem are not necessarily interested in
    solving the problems that you consider pressing, and vice-versa. These
    are not competing priorities.

    The second one is of survirorship (and, secondarily, selection) bias:
    the people that are already involved in Debian have "survived" by either liking, not minding, or -at minimum- not being driven away by the use of
    our bug tracking system.

    In other words, One of the possible explanations of why noone has done
    this already, and that we need to consider, is that noone in the
    _existing_ contributor base is sufficiently annoyed to be motivated to
    fix this for themselves, while at the same time no new (sufficiently
    annoyed) contributor would be able to start their contributions to
    Debian by changing such a fundamental piece of our infrastructure (nor
    would they be welcomed to).

    What is being presented here by the OP is an argument with regards to
    outreach and attraction of new contributors. Therefore, to sufficiently demonstrate that this is indeed not a valid argument, one would need by extension to argue one or more of these, IMHO:

    a) The user-friendliness of our BTS has no significant impact in us
    attracting new contributors;
    b) The goal of tailoring the BTS to new contributors is competing with
    the goal of retaining existing contributors and the costs outweight the benefits;
    c) We are already good at attracting new contributors;
    d) We are not really interested in new contributors, we're good as it is.

    (I have not been thinking this for long and may be missing other options
    -- let me know if you can think more.)

    To the crux of the matter, I personally disagree with (a), (c), and (d),
    and hope you do too. I believe the core of your argument earlier in the
    thread was (b). With regards to that, I personally remain hopeful that
    we can lower the barrier-to-entry while keeping what works for us, but I
    am interested to hear more perspectives of why this is sufficiently hard
    to not pursue, or even contemplate discussing.

    Regards,
    Faidon

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  • From Andrey Rakhmatullin@21:1/5 to All on Thu May 22 13:00:01 2025
    On Thu, May 22, 2025 at 11:36:50AM +0300, Hakan Bayındır wrote:
    I also like bugreport, debbugs, and current workflow, and it follows
    natural to me (considering I'm both experienced with Debian ecosystem
    and nearing graybeard territory). However, the initial experience is a
    bit disconcerting for the newcomers, and the younger developers want a
    bit snappier experience from my experience, mostly faster mail
    processing.

    Older developers, especially ones that don't just work on bugs in their
    own packages, also want faster mail processing...

    As a side note, as I just looked to the documentation (the links at
    [0]), there's no any examples of a complete mail message for
    manipulating bugs in the BTS docs. Yes, the reference is there, but
    seeing an example of how a complete mail message looks for
    manipulating a bug report will be very helpful for the newcomers and
    folks who use BTS occasionally. IOW, the man pages are missing an
    "EXAMPLES" section.

    [0]: https://www.debian.org/Bugs/

    I'd say that these 6 linked pages should be burned down and rebuilt from scratch but that's likely too controversial and I won't volunteer for that anyway.
    All these years I need to click through all of them every time to find
    what I need, and more recently I use the bts(1) manpage instead, where applicable, hoping that the semantics are sufficiently similar to the
    control@ ones.


    --
    WBR, wRAR

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  • From Ahmad Khalifa@21:1/5 to Marc Haber on Thu May 22 12:50:01 2025
    On 22/05/2025 09:54, Marc Haber wrote:
    On Thu, May 22, 2025 at 09:53:10AM +0200, Jérémy Lal wrote:
    What would help is a web ui built on top of debbugs, and made
    available to
    anyone,
    possibly by adding another link next to tracker.d.o bugs link.

    That noone has done this yet is a sign for me that we don't actually
    need it so urgently. I think the distribution has more pressing things
    to solve.

    I think it means that no one wants to touch it.
    (Already looked at it last year out of curiosity - not worth investing
    time in)

    It's unmaintained and archaic. Hasn't even kept up with email standards
    when it's an email interface. Do you not get DMARC reports after every
    bug interaction?

    It requires more work than adopting an existing solution, but it
    wouldn'tchangethe current workflow, and we'd just get email
    notifications the same way.

    Adopting an existing solution would also mean converting the current
    BTS'es contents. That means hundreds of thousands of reports with
    millions of messages, without losing information that cost human time to
    put in.

    I recently closed a bug in adduser that was filed 22 years ago.

    How would we do that when we change to an "existing" solution, when our
    data is in another "existing" solution?

    Do you expect the migration to throw away old data? The data would be
    migrated and you can close it in the new BTS.


    Migrating bug data to bugzilla is pretty straightforward. The
    integrations and automations would be more involved, but they're both
    written in perl, so there is that at least. Not saying use bugzilla, but
    that there are options that are decades ahead of debbugs.

    Do you really enjoy waiting 30 min for a bug to be created to get a bug
    number?

    --
    Regards,
    Ahmad

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  • From Colin Watson@21:1/5 to Ahmad Khalifa on Thu May 22 13:10:01 2025
    On Thu, May 22, 2025 at 11:43:56AM +0100, Ahmad Khalifa wrote:
    Do you really enjoy waiting 30 min for a bug to be created to get a
    bug number?

    I agree there are a number of problems with debbugs, but I don't think
    it's helpful to exaggerate quite so wildly. The cron job that processes incoming messages runs every three minutes, and it doesn't in practice
    take long enough to end up with a backlog, so 30 minutes isn't plausible
    unless there's some kind of temporary outage.

    I've experimentally changed it to run every minute instead, since I
    couldn't think of a reason not to.

    --
    Colin Watson (he/him) [cjwatson@debian.org]

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  • From Ahmad Khalifa@21:1/5 to Colin Watson on Thu May 22 13:50:02 2025
    On 22/05/2025 12:00, Colin Watson wrote:
    On Thu, May 22, 2025 at 11:43:56AM +0100, Ahmad Khalifa wrote:
    Do you really enjoy waiting 30 min for a bug to be created to get a
    bug number?

    I agree there are a number of problems with debbugs, but I don't think
    it's helpful to exaggerate quite so wildly.  The cron job that processes incoming messages runs every three minutes, and it doesn't in practice
    take long enough to end up with a backlog, so 30 minutes isn't plausible unless there's some kind of temporary outage.

    I've experimentally changed it to run every minute instead, since I
    couldn't think of a reason not to.

    Thanks for doing that. Much less confusing for people like me who don't
    use it every day.
    And I agree, some replies arrive 3 minutes later. But 3 minutes is still
    not normal, I'm afraid.


    Just in cause you're curious why I mentioned 30mins, here are a couple
    of examples:

    https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1105796;msg=36
    Sent 20:01, acknowledgement Received 20:33
    I can see the last Received is 20:31 and the first one is 20:01 - so
    perhaps I'm complaining about the wrong thing.

    https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1105128;msg=7
    Sent 18:15, acknowledgement Received 18:33
    Again the email headers start from 18:15 and take until 18:31 to arrive.

    Those 15/30 blocks look a lot like email queue retries to me, but let's
    not go anywhere near investigating email headers and queues.

    If I just had a button to click on, I wouldn't be writing this email :)


    --
    Regards,
    Ahmad

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  • From Colin Watson@21:1/5 to Andrey Rakhmatullin on Thu May 22 14:00:02 2025
    On Thu, May 22, 2025 at 04:37:33PM +0500, Andrey Rakhmatullin wrote:
    On Thu, May 22, 2025 at 12:00:05PM +0100, Colin Watson wrote:
    Do you really enjoy waiting 30 min for a bug to be created to get
    a bug number?

    I agree there are a number of problems with debbugs, but I don't
    think it's helpful to exaggerate quite so wildly. The cron job that >>processes incoming messages runs every three minutes

    Was it recently changed from 10, mentioned in the previous such discussion? >But there is also greylisting.

    I think maybe years ago it was 5? Not all that recent though.

    --
    Colin Watson (he/him) [cjwatson@debian.org]

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  • From Andrey Rakhmatullin@21:1/5 to Colin Watson on Thu May 22 14:10:01 2025
    On Thu, May 22, 2025 at 12:52:29PM +0100, Colin Watson wrote:
    Do you really enjoy waiting 30 min for a bug to be created to
    get a bug number?

    I agree there are a number of problems with debbugs, but I don't
    think it's helpful to exaggerate quite so wildly. The cron job
    that processes incoming messages runs every three minutes

    Was it recently changed from 10, mentioned in the previous such discussion? >>But there is also greylisting.

    I think maybe years ago it was 5? Not all that recent though.

    Right, it was found to be 15, not 10, in https://lists.debian.org/debian-devel/2024/12/msg00210.html, though I
    guess the actually used one has deviated from the source?
    Still, I can't expect many contributors to be able to claim that they get
    at most 3 minutes between doing a BTS action and it being applied.

    --
    WBR, wRAR

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  • From Andrey Rakhmatullin@21:1/5 to Colin Watson on Thu May 22 13:40:01 2025
    On Thu, May 22, 2025 at 12:00:05PM +0100, Colin Watson wrote:
    Do you really enjoy waiting 30 min for a bug to be created to get a
    bug number?

    I agree there are a number of problems with debbugs, but I don't think
    it's helpful to exaggerate quite so wildly. The cron job that
    processes incoming messages runs every three minutes

    Was it recently changed from 10, mentioned in the previous such discussion?
    But there is also greylisting.

    --
    WBR, wRAR

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  • From Jonathan Dowland@21:1/5 to Ahmad Khalifa on Thu May 22 15:50:01 2025
    On Thu May 22, 2025 at 11:43 AM BST, Ahmad Khalifa wrote:
    Migrating bug data to bugzilla is pretty straightforward.

    Is Bugzilla actively maintained? Red Hat have abandoned it. Are Mozilla
    still committed to it?

    --
    Please do not CC me for listmail.

    👱🏻 Jonathan Dowland
    jmtd@debian.org
    🔗 https://jmtd.net

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  • From Jonathan Dowland@21:1/5 to Marc Haber on Thu May 22 15:50:01 2025
    On Thu May 22, 2025 at 9:54 AM BST, Marc Haber wrote:
    That noone has done this yet is a sign for me that we don't actually
    need it so urgently. I think the distribution has more pressing things
    to solve.

    Back in 2011 I did write a front-end to the BTS in an attempt to address
    the UX problem. I called it DebGTD. It's long dead now but some notes, screenshots etc. are at <https://jmtd.net/software/debgtd/>.

    I'd approach the problem very differently today, but as a starting point building on top of the existing BTS as a back-end (as Guix have done)
    seems sound to me.

    The other big issue with the BTS, mentioned elsewhere, is the
    batch/delay element, which would not be addressed by an alternative UX
    on top, and would require other clever ideas.


    --
    Please do not CC me for listmail.

    👱🏻 Jonathan Dowland
    jmtd@debian.org
    🔗 https://jmtd.net

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  • From Colin Watson@21:1/5 to Andrey Rakhmatullin on Thu May 22 16:00:01 2025
    On Thu, May 22, 2025 at 05:00:03PM +0500, Andrey Rakhmatullin wrote:
    Right, it was found to be 15, not 10, in >https://lists.debian.org/debian-devel/2024/12/msg00210.html, though I
    guess the actually used one has deviated from the source?

    Yeah, that file is just an example for local installations. But I've
    updated it there anyway.

    --
    Colin Watson (he/him) [cjwatson@debian.org]

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  • From Ahmad Khalifa@21:1/5 to Jonathan Dowland on Thu May 22 18:00:01 2025
    On 22/05/2025 14:42, Jonathan Dowland wrote:
    On Thu May 22, 2025 at 11:43 AM BST, Ahmad Khalifa wrote:
    Migrating bug data to bugzilla is pretty straightforward.

    Is Bugzilla actively maintained? Red Hat have abandoned it. Are Mozilla
    still committed to it?

    It's alive, not sure if sponsored by Red Hat/Mozilla, but both use it
    (and Kernel, KDE, the list goes on).

    I appreciate debbugs was an incredible piece of software in the past,
    but right now, bugzilla would be a generation ahead of debbugs.
    (if only because it hides user emails from anonymous web scrapers)


    --
    Regards,
    Ahmad

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  • From =?UTF-8?B?T3R0byBLZWvDpGzDpGluZW4=?@21:1/5 to All on Thu May 22 19:20:01 2025
    Please don't make strawman arguments. If you read the links I provided
    and the how Guix folks summarized their needs, you can see that
    maintaining the e-mail capabilities was one of their main
    requirements.

    I have seen Debian discuss introducing Discourse to replace the
    mailing lists while claiming this "keeps the feeling of a mailing
    list". That is so utterly false...

    Please stop making more strawmen arguments - why do you mention
    Discourse here and nothing about MUMI or the other things in my actual
    e-mail?

    Third paragraph in my email was about https://issues.guix.gnu.org/
    which is an UI for Debbugs, which changes nothing about the e-mail
    usage.

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  • From Marc Haber@21:1/5 to All on Thu May 22 21:00:02 2025
    On Thu, 22 May 2025 10:17:58 -0700, Otto Kekäläinen <otto@debian.org>
    wrote:
    Please stop making more strawmen arguments - why do you mention
    Discourse here and nothing about MUMI or the other things in my actual >e-mail?

    I was asked a direct question here and therefore feel obliged to
    answer despite having said that I'll shut up to avoid friendly advice
    from the community team.

    I mentioned Discourse because that was the topic of the last
    discussion of this kind we had a few years ago.

    Greetings
    Marc
    --
    ---------------------------------------------------------------------------- Marc Haber | " Questions are the | Mailadresse im Header Rhein-Neckar, DE | Beginning of Wisdom " |
    Nordisch by Nature | Lt. Worf, TNG "Rightful Heir" | Fon: *49 6224 1600402

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  • From Jonathan Dowland@21:1/5 to Ahmad Khalifa on Fri May 23 10:00:01 2025
    On Thu May 22, 2025 at 4:56 PM BST, Ahmad Khalifa wrote:
    It's alive, not sure if sponsored by Red Hat/Mozilla, but both use it
    (and Kernel, KDE, the list goes on).

    Red Hat have transitioned almost entirely to JIRA.
    (Source: I work for Red Hat)

    --
    Please do not CC me for listmail.

    👱🏻 Jonathan Dowland
    jmtd@debian.org
    🔗 https://jmtd.net

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  • From Marc Haber@21:1/5 to jmtd@debian.org on Fri May 23 11:10:01 2025
    On Fri, 23 May 2025 08:57:36 +0100, "Jonathan Dowland"
    <jmtd@debian.org> wrote:
    On Thu May 22, 2025 at 4:56 PM BST, Ahmad Khalifa wrote:
    It's alive, not sure if sponsored by Red Hat/Mozilla, but both use it
    (and Kernel, KDE, the list goes on).

    Red Hat have transitioned almost entirely to JIRA.

    Thankfully that's not an option for us (not dfsg free).

    Greetings
    Marc
    --
    ---------------------------------------------------------------------------- Marc Haber | " Questions are the | Mailadresse im Header Rhein-Neckar, DE | Beginning of Wisdom " |
    Nordisch by Nature | Lt. Worf, TNG "Rightful Heir" | Fon: *49 6224 1600402

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  • From Ahmad Khalifa@21:1/5 to Jonathan Dowland on Fri May 23 11:20:02 2025
    On 23/05/2025 08:57, Jonathan Dowland wrote:
    On Thu May 22, 2025 at 4:56 PM BST, Ahmad Khalifa wrote:
    It's alive, not sure if sponsored by Red Hat/Mozilla, but both use it
    (and Kernel, KDE, the list goes on).

    Red Hat have transitioned almost entirely to JIRA.
    (Source: I work for Red Hat)

    Bugzilla is very much alive at Redhat. As a Fedora user, that's where I
    would go for bugs. See release notes here [1]

    Perhaps you're referring to RHEL products moving to Jira [2]. That makes
    sense, because Jira is on a completely different level for enterprise
    usage (issue type workflows, parent relationships, jql, zephyr, etc..).


    I only suggest Bugzilla as it's the same generation as debbugs (> 20
    years old). And Bugzilla doesn't have a constant privacy breach
    affecting all users.



    1. https://bugzilla.redhat.com/page.cgi?id=release-notes.html
    2. https://issues.redhat.com

    --
    Regards,
    Ahmad

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  • From Jonathan Dowland@21:1/5 to Marc Haber on Fri May 23 14:20:02 2025
    On Fri May 23, 2025 at 9:59 AM BST, Marc Haber wrote:
    Thankfully that's not an option for us (not dfsg free).

    Oh yes I don't suggest JIRA for us at all. But I think BZ is a poor
    choice too.

    --
    Please do not CC me for listmail.

    👱🏻 Jonathan Dowland
    jmtd@debian.org
    🔗 https://jmtd.net

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  • From Roberto =?iso-8859-1?Q?C=2E_S=E1nch@21:1/5 to Marc Haber on Fri May 23 16:10:01 2025
    On Fri, May 23, 2025 at 10:59:47AM +0200, Marc Haber wrote:
    On Fri, 23 May 2025 08:57:36 +0100, "Jonathan Dowland"
    <jmtd@debian.org> wrote:
    On Thu May 22, 2025 at 4:56 PM BST, Ahmad Khalifa wrote:
    It's alive, not sure if sponsored by Red Hat/Mozilla, but both use it
    (and Kernel, KDE, the list goes on).

    Red Hat have transitioned almost entirely to JIRA.

    Thankfully that's not an option for us (not dfsg free).

    But it could be an option. If Atlassian offered the Debian project free (gratis) use of their platform (especially if they handle the
    administration), why wouldn't we accept?

    Regards,

    -Roberto

    --
    Roberto C. Sßnchez

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  • From Colin Watson@21:1/5 to All on Fri May 23 17:00:01 2025
    On Fri, May 23, 2025 at 10:00:22AM -0400, Roberto C. Sánchez wrote:
    But it could be an option. If Atlassian offered the Debian project free >(gratis) use of their platform (especially if they handle the >administration), why wouldn't we accept?

    Have you had to use Jira? My last job switched to it for a lot of
    things a couple of years before I left. Let's just say that I am
    extremely unenthusiastic about having to use it for hobby work as well.

    --
    Colin Watson (he/him) [cjwatson@debian.org]

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  • From Marc Haber@21:1/5 to roberto@debian.org on Fri May 23 17:30:01 2025
    On Fri, 23 May 2025 10:00:22 -0400, Roberto C. Sánchez
    <roberto@debian.org> wrote:
    On Fri, May 23, 2025 at 10:59:47AM +0200, Marc Haber wrote:
    On Fri, 23 May 2025 08:57:36 +0100, "Jonathan Dowland"
    <jmtd@debian.org> wrote:
    Red Hat have transitioned almost entirely to JIRA.

    Thankfully that's not an option for us (not dfsg free).

    But it could be an option. If Atlassian offered the Debian project free >(gratis) use of their platform (especially if they handle the >administration), why wouldn't we accept?

    Because it's closed-source, non-free, commercial software. We should
    eat our own dogfood here and not go for a
    free-as-in-beer-but-just-for-us offer.

    Greetings
    Marc
    --
    ---------------------------------------------------------------------------- Marc Haber | " Questions are the | Mailadresse im Header Rhein-Neckar, DE | Beginning of Wisdom " |
    Nordisch by Nature | Lt. Worf, TNG "Rightful Heir" | Fon: *49 6224 1600402

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  • From Roberto =?iso-8859-1?Q?C=2E_S=E1nch@21:1/5 to Colin Watson on Fri May 23 17:40:01 2025
    On Fri, May 23, 2025 at 03:58:34PM +0100, Colin Watson wrote:
    On Fri, May 23, 2025 at 10:00:22AM -0400, Roberto C. Sßnchez wrote:
    But it could be an option. If Atlassian offered the Debian project free (gratis) use of their platform (especially if they handle the administration), why wouldn't we accept?

    Have you had to use Jira? My last job switched to it for a lot of things a couple of years before I left. Let's just say that I am extremely unenthusiastic about having to use it for hobby work as well.

    Yes, I've used it on several different projects. It has its pros and
    cons, just like anything else.

    Regards,

    -Roberto

    --
    Roberto C. Sßnchez

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  • From The Wanderer@21:1/5 to All on Fri May 23 17:20:01 2025
    This is an OpenPGP/MIME signed message (RFC 4880 and 3156)
    On 2025-05-23 at 10:00, Roberto C. Sánchez wrote:

    On Fri, May 23, 2025 at 10:59:47AM +0200, Marc Haber wrote:

    On Fri, 23 May 2025 08:57:36 +0100, "Jonathan Dowland"

    <jmtd@debian.org> wrote:

    Red Hat have transitioned almost entirely to JIRA.

    Thankfully that's not an option for us (not dfsg free).

    But it could be an option. If Atlassian offered the Debian project
    free (gratis) use of their platform (especially if they handle the administration), why wouldn't we accept?

    Just off the top of my head, I can think of a few possible reasons (some
    of which may or may not apply in practice):

    * The feature set of the platform may not be up to par with what we
    need, or at least what we're accustomed to.

    * The UI/UX the platform provides may be a downward step from what we
    already have. (This is subjective, of course.)

    * Using a service provided by a third party leaves one at the mercy of
    that third party's decisions about feature changes, UI/UX changes, and
    change schedules. If they decide to change the way the platform works
    (which they easily might), and don't coordinate it with us (which, why
    would they?), that could leave us in a scramble or an outright mess.

    * Just because they offer the use of the platform free *now*, doesn't
    mean they always *will*. Being locked in to that solution, and having it
    pulled out from under our feet (either as an absolute or as an "unless
    you want to pay us now"), would be a bad situation to be in. We easily
    might decide we don't want to take the risk of winding up in that
    position.

    --
    The Wanderer

    The reasonable man adapts himself to the world; the unreasonable one
    persists in trying to adapt the world to himself. Therefore all
    progress depends on the unreasonable man. -- George Bernard Shaw


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  • From Andrew M.A. Cater@21:1/5 to All on Fri May 23 19:10:02 2025
    On Fri, May 23, 2025 at 10:00:22AM -0400, Roberto C. Sánchez wrote:
    On Fri, May 23, 2025 at 10:59:47AM +0200, Marc Haber wrote:
    On Fri, 23 May 2025 08:57:36 +0100, "Jonathan Dowland"
    <jmtd@debian.org> wrote:
    On Thu May 22, 2025 at 4:56 PM BST, Ahmad Khalifa wrote:
    It's alive, not sure if sponsored by Red Hat/Mozilla, but both use it
    (and Kernel, KDE, the list goes on).

    Red Hat have transitioned almost entirely to JIRA.

    Thankfully that's not an option for us (not dfsg free).

    But it could be an option. If Atlassian offered the Debian project free (gratis) use of their platform (especially if they handle the administration), why wouldn't we accept?

    Three points:

    Having used Jira - I think I'd rather stick hot needles in my eyes.
    Atlassian are *EXTREMELY* unlikely to offer anyone gratis use of their software.
    Do remember why we have Git to replace Bitkeeper - free gifts can get withdrawn.

    Just my €0.02

    Andy Cater
    (amacater@debian.org)
    Regards,

    -Roberto

    --
    Roberto C. Sánchez


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  • From Matthias Geiger@21:1/5 to All on Fri May 23 19:40:01 2025
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  • From Bill Allombert@21:1/5 to All on Sat May 24 17:20:01 2025
    Le Wed, May 21, 2025 at 08:48:00AM -0700, Otto KekΣlΣinen a Θcrit :
    Hi!

    I came across this post https://issues.guix.gnu.org/76503 in Guix
    where they discuss how to improve the contributor experience, and in particular what technical changes they are doing.

    Guix is interesting as they use a clone of Debbugs as their bug
    tracker at https://debbugs.gnu.org/cgi/pkgreport.cgi?pkg=guix.

    Yes, but there is issue was not with Debbugs as a bug tracking system,
    but Debbugs as a merge-request tracker, something that Debbugs was never intended to be, and is available in Salsa already. Also they used extra
    scripts that were not properly interfaced with the BTS, which leads to
    extra problem.

    So I do not think this applies to Debian.

    Cheers,
    --
    Bill. <ballombe@debian.org>

    Imagine a large red swirl here.

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  • From Jonas Smedegaard@21:1/5 to All on Sat May 24 23:10:01 2025
    Quoting Christian BAYLE (2025-05-24 22:27:41)
    Hello,

    if I wanted to rethink the bug tracking
    i would seriously consider storing the bug in git

    maybe with something like this i just discovered https://github.com/git-bug/git-bug/tree/master

    The big advantage is to unlock the tracking from any forge
    and there is some kind of logic to attach bug to branch (i don't know if
    they do this)
    But there seems to have at least Bridges with GitHub and GitLab

    Radicle provides a decentralized layer on top of git:
    https://radicle.xyz/

    Also adds an issue tracker.

    - Jonas

    --
    * Jonas Smedegaard - idealist & Internet-arkitekt
    * Tlf.: +45 40843136 Website: http://dr.jones.dk/
    * Sponsorship: https://ko-fi.com/drjones

    [x] quote me freely [ ] ask before reusing [ ] keep private --==============895153426117459564=MIME-Version: 1.0
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  • From Richard Lewis@21:1/5 to Bill Allombert on Sun May 25 12:00:01 2025
    Bill Allombert <ballombe@debian.org> writes:

    Le Wed, May 21, 2025 at 08:48:00AM -0700, Otto Kekäläinen a écrit :
    Hi!

    I came across this post https://issues.guix.gnu.org/76503 in Guix
    where they discuss how to improve the contributor experience, and in
    particular what technical changes they are doing.

    Guix is interesting as they use a clone of Debbugs as their bug
    tracker at https://debbugs.gnu.org/cgi/pkgreport.cgi?pkg=guix.

    Yes, but there is issue was not with Debbugs as a bug tracking system,
    but Debbugs as a merge-request tracker, something that Debbugs was never intended to be, and is available in Salsa already.

    It would be really nice if there was an easy way to link a bug report to a MR on salsa

    you can try

    forwaded NNNNNN https://salsa.debian.org/debian-team/package-name/-/merge_requests/MMM

    but eg gmail will break the long line before the url (we can all say how
    bad gmail is, but that doesnt solve anything)

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  • From Andrey Rakhmatullin@21:1/5 to Richard Lewis on Sun May 25 12:10:02 2025
    On Sun, May 25, 2025 at 10:56:14AM +0100, Richard Lewis wrote:
    It would be really nice if there was an easy way to link a bug report to a MR on salsa

    you can try

    forwaded NNNNNN https://salsa.debian.org/debian-team/package-name/-/merge_requests/MMM

    but eg gmail will break the long line before the url (we can all say how
    bad gmail is, but that doesnt solve anything)

    (this problem is, of course, not specific to linking bug reports to MRs
    or anything else that is being discussed here, neither are solutions to it)

    --
    WBR, wRAR

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  • From Holger Levsen@21:1/5 to Richard Lewis on Sun May 25 12:40:02 2025
    On Sun, May 25, 2025 at 10:56:14AM +0100, Richard Lewis wrote:
    It would be really nice if there was an easy way to link a bug report to a MR on salsa
    you can try
    forwaded NNNNNN https://salsa.debian.org/debian-team/package-name/-/merge_requests/MMM
    but eg gmail will break the long line before the url (we can all say how
    bad gmail is, but that doesnt solve anything)

    indeed, because gmail is not free software, you should really be using something
    else. talking won't help.

    also i'm not convinced we should break our working workflows, because some non-free
    software cannot do email.

    sorry.


    --
    cheers,
    Holger

    ⢀⣴⠾⠻⢶⣦⠀
    ⣾⠁⢠⠒⠀⣿⡁ holger@(debian|reproducible-builds|layer-acht).org
    ⢿⡄⠘⠷⠚⠋⠀ OpenPGP: B8BF54137B09D35CF026FE9D 091AB856069AAA1C
    ⠈⠳⣄

    We’ve known SARS-CoV-2 reactivates latent viruses and damages immune systems since 2020. We still infected everyone & continue to reinfect everyone.

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  • From Marc Haber@21:1/5 to richard.lewis.debian@googlemail.com on Sun May 25 12:50:01 2025
    On Sun, 25 May 2025 10:56:14 +0100, Richard Lewis <richard.lewis.debian@googlemail.com> wrote:
    but eg gmail will break the long line before the url (we can all say how
    bad gmail is, but that doesnt solve anything)

    Gmail is completely unsuitable for Debian work, and that's not
    Debian's fault.

    --
    ---------------------------------------------------------------------------- Marc Haber | " Questions are the | Mailadresse im Header Rhein-Neckar, DE | Beginning of Wisdom " |
    Nordisch by Nature | Lt. Worf, TNG "Rightful Heir" | Fon: *49 6224 1600402

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  • From Colin Watson@21:1/5 to Richard Lewis on Sun May 25 14:10:01 2025
    On Sun, May 25, 2025 at 10:56:14AM +0100, Richard Lewis wrote:
    It would be really nice if there was an easy way to link a bug report to a MR on salsa

    you can try

    forwaded NNNNNN https://salsa.debian.org/debian-team/package-name/-/merge_requests/MMM

    but eg gmail will break the long line before the url (we can all say how
    bad gmail is, but that doesnt solve anything)

    You can use the bts(1) command for that sort of thing.

    --
    Colin Watson (he/him) [cjwatson@debian.org]

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  • From Andrey Rakhmatullin@21:1/5 to Colin Watson on Sun May 25 14:40:01 2025
    On Sun, May 25, 2025 at 01:02:25PM +0100, Colin Watson wrote:
    It would be really nice if there was an easy way to link a bug report to a MR on salsa

    you can try

    forwaded NNNNNN https://salsa.debian.org/debian-team/package-name/-/merge_requests/MMM

    but eg gmail will break the long line before the url (we can all say how >>bad gmail is, but that doesnt solve anything)

    You can use the bts(1) command for that sort of thing.

    (note that it requires /usr/sbin/sendmail by default, though there seem to
    be options to use SMTP)

    --
    WBR, wRAR

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  • From Richard Lewis@21:1/5 to Holger Levsen on Sun May 25 17:50:01 2025
    Holger Levsen <holger@layer-acht.org> writes:

    On Sun, May 25, 2025 at 10:56:14AM +0100, Richard Lewis wrote:
    It would be really nice if there was an easy way to link a bug report to a MR on salsa
    you can try
    forwaded NNNNNN https://salsa.debian.org/debian-team/package-name/-/merge_requests/MMM
    but eg gmail will break the long line before the url (we can all say how
    bad gmail is, but that doesnt solve anything)

    indeed, because gmail is not free software, you should really be using something
    else. talking won't help.

    also i'm not convinced we should break our working workflows, because some non-free
    software cannot do email.

    i apologise for using a non-free email service to interact with
    debian. as penance i will send this response from emacs using gmane (oh,
    that;s also non-free software. never mind. feel free to ignore this)

    i dont understand which "working workflows" would need to be broken?

    someone could, for example, make the bts support \ to continue a line,
    that would benefit everyone without breaking anything?

    i believe i read (sorry again: i used an android phone and accessed a
    website that wasnt released as free software to find this information)
    that gmail breaks lines because some RFC recommends lines should be less
    than some length, and other free software rejcets long lines (doesnt
    debian's default exim config do this as well?)

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  • From Marc Haber@21:1/5 to wrar@debian.org on Sun May 25 18:30:01 2025
    On Sun, 25 May 2025 17:34:58 +0500, Andrey Rakhmatullin
    <wrar@debian.org> wrote:
    (note that it requires /usr/sbin/sendmail by default, though there seem to
    be options to use SMTP)

    The /usr/lib/sendmail interface is dying anyway, it doesn't play well
    with systemd, and it doesn't play at all with systemd units that use
    security.

    Greetings
    Marc
    --
    ---------------------------------------------------------------------------- Marc Haber | " Questions are the | Mailadresse im Header Rhein-Neckar, DE | Beginning of Wisdom " |
    Nordisch by Nature | Lt. Worf, TNG "Rightful Heir" | Fon: *49 6224 1600402

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  • From Marc Haber@21:1/5 to Richard Lewis on Sun May 25 18:20:01 2025
    On Sun, May 25, 2025 at 04:41:38PM +0100, Richard Lewis wrote:
    i believe i read (sorry again: i used an android phone and accessed a
    website that wasnt released as free software to find this information)
    that gmail breaks lines because some RFC recommends lines should be less
    than some length, and other free software rejcets long lines (doesnt
    debian's default exim config do this as well?)

    RFC 5321 ("SMTP"):

    4.5.3.1.6. Text Line

    The maximum total length of a text line including the <CRLF> is 1000
    octets (not counting the leading dot duplicated for transparency).
    This number may be increased by the use of SMTP Service Extensions.

    I believe that exim4's default setting (which can be trivially overriden
    in config) is sane here: Don't accept a message that you probably cannot deliver.

    HTH, HAND.

    Greetings
    Marc

    -- ----------------------------------------------------------------------------- Marc Haber | "I don't trust Computers. They | Mailadresse im Header Leimen, Germany | lose things." Winona Ryder | Fon: *49 6224 1600402 Nordisch by Nature | How to make an American Quilt | Fax: *49 6224 1600421

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  • From Jonathan Dowland@21:1/5 to Richard Lewis on Tue May 27 10:40:02 2025
    On Sun May 25, 2025 at 4:41 PM BST, Richard Lewis wrote:
    someone could, for example, make the bts support \ to continue a line,
    that would benefit everyone without breaking anything?

    This is a reasonable suggestion. I advise filing a wishlist bug to
    request it (that is, if your mailer lets you; otherwise I could do so on
    your behalf)

    --
    Please do not CC me for listmail.

    👱🏻 Jonathan Dowland
    jmtd@debian.org
    🔗 https://jmtd.net

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  • From Sean Whitton@21:1/5 to Marc Haber on Tue May 27 12:30:01 2025
    Hello,

    On Sun 25 May 2025 at 06:25pm +02, Marc Haber wrote:

    On Sun, 25 May 2025 17:34:58 +0500, Andrey Rakhmatullin
    <wrar@debian.org> wrote:
    (note that it requires /usr/sbin/sendmail by default, though there seem to >>be options to use SMTP)

    The /usr/lib/sendmail interface is dying anyway, it doesn't play well
    with systemd, and it doesn't play at all with systemd units that use security.

    It's very useful to a workstation user and that is unlikely to change.

    --
    Sean Whitton

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    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usen