• Google pulls 'Dear Sydney' Gemini AI ad after online backlash

    From useapen@21:1/5 to All on Sun Aug 4 08:34:35 2024
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    Apparently using Google Gemini to write a fan letter in the voice of a
    little girl doesn't sit well with people.

    Google has pulled its "Dear Sydney" ad after major backlash that
    criticized Google for misjudging how much the public values genuine human expression.

    The ad features a father using the Google Gemini chatbot to help his
    daughter write a fan letter to Olympic track and field star Sydney McLaughlin-Levrone. "I'm pretty good with words," says the father, "but
    this has to be just right." Cue Gemini, and a fan letter written entirely
    by a bot that, being a bot, can't possibly understand concepts like
    admiration, inspiration, or just the experience of being a human child.

    "We believe that AI can be a great tool for enhancing human creativity,
    but can never replace it," said a Google spokesperson in a statement to Mashable. "Our goal was to create an authentic story celebrating Team USA.
    It showcases a real-life track enthusiast and her father, and aims to show
    how the Gemini app can provide a starting point, thought starter, or early draft for someone looking for ideas for their writing."

    But given the negative reaction online, Google missed the mark. The ad's message is offset by a recurrent theme in the generative AI era: companies
    have eagerly adopted generative AI in the hopes of attracting users. But
    in a classic case of a tech solution in search of a problem, they've
    sometimes repulsed consumers, and have struggled to find applications that prove genuinely useful. Earlier this week Meta scrapped its celebrity AI personas, while Taco Bell has expanded its AI voice automated ordering
    system despite McDonald's failings with a similar experience.

    Even if Gemini nailed the tone and successfully mimicked the tone and age- appropriate literacy of the little girl, people online were horrified by
    the premise of using AI to write a fan letter. "It is one of the most disturbing commercials IÆve ever seen," posted Shelly Palmer, professor of advanced media at Syracuse University Newhouse School. "This is exactly
    what we do not want anyone to do with AI. Ever."

    https://mashable.com/article/google-pulls-dear-sydney-gemini-ai-ad-after- online-backlas

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